Corrigendum/Addendum-1 Dated: 1 Feb 2016

Transcription

1 Corrigendum/Addendum-1 Dated: 1 Feb 2016 RFP for Selection of System Integrator for Brand India portal, Mobile Solution, and content management services for IBEF 1. IBEF published a Request for Proposal (RFP) on 5 th January Bidders may refer to the Corrigendum with the RFP 3. The Bidders are requested to note that IBEF has tried its best to answer the queries including the ones that were received late after the due date of submission of queries. However, IBEF has the right not to respond to the questions it perceives as non-relevant which were raised by a Bidder or not to provide clarifications if IBEF in its sole discretion considered that no reply is necessary. S.No. Clause No. Original Clause Modified clause 1. Page 16 : Pre- Qualification Criteria The Bidder shall have proven experience of developing, operating and maintaining at least Five (5) portal/web solutions in last 3 years based on COTS (Commercially off the shelf) solution pertaining to aggregation services as a System Integrator with value of each project at least 50 Lacs and at least one project with value 1 Crore. The bidder should have successfully done these executions for Business to Business (B2B), Government to Business (G2B), Government to Citizen (G2C) or Business to Consumer (B2C). The portal/web should have been developed for client/partner only. The Bidder shall have proven experience of developing, operating and maintaining at least Five (5) portal/web solutions in last Five(5) years based on solution pertaining to aggregation services as a System Integrator with value of each project at least 50 Lacs and at least one project with value 1 Crore. The bidder should have successfully done these executions for Business to Business (B2B), Government to Business (G2B), Government to Citizen (G2C) or Business to Consumer (B2C). The portal/web should have been developed for client/partner only.

2 Payment Terms & Schedule IA will be required to finance all the expenses, capital and operational, related to their scope of work in this project. Design and Development payment S.No. Milestone Payment 1. Mobile Application and Website prototype 10% of total cost 2. Final Launch of Web portal, Mobile portal, and Mobile Application 10% of total cost Total 20% of total cost Operation and maintenance cost S.No. Milestone Payment 1. Portal, application maintenance 80% of remaining payment from Portal Development fee with EQI for 12 quarters (Contract period) after adjusting penalty if any PAYMENT TERMS MAY BE READ AS IA will be required to finance all the expenses, capital and operational, related to their scope of work in this project. Design and Development payment 1. Mobile Application and Website prototype 10% of total cost 2. Final Launch of Web portal, Mobile portal, and Mobile Application 20% of total cost Total 30% of total cost Operation and maintenance cost 1. Portal, application maintenance 70% of remaining payment from Portal Development fee with EQI for 12 quarters (Contract period) after adjusting penalty if any * Service Tax would be paid as per prevalent rates at the time of Invoicing. * Service Tax would be paid as per prevalent rates at the time of Invoicing.

3 3. Additional clause Change control Process 1. Change Control Note ("CCN") Any change requests in respect of the Agreement, the Project Implementation, or the Operation and Management SLA will require the prior approval of IBEF. Change request should be raised through the CCN provided. 4. Page 21, Commercial Bid Evaluation c. Fixed Annual Fee, to be c. Fixed Annual Fee, to be quoted year-wise quoted year-wise for three for three years, from the date of issue of work years, from the date of issue of order, along with the total for three years, as work order, along with the total given below: for three years, as given below: ear: Rs st year: Rs ear: Rs nd year: Rs rd year: Rs rd year: Rs for 3 years: Rs Total for 3 years: Rs mental cost* for 50,000 users: Rs This break-up of cost will not be * This cost shall be comprehensive (Infra, considered for financial Software, Patches, Other related evaluation. components). Incremental user s cost shall be calculated on pro-rata basis in block of 10,000 users corrected to the nearest 10,000 units. 6. Total cost considered for evaluation: serial. 5 (Grand total cost=total cost for 3 years + Incremental cost for 50,000 users ) Year wise break-up of cost will not be considered for financial evaluation.

4 5. Page 69, Appendix II: Forms for the Financial Proposal, Form 1: Financial Proposal Letter Fixed Annual Fee 1st year :Rs nd year :Rs rd year :Rs Total for 3 years: Rs Fixed Annual Fee ear: Rs ear: Rs rd year: Rs for 3 years: Rs mental cost* for 50,000 users: Rs * This cost shall be comprehensive (Infra, Software, Patches, Other related components). Incremental user s cost shall be calculated on pro-rata basis in block of 10,000 users corrected to the nearest 10,000 units SLA Monitoring System IBEF shall issue a quarterly SLA Satisfaction Certificate on adherence/non-adherence to SLA parameters and penalty deductions if any. The application of these penalties shall begin after 3 months of go-live of the website. The overall penalty of all SLAs shall be levied up to a maximum of 20% of monthly bill amount. However, if the maximum penalty limit is reached continuously for Four (4) billing cycles then the cap may be removed by the IBEF and actual penalty may be charged 6. Total cost considered for evaluation: serial. 5 (Grand total cost=total cost for 3 years + Incremental cost for 50,000 users ) Year wise break-up of cost will not be considered for financial evaluation. IBEF shall issue a quarterly SLA Satisfaction Certificate on adherence/non-adherence to SLA parameters and penalty deductions if any. The application of these penalties shall begin after 3 months of go-live of the website. The overall penalty of all SLAs shall be levied up to a maximum of 10% of total contract value. However, if the maximum penalty limit set for individual SLAs is reached consecutively for Four (4) billing cycles then it will be treated as material breach. In case of a material breach, the operator will be given a cure period of one month to rectify the breach failing which a notice to terminate may be issued by IBEF.

