IBM Atlas Policy Suite V6.0.3 provides enhancements for ediscovery and retention users

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1 IBM United States Software Announcement , dated November 26, 2013 IBM Atlas Policy Suite provides enhancements for ediscovery and retention users Table of contents 1 Overview 5 Publications 2 Key prerequisites 5 Technical information 2 Planned availability date 6 Ordering information 2 Description 12 Terms and conditions 3 Statement of direction 16 Prices 4 Program 16 Order now 17 Corrections Overview IBM Atlas Policy Suite, part of the IBM Information Lifecycle Governance (ILG) solution portfolio, helps organizations improve information economics and reduce risk by defensibly disposing of data debris. It aligns information cost to value through value-based archiving and tiering; reduces information risk by instrumenting privacy, electronic discovery (ediscovery), and regulatory policy across the data environment; and enables the business to realize information value as context erodes and information volumes increase with in-place analytics, content management, and collaboration. Atlas Policy Suite is comprised of various products that are organized by solution areas for legal, records and information management, and IT teams. The ILG solution for the legal team is IBM ediscovery Management; the ILG solution for the records and the information management team is IBM Records and Retention Management; and the ILG solution for IT is IBM Disposal and Governance Management for IT. New in Atlas Policy Suite The ediscovery Management solution includes enhancements for the integration between Atlas Policy Suite and IBM ediscovery Manager; user experience improvements when working with large lists of custodians; enabled column sorting on most commonly used pages; expanded capability to add attachments, record notes, and comments; collection process usability improvements; improvements to the process for releasing legal holds; new custodian-based reports using IBM Cognos Business Intelligence, and mobile device support for legal hold notices and custodian interviews. The Records and Retention Management solution enhancements include a new retention policy distribution connector that automates the distribution of retention scheduled for IBM Content Manager OnDemand; enhancements to the retention policy syndication framework to enable automatic distribution of retention policy for IBM Content Collector (a new Atlas Policy Suite for Content Collector connector is shipped with Content Collector), and a new local schedule details and history report using IBM Cognos Business Intelligence. For ordering, contact your IBM representative, an IBM Business ner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001). IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 Key prerequisites For details, refer to the Technical information section. Planned availability date November 29, 2013: Electronic availability December 13, 2013: Media availability Description IBM ediscovery Management solution overview Companies face significant legal risks and high costs associated with managing litigation and the preservation, collection, and review of evidence in their cases. IBM ediscovery Management provides capabilities companies can use to mitigate ediscovery risk and cost, and to improve case strategies. These features enable users to more effectively and efficiently: Identify, search, cull, hold, or export electronically stored information when responding to a litigation, audit, investigation, or information inquiry. Assess evidence earlier in a case lifecycle, understand material facts by visualizing key aggregations of evidence, and form case strategies to address potentially costly litigation. New with this release: ediscovery Management solution enhancements for the legal hold connector between Atlas Policy Suite and IBM ediscovery Manager (part of ediscovery Management) include the ability to place on hold any type of content stored in the IBM FileNet Content Manager, IBM Content Foundation and IBM Content Manager repositories, such as , unstructured documents (for example,.pdf, Microsoft TM SharePoint, and IBM Connections). A series of end-user experience enhancements improve the usability of the Atlas ediscovery Process Management application, which is part of the ediscovery Management solution. These enhancements include: Mobile device support for legal hold notices and custodian interviews. Ability to manage even more scale with improved large matter and custodian list management. Usability improvements that now allow users to execute column sorting on the most commonly used pages. Expanded ability to add attachments, record notes, and comments to legal holds. Usability improvements to the collection process. Improved process for releasing legal holds. New IBM Cognos