TSMC CSR Report Practice

Transcription

1 TSMC CSR Report Practice RMESHD Minglien Lo Dec. 02, RMESHD: Risk Management & Corporate ESH Division CSR: Corporate Social Responsibility

2 Corporate Profile TSMC is the world s largest pure-play semiconductor foundry. Founded on February 21, 1987, TSMC pioneered the business model of focusing solely on manufacturing customers semiconductor designs. We were honored to be included in the Dow Jones Sustainability Index for the tenth consecutive year, and was semiconductor leader in TSMC Headquarter Hsinchu, Taiwan TSMC, Ltd

3 TSMC CSR Report Development TSMC Environmental, Safety & Health Report ( ) TSMC Corporate Social Responsibility Report (2008~) 2

4 TSMC CSR 10 Principles TSMC CEO Dr. Morris Chang: TSMC believes that a corporation s most important responsibility to society is to help bring about healthy and positive changes. Honesty Legal compliance Do not bribe Economy Corporate governance Do not engage in politics Unceasing innovation Sustainability Environment Emphasize protection of the environment and climate Invest in LED lighting and solar energy to directly contribute to a greener world Society Provide well-paying job opportunities in a good work environment Make contributions to cultural and educational and community activities TSMC, Ltd

5 CSR Report Process Team up taskforce Benchmarking: other companies reports, GRI G3, AA1000 Stakeholders materiality analysis Define scope, application level & content Compile 3-5 yrs data & content preparation 3 rd party s verification 4 Publish in website

6 TSMC CSR Report Taskforce Core Team RMESH: Project control, ESH PR: Edit IR: Company profile, financial, governance HR, Foundation: Social performances CSR Taskforce Economy Society Environment Investor Relation LEGAL Accounting HR RMESH Public Relation Site ESH Foundation PUSD RMESH NFPED Customer Service Material Management Material Management 5 RMESHD: Risk Management & Corporate ESH Division PUSD: Public Utility Service Department NFPED: New Fab Planning Engineering Department

7 Guidelines & Standards that We Follow Standards The AA1000 Assurance Standard (2008): Materiality, Completeness, Responsiveness Guidelines GRI (Global Reporting Initiative G3 (2006): The world s most widely used sustainability reporting framework. Corporate social responsibility practice guideline issued by Taiwan Stock Exchange Corporation Initiatives CDP (Carbon Disclosure Project): Climate change & water risks management DJSI (Dow Jones Sustainability Index): Economic, social, environmental dimensions 6

8 Overview of the GRI Guidelines The GRI Reporting Framework 7 (Source: GRI G3)

9 GRI G3 Performance Indicators Performance Indicators Economic (9 items) Aspect Economic Performance, Market Presence, Indirect Economic Impacts Social Environmental (30 items) Labor Practices and Decent Work (14 items) Human Rights (9 items) Society (8 items) Product Responsibility (9 items) Materials; Energy; Water; Biodiversity; Emissions, Effluents, and Waste; Products and Services; Compliance; Transport; and Overall Employment; Labor/Management Relations; Occupational Health and Safety; Training and Education; and Diversity and Equal Opportunity Investment and Procurement Practices; Non-discrimination; Freedom of Association and Collective Bargaining; Abolition of Child Labor; Prevention of Forced and Compulsory Labor; Complaints and Grievance Practices; Security Practices; and Indigenous Rights Community; Corruption; Public Policy; Anti-Competitive Behavior; and Compliance Customer Health and Safety; Product and Service Labeling; Marketing Communications; Customer Privacy; and Compliance 8 Core Indicators (49 items): have been developed through GRI s multi-stakeholder processes, which are intended to identify generally applicable indicators and are assumed to be material for most organizations. Additional Indicators (30 items): represent emerging practice or address topics that may be material for some organizations, but are not material for others. (Source: GRI G3)