5 7. Page 40, 2.11 Provisioning of client infrastructure and cloud services, Cloud Services Commercial Bid Evaluation 9. Clause 2.2 Request for Proposal 10. Page 23; Contract Finalization and Award 11. Page 42; ATS for Licensed Software Detailed requirements with respect to the offerings of the cloud service provider are provided under Annexure I. d. The bid price will exclude all taxes and levies and shall be in Indian Rupees and mentioned separately. Service Tax though needs to be mentioned separately. Service Tax shall be paid extra based on the prevailing rates and submission of proof of payment. Sealed tenders are invited from eligible, reputed, qualified System Integrators with sound technical and financial capabilities for providing but not limited to portal development and maintenance, mobile solutions, content management services as detailed out in the Scope of Work under Section 2.8 of this RFP Document. After the successful bidding and verification IBEF shall draft the contract agreement to be signed and awarded to the selected bidder. vi. Updates/Upgrades/New releases/new versions. The SP shall provide from time to time the Updates/Upgrades/New releases/new versions of the Detailed requirements with respect to the offerings of the cloud service provider for private and public cloud are provided under Annexure I and Annexure 1A respectively. d. The bid price will include all taxes and levies except service tax and shall be in Indian Rupees and mentioned separately. Service Tax though needs to be mentioned separately. Service Tax shall be paid extra based on the prevailing rates and submission of proof of payment. Sealed tenders are invited from eligible, reputed, qualified System Integrators with sound technical and financial capabilities for providing portal development and maintenance, mobile solutions, content management services as detailed out in the Scope of Work under Section 2.8 of this RFP Document IBEF shall reserve the right to negotiate with the bidder(s) whose proposal has been ranked best value bid on the basis of Technical and Commercial Evaluation to the proposed Project, as per the guidance provided by CVC. On this basis the draft contract agreement would be finalized for award & signing. vi. Updates/New releases/new versions. The SP shall provide from time to time the Updates/New releases/new versions of the software and operating systems as required. The SP should provide free updates & patches

6 12. Page 62; Technical Proposal Form 1: Letter of Proposal 13. Pg 29, Functional requirements, Performance software and operating systems as required. The SP should provide free upgrades, updates & patches of the software and tools as and when released by OEM at no extra cost to IBEF. The SP will implement from time to time the Updates/Upgrades/New releases/new versions of the software and operating systems as required after necessary approvals from IBEF about the same xii. The ATS Services will cover, all product upgrades, modifications, and enhancements We hereby declare that all the information and statements made in this Technical bid are true and accept that any misinterpretation contained in it may lead to our disqualification.... We agree to abide by all the terms and conditions of the RFP document. We would hold the terms of our bid valid for < > days as stipulated in the RFP document. The number of concurrent users can be anywhere between 2-3K, but portal should be able to handle the future requirement also in terms of concurrent users as of the software and tools as and when released by OEM at no extra cost to IBEF. The SP will implement from time to time the Updates/New releases/new versions of the software and operating systems as required after necessary approvals from IBEF about the same xii. The ATS Services will cover, all product, modifications, and enhancements However, in the event of non-availability of requisite support to the existing version and an UPGRADE becomes mandatory the service provider shall undertake the same. We hereby declare that all the information and statements made in this Technical bid are true to the best of our knowledge and accept that any misinterpretation/misrepresentation contained in it may lead to our disqualification.... We agree to abide by all the terms and conditions of the RFP document We would hold the terms of our bid valid for < > days as stipulated in the RFP document. The number of concurrent users can be anywhere between 1-3K, but portal should be able to handle the future requirement also in terms of concurrent users as this number may increase significantly once the website is promoted in various countries.

7 this number may increase significantly once the website is promoted in various countries. 14. Pg 58, Form 1: Compliance Sheet for Pre-qualification Proposal, point 7 Nature of Work Turnover Pg 58, Form 1: Compliance Sheet for Prequalification Proposal, point 7 stands removed. 15. Appendix II: Financial Proposal Template Form 1: Financial Proposal 2. UNIT RATES - We have indicated in the relevant forms enclosed, the unit rates for the purpose of on account of payment as well as for price adjustment in case of any increase to / decrease from the scope of work under the contract. - Appendix II: Financial Proposal Template The clause remains deleted.

8 Change Control Note Change Control Note Part A: Initiation CCN Number: Title: Originator: Sponsor: Date of Initiation: Details of Proposed Change (To include reason for change and appropriate details/specifications. Identify any attachments as A1, A2, and A3 etc.) Authorized by THE Date: IBEF Name: Signature: Received by the Date: Operator Name: Signature: Change Control Note CCN Number: Part B : Evaluation (Identify any attachments as B1, B2, and B3 etc.) Changes to Services, charging structure, payment profile, Documentation, training, services and component working arrangements and any other contractual issue. Brief Description of Solution: Impact: Deliverables: Timetable: Charges for Implementation: (including a schedule of payments) Other Relevant Information: Authorized by the Operator Date:

9 Name: Signature: For IBEF and its nominated agencies For SP Signature Signature Name Name Title Title Date Date Change Control Note CCN Number : Part C : Authority to Proceed Implementation of this CCN as submitted in Part A, in accordance with Part B is: (tick as appropriate) Approved Rejected Requires Further Information (as Follows, or as Attachment 1 etc.) For the IBEF and its nominated agencies Signature Name Title Date For SP Signature Name Title Date