Business Intelligence based reports Custodian-focused notice details report Custodian nonconfirmed hold notices report IBM Records and Retention Management solution overview Records and Retention Management makes it easier to manage a more strategic global records program and easier to enforce policies for retention and disposition across the organization and information environment. This solution enables companies to define global and jurisdiction-based schedules while also enforcing IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 both retention and disposition policies for paper and electronic records, which include unstructured and structured information. New with this release: New retention policy distribution connector for IBM Content Manager OnDemand. The Content Manager OnDemand repository provides high-performance electronic statement retrieval and enterprise report management. Content Manager OnDemand has native capability to execute retention and with this new connector for Content Manager OnDemand, the global retention schedule defined in the Atlas Policy Suite can now be distributed automatically to the Content Manager OnDemand repository for execution. This capability improves and organization's ability to comply with regulatory mandates, privacy law, and improve the efficiency and storage costs for Content Manager OnDemand by defensibly disposing of records no longer needed to be kept in accordance with the retention schedule. Enhancements to the retention policy syndication framework to distribute retention policy to the IBM Content Collector family of products. IBM Content Collector has native retention execution capability. The connector for distributing retention policy for Content Collector is shipped with Content Collector. New IBM Cognos report that displays the local schedule details and history. IBM Disposal and Governance Management for IT Disposal and Governance Management for IT provides capabilities for IT staff to categorize and catalog disparate data sources and the data source attributes including data type and structure, back up protocols, stewardship, business use, successor and predecessor systems, and organization affiliations. This product can help portfolio managers to sort through data source inventories by type, structure, location, stewardship, business affiliation, data content, age, or other profile information, and by system (or user) defined ratings of the data sources. When used in conjunction with the other IBM Information Lifecycle Governance (ILG) solutions described above, IT can have real-time visibility to the company's established legal hold obligations for each data source as well as the possible value or retention obligations associated with information contained in the data sources. Disposal and Governance Management for IT compliments the ediscovery Management and Retention and Records Management solution. When the solutions are used together, you gain the ability to provide information stakeholders in legal, records, and IT organizations a common view of information sources and a shared understanding about related legal obligations and business value to improve departmental efficiency, reduce risk, and enable disposal of unneeded information. Statement of direction Future deprecation of Atlas Policy Suite features The term deprecation is used to notify customers when a certain feature or features may be removed from an offering. Deprecation notifications precede the actual removal of the features. They allow customers to anticipate any actions which they deem to be desirable or necessary to accommodate the removal of the feature. The features described below will be deprecated as of this release. As such, they may be removed from future releases without further notice. Support for NT LAN Manager (NTLM) for authentication. Support for Tomcat application server. Support for JBoss Community Edition application server specifically. Note this has no impact to support for JBoss Enterprise Application Platform. Atlas User License Report: This report is no longer valid as a means of determining license usage and should not be used. Mapping of single preservation plans to a unique case in ediscovery Manager. