Technology Platform Infor ION Infor Analytics Infor Ming.le Infor Mongoose Infor CloudSuite Infor Document Management

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1 Ming.le CRM Com HR5256 XA Mongoose HR5553 Local.ly HCM M3 ION Cep HR2800 Her Boo HR9038 X Dra Cep Cep HR Sco XM SyteLine 12 Oph Her HR 5568 Vega 70 Oph R 3 And 36 Oph HR6426 Altair HR5864 DISCOVERY GUIDE HR6094 LN Ind HR6416 Peg SCM HR7703 TrA 85 Peg HR8 54Psc HR7722 TrA Pav HR 8721 Fomalhaut System 21 Ara VISUAL Approva HR7898 Cap

2 Table of Contents

3 Enterprise Release 06 Technology Platform Infor ION Infor Analytics Infor Ming.le Infor Mongoose Infor CloudSuite Infor Document Management Core Application Portfolio Enterprise Resource Planning LN SyteLine M3 VISUAL XA LX System Financial Solutions Lawson SunSystems Expense Management Approva Continuous Monitoring Business Applications HCM Infor PeopleAnswers Talent Science EAM SCM PLM Discrete CRM Rhythm PCM Dynamic Enterprise Performance Management 117 Industry Solutions Distribution Healthcare Hospitality Public Sector

4 The lightweight, easy to install and configure Infor ION produced a quick return on investment. JOHN VAUGHAN Pride Industries

5 INFOR The Future of Enterprise Software

6 Enterprise Release CONNECT. COLLABORATE. GO.

7 What is Infor 10x? Infor 10x is an enterprise release that includes major advancements across the entire suite of applications. 10x represents the evolution of Infor s technology platform, which features purpose-built middleware, as well as social, mobile, analytics, and cloud solutions. This is the most significant release of the suite since fall 2011, when Infor unveiled Infor10, the inaugural release of its tech platform and the first enterprise release of the application portfolio. With 10x, Infor has made major advancements in the emerging ION technology platform and achieved greater adoption of those technologies by underlying transactional applications. Infor 10x represents a watershed moment for the company and entire Infor suite. The new ION technology platform is now pervasive and has transformed Infor s underlying portfolio of legacy transactional applications. Moreover, Infor 10x represents a major step toward achieving our company s vision, which was established approximately two years ago by Charles Phillips and his leadership team. Infor 10x integrates Infor s mature, proven, and industry-driven applications with modern, innovative technologies to make them beautiful, collaborative, mobile, fast, smart, and seamless. Applications known and loved by businesses around the world have been reinvented to be more flexible and usable and available through the most innovatively engineered upgrade approach available in enterprise software today. Enterprise Advancement Imperatives Specialize by industry Enable industry suites and microvertical functionality in core business applications proven at thousands of enterprises around the world. Deliver packaged integration between relevant applications to allow rolebased workflows highly specialized for specific business scenarios. Create industry content packs with robust analytics to support crossapplication and cross-functional business processes. Change the way work is done Advance and aggressively adopt Infor s groundbreaking technology platform to make applications more beautiful, smart, mobile, and seamless. Infuse collaboration into high-value business process flows that cross organizations, stakeholders, and applications. Deliver pervasive, in-context analytics and mobile-enable workflows. Aggressively innovate in the core technology platform, delivering next generation social, analytics, mobile, cloud, and integration that can dramatically reinvent legacy applications and the entire IT footprint of an enterprise. Engineer for speed Unlock deployment flexibility and make upgrades seamless. Leverage Infor Business Cloud to enable deployment and upgrade options. Create deployment and upgrade packs that make the process less risky and faster. Offer Implementation Accelerator packs for industry and solution suites to deliver more robust content more quickly and efficiently. 10x DISCOVERY GUIDE 7

8 Infor Momentum 2014 Fall 2013 Winter 2014 Spring 2014 Fall 2014 Infor on the Road UpgradeX Infor Rhythm Infor Education Relaunch of Infor CloudSuite, including 30 cloud-based solutions and industry suites Dynamic Enterprise Performance Management PeopleAnswers acquisition Additional Cloud suites such as Automotive, Aerospace & Defense, Equipment, and CloudSuite Corporate Inforum New Orleans Infor on the Road Infor 10x On-air Summit Series Enterprise Release, Technology Platforms & Applications Application releases for Infor Ming.le, Analytics, M3, Supply Chain, and Lawson 8

9 Enterprise Release What s New? Expanded and Enhanced Solutions INFOR CLOUDSUITE Cloud hosting solution expanded to include 30 cloud-based solutions covering ERP, industry-specific solutions suites, and high-value extension applications. INFOR RHYTHM A cloud-based B2B engagement platform that delivers integrated, intelligent, and beautiful online experiences. Key Benefits PRODUCT CONFIGURATION MANAGEMENT A complete configure-price-quote application that provides discrete manufacturers and distributors an intuitive process to increase sales, reduce costs, and differentiate their brand in the marketplace. DYNAMIC ENTERPRISE PERFORMANCE MANAGEMENT An integrated suite of performance management applications, on top of a common real-time in memory architecture. DOCUMENT MANAGEMENT Solution for managing the lifecycle management of business documents, including capturing, storing, and connection to business processes. INFOR PEOPLEANSwERS TALENT Science Cloud-based Predictive Talent Analytics software that leverages behavioral science and big data to enable companies to select, retain, and develop employees. Be agile, SUPPORT growth & CHANge Modernize WORk, OPTIMIze PROCESSES Reinvent systems, PROTECT INVESTMENTS Infor 10x is an enterprise release that delivers major advancements across the entire suite. Access a growing range of mobile solutions and easily build custom mobile apps. Get an integrated collaboration platform that lets you capture communications normally lost through and instant messaging. Easily integrate between Infor and non-infor applications so they no longer sit in silos. Achieve a seamless user interface. Scale up or down to meet any requirement for system up-time or availability. 10x DISCOVERY GUIDE 9

