mycicero multiservice platform: towards Mobility as a Service paradigm Viajeo PLUS City Showcase November 2015, Singapore

Transcription

1 mycicero multiservice platform: towards Mobility as a Service paradigm Viajeo PLUS City Showcase November 2015, Singapore Guido Di Pasquale PluService

2 Leader among Italian ITS suppliers, thanks to the development of a software platform optimizing and integrating all management processes of transport companies operating with Urban, Suburban, National, International and Tourist services. In recent years, the company has widened its investments in Sustainable Mobility, highlighting its expertise in complex organizational process automation, acquiring the leading role of system integrator in the provision to primary Italian realities in this field. Today we count 120 employees and 250 clients. 2

3 PLUSERVICE A complete ERP for Public Transport Operators General accounting Accounts receivable and Accounts Payable Assets Analytical accounting Warehouse Budget Reclassification balance sheet Sales Network Loyalty process Ticket issuing and renewal of season tickets Accounting reports Clearing Fleet maintenance Infrastructure maintenance Devices management 3

4 Mobility as a Service A disruptive opportunity 4

5 Transport sector is ready for disruption Social and economic trends indicates change of behaviours and attitudes of consumers Young people are less attracted by owning a car Rise of sharing and collaborative economy Bike-sharing has taken off across the world and car-sharing is growing fast The example of Uber is significant and changes the expectation of the customers On-demand and personalised services are emerging as well as high penetration of smartphones and internet connectivity 5

6 Mobility as a Service The emerging paradigm that can meet the new customer expectations Shift from vehicle ownership to vehicle usage: replace purchase of means of mobility (Car, Bike, Bus ticket,..) with purchase of mobility services. The provision of transport as a flexible, personalised on-demand service that integrates all types of mobility opportunities and presents them to the user in a completely integrated manner to enable them to get from A to B as easily as possible. Offer a service contract to a customer that satisfy his/her transport requirements - service agreements between MaaS Operators and customers with packages for urban commuters, businesses, families, tourists, etc. The new model involves various stakeholders: public transport, local authorities, mobility service operators, connectivity providers, citizens/users and technology companies all working as part of an ecosystem that enables mobility services. 6

7 Mobility as a Service Mobility consumers MaaS Operator Provide seamless, smooth and easy to use door-to-door mobility services for end-users. Mobility packages, customised offers, Integrated Infromation, Booking, Payment, Ticketing, Clearing, Value added functionality. Service Level Agreement Technical Agreement Transport Providers Vehicles, Public Transport, Rentals, Parking, Ride sharing, Car sharing, Bike sharing, Taxi Network Providers SUMPS, Investments, Infrastructures, Maintenance 7

8 A concrete answer to the Mobility as a Service challenge 8

9 mycicero technological platform that merges all the service that the territory offers to its citizens; It sets off participation and fidelity policies on the territory, as well as on social, economic and institutional stakeholders. 9

10 Key drivers Same user inteface in all cities, Same Identity, Same user experience Ticketing A mobile personal assistant to access to many services Infomobility Parking Vehicle sharing Territory Public Transport Tourism services 10

11 Sales process Payment Service Providers Mobility Service Providers Billing & Clearing INFORMATION PURCHASE PAYMENTS VALIDATION 11

12 Sales process: information Journey Planner Interregional/Intern ational Transport by Coaches and Trains Last mile transport with urban Bus,metro and vehicle sharing 12

13 Sales process: purchase Ticket purchase The system returns the prize of the whole multimodal solution Ticket purchase includes all modes and different operators Large choise of payment channels 13

14 Sales process: validation DIFFERENT MODES OF VERIFICATION NFC Validation Active optical validation Passive optical validation The system returns the end of validity METRO Tickets validation 14

15 Payment modes Credit Cards Bank Transaction Cash Phone Credit 15

16 Mobility Service Providers Payment Service Providers Balance of takings per payment modes. Balance of Sell/Validations/Takings per each service provider. 16

17 mycicero figures Local Public Transport More than 2200 Cities National Lines More than 90 areas served International Lines France, Germany, Belgium, Switzerland, Hungary, Balcans, Slovenia, Luxemburg, Nederlands. Parking More than 30 cities registered users 17

18 Thank you! Guido Di Pasquale Innovation Manager 4