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 Features deprecated as part of earlier releases but not yet removed are: External repository feature that allows documents collected by Atlas IT ediscovery Process Management to be stored on the file system while only the metadata remains in the underlying Oracle database. Business Intelligence and Reporting Tool (BIRT) reporting framework: Reporting within IBM Atlas Policy Suite was historically enabled through BIRT (1) open source available through the Eclipse Project. As of Atlas Policy Suite V6.0.2, custom reports can now be developed using a new framework influencing Cognos Business Intelligence (2). Customers are encouraged to begin using the Cognos framework for developing new custom reports and develop a plan for migration of any custom BIRT-based reports to Cognos. (1) Learn more about Business Intelligence and Reporting Tools (BIRT) at (2) Learn more about Cognos Business Intelligence at IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Availability of national languages Product description Language GA date Atlas IT edis Process Mgmt English December 13, 2013 Atlas edis CF and Mgmt English December 13, 2013 Atlas edis PS Framework English December 13, 2013 Atlas edis PS SDK English December 13, 2013 Atlas edis Process Mgmt English December 13, 2013 Disposal Governance Mgmt IT English December 13, 2013 Global Retention Polcy Sched English December 13, 2013 Retention Polcy Sydc SDK English December 13, 2013 Retention Policy Sched Mgt English December 13, 2013 Retentn Polcy Syn Framework English December 13, 2013 Program Program VRM Program name 5725-D IBM Atlas ediscovery Process Management 5725-D IBM Disposal and Governance Management for IT 5725-D IBM Global Retention IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 Policy & Schedule Management Offering Information Product information is available via the Offering Information website Also, visit the Passport Advantage website Publications No publications are shipped with these products. The IBM Publications Center The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer for 20 countries. A large of publications are available online in various file formats, and they can all be downloaded by all countries. Technical information Specified operating environment Hardware requirements For details about hardware requirements, visit You may also search for at Software requirements For details about software requirements, visit You may also search for at The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Planning information Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. Security, auditability, and control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering information This product is only available via Passport Advantage. It is not available as shrinkwrap. Product information Licensed function title Product group Product category IBM Atlas IT ediscovery Process ediscovery ediscovery Management Authorized IBM Atlas IT ediscovery Process ediscovery ediscovery Management Mid-Market Edition Authorized IBM Atlas ediscovery Cost ediscovery ediscovery Forecasting and Management Authorized IBM Atlas ediscovery Policy ediscovery ediscovery Syndication Framework IBM Atlas ediscovery Policy ediscovery ediscovery Syndication SDK IBM Atlas ediscovery Process ediscovery ediscovery Management Authorized IBM Atlas ediscovery Process ediscovery ediscovery Management Mid-Market Edition Authorized IBM Disposal and Governance ediscovery ediscovery Management for IT Authorized IBM Global Retention Policy and ediscovery ediscovery Schedule Management Employee IBM Retention Policy Syndication ediscovery ediscovery Framework IBM Retention Policy Syndication ediscovery ediscovery SDK IBM Retention Policy and Schedule ediscovery ediscovery Management MidMarket Edition Employee Program name PID Charge unit description IBM Atlas IT ediscovery Process Management Authorized IBM Atlas IT ediscovery Process Management Mid-Market Edition Authorized IBM Atlas ediscovery Cost Forecasting and Management Authorized IBM Atlas ediscovery Policy Syndication Framework 5725-D75 Per User Value Unit 5725-D75 Per User Value Unit 5725-D75 Per User Value Unit 5725-D75 Per Connection IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 IBM Atlas ediscovery Policy 5725-D75 Per Authorized Syndication SDK User IBM Atlas ediscovery Process 5725-D75 Per User Value Management Authorized Unit IBM Atlas ediscovery Process 5725-D75 Per User Value Management Mid-Market Edition Unit Authorized IBM Disposal and Governance 5725-D77 Per User Value Management for IT Authorized Unit IBM Global Retention Policy and 5725-D76 Per User Value Schedule Management Employee Unit IBM Retention Policy Syndication 5725-D76 Per Connection Framework IBM Retention Policy Syndication SDK 5725-D76 Per Authorized User IBM Retention Policy and Schedule 5725-D76 Per User Value Management MidMarket Edition Unit Employee Charge metrics definitions Authorized User Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any of computers or servers and each Authorized User may have simultaneous access to any of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User an may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person. NOTE: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person. User Value Unit (UVU) UVU is the metric by which this program is licensed. UVU entitlements are based on the of users for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate of UVUs