Agile Automations. Efficiency Driven By Robotic Process Automation

Transcription

1 Agile Automations Efficiency Driven By Robotic Process Automation

2 INTRODUCTION Our Team About Us Martin Keelagher Chief Executive Officer With years of experience in business development and strategy planning, Martin directs our business to achieve and surpass new horizons working closely with our clients and delivery teams. Ronak Halani Chief Design Officer Ronak is highly experienced in solutions architecture and product design. At Agile Automations, Ronak is responsible for our implementations from concept to delivery. Our Vision At Agile Automations, we have a vision of a future where robotic processes are used to revolutionise the roles and requirements of the future workforce. Just as we have seen robots revolutionise the manufacturing industry by creating higher production rates, improved quality and cost savings, Robotic Process Automation (RPA) is revolutionising the way we think about and administer business processes, workflow, infrastructure, administration functions and customer service. Agile Automation s solutions, provide dramatic improvements in accuracy and cycle time and increased productivity in transaction processing while it elevates the nature of work by removing people from labour intensive, repetitive tasks, increased productivity and customer experience, both internally and externally. Our Location Daniel Holgate Chief Technology Officer The architect and power-house of innovative solutions, Daniel leads our Agile Development teams and delivers bespoke custom-coded solutions. London, Manchester (United Kingdom) Jersey (Channel Island) With our headquarters in London and regional offices in Manchester and Jersey, we serve an international client base. Contact 71 Shelton Street, London, WC2H 9JQ Web: Phone: 0044 (0) / Linked In Facebook Twitter 2

3 CONTENTS CASE FOR ROBOTICS CHALLENGES AGILE WORKFLOW AND CAPABILITIES BESPOKE AGILE AUTOMATIONS

4 INDUSTRY ANALYSIS Industry Analysis Case for Robotic Process Automation 4

5 INDUSTRY ANALYSIS The case For robotics Industry analysis Case for robotic process automation The current, constantly changing business landscape requires adaptive business models; leading to an urgent need for a truly flexible infrastructure that can deliver processes and system changes as quickly as the pace of business strategies that drive them. What exactly does Robotic Process Automations do? Robotic process automation (RPA) is the application of technology that allows a software application, a robot to capture and interpret existing applications for processing a transaction or process, manipulating data, triggering responses and communicating with other systems or applications. It does this with outstanding efficiency, accuracy and all the while offering enhanced Risk & Governance controls; can operate 24hrs day, seven days a week; with some processes eliminating the need for human engagement altogether. So, why should you be actively seeking a Robotics solution? An organisation that use employees on a large scale to perform high-volume, highly transactional process functions with data can benefit from our Agile Robots to boost capabilities, save money and time, with increased levels of accuracy. 5

6 Just as we have seen robots revolutionise the manufacturing industry, by creating higher production rates, improved quality and cost savings, RPA is revolutionising the way we think about and administer business processes, workflow processes, remote infrastructure and back-office (administration) functions. RPA provides dramatic improvements in accuracy and cycle time and increased productivity in transaction processing while it elevates the nature of work by removing people from dull, repetitive tasks, increases productivity and customer experience, both internally and externally. The economic problem: All societies and indeed businesses, face the economic problem, which is how to make the best use of limited, or scarce, resources to best meet the needs and wants of the population or indeed, business and its customers. The economic problem exists because, although the needs and wants are endless, the resources available to satisfy these needs and wants are limited. But, what if Agile Automations could offer a solution, that would increase a business s sources through automation? What does this look like? Well let s look at it in terms of a board s strategic direction and how they might look to allocate resources; 6

7 INDUSTRY ANALYSIS The Organisation wants to... However, for infrastructure roll out new products faster than competitors... system changes are either too expensive or unsupported/incompatible... provide fantastic new service to customers... will require six months to develop, test and implement... to increase productivity using innovative ways... the system integrity, security and governance is priority Through embracing Robotic Process Automations, these types of common constraints experienced by the board, can be greatly reduced. Why? Because Robotic Process Automations act as your robotic workforce, working on the core business processes, allowing your skilled teams to concentrate on developing the business and its customer proposition without core system changes. 7

8 I N F R A S T R U C T U R E C H A L L E N G E S Understanding Issues Infrastructure Challenges 8

9 UNDERSTANDING ISSUES Infrastructure challenges Understanding Issues Infrastructure Challenges A business change can only be successfully implemented when all the supporting systems are in place. Traditionally, there have been two main ways by which an organisation's infrastructure deals with a change: 1. The infrastructure and operations team develop a phased system upgrade. 2. A brand new, entirely re-engineered platform is created, with a projected launch date, often built alongside the existing infrastructure. We need to analyse the challenges faced by a business in implementing these rapid changes: 1. Time By the time system upgrade happens, the operations or market may lose the appetite for the change, or simply shift their priority to match the market. 9