10 Solution Map Soho USER EXPERIENCE 10x Infor Ming.le Social business Mobile Apps for micro-verticals Analytics Pervasive, embedded Business Intelligence microvertical suites Manufacturing Healthcare Public Sector Distribution Hospitality Financials HR Shared Services Inbound & Outbound Marketing Budget, Planning & Consolidation Workforce Scheduling Marketing Resource Management Governance, Risk & Compliance Expense Management Time & Attendance Procurement Asset Management & Sustainability Product Lifecycle Management HR & Payroll e-commerce Social S&OP Talent Management Salesforce & Inforce Supply Chain Planning Learning Management Service Management Warehouse & Transportation Mgmt TECHNOLOgy Local.ly Cloud Based Localizations Tax reporting, accounting, bank messages Mongoose Rapid application development ION Integration, workflow, alerts, Business Vault, Business Intelligence CloudSuite Hybrid, SaaS, Sky Vault Infor 10x technology platform Achieves major advancements in Infor s emerging technology platform, particularly in the areas of core ION integration, enterprise collaboration with Infor Ming.le, the Motion mobile development platform, and Infor Analytics, which includes the Business Vault, Reporting, and pervasive business intelligence content. Infor 10x business applications With 10x, Infor continues to realize significant advancements in its portfolio of proven business solutions. 10x Core Features: Major investments have been made in each application to achieve new features that support microvertical business processes in focus industries, performance and scalability enhancements, and packaged content to reduce deployment complexity and total cost of ownership. 10x Common Component Adoption: All major Infor applications feature a reinvented user experience through HTML 5 and the Infor Ming.le collaboration platform, pervasive and in-context analytics embedded throughout workflows, mobile-enabled workflows, packaged integration via ION to high value extension applications, and expanded globalization via Local.ly. 10 ENTERPRISE RELEASE

11 Enterprise Release Analyst Validation IDC Inforum 2013: Social and Beautiful Enterprise Applications with a Sharp Focus on Industry Verticals Doc #241646, June 2013 Infor s plan was to deliver a work experience that people would love using, and IDC believes Infor has done so. SoHo looks great and customers like it, especially when they can make their 20-year-old apps look and work like modern apps. In 2012, Infor Global Solutions was the fifth largest vendor, following SAP, Oracle, Microsoft, and Siemens, but grew its business faster than any of the top 4 and faster than the market overall. Given the speed at which Infor is delivering new and updated products (we re expecting to see much more from Ming.le in the coming months, plus an updated commerce product) to its existing customer base as well as winning net-new customers, IDC expects Infor Global Solutions to continue to expand its market share over the coming years. MINT JUTRAS Infor s Next Generation ERP: Energized and ION ized Over the past two years new management has come in to re-energize the business and raise the bar for innovation. At the center of Infor s next generation solutions are Infor 10x, a collection of purpose-built ERP suites, and ION, a modern, lightweight middleware. Cindy Jutras, December 19, Constellation RESEARCH, INC R Ray Wang, Principal Analyst and CEO At a time where many large vendors have abandoned verticals, organizations seek vendors who are committed to invest research and development dollars in deep vertical functionality. Those vendors who go deeper and more specialized in micro vertical industries, are seeing that differentiation on features and functionality desired by customers will win over accounts. The WALL STREET JOURNAL More Than Lipstick on a Pig Michael Hickins April 9, 2013 Gone the business applications that were designed to look like paper forms from the 1980s. Gone the Web pages that resemble huge tabbed index cards only with more drop-down menus and fields than any sane person would like to fill out in a lifetime of customer service requests. Instead, business software vendor Infor is presenting customers with an interface for all of its applications that looks and more importantly, behaves like a modern consumer social network. In a research note, Peter Goldmacher, an analyst with Cowen and Co., said the company s massive investments in its user interface have served to materially close the gap between enterprise and consumer software usability. He added that Infor is coming to market with the right product at exactly the right time. 10x DISCOVERY GUIDE 11

12 Beauty as a Core Competency Hook & Loop is the internal creative development group of Infor. Part marketing, part product R&D, Hook & Loop is an energetic think tank where creative curiosity becomes business reality. Composed of more than 80 talented creatives including designers, writers, developers and filmmakers, all experts in the art of creative problem solving Hook & Loop works closely with Infor developers and product managers around the world to create innovative product experiences. The words hook and loop each signify key elements of not only our process but what we deliver. A hook is designed to catch people s attention and that s what we attempt to do with every engagement, from product design to marketing initiatives. A loop completes a circuit, bringing customers back time and again. 12 ENTERPRISE RELEASE

13 HOOK & LOOP mandate: Create experiences people love. Charles Phillips CEO, Infor Driving user experience past the foundational needs of technology allows Infor to focus on creating pleasurable and meaningful experiences for our customers. Hook & Loop helps Infor communicate the brand vision to the company, to the industry, and to the world. It is fueled by the same startup energy that has fueled the company s recent growth and drives us to solve problems and deliver results. As Infor moves forward, the need to achieve pleasurable and meaningful experiences becomes more and more important. The future lies not in the fundamentals of technology or the basics of what is expected from enterprise software but rather in what is unexpected. The way to get there starts with moving from focusing on a look and feel to concentrating on a holistic experience. Hook & Loop prides itself on not only finding the right answers, but also asking the right questions. 10x DISCOVERY GUIDE 13

14 Enterprise Release Features and Benefits Description 10x Highlights Core ion Integration, business process optimization, and alerting framework. Grid, Oracle Connector, OneView, Open Graphical Mapping Tool, Workflow exit point. social Business collaboration and user experience platform. Infor Ming.le, Task and Alerts, Social Objects, Social Graph, Paparazzi. analytics Business intelligence, operational reporting, business vault, pervasive, and embedded analytics. Dashboards design reports, SoHo Experience design, Infor Ming.le for Social Business, Dashboard plug-in framework, OLAP incremental load from BV, SAP Business Warehouse variables, additional packaged analytics. mongoose Application development framework and platform as a service (PaaS). SoHo Experience, XAML uplift, integration to Infor Ming.le API, Themes, Outrigger to Oracle, Workbenches, Form inheritance. 14 ENTERPRISE RELEASE

15 Benefits Preview Easily integrate systems, make data available and consumable, reinvent enterprise processes. ION Grid Enablement, role-based ION desk, business connectors, connector to EDI Hubs, ION OneView, graphical mapping tool. Connect teams pervasively and effortlessly; capture organize, and audit communications; revolutionize productivity and business. Enterprise collaboration platform, Paparazzi, context sharing, workflow progress indicator, Infor Ming.le communities, streams. Enables in-context business intelligence to be infused in all workflows and combined with collaboration and other user experience tools to make business processes richer, more informed, and faster. Web-based content design; multi-tenancy; and cloud; additional packaged analytics; support for predictive analytics; data discovery. Modernized user experience allows easy integration with and extension to ANY Infor product. Easily build apps that can feed and consume Infor Ming.le-specific data, which helps extend products that do not have access to Infor Ming.le features. Build forms that access Oracle databases directly for easier extension of ERP systems. Outrigger to DB2; Outrigger to PROGRESS; Business Vault; expanded layout features; COGNOS support; code security for cloud. 10x DISCOVERY GUIDE 15

16 Enterprise Release Highlights ERP Hubs Description 10x Highlights LN The most powerful and comprehensive system available for managing the demands of complex global manufacturing and project or serviceoriented businesses with global supply chains. Infor Ming.le, Infor ION, HTML 5 user experience, Business Intelligence and related industry specific analytical content, Automotive and Aerospace & Defense (A&D) industry enhancements including compliance for US defense contractors. CloudSuite LN, CloudSuite Automotive, and Aerospace & Defense SYTELINE A robust ERP solution that delivers manufacturing best practices and highly efficient process flows to help manufacturers improve productivity. Social, Mobile, and SoHo Experience, single instance multi-site, automotive suppliers, Reseller Portal, Business Intelligence, Time Track M3 A multi-lingual, multi-company, multi-site solution for companies that make, move, or maintain products enhancements, 100 for international operations, new software delivery model, Infor Ming.le enablement, HTML 5 client multi-browser, further ION integrations, web-based mash-ups, localizations, equipment dealer platform, Fresh Food Planner, customer channels, promotional pricing VISUAL A powerful ERP solution for the complex manufacturer utilizing Lean and Theory of Constraint methodologies with graphical representations of production orders and schedules to help dramatically improve business performance. Infor QMS 8.0, SoHo Experience, ION BI, Infor Ming.le adoption in Quality, enhanced RMAs, expanded Lean scheduling 16 ENTERPRISE RELEASE

17 Benefits Preview Next generation user experiences simplify information access and help extend applications to managers and information workers. Real-time business process monitoring enables management by exception. Task and workflow management engages employees and improves process cycle time and compliance. Business process centric social collaboration enables employees to resolve process exceptions and share best practices across distributed sites. Role-based analytics connect people to business outcomes and enable management by objectives. Deeper support for industry best practices including Precious Metal Surcharges, Configuration Management, and Mobile Field Service Management. Continued improvement in Global Financials and GRC including Segment Accounting and localization enhancements. Improvements to role-based permission management and data-level security, segregation of duties. Increased solution breadth in administrative ERP including Human Capital Management and Expense Management. Additional industry specific CloudSuites based on Infor LN. Solution is now better equipped to support growing businesses. Add expanded support for automotive industry manufacturers. Molding and Fabrication, Aerospace and Defense suppliers, Distribution for Manufacturing, Infor Quality, Infor Approva Separation of Duties, Analytics-Business Vault, micro-vertical packs, manufacturing execution system and machine integration, Integration to external apps Entirely new user experience in HTML 5 and extensive adoption of Infor platform technologies that provide collaboration, mobile, and integration with extension apps. More robust industry-specific functionality for Equipment Dealers as well as Food and Beverage businesses. Equipment Dealer Platform v2, Adage step 1, second-generation Fashion PLM, Counter Sales for distribution, the Baltic countries, further ION integrations, further specific micro-vertical functionality, Korea, Taiwan, Vietnam, and Russia Dramatically modernizes the user experience and browser interface to allow for greater adoption of 10x technologies. Easier to use, more robust reporting solution for all VISUAL Quality reports. Allows customers to use ION for a world-class BI solution. Infor Mongoose, Infor Ming.le embedded, increased extensibility, full API available, Infor Barcode, Infor Warehouse Mobility, mobile interfaces 10x DISCOVERY GUIDE 17

18 Enterprise Release Highlights System i Description 10x Highlights XA The deepest, most comprehensive and secure ERP product on the market today for discrete manufacturers. Social, Mobile, and SoHo Experience, Motion Activity Deck, Infor BI/Reporting Phase 1, global transactions, Environment Management, Supply Chain Execution, Auto Exchange, Inforce, channel selling, Product Configuration Management, Dynamic Enterprise Performance Management, F9 LX A comprehensive process manufacturing system that covers various manufacturing methods, and offers scalability, reliability, and low total cost of ownership. Social, Mobile, and SoHo Experience, Motion Activity Deck, Infor Business Analytics, Infor Reporting, Inforce, EGLi, EAM, Infor Ming.le, Road Warrior, Feature Pack release SySTEM 21 The most complete ERP system on the IBM System i platform for optimizing complex mixedmode manufacturing and distribution. Social, Mobile, and SoHo Experience, System21 3.0, System i, Infor Ming.le, Infor Operational Reporting, Business Analytics/BAMF, Infor e-commerce, SEPA, Sales & Operations Planning 18 ENTERPRISE RELEASE

19 Benefits Preview Reinvented, completely modernized user experience and integration to high value extension applications for discrete manufacturers. 10x 2 compliance, Enterprise Financial upgrade, embedded global transactions, IDF Stack completion, Product Configuration Management Modernizes the user experience and changes the way people work. Makes integrations more flexible and completes the application suite. Provides single instance for improved total cost of ownership and single version of the truth across the enterprise. 10x 2 compliance, Supplier Exchange, Product Configuration Management, Advance Planning and Scheduling Modernizes the user experience and changes the way people work. Makes integrations more flexible and completes the application suite. Provides single instance for improved total cost of ownership and drives greater value out of ERP. Local.ly, specific Unicode enablement, WiFi integration with ION Workflow, Infor Warehouse Mobility, Product Configuration Management 10x DISCOVERY GUIDE 19