10 GRI Application Levels 3 rd party verification 9 (Source: GRI G3)

11 Types & Levels of AA1000AS (2008) Requirement Type 1 AccountAbility Principles Type 2 AccountAbility Principles and Performance Information 1. All three AA1000 Principles. 1. All three AA1000 Principles. 2. The reliability of specified sustainability performance information. Level of assurance High 1.Evidence from internal and external sources and parties including stakeholders; 2.Evidence gathering at all levels of the organization. Moderate 1.Evidence from internal sources and parties; 2.Evidence gathering generally restricted to corporate/management levels in the organization. (Source: AA1000AS) 10

12 AA 1000 vs. GRI G3 AA 1000 GRI G3 Same Difference 1. A standard to support sustainability reporting. 2. Materiality, Completeness, Responsiveness 1. Principle & verification mandatory standard 2. Requirements for verification (need to be registered in AA). 3. No requirements for specific performance indicators. 1. A guideline to support sustainability reporting. 2. Responsiveness to materiality and stakeholders 1. Guideline not limited to level A, B or C. 2. No requirements for verification. 3. Requirements for specific performance indicators. (Source: BSI) 11

13 TSMC Identification Procedure for Stakeholders Concerns Compile stakeholders concerns through Various channels and measures Related units prioritize the concerns according to their frequency and severity List priorities Transfer to annual plans or goals 12

14 TSMC Communication with Stakeholders Stakeholders Stockholders & Investors Customers Employees Suppliers Community Government Non-profit Organizations Communication Measures and Channels Annual Meeting, via telephone and , Meetings or forums Customer audits / meetings, Annual TSMC Technology Symposiums, Customer satisfaction survey Regular communication meetings, Employee suggestion channels, such as immediate response system, HR service line Annual Supply Chain Management forum, Online supplier information platform, Regular meetings, Supplier surveys, audit and assistance Corporate website, Public welfare organizations, Disaster relief activities Communication meetings or public hearings, Communication through industry organizations TSMC Education & Culture Foundation, Volunteer activities 13

15 Company impact level Stakeholder Materiality Analysis High PIP Governance Water Mgt HS Mgt Pollution Control Legal compliance GHG Reduction Labor/Employer Relation Recruitment Employee Loyalty Salary Energy use Safety & Health Employee Development Env. Cost Customer Partnership Employee Communication Social Welfare Organization Change Indirect Env. Impacts Individual Development Ecological Preservation Env. Label 14 HS: Hazardous Substance PIP: Proprietary Information Property Stakeholder concerned level High

16 Why Stakeholders Read CSR Report? Top 3: Specific sustainability issues, General understanding, Benchmarking (Data from GRI 2010 Global Readers Survey) 15

17 Good CSR Report Key Elements Top 3: Sustainability strategy, Commitment, Impact (Data from GRI 2010 Global Readers Survey) 16

18 Important Element Left out of Reports Top 3: Failures, Impact, Risks & Opportunity (Data from GRI 2010 Global Readers Survey) 17

19 CSR P-D-C-A Continuous improvement CSR taskforce meeting Management review TSMC CSR 10 Principles Action Plan Check Do Benchmarking GRI G3 AA1000AS Stakeholders Materiality 3 rd party verification TISE CSR Report Award CDP score DJSI score Performances monitoring Implementation CSR Programs Annual plans 18

20 Our Focuses in 2011 GRI G3 revision - G3.1 Community impacts: interactions, impacts Gender: gender disaggregated data Human rights: programs, systems and monitoring mechanisms Content & Materiality: define material issues and indicators Recommendations from 3 rd party BSI Recommendations from TISE CSR Report Award Benchmarking other companies reports from CorporateRegister website CDP & DJSI analysis 19 TISE: Taiwan Institute for Sustainable Energy CDP: Carbon Disclosure Project DJSI: Dow Jones Sustainability Index

21 Remarks for CSR Report A successful report is based on CSR commitment, solid performances and full response to stakeholders. Response to issues, rather than avoid them. Set up short term & long term goals, and review periodically. Disclose 3-5 years performance indicators to review and improvement. CSR report is not only for internal management but also a platform for the company and stakeholders communication. 3 rd party verification and CSR Report Award are good sources to hear external voices. 20

22 Thank You! TSMC RMESH Minglien Lo Tel: ext ledzx 21