Welcome Kit INGRAM MICRO BLUE BLACK KNOCK OUT / WHITE

Transcription

1 Welcome Kit

2 CONTENTS About Ingram Micro Professional & Training Services Staging and Configuration Services... Installation and Deployment Services... IT Life Cycle Management Services... Training Services... Key Contacts at Ingram Micro WELCOME Kit 2

3 About Ingram Micro Professional & Training Services Ingram Micro Professional & Training Services enables our reseller partners to differentiate themselves from the crowd and to become a trusted advisor for their customers. A perfect fit for resellers who want to increase their existing portfolio, have a one-off need, or a regional delivery situation. Ingram Micro Professional & Training Services would allow resellers to expand their systems portfolio and increase profit margins whether they are a small SMB or the largest systems integrator. Ingram Micro services include: Staging and Configuration Services Utilising the capabilities of our internal configurations team and extensive warehousing facilities. Life Cycle Management Services Adding the capability to support full site audits, small to large projects, lease management, asset buy back, data destruction and more. Installation and Deployment Services National onsite services provided by skilled ICT technicians, consultants, network cablers and electricians. Wide range of Training Services IT training and certification courses representing many of the world s leading IT training companies such as IBM, VMware, HP, Microsoft, Fortinet, and more. Ingram Micro is a global training provider for IBM and has an ever expanding range of courses available. Ingram Micro is committed to supporting you, our reseller partners, with growing your Professional Service portfolio. Visit the online Boutique for more information on Ingram Micro s Professional & Training Services WELCOME Kit 3

4 Staging and Configuration Services At Ingram Micro we can configure to order and cater for large scale asset procurements, reducing lead times for you and your customer. This Sydney based facility has a high throughput capacity and can also functionally test complete server and storage systems. Our highly skilled technicians have expertise across many technologies allowing us to bring specialised configuration support to your sales, implementation, rollout and project based activity. These are just some of Ingram Micro s Staging and Configuration Services: PC, Notebooks or POS Systems Hardware Integration Upgrades and Configuration Printer Hardware Integration and Configuration Router and Switches Hardware Modules Upgrade and System Configuration Server Hardware Integration and Configuration (Cisco UCS C Series, B Series and Chassis, Lenovo xseries, Blades and Chassis, HP Proliant Series, HP Blades and Chassis) Visit the online Boutique for more information on Ingram Micro s Staging and Configuration Services WELCOME Kit 4

5 Installation and deployment Services It is often difficult to find the right person with the right skills, at the right place and time to deliver project outcomes for organisations. Ingram Micro s Installation Services specialise in providing and coordinating skilled ICT technicians, consultants, network cablers and electricians Australia wide. Empowering the IT channel to deliver more services. Ingram Micro s Installation Services cover the ICT industry exclusively and they represent the client onsite at their business premises. Our services covers the full range of IT industry clients from niche solutions providers through to integrators. Ingram Micro s Installation Services provides the following services through its ICT technicians: Site audits Installations (individual site or multiple sites simultaneously) Project rollouts to site SOE installations or upgrades ICT equipment break-fix repairs Site relocations Maintenance support (regular site visits, or warranty extensions) Cabling and electrical service Our Consultants and Deployment specialists have a wide range of accreditations that empower the IT channel to deliver more services. Migration Services: We leverage the world s leading migration vendor s toolsets and migration methodology to deliver automated archive migrations. Migrating clients to cloud archive solutions EV.Cloud, Office 365, Mimecast & Google. Information Security Services: Our service capabilities spread across the entire Symantec portfolio. With 8 specialisation and 6 Master specialisation accreditations our consultants are amongst the most qualified and experienced in the region. WELCOME Kit 5

6 Cloud and Collaboration: Our services leverage Microsoft solutions and technologies. We deploy Office365, Exchange, Active Directory, Lync, SQL and Microsoft System Center Suite on premise as well as migrations into Azure. Application Delivery and Mobility: Our Application Delivery & Mobility capabilities spread across the entire Citrix portfolio assisting clients with their IT mobility needs. Our Citrix consultants are also amongst the most qualified in the region with three Citrix MVP s (most valued professionals) in the team, providing the ability to deliver to the client s requirements. Managed Services: We provide organisations with the confidence that local experts are available to keep their Citrix, Microsoft, Symantec and Veritas environments operating at peak efficiency. We provide organisations with peace of mind. Our approach is flexible, giving clients the ability to tailor the service levels that work best for them. Information Data Management: Our capabilities cover the suite of solutions in VERITAS Information Management portfolio. We provide Business Continuity consulting, existing solution health checks, modernisation, upgrades and complete project life cycle services. Visit the online Boutique for more information on Ingram Micro s Installation and Deployment Services. WELCOME Kit 6

7 IT Life cycle Management Services Ingram Micro Australia provide IT Life Cycle Management solutions that enable organisations to reduce the cost and complexity of IT management from the time of purchase until disposal, manage corporate risk and Government compliance and increase the return on their assets. We work with you to achieve the highest possible financial return in an environmentally friendly way. We provide re-use solutions incorporating testing, cleaning, repair, refurbishment, data destruction and end sale of electronic assets. Our services are undertaken to international best practice standards by our onsite technicians and in our independently audited facilities. The suites of services we offer include: IT Asset Audits Warehousing and Logistics System Pre-configuration Onsite Deployment and End-user Migration Relocation Services Asset Recovery & Disposition Environmental Recycling Accountability & Risk Management Visit the online Boutique for more information on Ingram Micro s Life Cycle Management Services. WELCOME Kit 7

8 Training Services Having the right skillset and training in today s dynamic world of information technology gives you and your customers an edge over the competition. Ingram Micro Training offers thousands of IT training and certification courses representing many of the world s leading IT training companies such as IBM, Fortinet, VMware, HP, Microsoft and more. With Ingram Micro Training you will learn from industry experts as well as your global peers on the latest technologies including big data, cloud, security, networking and mobility. At Ingram Micro Training, we are deeply committed to helping our resellers earn more revenue through enablement, reselling training courses and attracting and retaining top talent in the industry. 3 Reasons to Invest in Training 3 REASONS TO INVEST IN TRAINING Ingram Micro Training offers courses from IBM, Fortinet, VMware, HP, Microsoft and more so students can maximize the effectiveness of their chosen solutions. 12 of the Top 25 highest paying certifications are Microsoft and VMware With newfound knowledge, students are able to make a big impact when they get back on the job. Ingram Micro Training offers a wide range of learning formats, enabling you to learn anytime, anywhere. Visit the online Boutique for more information on Ingram Micro s Professional & Training Services. WELCOME Kit 8

9 Key Contacts at Ingram Micro Professional and Training Services Quotes: Further Information: Chetiya Bopearatchy Vendor Operations Manager Professional and Training Services Phone: Gareth Tame Business Development Manager Professional and Training Services Mobile: Jon Fox General Manager WELCOME Kit 9