FRAMEWORK AGREEMENT GUIDE

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1 FRAMEWORK AGREEMENT GUIDE For external doorsets Trusted procurement for better buildings and homes

2 03 WHY WORK WITH LHC? About this framework agreement These are the key reasons to work with LHC whether you re a public sector organisation looking for procurement solutions or a supplier with products or services to provide. Knowledge and experience of procurement Our organisation began half a century ago and over five decades we ve developed and shaped our service to meet the evolving needs of our clients. Recognised technical expertise Our technical expertise is built on continuous research by our team of technical specialists who consult with clients on the outcomes they need and suppliers on the range of available solutions. Commitment to better buildings and homes Our ultimate goal is helping our clients deliver better environments for the communities they serve, a goal we support through our frameworks, that address every aspect of quality, and our selection of the most appropriate suppliers. Fast and efficient procurement Once LHC Appointed Companies are established for a framework, the process of calling off projects and commissioning work is very efficient. Terms and rates have been agreed and even when a mini competition is required, the majority of contractual arrangements have already been finalised. Project work can start quickly. Financial gains Working with LHC frameworks gives suppliers access to construction, refurbishment and maintenance projects of over 200m each financial year. Clients who spend more than 200,000 on two or more frameworks in a year will benefit from a share in the LHC operating surplus we return to Members. The LHC Framework Agreement for doorsets is available to all local authorities, housing associations and other public sector bodies across the UK. Fully OJEU compliant, it is suitable for residential applications and other types of public sector buildings, and is comprised of the following options: -- Composite door leaves -- door leaves -- and hardwood door frames -- Screens and fanlights -- FD30 and FD60 fire door assemblies -- Enhanced security -- Impaired mobility solutions This framework agreement has been established in strict compliance with UK Public Sector procurement rules for use by public sector bodies in the UK as detailed in the LHC buyer profile ( and as specified in the Contract Notice: /S This was published in OJEU under a restricted procedure in June 2011 with 7 successful tenderers appointed in December Please read this guide in conjunction with the LHC guide to understanding and using pre-tendered frameworks, available on our website.

3 05 About the tender From pre-qualification to call-off contract Interested companies were invited to complete a Pre-Qualification Questionnaire (PQQ), which sought detailed information on several criteria, prepared and formatted in accordance with PAS 91:2010 Construction pre-qualification questionnaires, before inviting selected companies to complete an ITT and Offer Document. PAS 91:2010 was published by the British Standards Institution and sponsored by the Department for Business, Innovation and Skills (BIS) to provide a consistent set of pre-qualification questions to be used throughout construction procurement. Stage 1: Selection criteria -- Financial standing -- Compliance with EU/UK legislation -- Applicant s organisation -- Quality management and procedures -- Environmental management -- Sustainability and social inclusion policies -- Health and safety management -- Experience of working in the public sector -- Ability to provide administrative and technical support to the client -- Case studies illustrating public sector project delivery Stage 2: Invitation to tender The companies that scored sufficient marks in the PQQ were invited to complete an offer document (invitation to tender). The offer document provided detailed service and product specifications and sought a response from companies on their conformity to these requirements. The diagram below shows the process a supplier completes to become an LHC Appointed Company and to be awarded a contract (or call-off ). It also highlights the support LHC provides once a project is live. Pre-qualification questionnaire Pre-qualification Offer questionnaire documents and evaluation Appointing companies Suppliers complete a pre-qualification questionnaire accessing: -- Company standing -- Financial standing employment practices environmental awareness capacity and geographical range -- Installation capability -- Technical capability -- Quality systems management capability -- Experience of supply to the public sector -- Sustainability and social value Selected suppliers submit offer documents covering: -- Specification for products and services -- Testing and certification -- Service capability -- Pricing Scores are then awarded to each supplier in respect of each evaluation criteria. A detailed evaluation report is prepared which shows for each tenderer a: -- Weighted score under each heading -- Value for money index -- Company or companies recommended for appointment Our aim is giving LHC clients and Members a choice of Appointed Companies to work with. Numbers vary per framework in line with anticipated demand and subject to the number of qualifying suppliers. -- All suppliers are notified of the results and the unsuccessful tenderers can choose to have a debriefing to help improve future offers -- Contract Award Notices are published in the Official Journal of the European Union (QJEU) and on the LHC website Awarding contracts Call-offs When buyers are ready to choose a supplier for an individual project they should start the process by talking to LHC. LHC will coordinate either a direct award, if there is a single supplier on a framework, or a mini-competition if there are several. -- A mini-competition involves all capable LHC Appointed Companies -- A direct award is made to a single company, with justifiable reasoning, without reopening competition Works commence/complete LHC provides support and technical assistance throughout the life of a project, as required: -- To ensure high quality standards are maintained -- Service levels are fulfilled -- Delivery periods are met LHC also welcomes discussion and feedback on completion of projects

