The quickest way to grow your business

Transcription

1 The quickest way to grow your business

2 As an IBM Partner offering a range of products and services to your clients, you have significant experience of operating within specific vertical sectors or supporting business applications such as JD Edwards (EnterpriseOne and OneWorld), SAP, Lawson (M3 and Movex) and JBA. Your portfolio may well include a High Availability product and possibly security products or services. Partnering with Halcyon Software has provided our partners with considerable business value and enabled them to: Develop new and innovative services and incremental revenue streams Gain access to a new markets Reduce operating costs and increase efficiency either in-house or at a clients site Optimize the use of scarce technical resources Improve availability and reduce downtime Ease resource and skills constraints Partner World - 2

3 We were in need of a multi-platform systems monitoring solution that was user-friendly, easy to deploy and offered top notch support, which is precisely why when it came to selecting a partner, Halcyon was the ideal solution to enable us to support our clients Sue Dumas, Technical Project Manager, SunGard Public Sector Why Halcyon Software? Halcyon Software is a global leader in multi-platform systems management software. With more than 20 years of delivering proven software solutions and first class customer support, Halcyon s products proactively monitor, manage and automate IT operations. Large multi-nationals, corporate data centers and small to medium sized organizations throughout the world rely on Halcyon Software to ensure their mission-critical systems, core applications and services are available 24/7. Halcyon solutions support IBM enterprise class systems, including the IBM i, AIX as well as Windows, UNIX and Linux platforms. Halcyon Software reduces the complexity of systems monitoring and automation. Solutions deliver real ROI by automating more than 80 percent of routine tasks to free up valuable resources, reduce operating costs and minimize the risk of human error. Halcyon s software as a service (SaaS) distribution model provides you with proven commercial and technical flexibility. Commercially you have the option of flexible purchasing including short-term rentals and on demand software to support customer schedules. From a technology perspective the Halcyon Software multi-platform capability and dedicated software suites provides a single tool to manage extensive IT environments coupled with the option of in-house or managed services. With U.S. headquarters in Philadelphia, Halcyon also has offices located in the UK and Australia as well as a world-wide network of partners and distributors. Partner World - 3

4 Halcyon technology addresses your needs in todays challenging IT environments: Are you or your clients monitoring your system messages and events? Are you or your clients using different monitoring tools for different systems? Is there a way to verify if your high availability replication is working correctly? Do you have a way to verify that the end of day processing was successful? Are you or your clients automatically notified if you reach disk storage thresholds? What about out of hours? Do you aspire to new services? Halcyon Software do more with less resource: Consolidate critical events into a single dashboard view Monitor multiple systems, on multiple platforms without the need for additional staff Automate your organizations response to a given situation while monitoring for application error messages and system critical messages in real-time Achieve greater flexibility as event monitors can be scheduled to reflect working patterns and escalation policies From one-to-one pre-evaluation webinars with our technical experts to focus on the functionality pertinent to your organization through to remote and flexible support including individual problem fixes and product usage advice across all Halcyon software products A team with a track record of working with a significant profile of customers that operate within demanding IT environments no challenge is too big or small Avenues into growth markets we can demonstrate our experience of working with our partners to enable their business to witness substantial revenue growth Proven solutions designed for small to medium enterprises - with Halcyon Software you gain: Systems Monitoring & Automation of IBM i, AIX and Windows servers Multi-platform systems management capability Security Compliance & Monitoring solutions The ability to earn $ and keep them Partner World - 4

5 Are you an Application Service Provider managing business applications, hardware and services? As an Outsourcer do you manage hardware and systems on behalf of your clients? As a Reseller are you seeking added value software products to resell onto end users in new markets? Halcyon Software added value software solutions Scenario Growing your business can often mean increased costs such as additional staff, premises and infrastructure. So how does an Outsourcer take advantage of new business opportunities without having to make investment decisions in advance of the new revenues coming on stream? Solution SunGard Public Sector implemented the Halcyon Operations Center and Network Server Suite and reduced its manpower overheads by 20%. Halcyon s software solutions gave SunGard Public Sector the ability to monitor and manage remote systems and the option of leaving the clients hardware at their premises. Often the search for systems monitoring solutions is triggered by a major system problem. The senior management team allocate its discretionary budgets and instruct the operations team not to let this happen again. However, in today s environment, discretionary budgets are now a thing of the past! Halcyon offers flexible purchasing options for all software solutions as a: traditional license arrangement or on a rental basis or even on a rent before you buy basis where a proportion of the rental paid is credited against the license cost Market trends indicate that current IBM i (now Power 6) users will migrate to an alternative platform such as AIX, Sun Solaris or HP UX. So why buy a solution now when the platform could change in future years? Often the prediction change date from platform is overly ambitious. However Halcyon s multiplatform systems tools provide complete flexibility. New platforms can be snapped into Halcyon solutions enabling this change process to be better managed and monitored IBM i to System p - no problem! Partner World - 5

6 Getting Started with Halcyon Software We offer you three levels of partnership: LEVEL1 LEVEL2 Premier partners These partners are majority owned, legal entities in their respective regions. They provide direct support to clients (both pre and post sales), have local access to demonstrate the complete suite of Halcyon products, and contribute to the groups global support function. Premier partners have use of the Halcyon brand, access to marketing materials and support tools which they translate to reflect their own local language, and are members of Halcyon PartnerWorld. Advanced Partner These partners report have proven their ability in pre and post sales commercial and technical support. Advanced Partners have use of the Halcyon brand, access to marketing materials and support tools and are members of Halcyon PartnerWorld. LEVEL3 Sales Partner report into their regional premier partner and provide a limited amount of pre and post sales support dependent on resources. These partners could range from sole trader on a finders fee to a start up relationship offering full sales support but with limited technical capability. The opportunity is available to progress to Advanced Partner status. Sales Partners have use of the Halcyon brand and are members of Halcyon PartnerWorld. The Halcyon Partner World web portal is intended to provide a single interface for: Shipment of software Support agreements Permanent keys and monitoring of technical support calls Access to new versions of code and notification of maintenance renewal cycles Logging and progressing technical support notes Generation of demonstration keys following completion of pro-forma Generation of keys following payment Access to quotation and pricing formula Sales order processing through to payment confirmation Library of marketing campaigns and marketing plans to support brand awareness, lead generation, retention and acquisition efforts Partner World - 6

7 It s a solution that works as promised, is easy to use and manage, is backed by people who know the products, who are always available and help us guarantee our users the performance levels they expect from the System i. Abhay Kulkarni, Senior Systems Engineer, Tyco Electronics Partner World - 7

8 What Next? 1. Decide on your partnership level 2. Register with PartnerWorld 3. Software access / familiarisation process: Download a 30-day software trial Alternatively, book an online one-to-one, pre-evaluation demonstration with one of our technical experts. We ll focus on areas pertinent to your organisation, making the whole process as productive as possible for you For latest product news and technical tips subscribe Halcyon Software Inc t: e: sales@halcyonsoftware.com IBM, iseries, System i AIX and i5/os are registered trademarks of International Business Machines Corporation in the United States and in other countries. Windows is a registered trademark of Microsoft Corporation UNIX is a registered trademark of The Open Group Linux is a registered trademark of Linus Torvalds Copyright 2009 Halcyon Software. All rights reserved. Partner World - 8