10 UNDERSTANDING ISSUES 2. Cost The huge cost to implement the change on an infrastructure may profoundly offset the benefits earned by the change! 3. Risk Changes to the tightly governed core layer of IT systems carries huge risk. Risk mitigation and regulatory compliance can drain out the last drop of the anticipated benefit of the change! 4. Maintenance Now that you have that shiny new system, it will cost to the business, to ensure it remains fit for purpose. 5. Culture Bringing the whole division up-to speed with the changes, leads to a plethora of often forgotten costs, including HR Learning and Development. The result is, either the benefits are not realised as anticipated or the pay-back time (Return on investment) is massively delayed. And before we blink, the market has changed! There is a new innovative competitor in the market with all of its operations online from day one! The competition is tough and the Operations require another change! 10

11 INNOVATIVE SOLUTION Connecting the dots with Bespoke Agile Automations 11

12 INNOVATIVE SOLUTION Connecting the dots With Bespoke Agile automations Innovative Solution Bridging the Gap Agile Automations are here to bridge the gap between the flexibility of operations and the governance of the technology infrastructure with bespoke custom-coded solutions that specifically meet the needs of your organisation. Governed by the technology infrastructure of your organisation We work in close partnership with technology divisions to establish the governance, system access, reporting, security and backup methodologies right from the start of the project. With the non-intrusive desktop automation technology, we require no underlying core system investments or changes. 12

13 INNOVATIVE SOLUTION Controlled by Operations Business operations define and control the process and work closely with Agile Automations during the initiation, development and implementation of the solutions. The key three principles below allow operations to maintain full control over solutions: 1. Anticipate and plan for change We anticipate the potential system/process changes in advance, to ensure that the robots are equipped with the agile functionality that changes faster than any other solutions 2. Machine learning and soft-coding With unique machine learning and soft-coding capabilities, our robots learn and adapt to changing business environment, without the need to redevelop in future 3. Separation of logic from data With modular, semantic code and separation of the decision parameters and API from the data modal allows us to change just a table of 'If this than that', and robots continue to perform as planned. 13

14 A G I L E W O R K F L O W The way we work Workflow and Capabilities 14

15 AGILE WORKFLOW & CAPABILITIES Agile automations Workflow and Capabilities The way we work Agile Automations Workflow and Capabilities Our unique proposition is based on rapid development of bespoke custom coded solutions targeted to the specific needs of clients. With agile development methodology we deliver return on investment more efficiently and more accurately. Governed by Technology Controlled by Operations Supported by Agile Automations 15

16 AGILE WORKFLOW & CAPABILITIES Types of Agile Automations Desktop Automations (Attended solutions) These automations run on a user's desktop and are triggered by the user. They perform the same task as the user would manually do however, with automation of tasks (even with batch-processing) these solutions tremendously increase the accuracy and efficiency; in effect a hybrid solution with robotics working on bulk tasks, with the user oversight. User instructs the robot Robot checks the queue Robot performs task on system Robot gets output from system, updates the queue and confirms to the user Server Automations (Unattended solutions) These server based automations run of their own accord, in the background, based on a scheduled time or triggered by an event. You can have hundreds of robots periodically checking a work queue and picking up items as they are requested by multiple users, transferring these to separate work-streams. Other applications include risk and compliance tools, where data can be screened in the background. These robots do not require any user-interactions and act independently of the user...at a specific time..at a specific event Multiple users and customers submit work-requests Work queue..on a specific schedule Multiple autonomous robots working on a server Multiple robots working simultaneously ensure no delay in response back to the requester 16

17 AGILE WORKFLOW & CAPABILITIES Logic and Decision Capabilities The capabilities of Robotic Process Automations (RPA) ranges from the simple automation of a manual task, to highly complex logical algorithms based on machine learning capabilities, several decision branches and system integrations. We have successfully implemented a wide range of automations for our clients covering all the levels listed below: Typical organisation's work-flow = user = robot Level Type of Automation Instructed by Checked by Managed by Cost ROI Prior to Automation 0 100% manual Very High Very Low Level Type of Automation Instructed by Checked by Managed by Cost ROI 1 Attended RPA Reduced Increased 2 RPA without exception handling Further Reduced Increased With Agile 3 Unattended RPA Further Increased Reduced Automations 4 Smart Automation Further Increased Reduced 5 Full Automation Negligible Huge 17

18 AGILE WORKFLOW & CAPABILITIES Agile Desktop Automations Our desktop automations are run on the end-user's computer, and usually triggered by user-actions. For example, a user clicks on a 'Run' button and the automation extracts data from multiple systems, processes it and publishes it onto the target system; an efficient method of integrating several legacy systems, that would usually require several sets of independent searches by the user. With our industry leading innovative software interfaces, we can connect and automate most desktop systems. This includes but not limited to the following: All Office Applications Major Data Stores All online publications 18

19 AGILE WORKFLOW & CAPABILITIES Agile Remote Automations Our remote automations work the same as the desktop applications, however they are usually implemented where a user's input is not required. These automations can be scheduled to run in the background eliminating the need to monitor, start or stop them. With an abundance of data to process in modern business infrastructures, operations teams often need to run processes in the background. These automations fit the suit perfectly in these cases. Here are the few examples of the successful implementations. Regular Scheduled Automatic Data Processing & Transfer Scheduled QA checks including consistency & accuracy and reporting Constant data monitoring on sites like Google or London Stock Exchange 19

20 Contact us Agile Automations w w w.agileautomations.co.uk