GS1net User Group WAIPUNA - MARCH 2012

Transcription

1 GS1net User Group WAIPUNA - MARCH 2012

2 Agenda Welcoming Address & Objectives Community Update Technical Update Business Alliance Partners MORNING TEA Breakout Session Data Recipient Updates Data Quality 2012 GS1 NZ

3 Housekeeping Raise, discuss and then either resolve or record for discussion offline Feedback Session Presentations available at: GS1 NZ

4 Objectives Inform you of upcoming and recently released changes to GS1net Enable you to provide detailed feedback about your GS1net experience Provide you with an update from key Grocery/Hardware Data Recipients Show you how to get help if you need it 2012 GS1 NZ

5 Community Update March 2012 New Zealand: 303 companies currently participating 10 Data Recipients 293 Suppliers / Manufacturers 110K+ Supplier Maintained GTINs ~136 Suppliers are GS1net Live (18% increase since June User Group) Across Australia & New Zealand: 1481 companies currently participating 66 Data Recipients 16 S&D 1399 Suppliers / Manufacturers 512K+ Supplier Maintained GTINs (17% increase since June User Group) ~800 Suppliers are GS1net Live 48 Suppliers are GS1net Ready GDSN Globally 8.8 million GTINs 24k GLNs -- 22% increase since June User Group GS1 NZ

6 Community Update Healthcare GS1net (NPC) rollout in planning phase, expected over coming months Hardware ITM & Mitre 10 actively sync ing GS1net data Placemakers Position statement endorses GS1net, advise to think about PM when populating data. Contact Mark Baker GM Supply Chain & Technology Grocery Foodstuffs & Progressive actively sync ing GS1net data Office Supplies Australasian pilots completed 2011 Rollout now commenced with Warehouse Stationery suppliers Officeworks are converting all their suppliers to GS1net Consumer Electronics Pilot completed 2011 Rural Retail CRT & Farmlands registered as Data Recipients (in evaluation phase) 2012 GS1 6 NZ

7 Technical Update WAIPUNA - MARCH 2012

8 GS1net Roadmap Infrastructure Functionality Release Price Purge GDSN Release MR5 Oct '11 Jan 12 May 12 Oct 12 GDSN Major Release Dec '11 GPC Release Apr 12 Functionality Release New GUI 2012 GS1 8 NZ

9 October 2011 Review of Release Project DoubleNet - New Net Weight definition - Purge of Net Content (non-consumer/base Unit) - Purge of Units per Pack Supplier Publications - Un-publish product to 1, many / all recipients Recipient M2M Item Request message to include pricing content (Price Inventory) GS1net support only for IE7 and later UNSPSC Multiple version support (Australian Healthcare) 2012 GS1 9 NZ

10 October 2011 Review of Release Project DoubleNet - New Net Weight definition - Purge of Net Content (non-consumer/base Unit) - Purge of Units per Pack Supplier Publications - Un-publish product to 1, many / all recipients Recipient M2M Item Request message to include pricing content (Price Inventory) GS1net support only for IE7 and later UNSPSC Multiple version support (Australian Healthcare) 2012 GS1 10 NZ

11 Supplier Publications Oct 2011 Unpublish product to 1, many / all recipients 2012 GS1 11 NZ

12 Supplier Publications Oct GS1 12 NZ

13 Supplier Publications Oct GS1 13 NZ

14 Functionality Release April 2012 How do these come about? Community requirements are captured for the GS1net roadmap, then scheduled based on: Bandwidth / GDSN releases GS1 Priority assessment April planned enhancements --- Supplier and Recipient search results to be further narrowed using tick-box before download Recipient full catalogue downloads to be split into file chunks no larger than 10Mb (XML) Recipient - search for Notifications via Supplier Item # 2012 GS1 14 NZ

15 Functionality Release April 2012 How do these come about? Community requirements are captured for the GS1net roadmap, then scheduled based on: Bandwidth / GDSN releases GS1 Priority assessment April planned enhancements --- Supplier and Recipient search results to be further narrowed using tick-box before download Recipient full catalogue downloads to be split into file chunks no larger than 10Mb (XML) Recipient - search for Notifications via Supplier Item # 2012 GS1 15 NZ

