Please come in. Hospitality Order Automation Suite. for Quick Service Restaurants & Management

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1 Please come in Hospitality Order Automation Suite for Quick Service Restaurants & Management No queues Order directly at the kiosk Reliable service, since the guest can be found quickly Optimised utilisation of the kitchen and service Equipped for peaks in demand

2 Customers without smartphones can use the Please software at the order kiosk and automatically receive a puck so that they can be found in the restaurant later. Please come in Your customers have a quick and easy access to your menu with the order & pay software Please come in. It allows them to quickly and simply select food and drink directly from the order kiosk. The desired food can be ordered and paid for without having to stand and wait in the buffet queue. To optimize the automation process in the QSR, a localisation of the guest occurs through the real-time location system, called ATON. This means the staff always knows where the customer is sitting. Tables can be changed without any fuss and without having to book separately. The localisation function provides a quick and reliable method to serve food and drink, resulting in satisfied guests. 2 Please come in Pyramid Computer GmbH

3 The advantages for a Quick Service Restaurant (QSR) As a QSR, you can profit from the optimised flow in your restaurant: Your offers are updated on a daily basis with minimum effort Your customer is made aware of offers quickly and reliably The service provided to the customer, from ordering to payment, is carried out with the least possible effort You increase the table occupancy rate of your restaurants due to optimised flows Your personnel are utilised efficiently Please is a convenient service offer that enhances guest satisfaction The flexibility and ease of use of the system enables you to change food and prices at any time or even to generate prices dynamically depending on the time or day or even the season. Hosptality Order Automation Suite Order & pay software Order kiosk Indoor localisation Pyramid Computer GmbH Please come in 3

4 Please Order Suite - At a glance Your offer: Food, beverages, snacks The flexibility and ease of use of the system enables you to change food and prices at any time or even to generate prices dynamically depending on the day or the season Food and beverages are presented as a menu: Appetisers, main courses, snacks - to combat those little pangs of hunger Offers can be set to inactive without having to delete them from the database Orders Order and payment are made directly at the kiosk without having to wait Order confirmation is printed The puck is dispensed The kitchen voucher is printed at the same time Preparation begins The order appears on the service display, so the staff are always informed of the status of the order 4 Please come in Pyramid Computer GmbH

5 Menu Selection Cart Order & confirmation The order list can be displayed on a separate screen for the kitchen team as well Important information about priorities and any special requests on the part of the guest can be communicated quickly by service to the kitchen in this way Pyramid Computer GmbH Please come in 5

6 Graphic interface Address, Geo Data, directions, parking options, opening hours Country-specific information and POS data Link to restaurant homepage Payment: Open interface to integrate POS (Vectron, NCR, etc.) Payment options:, Paypal, IMPALA netpos, credit & EC card, etc. User rights: Different rights can be assigned for the use of the Please software administrator, service employee, kitchen Communication, analysis, reporting Statistics about the number of orders, payments, processing times and order confirmations Statistics about the use of the Please software at the order kiosk in the restaurant 6 Please come in Pyramid Computer GmbH

7 Hospitality Order Architecture 1. Please portal Please portal controls all important functions: Input and update of master data Information about your restaurant, the food and drinks offered, as well as the payment function Configuration of the system components Adjustment of the restaurant settings Data is saved in the Please portal. From there, it is retrieved by the Please software and presented on the smartphone or the kiosk Pyramid Computer GmbH Please come in 7

8 2. Please software The customer selects and orders The customer receives a confirmation and can pay immediately 8 Please come in Pyramid Computer GmbH

9 3. Payment in the Please software The payment process is transacted through the selected payment service providers This ensures data security during the payment process For the inclusion of the payment terminal the open O.P.I. interface will be used Pyramid Computer GmbH Please come in 9

10 4. Please software and Please portal Orders from the visitors to your restaurant are forwarded to the Please Portal from the Please software Orders are available for analysis in the online database of the portal as well as for display on the service or kitchen screen 10 Please come in Pyramid Computer GmbH

11 5. Please portal and POS Orders from your restaurant visitors are forwarded from the Please portal to the POS All payments are finally posted at the POS Please has open interface for ease of connection to POS by any manufacturer Pyramid Computer GmbH Please come in 11

12 6. Overview: Hospitality order architecture Please portal is multi-client capable Offers from several restaurants can be organised through the portal 12 Please come in Pyramid Computer GmbH

13 Pyramid Computer GmbH Please come in 13

14 The order kiosk with automatic dispenser unit Pyramid offers you all components for your order and localisation application from one provider. The complete system in this form is unique in the market. polytouch 32 passport Orders can be executed and paid independently at the order kiosk (Integrated payment module connected through OPI) Automatic puck dispenser The automatic puck dispenser unit handles storage, loading and dispensing of the pucks To find out more: 14 Please come in Pyramid Computer GmbH

15 puck A guest or customer can be located with high precision in the interior with the help of a puck using integrated bluetooth technology Individual, photo-realistic printing of the puck (entire area or with partial motives) is possible Receiver The receiver is mounted on restaurant s ceiling or will be flush-mounted Detects the puck s location and communicates with master station Master controller Coordination of the communication and localisation of the entire ATON infrastructure Pyramid Computer GmbH Please come in 15

16 Overview of all items in the QSR Screen for position display For localisation of the guest by the service personnel Screen for customers at the POS Order and cost overview for the customers POS screen Order and cost overview for the POS personnel Voucher printer in the kitchen Received orders are printed directly in the kitchen on the voucher printer 16 Please come in Pyramid Computer GmbH

17 Pyramid Computer GmbH Please come in 17

18 Real-time location system ATON The integrated real-time location system ATON offers your customers a quick and efficient service. You can provide extraordinary convenience to your guests with ATON: They can easily order and pay at the order kiosk. The puck is dispensed by the kiosk and the customer chooses a seat. The System will recognise their location and they are then served their order accurately at their chosen table. This is how a futuristic restaurant functions - your guests will be impressed! Step 1: Order process Order Pay Take the puck Step 2: Communication puck sends signals Receivers locate puck 18 Please come in Pyramid Computer GmbH

19 Step 3: Localisation & service The position of the guest is localised The order is brought to the table Step 4: Smart puck management The puck is inserted in the kiosk again The puck is loaded automatically & stored To find out more: Pyramid Computer GmbH Please come in 19

20 CONTACT: Pyramid Computer GmbH Boetzinger Strasse Freiburg Germany Sales Phone: