assetgroupsolutions.com.au

Transcription

1 assetgroupsolutions.com.au

2 CORPORATE MISSION To be an extension of our clients business through integrity, experience and professionalism. Our growth is maintained through our dedicated staff, providing them with challenges, career opportunities and life balance. OUR VISION To be recognised as a trusted provider of facilities management services throughout Australia by utilising the most effective methods and technologies. OUR PRINCIPLES Integrity: Innovation: Adherence to moral and ethical principles. Solutions in an ever-changing world. Customer Service: Above and beyond. Respect: Dedication: Teamwork: Value the difference in others. Always follow through. Coming together is a beginning, Keeping together is progress, and Working together is success. Asset Group Solutions success is founded on a set of principles which have been embedded in its employees, forming a team culture that thrives on customer satisfaction resulting in high retention and a solid relationship with our clients. We attribute this to the strict ethical and moral beliefs of the management team and the way it is communicated at all levels of the company.

3 working together is our success Asset Group Solutions was established as part of a rebranding strategy to expand an existing business which was founded in Since our inception, Asset Group Solutions has developed a reputation as a provider of quality security, cleaning and maintenance services tailored to the needs of our wide ranging clients. Asset Group Solutions utilises a stringent recruitment criteria followed by, ongoing staff assessment and training programs which empower our employees with knowledge and support. In so doing, it enriches the company s readiness to meet future demands and better serve the needs of our valued clients. CORPORATE HISTORY Asset Group Solutions has developed a good working relationship with its clients by providing owners and managers with solutions to retail, industrial, construction and commercial properties. As a result of our service we have expanded our network of clients which includes some of Australia s leading companies. Throughout this expansion Asset Group Solutions has maintained its core values and personalised customer service. Asset Group Solutions is constantly monitoring the industry s emerging trends in security, cleaning and maintenance to provide the latest products and services. Our dedicated team s focus is on the specific environment, demographics and WHS regulations to provide a total service solution to meet our clients needs.

4 OUR PEOPLE Investing in our people is an integral part of our success and, ultimately, your business. This investment is implemented through a Career Path Policy that selects and retains the best skilled people. We achieve this by offering opportunities for career progression to our employees, such as personal and professional development. Our experienced management team provides support to our front line staff and quality service for our clients. We utilize a Flat Hierarchy management structure to provide our staff with the tools and support they need. This allows our clients to focus on their core business while we provide seamless customer support through a clear and open channel of communication. This ensures an incomparable degree of service and dedication to our clients. Asset Group Solutions Management Structure Compliance Manager Manager Risk and investigation Office Administration Manager Human resources Accounts payable Accounts receivable Training and development CEO General Manager Business Development Marketing Manager Public Relations Manager Sales Executive Front Line Services Client Services Manager Operations Client Services Manager Client Services Manager

5 Kiss Goodbye to MS, Breakfast Fundraiser - Proudly sponsored by Asset Group Solutions CORPORATE SOCIAL RESPONSIBILTY (CSR) Asset Group Solutions believes CSR is a crucial part of exceeding stakeholder expectations in our service delivery. We achieve CSR by integrating social, ethical and environmental concerns together with the usual measures of financial, legal and compliance obligations. In essence, Asset Group Solutions strives to obey the law, be a good corporate citizen and achieve financial gains. We fulfill these aims by measuring and recording our performance against our previous and projected outcomes. Asset Group Solutions recognise that our CSR resides as much in our supply chain as it does in our activities. Therefore we continually seek to ensure that the products and services we source are from companies that adhere to the same ethical standards as Asset Group Solutions. Environmental concerns form an integral part of our CSR policy. We make all attempts to minimise our carbon footprint by utilising energy saving methods, such as maintaining a paperless office and fuel efficient vehicles. Asset Group Solutions strongly believes in supporting local communities. We actively participate in local charities, community groups and events. We also provide regular financial support to worthy causes. Supporting local junior soccer Proud sponsors of Liverpool Police Soccer Team

6 OUR SERVICES SECURITY SERVICES Asset Group Solutions provides highly trained security personnel for all our customer needs. All potential staff members are carefully selected to mirror our values in maintaining a friendly and secure environment for our clients Static Guards Crowd Control Concierge Service Personal Protection Loss Prevention 24Hrs Emergency Incident Response 24Hrs Mobile Patrol Service Electronic Security Installations & Service. Private Investigations Security Risk Assessment and Consultancy Cash Escort 24Hrs Alarm Monitoring K9 Handlers 24Hrs Alarm Response Traffic Controllers providing a friendly & secure environment for everyone