4 05 Award weighting criteria The framework in action Award weighting criteria are established on each individual framework and can be flexed to a buyer s individual needs. Public sector officers can obtain a copy of the full LHC evaluation report on request. 50% Pricing As well as providing compliance, quality and best value to clients, the LHC Framework for external doorsets supports a streamlined process from the award of a contract (call-off) to completion of a project. Confirmed competitive market prices Prices in place at call-off stage maintaining best value as established in the PQQ stage. Prices were tendered using a built-up matrix of analysis for doorsets in: -- The seven most commonly specified door pattern styles -- Standard design and wheelchair access design Prices addressed both supply and installation. 25% Qualitative assessments Technical support and design services including: -- Assistance in the selection of product including residents choice and special needs -- Advice on solutions for compliance with statutory regulations, including fire safety and egress, thermal performance and glazing safety -- Assistance on the choice of hardware including enhanced security and ease of operation Administrative and management services were assessed using responses provided in the offer document. The services assessed included: -- Project registration, tracking and programming -- Site management including project supervision -- Compliance with survey and installation codes of practice -- Resident and client liaison -- Final inspection and signing-off procedures. Sample products were assessed on their quality of construction and operation, including: -- Quality of appearance and finish -- Robustness and durability of construction -- Fixing and operation of hardware -- Installation and effectiveness of gaskets and weather seals -- Ease of operation 25% Essential requirements -- The range of product types offered -- Conformity to the LHC specification, including guarantees and installation procedures -- Third party certification to enhanced security specifications Quick and efficient procurement Speedy access to LHC Appointed Companies and the options of a mini-competition or direct award to enable the final selection of a supplier or supplier(s) for a project. Instant access to project data Continuous access to information throughout the procurement process through the suppliers on-line portal. High quality standards Standards of quality maintained throughout project through monitoring in accordance with ISO 9001 Quality Management System. Service levels guarantee Guaranteed service levels from inquiry to supply providing peace of mind that services and works will be conducted effectively. Quick project starts Enabled by pre-tendered procurement that reduces the cost and time input by public sector organisations and speeds up their access to companies. Advice on design and regulatory compliance Guidance on interpretation and conformity to statutory regulations and planning requirements. Delivery periods guarantee Guaranteed delivery periods that ensure services and works are delivered to meet work schedules.

5 09 Product and service benefits Doorset options and compliances A substantial set of aluminium window and door products is offered alongside consultation and design services from specialist contractors. These tables show the different systems available for each product type. External Doorsets options and compliances Product standards STYLE A STYLE B STYLE C STYLE D STYLE E STYLE F STYLE G All of the products covered by this framework have been designed to meet the requirements of the Building Regulations, including: -- Fire safety Part B -- Conservation of fuel and power Part L -- Access to and use of buildings Part M -- Glazing safety Part N The specialist manufacturers appointed to this framework also offer the following product benefits: -- Good quality, best value external doorsets -- A supply and installation or supply only service -- An extensive range of door patterns, colours and finishes -- A choice of hardware options including specialist applications for egress and enhanced security Services provided by LHC Appointed Companies on this framework include: -- Design advice and support on the interpretation and conformity to regulatory requirements, including planning assistance -- A full survey and installation service, including programming -- Residents choice exercises and ongoing liaison -- All installation works and management undertaken to the guidance set out in BS and BS 8214, including finishing and making good -- Single point or insurance backed 10-year guarantees against materials, performance and workmanship Graham Holmes Astraseal IG Doors -- Hardware and design options to meet DDA requirements and conformity to BS 8300, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood -- Doorsets compliant with BS 8529, PAS 23-1, BS EN ensuring quality standards of manufacture and performance Manse Masterdor Permadoor All door facings are supplied in a choice of colours, textures and woodgrain finishes. Note 1 Steel facings with insulated core. Available as FD30 except for styles F & G. Note 2 core with timber facings. Available as FD60 for all door styles. Note 3 doorsets have limited styles availability as FD30 or FD60.

6 11 Doorset options and compliances Appointed companies Graham Holmes Astraseal Ltd Permadoor (SBP Limited) Securidor (Group Homesafe Ltd) Solar Windows Ltd J1 J2 J3 STYLE A STYLE B STYLE C STYLE D STYLE E STYLE F STYLE G F lhc.gov.uk/grahamholmes astraseal.com lhc.gov.uk/permadoor permadoor.co.uk F G H I J1 J2 J3 M1 M2 lhc.gov.uk/securidor F J1 J2 J3 lhc.gov.uk/solar solarwindows.co.uk Securidor Group Homesafe Solar Windows Warmseal, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood, hardwood IG Doors Ltd G H I J1 J2 J3 M1 M2 lhc.gov.uk/igdoors igdoors.co.uk Warmseal Windows Ltd G H I M1 M2 lhc.gov.uk/warmseal warmseal.co.uk Manse Masterdor Ltd M2 M1 J3 H securidor.ltd.uk I G E Regional lots A B C D E F G H I J1 J2 J3 M1 M2 London South East England South West England East of England East Midlands West Midlands Yorkshire & Humber North West England North East England South Wales Mid Wales North Wales South Scotland North Scotland J2 F D F G H I J1 J1 J2 J3 M1 M2 A lhc.gov.uk/masterdor masterdor.co.uk C B

7 Framework agreement for external doorsets Supply and Installation of composite and engineered doorsets for: Residential external and internal entrance installations Outbuildings Community access Fire door applications The external doorsets framework arrangement for all of the UK is effective from 1st January 2012 until 31st December England and Wales enquiries: Scotland enquiries: