Global transformation journey enabled by SAP Ariba solutions. SAP Ariba LIVE 2017

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1 Global transformation journey enabled by SAP Ariba solutions SAP Ariba LIVE 2017

2 Introductions Brad Inman Ernst & Young LLP Senior Manager Supply Chain Advisory Andrew Simpson Ernst & Young LLP Senior Manager Supply Chain Advisory Greg Francis MetLife Assistant Vice President Global Procurement Systems Robert Myroniuk MetLife Global Procurement Platform Lead 1 Global transformation journey enabled by SAP Ariba solutions

3 Agenda MetLife global cloud/digital transformation journey enabled by SAP Ariba solutions, in collaboration with EY 1. Program overview product scope and countries 2. Business benefits of transformation enabled by SAP Ariba 3. Global P2X deployment strategy and localization 4. Wrap-up and questions 2 Global transformation journey enabled by SAP Ariba solutions

4 Program overview Program introduction Software and deployments scope SIPM, sourcing, contracts, P2X for 22 countries, including most recent 15 countries in 12 months Integration with PeopleSoft (primary), though six different ERPs (including JD Edwards, Sun, Bolivar) 3 Global transformation journey enabled by SAP Ariba solutions

5 Current global deployment activity Sourcing, contracts, and P2X deployed for 22 countries (and counting); 15 countries deployed in the last 12 months Phase 1: Phase 2: Phase 3 +: US Poland Japan Mexico Chile UK/Ireland Brazil Argentina Uruguay Colombia UAE/Kuwait/ Bahrain/ Oman/Qatar Jordan Egypt Lebanon Turkey Australia Hong Kong France Spain Portugal Italy Czech Republic Hungary Romania Greece South Korea India Vietnam Nepal Bangladesh China Russia Ukraine Slovakia Bulgaria Cyprus Malaysia 4 Global transformation journey enabled by SAP Ariba solutions

6 Business value and benefits Value and benefits of transformation enabled by SAP Ariba solutions 5 Global transformation journey enabled by SAP Ariba solutions

7 Global deployment benefits Business transformation enabled by SAP Ariba solutions Leading practices Global template Speed Value Program in response to significantly important financial institution (SIFI ) regulations to drive procurement controls, visibility to spend, and end-to-end auditability 66,000 employees/users in 37 countries across 3 continents planned for deployment in 2 years Automated and streamlined the end-to-end P2P processes, while minimizing complexities, e.g., UK and Ireland deployment resulted in electronic P2P process for 80%+ of transactions (AN and Light Enablement process) Innovative deployment model decreased deployment time by 30%+; established a Global Design Template to drive a rapid deployment for standardized flexibility for localizations Compliance to global policies increased to 80%+; all regulatory requirements met 6 Global transformation journey enabled by SAP Ariba solutions

8 Global P2X deployment Global deployment readiness and strategy Deployment localization global template, localization challenges and lessons learned 7 Global transformation journey enabled by SAP Ariba solutions

9 Global deployment strategy How to evaluate deployment criteria and considerations for the right approach Deployment approach criteria Single global template or global template with localization? Multiple ERP (automated financial integrations vs. manual) Separate data elements by country? Unique financial approval requirements (different by country)? Visibility restrictions around transactions and suppliers? VAT calculated on purchase requisitions Invoice receiving (centralized/decentralized) If country deployment, additional work is required: Design and configuration Localized design sessions Financial- and categoryspecific approval workflows Tax and VAT calculations User permissions and group assignments Currency conversions Language conversions User acceptance testing Training materials Supplier enablement Deployment options based decisions made: ERP instances Global template with regional variation Supplier masters DoA HR system feeds (single/multiple) Chart of accounts (single/multiple) Buying operations model Regional project resources Options Big bang source to pay deployment Separate S2C (BB), P2O (Paced), Invoicing (BB) Hybrid model S2C (BB), P2P (Paced) 8 Global transformation journey enabled by SAP Ariba solutions

10 P2X global template How to accelerate and drive standardization, while accommodating localizations 9 Global transformation journey enabled by SAP Ariba solutions

11 Wrap-up and questions Key points to take away Question and answer discussion 10 Global transformation journey enabled by SAP Ariba solutions

12 Key points to take away Lessons learned along the journey Deployment strategy and deployment rollout planning value in understanding regional/country deployment readiness and change management considerations that shaped the program deployment approach and timing; engage early and often, e.g., data privacy Reduced risk of project delays Governance/Design Authority established Design Authority governance board to address key program issues and change requests Critical to the success of the program and on-time delivery to resolve politically sensitive issues Global template deployment accelerator leveraged to focus deployments on critical local decisions and requirements permitted within the global standards Reduced design and data management activities and timelines Global/local resource model local resources drove design decisions and project activities with local/regional teams Accelerated delivery and active management of local tasks Early supplier engagement identify critical suppliers, connect and communicate changes internally and externally, identify pre-enabled suppliers and use supplier self-service to help with data cleansing Increased supplier adoption as they are partners in the process 11 Global transformation journey enabled by SAP Ariba solutions

13 Questions? 12 Global transformation journey enabled by SAP Ariba solutions

14 EY Assurance Tax Transactions Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. Ernst & Young LLP is a client-serving member firm of Ernst & Young Global Limited operating in the US Ernst & Young LLP. All Rights Reserved ED None This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax or other professional advice. Please refer to your advisors for specific advice. ey.com