Copyright 2015, Oracle and/or its aff iliates. All rights reserved.

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2 Enterprise Manager 12c Cloud Control for Managing Oracle E-Business Suite 12.2 Application Management Suite Angelo Rosado Sr. Principal Product Manager Applications Technology Group, Oracle E-Business Suite Development Oracle

3 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. 3

4 Program Agenda 1 2 Overview System Management Change Management Real User Experience Insight & JVM Diagnostics 3 4 Roadmap 5 4

5 EBS 12.2 Overview 5

6 Oracle E-Business Suite 12.1 Architecture Client Application Database 10g 10gR2 11g OC4J JSP HTTP/S Web Listener BC4J JDBC/SQL Net UIX BI Publisher Global Single Data Model RAC & ASM Forms 6

7 EBS Oracle E-Business Suite 12.2 Architecture Client Application Database R2 WebLogic Server WebLogic JSP BC HTTP/S Web 4J UIX Listener BI 11g Publish For er ms JDBC/SQL Net Global Single Data Model RAC & ASM Edition-Based Redefinition 7

8 Oracle E-Business Suite 12.2 Architecture Dual File System Edition-Based Redef inition File System 1 Run Patch EditionEdition File System 2 Oracle HTTP Server (OHS) Oracle HTTP Server (OHS) WebLogic Server (WLS) WebLogic Server (WLS) Developer Developer APPL_TOP Synchronization managed by patching tools COMMON_TOP INST_TOP APPL_TOP COMMON_TOP Non-Editioned File System APPL_TOP_NE PATCH_TOP LOGS INST_TOP More information in the Online Patching FAQ (Note ) 8

9 Enterprise Manager: Solution Overview Applications Management 9

10 Total Cloud Control Agile, Automated Superior EnterpriseGrade Management Expanded Cloud Stack Management Complete Cloud Lifecycle Management Optimized, Eff icient Scalable, Secure 10

11 Leveraging Enterprise Manager Framework Click icon to add picture DB Lifecycle Mgmt Application Management App Mgmt Suite Application Management Suite for EBS Cloud Assemblies for EBS Oracle Application Testing Suite Middleware Management Data Masking Enterprise Cloud Manager Assemblies WebLogic Mgmt App Testing Suite WebLogic Server Management Pack EE SOA Management Pack EE Management Pack Plus for Identity Management Database Management Diagnostics Pack Tuning Pack Database Lifecycle Management Pack Data Masking Pack 11

12 AMS: Release Solution Overview Bundling & Licensing 12

13 Application Management Suite Leveraging Enterprise Manager Framework 13

14 Application Management Suite Components Licensed as part of Application Management Suite Click icon1 to add picture 2 14

15 Business Value Increase Operational Eff iciency Proactively manage high availability of applications Enforce Standardization & Compliance across the Enterprise Manage & Diagnose End-to-End technology stack Performance Effectively Manage & Track Patches & Customizations 15

16 Application Management Suite for EBS - Timeline Release ( ) 2012 May Monitoring & Metrics for EBS 12.2 WLS monitoring Out-of-box Security Compliance Standards Automated Cloning for EBS 12.2 Automated Patching for EBS 12.2 EBS 12.2 Customization Management Support Auto correction of invalid custom applications Support for source code branches & tags 2013 Nov 2014 Jul Release ( ) 12c Base Platform uptake New Security Privileges and Roles Cloning uptake of Named Credentials Ability to add pre & post clone steps Support for Multi-node patching New Ad Admin Options for patching Release ( ) Seeded Monitoring Templates Synthetic Tests and Services Infrastructure Monitoring Administrative groups & Privilege Propagation Configuration Comparison Template for EBS stack Patch Promotion Policy User Defined Custom Standard Validations Auto-Correct Custom Apps Registration Assemblies templates for 12.1 and 12.2 on EM JVMD Integration with WLS EE Pack 16

17 Oracle Enterprise Manager Support Timelines Application Management Pack (AMP) GA Feb 2004* Premier 2012 GA Oct 2005** 4.0* GA Apr 2010** GA Sep 2011** Sustaining Premier Feb 2014 Sustaining Extended Apr 2010** Apr 2015 Premier Oct 2011** * Extended Nov * 2013 Feb 2012 Feb * 2011 Apr 2018 Sustaining Extended Oct Premier Oct 2019 Extended Supported Oracle E-Business Suite Releases 11i, R12, R12.1.3, 1 Sustaining R12.2 * Oracle E-Business Suite Plug-in Release Versions (Versions not 1shown ) & 2 ** OracleFor E-Business Suite more info, see Plug-in GA Release Dates Oracle Lifetime Support Policy: Oracle Technology Products 17