7 CLEANING SERVICES Asset Group Solutions provides a variety of services catering to commercial and industrial clients, such as shopping centres, offices blocks, industrial complexes, residential strata buildings, parks and recreational facilities. These Services can be provided through a daily, weekly, monthly or ad-hoc arrangement as required: Timber Flooring Care Vinyl & Linoleum Care Floor Maintenance & Restoration Strip & Seal of Terrazzo Flooring Sterilise Clean of Wash Rooms Facility Services & Deep Clean Upholstery Steam Cleaning Carpet Care & Steam Cleaning Waste Management Service Detail Clean Job Site & Fit Outs High Pressure Cleaning Graffiti Removal Caretaker Server Window Cleaning Builders Clean

8 OUR SERVICES MAINTENANCE & BUILDING SERVICES Asset Group Solutions provides a range of building and maintenance services to commercial, industrial and residential clients. These include, but are not limited to: Minor or Major Capital Works Painting & Plastering Carpentry & Joinery Blinds & Awnings Electrical Works Plumbing Carpet/ Flooring Cover Timber Flooring Tiling Steel Works Paving and Concreting Waste Removal Office and Shop Fit Outs Pest Control Gardening & Landscaping ADDITIONAL SERVICES Asset Group Solutions Offers a range of additional services making it convenient for our clients to get a job done quickly at a competitive price without compromising quality. Courtesy Crew Personnel Industry Training Uniform Sale and Supply Traffic Control Risk Assessments Inspections

9 we deliver in every aspect of our business OUR EXPERIENCE Asset Group Solutions has extensive experience in the services industry. The following is a list of some sites where we have delivered in every aspect of our business for over 17 years. Stockland Wetherill Park Merrylands Baulkham Hills Bathurst Glendale Jesmond Wallsend Greenhill Forster Yennora Federation Centres Seven Hills Nepean Woodcroft Lennox Savills Property Group Neeta City Fairfield Mount Annan Town Centre Roads & Maritime Services Prairiewood T-Way Blacktown T-way tunnel Strata Master Roseville Community Kentwell Community Fairholme East Community Parkland Community Greenhill Fairholme North Community Wallsend Forster Eastbourne Community Metro Petroleum with over 100 sites across three states Sydney Areas Central Coast Lake Macquarie Cessnock Newcastle Maitland Barmedman Wollongong Tamworth Bathurst Griffith Canberra Young Hunter Valley Southern NSW Melbourne Gold Coast Brisbane

10 QLD NSW CAPABILITIES Asset Group Solutions is a dynamic, growing company that provides services to the eastern seaboard of Australia, with plans to expand nationally. Our headquarters is located in Sydney with offices in Brisbane and Melbourne. Asset Group Solutions has over 300 employees servicing the following industries: Retail Shopping Centres Office & Corporate Buildings Industrial & Commercial Parks & Recreational Areas Clubs and Charities Private Events Residential Property VIC Sporting and Special Events Trade Exhibitions Strata Managed Facilities Health and Aged Care Facility Emergency Site Transition a trusted provider throughout Australia

11 INNOVATION Asset Group Solutions is the only company in Australia to invest over five hundred thousand dollars into the research and development of a unique web service, Slair ( We do this as part of our commitment to innovation, excellence and customer satisfaction. Slair is a proprietary, industry-specific and user-friendly management system. Slair provides an online platform for managing diverse and complex service portfolios. This eliminates the need for paperwork and ensures that management and clients have live access to incidents as they occur. All information is processed to establish trends and aid the development of strategies to mitigate risk and liability. Slair s various features and functions include: Daily Logbook Incident Reports Rostering Compliance Updates Time Management Welfare Check Cross Reference POI Statistical Analysis Live GPS Tracking Payroll/Accounting Cross Reference of Offender/s in Multiple Locations Hazard Identification Reports Emergency Procedures Live GPRS Tracking Multiple Sites Integration Intranet Communication

12 Head Office - Sydney Suite 2, Level 2, 54 Smart Street Fairfield NSW 2165 Queensland Office Suite 4-9, Bradford Street Labrador QLD 4215 Melbourne Office Suite 3, Level 9, Queen Street Melbourne VIC 3000 T: F: E: info@assetgroupsolutions.com.au M/L ABN: Quality ISO 9001