20 Enterprise Release Highlights Financial Solutions Description 10x Highlights LAWSON A comprehensive suite of integrated financial and supply chain applications that provides highly scalable solutions with multiple deployment choices. Includes turn-key analytics and reporting, along with packaged contextual solutions for the global service sector. New Office of Finance applications that will extend the world of finance to include cash and treasury management, AP invoice automation, close management, and reconciliation management. Additional localizations include: Germany, Sweden Brazil, UK, Denmark, Qatar, and Spain, plus more in the Nordics, Baltics, EMEA and Latin America. Additional options for open stack deployments. SunSySTEMS Empowering today s organization, Infor SunSystems delivers integrated financial management, purchasing, inventory, and sales management solutions to over 9,000 customers in 190+ countries. Ideal for growing organizations or multi-site subsidiaries of global enterprises. Capture critical analysis, support strategic decisions, and meet local and regulatory requirements. Transcend borders with real-time reports, BI and Analytics anytime, anywhere, on any device. Enhanced user experiences with Soho, Social, Mobile, Analytics, and New Cloud offerings; New Hindi and Arabic translations (including Rightto-Left, Hijri calendar); New Expanded Analysis; New Enterprise Data Management; Propagate Master Data from Head Office to subsidiary Business Units; Unicode enablement of Business Unit database; Mixed character sets; Additional ION BOD s for publishing and consumption of data across the enterprise. Enterprise performance MANAGEMENT Solutions that help companies improve every aspect of the planning, budgeting, and forecasting process, and carry out the reporting and analysis needed to effectively monitor and control performance. SoHo Experience, Arabic translation, Russian translation, Workforce Budgeting improvements, Disclosure Management Office integration, initial Infor Ming.le use cases, M3 integration, E-series, and M-Series integration Approva continuous MONITORING A comprehensive, powerful suite of tools to help organizations reduce risk, automate compliance obligations, and eliminate waste. Infor Approva Continuous Monitoring , P2P, O2C Insight for ION, Access Manager for Lawson, Mobile Continuous Monitoring, Inventory Insight, Infor Approva Continuous Monitoring , GL Insight for ION, Payroll Insight for Lawson, General Ledger Insight for ION, vertical market enhancements Expense Management Integrated applications that provide comprehensive control over employee-initiated corporate spending. SoHo Experience, Infor Ming.le adoption, Infor Reporting SaaS ION ERP connector updates, Templates Health, Finance, Public Sector, Budget controls, HTML System Admin (Part 2), Admin wizards (Part 1) ipad/android native, Mobile app improvements, proxy enhancements, guest address consolidation 20 ENTERPRISE RELEASE

21 Benefits Preview Expanded product footprint, solving key business issues for the finance executive. Faster time to deployment with the extension of the social enterprise. Expanded global capabilities and defined vertical content focused on the services sector worldwide. Enhanced General Ledger features on a Javaenabled finance and supply chain system. Rich, business process driven HTML 5 user interface. Pre-delivered roles that drive work to each user, giving each user/role a workbench that brings their work, data and metrics together making for more efficient activity. This is deployed with service industry content and configurations making the implementation faster and end-user adoption higher. This is all on a multi-tenant SaaS platform that gives customers their choice on deployment. Equipping today s enterprise with a strong and flexible finance model that supports growth strategies with a modernized user experience and optimized technical platform; Flexible integrations extend application suite; Faster user acceptance and lower training costs; Take action from queries that drill directly to data sources; Real-time financial data and reports delivered anytime, anywhere, on any device. Enhanced Visualization and Mobile Dashboards, Supplier and Customer Portals, Financial Calendar, Currency Rate Types, Home Page Navigation & Visualization tools, Anael HCM Integration, Vertical Templates that support industry-specific markets More globalized offering and more robust business functionality. Enhanced user experience and business process flows through integration to Infor Ming.le. SoHo Experience, planning in the cloud with predictive capabilities, phase 1 Disclosure Management full disclosure support, approval process using ION Process, non-financial data in selected integrations Greater flexibility with navigation and data discovery. Mobile continuous monitoring. Prepackaged configurations for key industries to promote extension opportunities, ease of adoption, and accelerated implementations. Infor Approva Continuous Monitoring 10x, reporting enhancements, analytics enhancements, additional data monitoring modules, new governance, risk, and compliance capabilities Adoption of 10x technology stack enables deployment of applications faster, better, and cheaper than ever before. Local.ly enables rapid global expansion and rate updates. HTML 5 user interface, architecture overhaul ION for Timesheets, SalesForce, contextual dashboards automated report creation, Approva integration, SalesForce integration, HTML System Admin (final), Admin Wizards (final), templates retail, professional services, manufacturing 10x DISCOVERY GUIDE 21

22 Enterprise Release Highlights Business Applications Description 10x Highlights EAM The most configurable enterprise-grade asset management solution for improving capital asset management in ways that increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives. PAS-55, Mass Transit Edition I, Lock-out and Tag-out, EAM web part, Infor BI, Dashboard, Infor Motion II, HTML 5 x-browser, ZDU HCM The industry s first and only unified human capital management platform that ties together any software, content, device, or process to transform the way people work. Multi-tenant SaaS, next-generation HCM, Knowledgebase, Case Management, Onboarding and Offboarding, Learning Management and Infor PeopleAnswers Talent Science CRM A customer interaction hub that combines integrated marketing resource management, marketing, sales, service, and lead management to enhance customer engagement, loyalty, and profitability. Infor SoHo Experience, redesigned reports and charts, big data, expansion for Infor Ming.le, cloud deployment, additional customer-requested features PLM Discrete A CAD-neutral product life cycle management solution integrated with Infor ERP that streamlines product development and management processes for discrete manufacturers. Continue web migration, copy and compare product structures, ERP integration: COM, LN Projects PLM Optiva A best-of-breed product life cycle management solution for process manufacturers that accelerates product development, minimizes production costs, and ensures regulatory compliance. Migration to web client, APM enhancements, Infor Ming.le adoption, in-context BI, Content Assistant Search, SoHo User experience Supply chain execution A single application that combines transportation management, warehouse management, labor management, and 3PL billing to reduce the complexity of warehousing and logistics management and clarify daily decision making. HTML 5 User interface, UI 3.0, Infor Ming.le adoption, SoHo Experience, In-context BI and BI Dashboards, Enhanced Voice, new features for retail customers, Small Parcel Shipping through Kewill partnership Sales & OPERATION planning A best-in-class Social Sales and Operations Planning solution, tying together the operational plan with the strategic business plan to provide a holistic view of demand, supply, and financial information, allowing companies to immediately see the impact of their decisions and truly plan for profit. Infor SoHo experience, in-context business intelligence, Infor Ming.le integration, Standard S&OP templates, dashboards and KPI, Reporting 22 ENTERPRISE RELEASE