18 Program Agenda 1 2 Overview System Management Change Management Real User Experience Insight & JVM Diagnostics 3 4 Roadmap 5 18

19 Oracle E-Business Suite Summary Page At-A-Glance a view of: Status of all EBS instances Compliance Summary & Violations Incidents Breakdown Provision, Conf igure, Add, Change, and Delete EBS Instances Run Discovery Wizard Clone an EBS instance Perform Change Management Functions 19

20 Oracle E-Business Suite Monitoring What do we monitor? EBS 12.2 Technology Stack EBS services Nodes Incidents & problems Compliance Summary Performance Metrics 20

21 Engineered Systems EBS Monitoring New EBS region added to Exalogic Dashboard to monitor EBS services: Status Conf igured Components Incidents Compliance Violations 21

22 Extending the Oracle E-Business Suite Target Model New Ability to change Oracle E-Business Suite availability target def inition Add more targets or remove existing targets Include targets that are not part of the Oracle E-Business Suite hierarchy like SSO, LDAP, Load Balancer, and DMZ. 22

23 EBS Instance Management Roadmap Scale up or Scale down application services, application nodes and managed servers 23

24 Administration of Services Start & Stop common EBS services 24

25 Monitoring: Metric and Collection Settings Metrics based incidents & notif ications Set EBS metrics collection schedules to meet business goals Set warning and critical thresholds based on instance type (e.g. Production, QA, Dev) Add corrective actions Metric Reference Manual 25

26 Certif ied Monitoring Templates for Oracle EBS New Standardize monitoring settings across your Oracle E-Business Suite environments 26

27 Monitor Mobile Web Applications (MWA) targetsroadmap 27

28 System Administration made simple with Privilege Propagation New Privilege propagating groups enable administrators to extend privileges to members of a group. 28

29 Automated Service Tests New Enable Service Tests, including ATS Transactions and Beacons Link. 29

30 Concurrent Processing Dashboard Monitor Current Activity & Usage Number of Executions & Failed Executions Average Running Time Minutes Total Running Time Minutes Watch list for: Concurrent Programs Concurrent Managers Incidents & notif ications Start / Stop CP Services Planned*: Parallel Concurrent Processing 30

31 Concurrent Processing User Def ined Targets 31

32 Real-time User & Session Monitoring User Monitoring Top Active Sessions (Real Time) Waiting Sessions CPU Consuming Sessions Running SQL Memory Intense Sessions Search By DB Session ID Application Username 32

33 Real-time User & Session Monitoring Search on Application Username shows all active: Oracle Application Framework pages accessed by the user Form Sessions Concurrent Programs Sessions Drill down capability on database session ID 33

34 Real-time User & DB Session Monitoring End-to-End application tracing simplif ies diagnosing performance problems 34

35 System Management Conf iguration Management EBS

36 Conf iguration Management Complete stack comparisons for Oracle E-Business Suite Ø Applications system Ø Workf low Ø Concurrent Processing Ø Patch information Ø Custom objects Ø Apps context Ø Database context Ø Database Ø Hosts 36

37 Conf iguration Comparisons ü Control how and what is compared ü Ability to ignore certain differences ü Ad-hoc or schedule comparisons ü Automatic detection & notif ication ü Conf iguration Comparison Templates 37

38 Roadmap Conf iguration Comparison Templates for EBS 12.2 Simplif ies identifying 12.2 conf igurations changes between Run and Patch edition. 38

39 System Management Compliance EBS

40 Compliance Summary Dashboard Integration with EM Complianc Framework Out-of-box Security Complianc Standards for EBS Checks for mandatory databas conf iguration parameters for EBS (init.ora) View violations & trends Real-time observations 40

41 Out-of-the-box Oracle E-Business Suite Compliance Standards Compliance Standard Rules mapped to the standard Prof ile Settings Check if all critical prof iles are set Critical correctly. Check if other prof iles are set Warning correctly. Check if no prof ile is missing. Critical Prof ile Settings Prof ile Settings Change Default Passwords Change Default Passwords Secure APPLSYSPUB Severity Checks if any database user with Critical a default password exists. Checks if any application user with Critical a default password exists. Checks if there is any unwanted Warning privilege in the APPLSYSPUB account. Use Secure Flag on DBC File Checks if server security is on. Warning Migrate to Password Hash Checks if the setting for hashed passwords are on. Warning 41

