Organization Profile

Transcription

1 Organization Profile President VP Product Development VP of Professional Services VP of Business Development Chief Financial Officer Director of Software Engineering Director of Professional Services (Quality Representative) Customer Services Manager Controller (Auditor) Director of Special Projects Consultants Disk Production & Shipping Office Manager & AP Sr. Director of Development Senior Coordinator Staff Accountant & HR Administrator Software Engineers Product Leads Systems Engineers & Analysts Technical Writer QA Analyst Applications Analyst Product Info Specialist Director of Software & IT Consulting Strategic Partnership Manager (Auditor) Business Development Managers Sales Associate QM 05 Page 1 of 7

2 Organization Profile Galorath Incorporated (The Company) was founded in 1979 by President of Galorath Incorporated, Mr. Dan Galorath. In order to fulfill its commitment to customers, the Company uses its knowledge and experience of industry to stay abreast of the latest developments within its chosen field to continually improve its management and working processes. Its highly skilled and motivated work force fully understands the value of customer satisfaction and the need for on time delivery of its services. The Company specializes in the marketing, sales, consultancy, training and support of information technology systems. Galorath Incorporated has a strong culture of customer service and is proud of its entrepreneurial focus. It is committed to the ongoing development and support of its products and services ensuring that customer satisfaction is the predominant feature in all of its business activities. It has gained an excellent reputation for its flexibility and willingness in attending to its customers service requirements. Its functional departments are staffed by highly skilled professional personnel that are fully aware of the importance of addressing the requirements of a diverse and demanding customer base. The Company is proud of its record of supplying to its customers a diverse range of high quality products coupled with excellent personal service provided by its highly professional management team. The status of the Company in its chosen field for the provision of a professional product and service is well established. It is proud of its ability to be able to meet the specifications and standards set by its customers, An essential requirement of the continuing maintenance and development of the Company s objectives is the installation of a quality system registered to ISO 9001:2000 status. Company Profile: Founded 1979 in Los Angeles, CA by Dan Galorath Incorporated in 1987 SEER registered as a trademark in 2006 Special features: o State-of-the art, proprietary parametric estimation models incorporated in a robust and user-friendly SEER interface. o Knowledge bases which provide industry data for estimating when little information is available. o Strong commitment to customer support. o Expert services in cost analysis QM 05 Page 2 of 7

3 Processes used: o C++, C,.NET software development Company Functions: o Develops parametric cost analysis models for: Software development & maintenance Hardware development, production, operations & support Design for manufacturability Other specialized models and plugins o Provides professional services: Program office and customer cost analysis support Proposal development support SEER software implementation support Training on SEER products Industries Served: o Government acquisition organizations (primarily DoD & NASA) o Defense/aerospace contractors Major prime contractors and lead system integrators (LSIs) like Boeing, Lockheed Martin, Northrop Grumman, Raytheon Next-level subcontractors o Banking, Financial & Insurance (small segment of our total market) o Cost Analysis Support Contractors (through partnerships with major firms including Booz Allen Hamilton, Tecolote Research Inc, MCR Federal) Location of Customers o Worldwide, but significant concentrations in: Southern California Washington DC/Northern Virginia Silicon Valley Minneapolis Boston Quality Standards o Galorath Affiliates, based in UK, is ISO 90001:2000 certified o Software development to best commercial practices o DCAA-compliant accounting practices Executive Department: Organization Roles & Responsibilities Primarily responsible for developing and carrying out the strategic plans and policies of the company as established by management and the board of directors. QM 05 Page 3 of 7