23 Benefits Preview Expanded mobile and analytic offerings combined with micro-vertical content configuration packs make EAM more flexible and capable. GASB 34, Mass Transit Edition II, Infor Spatial 508, Analytics, Mobile Android tablet, Infor Strategy, embedded search Achieves vision for integrated HCM suite with new user experience that s consistent with the broader Infor 10x suite. More next-generation HCM functionality, expanded Knowledge Base, Case Management, on-boarding and off-boarding. Support for retail Major advancements in usability with redesigned user experience, as well as Infor Ming.le and Motion. Improved scalability and deployment flexibility with cloud. Further integrations, Redesigned campaign UI, Additional customerrequested features Social collaboration aids in managing new product introductions; new user experience enables integrated business process flows. New Product Development, Risk Management, Requirements Management. Enhanced performance and ease of use Seamless integration to Infor M3 provides enhanced food safety across the manufacturing and distribution processes. New user experience enables integrated business process flows. Increased collaboration tools, Lab Notebook, PLM BI Reinvented consumer-grade user experience that features collaboration via Infor Ming.le. Analytic content makes workflows smarter, richer, and faster. Expanded integrations to hub provide high-value extension opportunities. Technology updates, Infor Ming.le adoption, new out-of-the-box BI dashboards, new features for 3PL, retail; distribution; and manufacturing Standard Sales & Operations Planning templates, Infor Ming.le integration, dashboards and workflows combined with a new user experience bring true, auditable Social S&OP process support allowing fast decision making and profitable planning across the enterprise. Infor Ming.le integration, S&OP best practices template, Geographic Information System, outof-the-box supply chain planning exceptions, offline planbooks, technology updates 10x DISCOVERY GUIDE 23

24 [Infor ION] gives us that tool in the toolbox to say, Yeah, we can do it! and [we have] the technology to do it. KENDAL PHIPPS Pride Industries

25 Technology Platform Infor ION Infor Analytics Infor Ming.le Infor Mongoose Infor CloudSuite Infor Document Management INFOR Technology Platform

26 Infor ION PURPOSE-BUILT MIDDLEWARE 26

27 Overview Infor s ION technology lets you easily integrate both Infor and non-infor systems, so your applications can talk to each other without complex integrations or customizations. ION also uses a loosely-coupled architecture so that you can upgrade one system or even have it go down without impacting the others. Think of it like the Internet. If one application goes down, the Internet doesn t go down with it. It s the same with Infor ION. With the release of Infor 10x, ION now also delivers new levels of scalability, so you can meet any requirement for system up-time and availability. INTEGRATE SYSTEMS SEAMLESSLY MAKE DATA AVAILABLE and CONSUMABLE REINVENT ENTERPRISE PROCESSES 10x DISCOVERY GUIDE 27

28 Technology Platform Infor ION Key Information Strategic Objectives The Infor ION platform loosely couples systems together so they speak the same language but are not dependent upon each other. Much like the Internet, one application can be upgraded, replaced, or even fail without taking down the entire network. Embraces open, non-proprietary standards like OAGIS (industrystandard XML format) to ensure that both Infor and non-infor applications can talk to each other in the same common standards. Role-based access and intuitive modelling tools ensure business users can build event monitors and workflows, as well as modify business processes, as needed. Provides key capabilities in the areas of exception management through rules-based monitoring and unified logging and error reporting, and delivers alerts to any business user on their desktop or their mobile device. ARCHITECT industry suites with a simple and powerful BUSINESS process platform Capitalizing on Infor s proven suite of applications specially designed to support industry-specific needs, build integrated solution suites that enable role-based business process flows that create new ways of working. EMPOwER collaboration ACROSS the enterprise Connect the enterprise and power a seamless extension of the core technology footprint to provide tighter connections with suppliers and customers, and introduce new operational efficiencies by making data more integrated, consumable, proactive, and insightful. MOBILE-ENABLE all major BUSINESS processes Support workers wherever they are by mobile-enabling key tasks and alerts and empowering mobile applications to exchange key information with business systems in a secure way. UNLOCk deployment FLEXIBILITy Deliver multiple deployment options on-premises and in the cloud through real-time and push architectures to accommodate the varied business and technology strategies of customers. Roadmap June 2012 June 2013 Feb 2014 Summer x 10x 10x Activity Deck SAP Connector Grid Oracle Connector ION 10x 11.1 release ION 10x 11.2 will be a cloud only release Web Services OneView Cloud Connector Open Graphical Mapping Tool Workflow Exit Point 28 TECHNOLOGY PLATFORM