42 Program Agenda 1 2 Overview System Management Change Management Real User Experience Insight & JVM Diagnostics 3 4 Roadmap 5 42

43 Change Approval Framework Approvals for Customizations & Patches Role based privileges Reporting and auditing capabilities notif ications 43

44 Multi-Level Hierarchical Approvals Roadmap Supports three types of change requests: Create Splice Request Release Package Request Patch Manager Request All change request go through the hierarchy approval process Auto-approval enforced at a single level if same as requestor Super Administrators can 44

45 Change Management Patch Management EBS 12.2 Online Patching 45

46 Oracle E-Business Suite 12.2 Architecture Online Patching Cycle Apply Prepare Copy the production app code Apply one or more patches to the Patch Edition Create a new Patch Edition in the DB Finalize Compile invalid objects Wait for a good downtime window Cutover Restart application on Patch Edition Users Online Users Off line Cleanup Remove obsolete objects Users Online Online Patching cycle includes 5 phases Application is only off line during the Cutover phase Online Patching is used to apply all patches in

47 Automated 12.2 Online Patching Deployment Simplif ied UI supports: Patch deployment procedure Cutover deployment procedure FS clone Set options for specif ic results Multiple scheduling options Merge patches option Check prerequisites Send notif ications 47

48 Patch Recommendations Roadmap Complete inventory of unapplied recommended EBS patches including, Database, WebLogic, Oracle HTML Server and Forms. 48

49 Patch Management New Patch Promotion Policy Test Developmen t Functional Testing User Acceptance Testing Quality Assurance Production Promote Oracle Patches & Custom Packages from pre-production to production instance Approvals will be required for each target prior to patch application Customers can view all the patches applied/not-applied for each target in a single UI Customers can bundle patches while promoting patches to each target Only Super Administrators can def ine patch promotion policy Only Super Administrators can bypass patch promotion policy for emergency patching 49

50 Patch Promotion Policy: Patches Applied or Not? New Ability to def ine a promotion policy that allows users to apply patches in a sequence to the pre-production instances prior to applying the patches to production instance. 50

51 Change Management Customization Management EBS 12.2 Readiness 51

52 Customization Discovery & Reporting Roadmap 52

53 Customization Management Create AD compliant customization packages. Custom patches are applied using Patch Manager. Over 200 f ile types supported. Interface with Source Code Version Control systems. Validate the custom f iles using: Oracle def ined standards User Def ined Standards Custom Readiness for Online Patching 53

54 User Def ined Standards New Users can now def ine and enforce their own Customization Standards. 54

55 Online Patching Readiness Report üprepare for your R12.2 upgrade ürun the readiness report on prior 12.2 EBS releases üoption to generate readiness report by custom schema 55

56 Change Management Automated Cloning EBS

57 Application Tier Cloning New Support for EBS 12.2 & EBS Single-Node Cloning Multi-Node Cloning Scaling up or Scaling down Shared File System Cloning RAC Support Customize pre & post cloning steps Schedule cloning during off hours Pre-clone diagnostics 57

58 Application DB &Tier Cloning Roadmap 58

59 Oracle E-Business Suite Virtual Assemblies New Faster provisioning of EBS instances for Training, Testing or Development purposes Single Node Multi-Node MOS Doc ID Oracle Virtual Assemblies for Oracle E-Business Suite ü PROD ü PROD Oracle Virtual Assemblies for Oracle E-Business Suite ü PROD ü PROD

60 Program Agenda 1 2 Overview System Management Change Management Real User Experience Insight & JVM Diagnostics Roadmap

61 Business Driven Application Management Where is the Are my customers happy? How is the order intake doing? order process stuck? What is the root cause of the problem? MW & DB Diagnostics Transaction tracing End User Diagnostics 61

62 Real User Experience Insight for E-Business Suite Geo-location Reporting Executive dashboards Extensive KPI and SLA monitoring Full alerting capabilities Play of Full User Sessions User Flow performance analyses Customized reporting Trend analyses Support for OAF & Forms Copyright 2015, Oracle and/or its aff iliates. All rights reserved. 62