16 Functionality Release April GS1 16 NZ

17 Functionality Release April 2012 Download only items you require 2012 GS1 17 NZ

18 Price Purge May 2012 May Price Purge --- GS1 has defined a price purge routine --- Broadly-speaking it will remove (purge) any prices which have been historically end-dated for >13 months when the routine runs The routine will have an initial run, then occur monthly The initial weekend run of the routine will be (tbc): mid-may 2012 A report of all purged prices will be retained by GS GS1 18 NZ

19 GDSN Release (MR5) Oct 2012 October High Level MR5 Impacts Data pools worldwide need to be conformant with MR5 --- New version of GS1 XML Extension attributes moving to CORE MR s typically an annual event (exc. 2011) GDSN Maintenance Release 5 MR5 release dates are: Office Supplies à CORE Beta: 11 Aug 2012 Hardlines à CORE Prod: 6 Oct 2012 FMCG à CORE As with previous Relevant GDSN for releases, Data Recipients, GS1 will conduct Middleware a full impact analysis Vendors, and provide Custom briefing Integrated sessions Suppliers to our community on MR5 early in GS1 19 NZ

20 GS1net - A New Interface

21 GS1net A New Interface Need for a new front-end which is Intuitive Based on latest web technology Can handle retailer response messages Real-time validation Interface will suit some suppliers currently using the BT or GUI Not a replacement for Middleware Does not integrate with your existing systems 2012 GS1 21 NZ

22 GS1net A New Interface Customise & reorder columns Intelligent Search Options Real time data validation Full Publication & Confirmation Management 2012 GS1 22 NZ

23 GS1net A New Interface GS1 will be migrating users over time where appropriate GS1 will create and provide training documentation Transition needs to be seamless for Live suppliers 2012 GS1 23 NZ

24 GS1 Media Solution

25 GS1 Media Solution **GS1net is not being used to share product images** It was the intention, but not the reality 2012 GS1 25 NZ

26 GS1 Media Solution CURRENT STATE GS1net enables Brand Owners to load low res product images and other digital assets against their product records Images and other digital assets are then accessible by trading partners Trading Partners can download via the GS1net GUI 2012 GS1 26 NZ

27 GS1 Media Solution LIMITATIONS Product images are exchanged via the GS1net Registry (not M2M) No notification to trading partners of image changes Support for Low Res images only (350KB) Limitations on uploading & downloading Result à Low utilisation by industry as an image sharing mechanism 2012 GS1 27 NZ

28 GS1 Media Solution REQUIREMENTS? Single source of product images (low and high res?) and other digital assets Compliance checking against global GS1 Imaging Standards Business process automation (loading and downloading) via web services Ensure only authorised subscribers can access product images File based integration with GS1net Automatic trading partner notification on new images and changes Full planogram image S&D across all subscribing organisations Image for upload may be taken by the supplier or other 3rd party imaging service provider 2012 GS1 28 NZ

29 GS1 Media Solution ACTION PLAN An industry work group has been formed to define & evaluate a potential solution (AU+NZ) Ideal is a single source, standards based, whole of industry solution Workgroup à Dev à UAT à Pilot à Launch GS1 29 NZ

30 Business to Consumer The changing face of Retail

31 Business to Consumer Information GS1net traditionally focused on the supply chain B2B Increasingly Brand Owners using GDSN have been re-focusing on the customer, B2C - Online Shopping - Mobile Commerce - Social Networking Authenticated and coming from the Brand - Consumer Information Requirements Owner/Manufacturer Does your organisation have a B2C strategy? - Consumer hotlines - Marketing/Packaging - What about: - Mobile com? - Smart phone apps? - Social networking? It s all about TRUSTED DATA 2012 GS1 31 NZ

32 GS1 Australia s GoScan Key concept: Consumers access trusted product informa1on, or related services, above what is accessible via the label, using mobile devices at home, at the store or on the go Consumer/Product Mobile phone Brand/Retailer 2012 GS1 32 NZ