29 10x Highlights ION Grid Enablement Provides scaling, high availability, load balancing, and disaster recovery. Role-based ION Desk Provides consumer-grade user experience for system administrators and other end-users of the business process platform. Business connectors Enables connection with Oracle enterprise business solutions via packaged integration to Infor extension business applications, such as EAM. Connector to EDI Hubs Enables fast, efficient integration between Infor business applications and legacy EDI infrastructures for exchanging data and orders with suppliers. ION OneView Provides the ability to view the full life cycle of business documents to create more robust business process orchestration. Graphical Mapping Tool Supports robust geo-spatial functionality integrated to business process flows for example, customer and supplier addresses. Industries and Geographies 10x Core Features Languages Arabic Chinese Dutch French German Italian Japanese Portuguese Spanish ION enablement for Grid architecture Grid integrated installer Integrated ION Desk with Grid management console Externalized message queue processing using database Compliance reporting Full tracking of user actions reportable via PDF New ION Desk menu and navigation Workflow exit points Web service based exit points Americas EMEA APAC Oracle EBS Connector Notes propagation across workflow Industrial Manufacturing High Tech Automotive Aerospace and Defense Equipment Food and Beverage Chemicals and Life Sciences Fashion Distribution Hospitality Healthcare Public Sector Financial Industries Content mappings for EAM/Oracle integration Connectivity to EDI hubs Integrated mapping tool (MEC) Asynchronous active connections information ION OneView Graphical view of document tracking timeline Role-based ION Desk Role configuration and access console Notes visible in tasks/ alert s Translations in Pulse BODs Combined modeling with system flows and user interactive workflows Support subworkflows Out of office and delegation of responsibilities 10x DISCOVERY GUIDE 29

30 Infor Analytics FROM RAW DATA TO COMPETITIVE ADVANTAGE

31 Overview Infor s Analytics solutions make it easy to find the information you need to understand your business, and allows information to find you. You can have personalized information delivered to you at your desktop or through a mobile device to alert you of potential problems and help in daily decision making. For example, you receive a large new order and you immediately get the information that the ordered quantity is not in stock so you need to take action. Your employees will make better decisions and have automatic access to business intelligence as a routine part of their jobs. INCREASE VISIBILITY INTO BUSINESS MAKE BI PERVASIVE, RELEVANT MAKE DATA CONSUMABLE, ACTIONABLE 10x DISCOVERY GUIDE 31

32 Technology Platform Infor Analytics Key Information Roadmap With Infor Analytics, customers can access, filter, analyze, and publish information throughout the organization anytime, anywhere. The Infor BI platform provides all the capabilities that business users are looking for. Users can create personalized dashboards and reports, taking advantage of a variety of chart options. Provides full mobile support and the ability for business users to change the way data is represented so it makes the most sense to them, without help from IT. Provides access to role-based dashboards, reports and industryspecific KPIs to boost productivity. Strategic Objectives DELIVER a MODERN USER EXPERIENCE Deliver a cutting edge platform for report design, data visualization, usability, and scalability powered by the latest in user experience capabilities, mobility, and collaboration. 10+ Spring 2014 Relational adhoc reports and self service capabilities New Dashboards functionalities on mobile devices and in browsers In-Memory server for huge data models SQL interface for OLAP cubes Distribution of OLAP model on multiple servers Chart improvements Report design improvements Four new languages Advanced Application Engine New Business Analytics domains 10x Highlights 10x Fall 2014 New Application Modeling Android support FISMA and 508 support Additional Packaged Analytics BI in the cloud Big data support Chart improvements PowER INDUSTRy SUITES Build high value industry analytic content and related workflows for focus industries and micro-verticals, infusing workflows with pervasive, seamless, incontext business intelligence based on Infor Business Vault. ENABLE flexible deployment Provide cloud offerings and onpremises deployment options that work seamlessly and efficiently. Business Analytics Manufacturing Foundation Includes a robust starting point industry data model and KPIs combined with standard reporting and role-based analytic dashboards. The current offering is fully integrated with LN, SyteLine, VISUAL, LX, XA, System21, SunSystems, and Lawson others will be integrated throughout Drill-back support Greater flexibility around navigation and data discovery. Translations Support for all major applications, geographies, and countries. Mobile and browser INTERFACES Analytics workflows and extensive content available in both browserbased and native ipad mobile, dragand-drop interfaces. 32 TECHNOLOGY PLATFORM

33 Industries and Geographies Languages Americas EMEA APAC Analytics supports the languages of its integrating applications, which typically include translation into Infor s nine standard languages German, French, Spanish, English, Russian, Italian, Dutch, Portuguese, Arabic, Japanese, and Chinese. Industrial Manufacturing High Tech Automotive Aerospace and Defense Equipment Food and Beverage Chemicals and Life Sciences Fashion Distribution Hospitality Healthcare Public Sector Financial Industries 10x Core Features infor BI Platform One integrated platform handling operational and financial data for management reporting, adhoc and predictive analytics, dashboards, planning, and bugdeting Self Service BI for web, desktop, and mobile for business users Powerful In-Memory Analytics SoHo User Experience Ming.le and Office integrations Designed for individual application building for BICCs (Business Intelligence Competency Centers) Connectors for Infor ION and applictions, SAP BW, and Microsoft Analysis Services Analytics Content Procurement Warehouse Services Healthcare Food & Beverage Fashion Equipment Distribution Hospitality Public Sector Production enhancements Business Vault direct connect Leverage Business Vault Hierarchy Builder 10x DISCOVERY GUIDE 33

34 Infor Ming.le COLLABORATE AROUND PROCESS 34

35 Overview Infor s social technology gives you an embedded platform for collaboration and communication that all employees can use, even in areas where people usually work outside of your organizational systems. You can capture vital corporate knowledge and transform the way you work with Infor 10x. Incorporating the most innovative social media concepts into a business environment, Infor social technology marries communications and business processes to help you work smarter and faster. From collaborating alongside core systems like ERP and financials to following people and objects, you ll solve problems and get work done in ways you never thought possible. CONNECT teams PERVASIVELY, EFFORTLESSLY CAPTURE, ORGANIze, audit COMMUNICATIONS REVOLUTIONIze PRODUCTIVITY AND business PROCESSES 10x DISCOVERY GUIDE 35

