A BUDGET - TURNING DOLLARS INTO ACTION AN OVERVIEW OF 2012

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1 A BUDGET - TURNING DOLLARS INTO ACTION AN OVERVIEW OF 2012

2 Public Safety

3 2012 Accomplishments Just a Phone Call Away- Handled 12,579 calls for service Fingerprinted and processed 461 individuals for criminal arrests Processed 686 Right-To Know requests Participated in more than 1,446 hours of training Served on various leadership Page 3 committees and advisory boards

4 2012 Accomplishments To the Rescue- Recruited 13 new members Provided approximately 23,450 volunteer hours to the community Completed the construction and dedication of the 9-11 memorial Conducted an in-house 16 hour structural burn class Completed and dedicated the classroom at the Public Safety Training Facility Page 4

5 Public Works

6 2012 Accomplishments Life is a Highway Completed 13 road resurfacing projects, on 5.31 miles of roadway, 98.5% of roadways Rated B or above 3 new traffic signals Upgraded Graham School Road in anticipation of detour Installed fiber-optics in 3 locations sewer interceptor, Route 228, Public Safety Training Facility Rebuilt 190 catch basins Completed construction of facility to make Salt Brine Page 6

7 2012 Accomplishments Down the Hatch Attached 425 hydrant marker flags Detected and repaired 11 water line leaks Start-up of new Commonwealth Drive pump station Plant earned 2 Safety Awards Prepared and sent updated F.O.G. Sewer Information to homeowners and businesses Completed training, wiring, and SCADA integration of the LIMS software from HACH s Big Picture winnings Page 7

8 Enhancements All Around Completed new irrigation for Field K 2012 Accomplishments Installed new basketball court at Community Park Scouting Centennial Plaza Repaired front façade, clock tower, and arch in front of Municipal Building Provided excellent playing conditions on grass turf fields that hosted 30,000+ events Page 8 Safety focus for all divisions with 0 lost time due to accidents

9 Engineering

10 2012 Accomplishments Shovel Ready - Bid and managed 20 contracts Managed $13,700,000 in Township Projects Completed Northwest Connector, Pump Station Reviewed and managed over $139,000,000 in new land development projects Managed design and construction of $8,400,000 in public/private partnership transportation projects Page 10 Enhanced services to include in-house Hydraulic (stormwater, water, and sewer) and Traffic Engineering

11 Collection Connection 2012 Accomplishments 13,500 tons Garbage, recycling and yard waste collected 3,000 tons Recycling 2,900 tons Yard waste 43% Residential Recycling rate/diversion 4,000 tons Commercial recycling 26,000 pounds April Electronic Recycling Event 31,000 pounds September Electronic Recycling Event $120, Performance Grant received Page 11

12 Parks & Recreation

13 All Work and A Lot of Play - Preschool registration increased to 98% capacity Reserved over 22,672 hours of facility rentals 2,307 open-gym basketball participants Registered over 8,500 clients in parks and recreation programs in person, on-line and over the phone Aerobics 2012 Accomplishments Offered 16+ classes per month 1,020 memberships sold with over 7,500 scans for admission to classes Over 430 daily drop-in passes sold Page 13

14 Hot Fun in the Summertime - 89,507 Waterpark visitors 2012 Accomplishments 968 participants in aquatic programs $56,371 in aquatic program sales, a 16% increase from last year $109, in concession sales, a 6% increase from last year Page 14

15 Communications

16 2012 Accomplishments Spreading the Word 750 Twitter followers 1,100 website visitors each day 2,500 receive Inside Cranberry 3,250 followers of 4 different Township Facebook pages 4,000 customers sent Cranberry Connect , text alerts 8,500 subscribers for newsletters on 6 different topics Page 16

17 Customer Service

18 2012 Accomplishments Service with a Smile- 1,000 lien letters processed 2,000 work orders coordinated 900 building & zoning permits processed 130 calls answered each day 17,000 trash stickers sold 6,500 inspections scheduled 1,300 service requests managed 109,000 utility billing transactions processed totaling over $10 million Page 18

19 Information Technology

20 More than Tech Support Fulfilled 353 data-related service requests Completed 240 service requests for maps, data collection, reports, and CAD layouts Updated Property Finder to new Flex view and integrated Google Street Viewer and new base maps Implemented Citizen Self Service for viewing and paying utility bills online Installed Cashiering program for Customer Service to enhance service Page Accomplishments

21 2012 Accomplishments Up and Running Installed and supported new Mitel phone system, 300 phones, processing 150,000+ incoming calls annually Completed 917 network related service requests Maintained 13 mobile data terminals in Police vehicles Deployed wireless network throughout all Township facilities Maintained 99% or higher uptime on all Township systems and networks Page 21

22 Cranberry Highlands Golf Course

23 2012 Accomplishments No Mulligans Here - $2,188,302 in total revenue, a new record New packages created for business meetings and social gatherings: $328, total sales and $150, total revenue in banquet business $377, total sales in golf outings Implementing on-line tee scheduling option and enhanced customer relations, continuing to earn high Page 23 customer satisfaction ratings

24 Finance

25 2012 Accomplishments High Scores - Name: Finance Department Aa2 1. Maintained excellent bond rating of Aa2 from Moody s 2. Successful audit for 2011 with clean management letter 3. Implemented General Billing module of MUNIS financial software 4. Improved cash handling processes at all Township portals of entry Page Realized savings of $934,000 by successfully refinancing General Obligation bonds Series 2008 and Series B of 2003

26 Community Development

27 Taking Care of Business Accomplishments Issued 560 building permits Conducted the Business Survey, reaching out to nearly 900 businesses Issued 522 Fire Prevention Licenses and conducted inspections on each one 5,554 building inspections to date in 2012 Collected $1,409,736 in Transportation Impact Fees Page 27 Construction valuation stands at $145,478,684.78, second only to 2008, the year of Westinghouse s construction

28 2012 Accomplishments We ve Got a Plan- Completed the Recreation and Open Space Plan Established the Community Innovation Areas Revamped the TND Ordinance (now the CCD Ordinance) Completed the 2012 Market Profile Created and advanced the Business Hub as an economic development tool Continued efforts with regard to Neighborhood Renewal and Revitalization Page 28

29 2013 Proposed Budget That was a glimpse at 2012, now what is in store for 2013? Page 29

30 2013 Proposed Budget The same policies and initiatives that have created one of the most desirable communities to live, work and play in the state, only doing it more efficiently and smarter Page 30

31 Highlights of the 2013 Proposed Budget Supports the commitment to today s services while continuing our community s aggressive infrastructure preparation for tomorrow - Sewer Interceptor One, Water Line Upgrade, WaterPark Rehab, Municipal Center Re-Use, Playtime Palace Replacement, Road and bridge upgrades, new EMS Headquarters, Improvements in the Rt. 228 Corridor and Planning for a Waste Water Plant Expansion Maintains existing tax rates, water, sewer and solid waste fees, minor adjustment in recreational program and user fees Continues to implement the recommendations of the Cranberry Plan Projecting about 5% increase in revenue and 4% in operating expenses in the General Fund Page 31

32 Highlights of the 2013 Proposed Budget Next - The proposed 2013 Budget Being presented in a new format that offers more information in a more concise, organizied manner. Page 32

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