63 Real User Experience Insight Dashboard Top used modules KPIs Problem Forms Quality Top usage per user-id Locations 63

64 Real User Experience Insight KPIs for EBS Automatic detection of outliers based on thresholds, dimension f ilters, metric conditions Calculation can be done over 1-15 minutes worth of data at the time Each KPI metric is categorized (business, performance, error) and violations categorized (critical, failure, etc) KPI violations end up in OEM as events/incidents 64

65 EBS 12.2 Integration with JVM Diagnostics New JVM Diagnostics (JVMD) Isolate poor performance Trace the JVM transaction Examine thread, leaks, waits Drill down from Java to Database Take corrective action 65

66 Program Agenda 1 2 Overview System Management Change Management Real User Experience Insight & JVM Diagnostics 3 4 Roadmap 5 66

67 Application Management Suite: Current Release and Roadmap Release July 2014 What s Next 0-12 month planning cycle System Administration Certif ied Monitoring Templates Performance Monitoring for 12.2 Extended Target Modeling System Administration Instance Management Discover multiple EBS using EMCLI Monitoring Privilege Propagation Exalogic Dashboard Conf iguration & Compliance Management Conf iguration templates Compliance standards Change Management User Def ined Customization Standards Patch promotion policies Provisioning Cloning improvements Virtual Assemblies Future Directions Post 12 month planning cycle Technology Uptake Enterprise Manger 13c Integrate RUEI region in EBS dashboard Mobile applications Monitoring Monitoring Concurrent Processing Service Mobile Web Applications (MWA) targets Concurrent Processing improvements Monitoring Service Level Dashboard Metric improvements Conf iguration Management Compare Tech Stack Components and Versions Search and compare NLS patches Change Management Approval improvements Custom Schema Readiness Usability Patch Templates Change Management Multi-level & hierarchy approvals Customization detection & inventory Patch recommendations for E-Business Suite Provisioning Cloning integration with Snap Clone Assembly templates for engineered systems Provisioning Cloning automation for scale in/out 67

68 Resources Additional Information 68

69 Enterprise Manager for E-Business Suite Additional Resources Getting Started with Oracle Application Management Pack (AMP) for Oracle E-Business Suite, Release (Doc ID ) Oracle Application Management Pack for Oracle E-Business Suite Guide, Release Application Management Pack Metrics Reference Manual Product Information Center:(MOS Doc ) Click Support icon to add picture Resources Datasheet Enterprise Manager Application Management Suite for Oracle E-Business Suite Data Sheet Enterprise Management for Applications Management 69

70 Oracle E-Business Suite Technology Blog blogs.oracle.com/steven han ü ü ü ü ü ü ü ü Direct from EBS Development Latest news Certification announcements Primers, FAQs, tips Desupport reminders Latest upgrade recommendations Statements of Direction Subscribe via or RSS 70

71 Oracle E-Business Suite Learning Stream Keep Your Skills Current through Continuous Learning Expert Delivered Access to 300+ instructional videos delivered by Oracle subject matter experts Training Across the Entire E-Business Suite For professionals of all experience levels looking to regularly broaden and deepen their knowledge Continuously Refreshed Content Covers technical and functional aspects of Oracle E-Business Suite solutions Request Topics that Interest You Subscription Service Preview the Learning Stream NOW! education.oracle.com/streams/ebusinesssuite Oracle Conf idential 71

72 Customer Engagement Program Oracle E-Business Suite Model bor atio n Customer Advisory Boards (CABs) on eforums Surveys/Feedback Special Interest Groups (SIGs) Enhancement Requests - My Oracle Support Support Communities Customers rati o b la Col t c du o Pr gt. M U O ser A U Gr G o, H up EU s G i.e. et c. Col la High Strategy Councils al b lo (G er m ) C P st o am G r CIO Cu og r P Advisory GC P gy Board e t ra t S om t us C Customer Commitment & Investment er Low 72

73 OAUG Oracle Enterprise Manager for Applications SIG Biennial Meeting of the Members - Discuss developments and changes to the Oracle Enterprise Manager (OEM) product line with respect to monitoring, administration, and lifecycle management of the Packaged Applications including e-business Suite, Fusion, Peoplesoft, and JDEdwards lines Click icon to add picture of Oracle Applications products, and Custom Applications using Fusion Middleware. Specif ically covering use, conf iguration, and tuning of the Applications Management Suite (AMS) plugins, and related technology. Objective 1: Network with other OEM / AMS administrators Objective 2: Gain insight into latest updates, changes and upgrades available for OEM / AMS / AMP Objective 3: Roadmap of future features and enhancement requests Objective 4: Apply and use OEM for monitoring applications performance Objective 5: em4apps.oaug.org - also on LinkedIn Speakers: James Lui, ARAMARK Erik Benner, Mythics Corp 73