36 Technology Platform Infor Ming.le Key Information Roadmap Infor s social business platform focuses on structuring business processes and improving organizational collaboration by bringing people, assets, and information together. June 2012 June 2013 Feb 2014 Provides business collaboration capabilities that improve productivity and create a searchable knowledge base of best practices. Captures conversations, documents, alerts, tasks, and events related to the business process so users can take control of their organizational processes. Provides an understanding of the organizational ecosystem through the ability to follow people, assets, and applications, and to analyze information in context. 10+ SocialSpace Updated User Experience APIs 10x Infor Ming.le Tasks Alerts Post Paparazzi Workflow Progress Indicator 10x Structured Conversations External Users SharePoint 2013 Manual Workflows Allows you the ability to add external users who are outside of the four walls to conversations. Strategic Objectives REINVENT business PROCESSES with pervasive, PERSISTENT COLLABORATION Introduce a new platform that changes the way businesses operate internally and with key external stakeholders by capturing conversations, documents, alerts, tasks, and events related to the business process. EXPAND the value OF transactional systems Unlock the power of data in core systems by wrapping them with a collaboration and user experience platform that allows role-based business process to flow seamlessly across applications and organizations. ENABLE a partner DEVELOPMENT ECOSystem Expand and tighten integrations with Infor enterprise applications to provide partners and customers with the opportunity to add products to the Infor Ming.le community. PROVIDE deployment FLEXIBILITy Offer customers the option of deploying on-premises or in the cloud to accommodate a variety of business and technology objectives, such as globalization, risk mitigation, and growth initiatives. 36 TECHNOLOGY PLATFORM

37 10x Highlights Industries and Geographies Launch of new COLLABORATION platform Evolves first generation of Infor user experience. Launches Infor Ming.le a single platform with robust collaboration capabilities around business process management. PAPARAZZI Provides the ability to follow people, tasks, and social objects in the system to see when someone provides a new communication on a topic, an order changes in quantity, a delivery changes in date, etc. Industries Americas EMEA APAC Industrial Manufacturing High Tech Automotive Aerospace and Defense Equipment Food and Beverage Chemicals and Life Sciences Fashion CONTEXT SHARING Enables users to grab contextual applications, like business intelligence, from their application Workflows and share with other stakeholders via their own posts or news feeds. WORKFLOW PROGRESS INDICATOR Allows users to track past steps of a Workflow to understand how a decision was made. All major user experience components alerts, tasks, and feeds are combined into a seamless interface that powers a centralized workstation. Infor ming.le communities Securely invite suppliers or customers to conversations in Ming.le. STREAMS Streams are organized and recurring conversations around a business topic are tracked. Distribution Hospitality Healthcare Public Sector Financial Industries Languages Chinese (Simplified) Chinese (Traditional) Dutch English French German Italian Japanese Portuguese (Brazil) Russian Spanish Swedish 10x DISCOVERY GUIDE 37

38 10x Core Features Social CAPABILITIES Contextual Applications Single sign-on Groups Alerts New Users Integration with enterprise systems Redesigned homepage Infor Ming.le Feed Search Share external content Profiles Connections Direct message #hashtagging like tagging Task approval from the feed Alert approval from the feed Workflow progress indicator Content Viewer Context Viewer Countdown Currency Converter In-context BI Language Translator Maps Measure Converter Paparazzi Posts Recommended Groups Recommended Users Shortcuts Tasks World Clocks Video Player Technology.NET Sharepoint 2010/2013 SQL support APIs 38 TECHNOLOGY PLATFORM

39 10x DISCOVERY GUIDE 39

40 Infor Mongoose ACCELERATE development 40

41 Overview With Infor Mongoose, you ll have the tools to make systems work the way you want. Building applications and creating enhancements is possible in a fraction of the time required with traditional development approaches. No knowledge of complex source codes or programming languages required. The Infor Mongoose rapid development platform can be used to enhance existing systems or to build standalone applications that are integrated with your current family of solutions. End users can easily modify Infor Mongoose applications after they ve been deployed. Most importantly, all enhancements and new applications built using Infor Mongoose are automatically upgradable. MAKE SYSTEMS WORK THE WAY YOU WANT CREATE APPS IN A FLASH NO COMPLEX CODE REQUIRED 10x DISCOVERY GUIDE 41

42 Technology Platform Infor Mongoose Key Information Roadmap Infor s rapid development framework provides simple and flexible tools that can be used to build everything from complex ERP systems to simple web parts, delivering a low-cost, unified platform for all application development. Applications built on Mongoose can be easily integrated to Infor and non-infor applications via ION, Infor s lightweight middleware platform, and leverage ION functionality like alerts, business process, and exception management. A wizard driven interface allows users to create business application features without extensive programming knowledge. Develop and deploy Mongoose-built applications either on-premises or in the cloud, which allows these apps to be extended to users outside the organization. 10x Cloud Code Security/Throttling Light weight web renderer for Infor Collect Calendar Component Advanced Theming Certify IE 10 and 11 FEDRAMP April 2014 Improved user control 10x Oracle Support Outrigger to DB2 Outrigger to PROGRESS ION Vault Infor Reporting support Tiles: Infocon Sept 2014 Strategic Objectives ENABLE customers AND partners to EASILy extend EXISTING INFOR PRODUCTS Deliver a wizard-driven design that is Infor aware via ION and JSON. OFFER cloud-based DEVELOPMENT and DEPLOyment Make developing and deploying to the cloud as easy as doing a backup while offering great flexibility around a mixed deployment approach of cloud or on-premises and the ability to switch with no effort. ACHIEVE automatic web deployment AND multi-device ENABLEMENT Provide the ability for forms to dynamically adjust layout for different devices and as a web page. DELIVER rapid APPLICATION DEVELOPMENT Enable customers and partners to build applications in days versus weeks, using forms and data maintenance wizards with basic functions preplumbed. 42 TECHNOLOGY PLATFORM