33 GS1 Australia s GoScan A free to use iphone application that delivers trusted, authorised product data to consumers, including ingredients, nutrition, allergen and much more Developed by industry for industry based on global data standards and with the cooperation of NGOs, universities, industry associations, retailers and manufacturers Adheres to the Australian Food Standards Code Supports all food and beverage products in the market, including branded products and private label, local and imported Offered as a service by GS1 Australia to members on a cost recovery basis. Will be released in June 2012 GS1 33 NZ

34 It s not just Grocery Lowes (US) is the 2 nd biggest hardware retailer in the world Lowes recently launched an app for iphone that lets customers research and purchase products App product data is fed directly to Lowes mainframe from GDSN Extended Marketing Data is the backbone of the selling solutions Lowe s Canada is launching in the future Lowes online channel grew 70% in 2011 & is based on rich product data from GDSN Lowe s is executing 98% of all item set-up and maintenance via the Global Data Synchronization Network 2012 GS1 34 NZ

35 B2C in New Zealand? What is GS1 New Zealand doing in this regard? The Board has approved GS1 setting strategy around having a Trusted Data Source We are evaluating options of how best to realise this strategy (including working with Australia) 2012 GS1 35 NZ

36 Training & Support Overview

37 Training & Support options REMINDER: A dedicated support team is in place for GS1net Users On the web: Via phone: (option 3 ) gs1net@gs1nz.org 2012 GS1 37 NZ

38 Training & Support options REMINDER: A dedicated support team is in place for GS1net Users On the web: Via phone: (option 3 ) gs1net@gs1nz.org Coming Soon Interactive GS1net helpdesk portal Will allow you users to: Track service requests Search comprehensive Knowledge Base Interact with support staff online/via Chat 2012 GS1 38 NZ

39 Training & Support options 10 Modules 1-3 minutes long Online Tasks Browser Template Tasks 2012 GS1 39 NZ

40 Key Points - Technical GS1net Roadmap Functionality release April Price Purge - May MR5 October New GS1net GUI GS1 Media Solution B2C, GoScan & Trusted Data Training & Support 2012 GS1 40 NZ

41 Business Alliance Partner Update

42 Business Alliance Partner Update GS1 recommends the use of certified solution providers -- Certified Middleware Products -- Integration Increased data quality Solutions fully compliant with GS1net releases and validation rules Rapidly growing in NZ market place 2012 GS1 42 NZ

43 Presentation 2012 GS1 NZ

44 Presentation 2012 GS1 NZ

45 GS1net Breakout Session - User Group Feedback/Information sharing

46 User Breakout Session Guidelines: Structured questions but also free-form discussion Facilitators have a list of questions to pose to the group The Facilitator is there to help guide your group -- Please ensure your comments are written down so that we can have this record of feedback GS1 NZ

47 Data Recipient Updates

48 Presentation 2012 GS1 NZ

49 Presentation 2012 GS1 NZ

50 Presentation 2012 GS1 NZ

51 Presentation 2012 GS1 NZ

52 The High Cost of Low Quality Data

53 Consumerisation of Retail (Old Normal) 2012 GS1 NZ

54 The Normal 2012 GS1 NZ

55 The New Normal 2012 GS1 NZ

56 The Difference between Old & New Normal 2012 GS1 NZ

57 The New Normal Is 2012 GS1 NZ

58 Increase in Attributes % increase in data required to be held by retailers 66 Source: GS1 UK Data crunch report GS1 NZ

59 Data Quality Why should you care Revealed: ~ 80% of data between retailers & suppliers was mismatched ~60% of retailer files had duplicate GTINs ~50% of retailer files were missing key attribute info; Eg. Dimensions, Source:GS1 Uk s Data Crunch Report GS1 NZ

60 The High Cost of Low Quality Data A study conducted by GS1 UK revealed the magnitude of the cost that bad data has for the business: Cost of manual workarounds 235M Admin Shrinkage 475M Lost sales due to out of stocks 300M Total 1.0B Source:GS1 Uk s Data Crunch Report GS1 NZ

