World Trends Powering Growth with a Smarter Infrastructure

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1 JP Kurkowski EAM Growth Markets September 2013 V.1.0 World Trends Powering Growth with a Smarter Infrastructure

2 There are two key factors to consider when discussing trends and growth in EAM and the world today challengers leaders Maturity ability to execute Here is where you want to be Technology 1 2 niche players visionaries completeness of vision* 2 * Magic Quadrant Chart template from Gartner

3 Technology and Maturity Growth Trends based on Natural Evolution* and beyond Maturity Trends Manual Based Paper Work Orders Reactive Focused Frequency Based PM s Necessary Evil New Principles PdM / TPM Inventory Procurement Measurements Computer Based Maturing EAM SW Planning/Scheduling Integration of PdM C-Level Attention ERP s Process Focused PAS55 emergence Lifecycle awareness RCM Maturity Advancement EAM Solution acquisitions Assessments / PAS 55 Industry Solutions Using SW effectively Technology Integration Asset Convergence Cloud / SaaS Mobile Analytics Advanced Absence Source: Using IBM applied principles of IBM PAS 55 / ISO Maturity Rating Scale 3 Evolution

4 Worldwide Trends in Organizational Maturity* To Advanced to to Advanced To Advanced To To to Advanced Absence 4 Source: Using IBM applied principles of IBM PAS 55 / ISO Maturity Rating Scale

5 Lets put Smarter Infrastructure in perspective for today with six simple smarter icons Visibility Interconnected Control Smarter Infrastructure Instrumented Automation Intelligent 5

6 Organizations are investing in Cloud & Smarter Infrastructure concepts and technology to optimize and deliver business value Maturity Visibility to see and understand the business in real time Technology Interconnected People and systems interact in entirely new ways Control to transform and adapt while limiting risk & cost Instrumented Measure, sense and see the exact condition of everything Automation to achieve greater efficiency and agility Intelligent Processes & assets respond quickly and accurately Smarter Infrastructure Concepts and Technologies maximo TRIRIGA Transitioning to Smarter and flexible infrastructures Converging Digital & Physical Assets Leveraging Mobile & Web Endpoints Embracing Advanced Analytics 6

7 Worldwide Trends in Technology Adoption* Advanced Absence 7 Source: Using IBM applied principles of IBM PAS 55 / ISO Maturity Rating Scale

8 What have we learned in all of these years? Asset Classes are a good gauge of global organization EAM needs.. Real Estate and Facilities Plant and Production Mobile Assets Infrastructure Information Technology Property Mgmt. Facilities Mgmt. Airports Shopping Malls Banking Insurance Hospitals Mining Electronics Textile Chemical Forestry Food Military Airlines Military Trucking Airlines Shipping Trucking Rail Shipping Gov. Fleets Rail Gov. Fleets Electric Oil Gas Highways, Road Telecom Water Consulting Firms Banking Government Insurance Hospitals Education Organizations Processes and Solutions need support the unique needs. 8

9 Real Estate and Facilities asset class is for industries that manage land, offices, warehouses, and other types of property Real Estate and Facilities covers: Office, residential, retail space, schools, housing, hospitals, government, banks Typical client needs or pain points: Tenant / customer satisfaction Building service systems reliability Energy Efficiencies Construction project / Asset coordination Outsourced maintenance Managing like assets across properties Unique aspects of this asset class are: Leases Tenants Building services Green considerations Carbon footprints Construction Grounds 9

10 Plant and Production asset class covers multiple industries Plant and Production covers: Automotive, Applicance, mining, electronics, textile, chemical, forestry, and food Typical client needs or pain points: Workforce management Asset reliability Maintenance tactics (PM, PDM, RCM) Data standards Detailed asset configurations Unique aspects of this asset class are: Production plants Production lines Custom-built assets Line equipment Utility services 10 10

11 The Mobile Assets class covers industries that have or rely on mobile assets Mobile Assets Cover: Airlines,Military, airlines, trucking, shipping railroad, and public industries. Typical client needs or pain points: Delivering differentiated cost effective services Outsourcing heavy maintenance Obtaining data from outsourced maintainers Complying with government and industry regulations Accounting for component positions in configurations Unique aspects of this asset class are: Varying fleet types Unit uniqueness Leased assets Rotating components Commercial and government fleets 11 11

12 Infrastructure assets cover industries such as electric, oil, gas, and water Infrastructure Assets Cover: Electric, oil, gas, highways, roads, railways, telecom, water, and wastewater Typical client needs or pain points: Assets covering large areas Remote locations Service outages are critical and costly Outsourced maintenance is often used Maintenance is scheduled on off hours or periods Unique aspects of this class include: Linear assets Big expensive assets Inventories Outage impacts large groups Commercial and government regulations 12 12

13 The Information Technology asset class includes customer service, asset configuration, and networks Information technology assets cover: Computers, routers, networks, software and service desk Typical client needs or pain points: Assets of varying size, values, and mobility Unique IT needs (networks, routers, and servers) Emphasis on electronics (rather than mechanical) Need to track and update software versions Unique aspects of this asset class are: Customer service-oriented (Help Desk) Asset configuration Software version control Service outage impacts critical Networks 13 13

14 and Advanced Organizations are using Cloud and Smarter Infrastructure concepts to move to next level and beyond Organization To Advanced Asset Classes Solution maximo TRIRIGA ERP integration Industry Solutions / Add On s Cloud & Smarter Infrastructure Technology Integration New Technology Adoption Transitioning to Smarter, flexible infrastructures Converging Digital & Physical Assets Leveraging Mobile & Web Endpoints Embracing Advanced Analytics 14

15 What are the answers to these questions to power your growth? If you can answer Yes to most of these questions. Can my infrastructure support my new technologies? Do my solutions cover my Asset Class Needs? You are positioned to join the world and take a next step to grow. Yes Do I have the right programs in place? Do I know my priorities and business case to proceed? Are my processes strong? Can IBM and their Business Partners help me? 15

16 Contact JP Kurkowski EAM Business Development Growth Markets Cloud & Smarter Infrastructure IBM Software Group Jeff Kurkowski/Poughkeepsie/IBM 1407 Barouche Ct Wilmington, NC Internet: Global SIM:

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