43 10x Highlights ADVANCED THEMING Our next release will expand the theming engine we delivered in Mongoose By expanding this feature users will be able to standardize their applications quicker than ever before. FULL Oracle Support Now you have options when building your Mongoose application. Your database can be either MS SQL or Oracle based. Infocon Tiles will expand their features by becoming Infocon s. Now you can add/ update/delete information in a tile as well as take advantage of features like drag and drop directly into it. Industries and Geographies Languages Americas EMEA APAC Mongoose is an application development framework that creates ION-enabled applications, so it supports the production of BODs and context. The platform infrastructure supports internationalization. Industrial Manufacturing High Tech Automotive Aerospace and Defense Equipment Food and Beverage Chemicals and Life Sciences Fashion Distribution Hospitality Healthcare Public Sector Financial Industries 10x Core Features SoHo Experience Dynamic grouping, sorting for grids Click-once client in a browser Designer in a browser Infocons Make and receive Infor Ming.le calls via APIs Build forms that access Oracle databases Default themes quickly set an applications look and feel 10x DISCOVERY GUIDE 43

44 Infor CloudSuite proven solutions FOR your INDUSTRy 44

45 Overview Infor CloudSuite lets you choose the best option for deploying your data by providing options that help make your information both portable and secure. Infor CloudSuite offers a comprehensive portfolio of solutions to support manufacturing, healthcare, public sector, and more. Agile, highly flexible, and proven, Infor CloudSuite is currently serving more than 4 million subscribers and 1,300 customers worldwide. The solution can help you reduce the total cost of owning business systems, avoid redirecting limited IT resources, scale up or down to meet changing needs, and more easily keep your technology up-to-date. REDUCE total COST of OWNERSHIP DRAMATICALLY SIMPLIFY TECHNOLOGY INFRASTRUCTURE KEEP technology OPTIMIzed and UP-TO-DATE 10x DISCOVERY GUIDE 45

46 Technology Platform Infor CloudSuite Key Information Roadmap Say good-bye to the excessive costs and risks of traditional software deployments and dramatically simplify your IT requirements with Infor CloudSuite. From hardware and OS licenses to IT operations and ongoing system upgrades, Infor can manage all of your key infrastructure components for you. Manage seasonal demand fluctuations of storage and computing needs by expanding and contracting capacity as needed, paying only for what you use. Get a high degree of scalability to effectively manage growth and change. Keep your systems up-to-date and more easily take advantage of innovative new technologies. UpgradeX (LN, M3, Lawson, EAM, SyteLine) PeopleAnswers Rhythm - Phase 1 Fall 2013 CloudSuite Corporate Phase 1 Enwisen HR Service Delivery Enterprise Asset Management (EAM) Certpoint Learning Management (LMS) Expense Management (XM) Orbis Marketing Resource Management (MRM) CloudSuite Automotive Analytics (d/epm and Industry Content Packs) Technology (ION, Infor Ming.le, Mongoose multi-tenant) CloudSuite Corporate Phase 2 Rhythm Phase 2 Cloud Suite Aerospace & Defense CloudSuite Equipment CloudSuite Healthcare CloudSuite Public Sector CloudSuite HCM Spring/ Summer x Highlights Application security Best practices built into development Regular code reviews Vulnerability and penetration testing Network security Security through separation Layered defense architecture Third-party interception protection Policies & procedures ISO/IEC Compliance Regulatory compliance on as-needed basis (e.g., HIPAA, SOX, PCI, GLBA, regional privacy laws, etc.) PhySICAL security Biometric-protected data centers Guard-controlled access; locked cage spaces Closed-circuit television monitoring Systems for physical intrusion monitoring, detection, and alerting Operations security Restricted access, limited user account permissions Hardening and managed patching SSL/TLS and transaction-based business logic Encryption using mechanisms like TLS/SSL, PGP, and secure FTP Monitoring Dynamic password management Server authentication through digital certificates Formal configuration and change management processes Customer-owned data, privacy protection Incident monitoring, logging, and auditing 46 TECHNOLOGY PLATFORM

47 Strategic Objectives DEPLOyment ARCHITECTURE PERFORMANCE SERVICE LEVELS Deliver a comprehensive portfolio of business applications with deployment, pricing, and service models to meet every company s needs, while simplifying both deployment and ongoing maintenance through implementation accelerators, streamlined installation, and patch procedures. Maintain and optimize technical and infrastructure footprints to reduce total cost of ownership. Deliver a superior user experience through an intuitive, HTML5, mobile-first user interface that focuses on user roles and needs. Create high-performance, cloud-centric applications that can operate at extreme scale, using best-in-class technologies to provide redundancy, fault tolerance, and high availability. Guarantee 99.5% server availability, 24/7/365, for all applications through the use of industry-best standards for disaster recovery and backups, ensuring that critical business applications are always available when needed. Historic availability of 99.9%. Infor CloudSuite Solution Opportunities solution suites CloudSuite Automotive CloudSuite Equipment CloudSuite Aerospace & Defense CloudSuite Hospitality CloudSuite Healthcare CloudSuite Corporate CloudSuite Rhythm e-commerce and Engagement Platform Infor analytics Industrial Manufacturing & High Tech Analytic Pack Automotive Analytic Pack Aerospace & Defense Analytic Pack Food & Beverage Analytic Pack Fashion Analytic Pack Equipment Dealers & Rental Analytic Pack Healthcare Analytic Pack Public Sector Analytic Pack Financial Services Analytic Pack Hospitality Analytic Pack core enterprise MANAGEMENT CloudSuite LN CloudSuite SyteLine CloudSuite M3 CloudSuite EAM CloudSuite Lawson CloudSuite SunSystems INNOVATIVE technologies Infor ION Infor Ming.le Infor Analytics Infor Mongoose Infor SkyVault INDUSTRy applications Hospitality Management (EzRMS) Hospitality Management (HMS) Healthcare Information Exchange Property Management (AMSI) high value extension APPLICATIONS CloudSuite Enterprise Asset Management (EAM) CloudSuite Expense Management (XM) CloudSuite Supplier Exchange CloudSuite Automotive Exchange CloudSuite Product Configuration Management CloudSuite Marketing Resource Management (Orbis) CloudSuite Workforce Management (Workbrain) CloudSuite HR Service Delivery (Enwisen) CloudSuite Learning Management (Certpoint) CloudSuite Interaction Advisor (Infor Epiphany) CloudSuite Inforce (SFDC/ERP) 10x DISCOVERY GUIDE 47

48 Document Management BUSINESS DOCUMENTS at Your FINGERTIPS 48