61 The High Cost of Low Quality Data Over a 5 year period bad data costs the Australian Food industry over AU$1 Billion (AU$200m pa) Cost of manual workarounds $ 45M Admin Shrinkage $316M Lost sales due to out of stocks $675M Total $1.04B Source: Australian Data Crunch Report GS1 NZ

62 Money down the drain 2012 GS1 NZ

63 Summing it all up Accurate Product Data Foundation to The New Normal, efficient supply chain, Product Recall NZ, Trusted Source of Data Data quality brings real savings to organisations More attention is needed on data quality as more information is demanded by customers, regulators and pressure groups(better product info, nutritional, dietary, etc) 2012 GS1 NZ

64 Data Quality - DOES Matter Can you trust your data.? 2012 GS1 NZ

65 How can GS1 NZ Help GS1 New Zealand offers a number of solutions to help drive improvements in industry data quality These solutions are underpinned by the GS1net, the cross industry product data synchronisation platform which is part of the GS1 Global Data Synchronisation Network (GDSN) A number of these solutions are based on the GS1 Data Quality Framework (DQF) 2012 GS1 NZ

66 GS1 DQF Steering Committee Members Manufacturers: Coca Cola Company Kraft Foods Procter & Gamble Reckitt Benckiser SCA Unilever Retailers: Ahold Carrefour Metro Safeway Wal*Mart Wegman s Advisors: European Brands Association Food Marketing Institute Global Commerce Initiative Grocery Manufacturers of America PepsiCo GS1 Member Organisations: GS1 Australia GS1 Mexico GS1 Netherlands GS1 UK GS1 US 2012 GS1 NZ

67 Data Quality Framework List of desirable best practices System focused on the management of the quality in the information Includes: The Data Quality Framework v3.0 Implementation Guides (user s manual!) Automated scorecard for KPI / self-assessment Data Quality Introductory Presentation GS1 NZ

68 What GS1 NZ Offers Over and above GS1net, the following solutions have been developed: 1. GS1net Validator 100s of validated business rules for all GS1net participants 2. GS1net Live - Data Quality Program (GS1net Live suppliers) GS1 reaches out periodically to review key elements impacting data quality 3. GS1 Data Quality Inspection Report (GS1 DQF Based) Audit quality of produce data 4. GS1 Data Quality Assessment (GS1 DQF Based) Obtain a score against all components of DQF 5. GS1 Data Quality Accreditation (GS1 DQF Based) FUTURE Assurance of ongoing conformance against the DQF 2012 GS1 NZ

69 GS1 DQ Inspection Report (DQF) Audit of product data only Will always include physical data (size, weight, pack sizes) Random selection of other attributes No audit of IT, processes, systems, governance etc. Data compared to master Percentage accurate/inaccurate reported 2012 GS1 NZ

70 GS1 DQ Assessment (DQF) Score based assessment covering all components of GS1 data quality management framework 100% compliance with DQF not required Gaps highlighted Includes DQ inspection component Score awarded Assessment can be repeated periodically to determine impact on score Data recipients (e.g. Retailers) could use suppliers score to understand performance and compare supply partners Assessment is an as at analysis only 2012 GS1 NZ

71 GS1 DQ Accreditation (DQF) - FUTURE Companies have to seek and maintain GS1 Data Quality Accredited status Data quality assessment performed Organisation has to achieve a minimum score to be able to apply to be accredited Based on score and gap closure plan accreditation can be awarded Company will be audited annually to ensure minimum score is met and gap closure plan is being adhered to Provides organisation and trading partner will level of assurance surrounding data quality 2012 GS1 NZ

72 Concluding Comments

73 Where to from here? GS1 will review comments, summarise and action those which are possible The focus should be on improving your data quality This presentation will be placed on the web Next meeting planned for end 2012 running bi-annually Thank you for your attendance 2012 GS1 NZ

74 Contact Details GS1 NZ GS1net Support GS1 New Zealand T (Option 3) gs1net@gs1nz.org Cameron Frith Manager - Community Enablement GS1 NZ T M cameron.frith@gs1nz.org Shaun Bosson General Manager - Operations T M shaun.bosson@gs1nz.org