Job Description Overall Purpose of Role:

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1 Job Description Job Title : Department : Programme Analyst Demand Management / IT Reporting to (Job Title) : Portfolio Manager No of Direct Reports : 0 Titles of Direct Reports: N/A Size of Department: Budget Responsibility (direct) : 4 permanent in central PMO, varied number in seconded project team Nil Revenue Responsibility (direct) : Nil Date of issue: 24/02/2018 Issued by (name): Jessica Richardson Overall Purpose of Role: The role of the Programme Analyst is to support Programme and Project Managers in coordinating, communicating, aligning, managing and controlling project activities. The role will have responsibility for maintaining key project processes and controls, such as planning, risk and issue management, cost and resource tracking, dependency management, action tracking and managing change. The role will also provide administrative support to the Steering Group and to the project team for project travel booking and other logistics. This is a Fixed Term Contract role, line managed by the central Portfolio Management Office (PMO) but seconded to the HCM Programme, where day-to-day management will be provided by the Programme Manager. The HCM Programme is a strategic programme implementing a new HR system for shore staff across multiple Carnival Corporation Operating Companies. Page 1 of 6

2 Main Activities and Responsibilities Management Control Is fully familiar with the Portfolio Management Framework (Governance/ Lifecycle/ templates) and standard project management techniques and their application in a real project environment for both technology and business change delivery. Develops governance and control processes and templates that adhere to the Portfolio Management Framework. Understands the requirements of the agreed Project Control Plan and supports the preparation for supports the preparation for Global / Local Steering Group reviews, stage gate reviews and other assurance activities. Builds project plans under the guidance of the programme manager. Establishes standardised formats and protocols to ensure consistency across the project life cycle and to facilitate reporting and progress tracking. Works with stakeholders/team members to establish progress against plan and updates the project plan to reflect this. Alerts stakeholders/team members of impending milestones and follows up deliverables when overdue. Develops and maintains a central project repository for templates, models, reports and other project documentation. Identifies opportunities for continuous improvement. Provides analytical and project status inputs to key project reports and Steering Group packs. Updates progress and risks in the PMO progress report. Develops the RACI for deliverable approvals and tracks progress of the approvals. Logs project and contractual change notifications and monitors progress of these through the approval process. Logs project schedule, scope and resource changes. Supports process review sessions or lessons learned reviews and logs lessons learned from these. Reviews lessons learned from previous similar projects and incorporates these into the overall project plan. Resource Management Provides views of capacity for people and impact of changes to shore for that programme. Liaises with PMO to keep capacity and change load data in line. Supports recruitment processes for project resources. Ensures project travel (including flights, transfers, OCS, accommodation etc) is planned and booked, ensuring the most cost effective methods are used at all times and are in line with company policies. Delivers inductions on the project governance framework to new resources within the project, including use of tools and models. Provides other administrative support to the project as required, such as booking meetings, maintaining NDA lists, controlling access to information, organising project events etc. Financial Management Sets up processes to track project spend through the development of cost trackers and forecast models for support monthly reforecasting of project expenditure. Tracks the Page 2 of 6

3 spend in line with agreed process, including process for raising and tracking Purchase Orders and receipting invoices. Provides ad hoc cost analysis and modelling to support decision making and forecast assumptions. Identifies spend anomalies within monthly Finance reports. Establishes and applies a set of analytical principles to ensure that efficient, consistent and high quality analytical standards are established and maintained across the project. Provides regular reports and analytical input for monitoring the financial performance of the project. Ensures consistent data inputs and reporting of project costs. Develops common project data and reporting templates, both utilising existing reporting conventions but also supplementing these with other additional reports as required. Provides analytical input and financial modeling for business cases. Risk and Issue Management Develops and maintains the project risk register and issue log. Works with stakeholders to establish progress in delivering risk mitigations and in dealing with issues. Updates the risk register and issue log at least monthly. Supports the identification, logging and tracking of key dependencies. Governance Supports the adherence of the project to corporate, legal, ethical standards. Minutes governance meetings. Maintains logs of actions, decisions and assumptions and follows up on these. Produces analytical inputs to support decision making at governance meetings. Manages the implementation and continuous improvement of agreed Project Support services Stakeholder Management Manages stakeholder expectations of the Project Support and PMO services within the project. Ensures project support services provided match the needs of the project. Supports the production of the project stakeholder analysis, stakeholder engagement plans and communication plans and provides analysis as to their effectiveness. Manages the actions on the stakeholder engagement and communications plans. HESS Responsibilities Lead by example by taking care of the health and safety of yourself and others Report all accidents, near miss incidents and work related ill health conditions to your manager and to the Facilities department Follow safety rules and procedures Use work equipment, personal protective equipment, substances, and safety devices correctly Take part in safety training & risk assessments and suggest ways of reducing risks Act safely in accordance with our safety behaviours Page 3 of 6

4 General Responsibilities Adheres to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures and any control related responsibility for financial data entered, stored, or reported via business systems within employee s control (list not exhaustive). To undertake ad hoc duties as required. Other Features of Job (travel, hours of work, working conditions etc): Main place of work will be CUK Southampton Office Periodic travel away from the office may be required at short notice for 3 to 4 days on average as required. Out of hours work as required Location: Southampton Offices Page 4 of 6

5 Person Specification Job Title : Department : Programme Analyst Demand Management Education, Qualifications and Training Degree or equivalent PRINCE2 (Foundation) or equivalent Desirable: P30 (Practitioner) Experience Experience of working in a project environment in a project/programme analyst role Able to demonstrate experience of implementing project processes and practices including (but not limited to) Budget analysis and control Planning Risk, Issue and Dependency Management Change Control Resource Supply and Demand Management Designing and producing reports and making recommendations based on strong analytical skills Can demonstrate strong stakeholder engagement and the ability to build working relationships Experience of working collaboratively with a wide range of other business functions Work Based Competencies Knowledge and experience of Microsoft packages, including Project, Visio, Powerpoint, Word and advanced Excel skills Strong communications skills, both written and verbal Understanding of the importance for detail and organisation Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness Very good prioritisation skills to balance key priorities Understands financial reporting protocols and is able to develop financial reports, create budget and forecast models, and develop data and tracking templates Page 5 of 6

6 Expertise in project analytics and reporting Comfortable facilitating workshops and delivering presentations. Competent planner with good follow-up skills Behavioural Competencies Has a service ethos. Is engaged, passionate and shows understanding and commitment towards achieving goals and priorities. Understands the programme s priorities and works to deliver these within the context of the organisation. Adopts an analytical and structured approach to problem solving. Challenges ways of working and comes up with new ideas. Communicates effectively and with confidence with different levels of management including senior managers. Has excellent interpersonal skills. Is highly motivated and self driving Is willing and able to work within a changing environment and adapt to new challenges and job requirements. Takes responsibility for raising issues and is committed to delivering to a high standard. Takes an active role in overcoming barriers and making change happen. Identifies non value add activities and seeks to influence, change or remove them. Page 6 of 6