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75 Related Sessions Additional Information 75

76 EBS Related Sessions Wednesday, April 15, :15 PM 4:15 PM Migrating and Managing Customizations for Oracle E-Business Suite 12.2 Santiago Bastidas, Sr. Principal Product Manager, Applications Technology Group, Oracle South Seas F 76

77 EBS Related Sessions Thursday, April 16, :30 AM 9:30 AM Getting Optimal Performance from Oracle E-Business Suite Samer Barakat, Director, Applications Performance, Oracle 11:00 AM Oracle E-Business Suite: Mobile Strategy and Update 12:00 PM Jeanne Lowell, Vice President, E-Business Suite Strategy, Oracle South Seas H Breakers G 77

78 Wednesday Title Time Room ID Primary Presenter Enterprise Manager 12c Cloud Control for Managing Oracle 9:15E-Business AM 10:15 Suite AM12.2South Seas F Angelo Rosado, Oracle SIG: OAUG Oracle Enterprise Manager for Applications10:45 Special AM Interest 11:45 Group South Seas F AM James Lui, Aramark Erik Benner, Mythics Oracle 12c Multitenant Database Lifecycle Management 10:45 with Enterprise AM 11:45 Manager Banyan 12c Cloud B Control108 AM Krishna Kapa, UBS SIG: IOUG Oracle Enterprise Manager Special Interest Group 12:30PM Meeting 1:00 PM South Seas Ballroom B 949 Enterprise Manager Leadership Committee Migrate Your Cron Jobs to Oracle Enterprise Manager Cloud 2:45 Control PM 3:45 12cPM Banyan B 335 Vladimir Lugo, Loyola Marymount University PeopleSoft Application and System Monitoring Basics 3:15 PM 4:15 PM Surf B Raj Garrepally, Emory University Servers and Systems and Storage, Oh my! Infrastructure Management 4:30 PM 5:30 Using PM OEMBanyan 12c B 453 Erik Benner, Mythics Recipe for Building a Private Database Cloud with Oracle4:30 RAC PM 12c 5:30 PM Reef F 656 Leighton Nelson, World Wide Technology Panel: Oracle Best Practices for Managing Oracle Applications 4:30 PM 5:30 PM Mandalay Bay Ballroom B Ken Baxter, Oracle 78

79 Thursday Title Time Room ID Primary Presenter Pluggable database as a service: Combining Oracle 12c Database 8:30multitenant AM 9:30architecture AM Reef and Oracle F Enterprise 107Manager 12c Krishna Kapa, UBS Future Now: Advanced Database Management for Today's DBA 9:45 AM 10:45 AM Banyan B 866 GP Gongloor, Oracle Design and Implement your Own Self-Service Enabled Private9:45 Cloud AMwith 10:45 Oracle AMEM12cReef F 464 Kai Yu, Dell 12 Things to Consider for Migrating EBS to Exadata 11:00 AM 12:00 PM Banyan D 660 Arun Kumar Anthireyan, BIAS Corporation Anomaly Detection for Database Monitoring 11:00 AM 12:00 PM Palm B 701 Alex Gorbachev, Pythian Data Clone and Refresh Made Easy with Enterprise Manager 12c 11:00 Snap AMClone 12:00 PM Palm D 921 Pete Sharman, Oracle Under The Hood of Enterprise Manager - A troubleshooting primer 11:00 AM 12:00 PM Banyan B 157 Courtney Llamas, Oracle Werner de Gruyter, Oracle Best Practices for Planning and Deploying Private Database Clouds 11:00 AM with Oracle 12:00 RAC PM 12cReef Technologies F 729 Mark Scardina, Oracle Smarter Monitoring with Adaptive Thresholds and Time Based 12:15 Metrics AM 1:15 PM 144 Courtney Llamas, Oracle Banyan B 79

80 Q&A

81 Safe Harbor Statement The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. Oracle Conf idential 81

82 Oracle Conf idential 82

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