4 President: Ultimate management responsibility for the company Provide leadership in: the creation of strategic, tactical, and financial plans; developing goals and measuring performance to the approved goals; organizational development; liaison to the public, government, affiliated organizations, and other stakeholders. Review and approve plans and budgets as part of the annual planning and budgeting cycle. Ensure that an annual plan and budget are prepared for and presented to the board of directors. Propose agendas for the board of directors reflecting issues, opportunities, and priorities. Hire, reward, discipline, terminate, and set the remuneration of all employees, in accordance with policy and/or approved budgets and recommendations from subordinate managers. Product Development Department Responsible for all aspects related to research, development, specification, implementation and support of SEER products. Research involves data collection and information gathering required to develop a model. Model relationships and algorithms are prototyped and requirements specifications are written. Implementation involves the creation of the software programs that embody the SEER products including design, coding, testing and reviews. Product development is also responsible for user documentation, customer support and ensuring that the services group is up to speed on new products and features. Vice President, Product Development: Responsible for system engineering and software engineering staff Tactical planning of product development activities who will do what and when Strategic planning - evaluating market requirements and opportunities Product customization and commercialization of special projects Conception and execution of new research and development-related projects Department budgeting and project monitoring Director, Software Engineering Responsible for overall product architecture and determining appropriate technologies to use Ensure that software engineering practices and procedures are followed Integrity of software configuration control QM 05 Page 4 of 7

5 Review and oversight of software engineering staff and their work product Director, Special Projects Conception and execution of new research and development-related projects, particularly those funded through SBIR grants Managing the maintenance of certain product "children" lines (SEM & H Client, AccuScope, etc.) Execution of significant development-related design and research projects, as tasked by VP Software Engineering Professional Services Department Support Galorath s customers through provision of high-quality cost estimation and training services. Provide technical support to users for cost estimation and user interface issues. Assist customers in implementing SEER software and applying SEER tools to provide cost estimating and project management capabilities. Support Systems Development department with user testing and documentation as needed. Support Business Development department with technical expertise for sales presentations. Vice President, Professional Services: Develop and implement strategies for building business in professional services Recommend objectives and budgets for approval by the President Determine appropriate professional services staffing levels, make recommendations regarding professional services compensation plans Monitor delivery of professional services to clients for quality, timeliness and profitability Director, Professional Services: Manage consulting operations, scheduling Monitor professional services billing and contracting actions. Monitor delivery of professional services to clients for quality, timeliness and profitability Manage development and delivery of SEER training. Ensure accuracy and quality of training materials. Manage and monitor technical support functions. Ensure that technical support issues are recorded, tracked and resolved in timely manner. Ensure that Systems Development department is aware of technical support issues requiring correction through changes to the software. QM 05 Page 5 of 7

6 Develop and conduct internal training to develop Galorath s professional services capabilities Business Development Department The Business Development Department primary function is to establish and execute the strategies and tactics to obtain new business to achieve the company s revenue goals. The department function also includes marketing assessments to identify target markets, relationship marketing, lead generation and qualification, sales, customer and competitive intelligence gathering, and ultimately proposal writing. Furthermore, the department is also responsible for strategic alliances, partnerships and the development of new markets. Vice President, Business Development: Establish the company sales strategies and tactics Hire sales and marketing support staff Position Galorath as the leading provider of project/product cost estimation, planning and control software and services. Recommend and manage to department budget. Manage Sales staff, establish annual quotas and assist staff in closing new business. Manage Marketing/Sales Support staff and activities. Establish annual Sales and Marketing Plan. Financial & Administrative Department Provide internal and external financial reports as it relates to the company. Handle payroll processing including collecting timesheets and inputting into ADP system. Process weekly checks for reimbursement to employees and vendors. Handle security issues for the facility and personnel. Prepare and distribute software and training materials for customers. Provide support employee travel. Handle HR issues. Manage IT environment with support from outside consultant. Chief Financial Officer: Advise the President and management on the financial status of the company Develop financial objectives and strategies Related tasks as directed by the President. QM 05 Page 6 of 7

7 Controller: Provide financial reports Prepare cash flow reports Oversee accounts payable and accounts receivable functions Oversee and handle HR issues Handle security issues for facility and personnel Manage IT dept with support from outside consultant Oversee employee benefit plans including health and retirement plans. Manage admin staff including shipping dept Interact with outside CPA firm on annual audit Interact with DCAA auditors QM 05 Page 7 of 7 Billy To