required for your environment as defined by the specific program terms. The UVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with UVU entitlements of another software program. UVU licensing offers you price benefits for customers by enabling a lower cost of incremental growth of resources. To understand these benefits of UVU licensing, and to determine how many UVUs to obtain for the program, contact your IBM representative. A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users or resources which may include servers, client devices, and messages. The of value unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a value unit table. You must obtain a PoE for the calculated of value unit entitlements for your implementation. The value unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. At all times, the of users accessing the program or any component of the program in any manner, directly or indirectly (for instance, via a multiplexing program, device, or application server) or through any other means must not exceed your entitlement to use the program, as indicated on the applicable PoEs. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 Authorized (AUVU): For selectively licensing internal users within your organization. The of AUVUs (Authorized UVUs) you require is based on the of authorized users within your organization that may access the program and/or whose user content may be analyzed using the program in any manner at set forth in the Authorized User Value Unit (AUVU) license conversion table. An Infrequent User means an Authorized User who accesses the Program no more than one hundred twenty (120) times a year. Access is defined as any interaction between the Authorized User and the Program, or any action performed on behalf of the Authorized User by the Program, lasting no more than 15 consecutive minutes. Employee (EUVU): For collectively licensing all of your internal users. The of EUVUs (Employee UVUs) you require will be based on the of employees in your Enterprise as set forth in the Employee User Value Unit (EUVU) license conversion table. Connection Connection is a unit of measure by which the Program can be licensed. A Connection is a link or association of a database, application, server, or any other type of device to the Program. Licensee must obtain entitlements for the total of Connections which have been or are made to the Program. Install Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program. Passport Advantage program licenses Atlas ediscovery Process Management description IBM Atlas ediscovery Cost Forecasting and Management Authorized Atlas ediscovery Cost Forecasting & Mgmt Author UVU E0CNCLL Annual SW S&S Rnwl Atlas ediscovery Cost Forecasting & Mgmt Author UVU Lic D0KYVLL + SW S&S 12 Mo Atlas ediscovery Cost Forecasting & Mgmt Author UVU SW D0KZ7LL S&S Reinstate 12 Mo Atlas ediscovery Process Management description IBM Atlas ediscovery Policy Syndication SDK IBM Atlas ediscovery Policy Syndication SDK Auth User E0HS8LL Annual SW S&S Rnwl IBM Atlas ediscovery Policy Syndication SDK Auth User D100RLL Lic + SW S&S 12 Mo IBM Atlas ediscovery Policy Syndication SDK Auth Usr SW D100SLL S&S Reinstate 12 Mo Atlas ediscovery Process Management description IBM Atlas ediscovery Process Management Authorized Atlas ediscovery Process Mgmt Authorized UVU Annual SW E0CN8LL S&S Rnwl Atlas ediscovery Process Mgmt Authorized UVU Lic + SW D0KYRLL S&S 12 Mo IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 Atlas ediscovery Process Mgmt Authorized UVU SW S&S Reinstate 12 Mo Atlas ediscovery Process Management D0KZ3LL description IBM Atlas ediscovery Process Management Mid-Market Edition Authorized Atlas ediscovery Process Mgmt MidMkt Ed Author UVU E0CN9LL Annual SW S&S Rnwl Atlas ediscovery Process Mgmt MidMkt Ed Author UVU Lic D0KYSLL + SW S&S 12 Mo Atlas ediscovery Process Mgmt MidMkt Ed Author UVU SW D0KZ4LL S&S Reinstate 12 Mo Atlas ediscovery Process Management description IBM Atlas IT ediscovery Process Management Mid-Market Edition Authorized Atlas ediscovery Process Mgmt MidMkt Ed Author UVU E0CNBLL Annual SW S&S Rnwl Atlas ediscovery Process Mgmt MidMkt Ed Author UVU Lic D0KYULL + SW S&S 12 Mo Atlas ediscovery Process Mgmt MidMkt Ed Author UVU SW D0KZ6LL S&S Reinstate 12 Mo Atlas ediscovery Process Management description IBM Atlas IT ediscovery Process Management Authorized Atlas ediscovery Process Mgmt Authorized UVU Annual SW E0CNALL S&S Rnwl Atlas ediscovery Process Mgmt Authorized UVU Lic + SW D0KYTLL S&S 12 Mo Atlas ediscovery Process Mgmt Authorized UVU SW S&S D0KZ5LL Reinstate 12 Mo Atlas ediscovery Process Management description IBM Atlas ediscovery Policy Syndication Framework Atlas ediscovery Policy Syndicat Framewrk Connection SW D0KZ8LL S&S Reinstate 12 Mo Atlas ediscovery Policy Syndication Framework E0CNDLL Connection Annual SW S&S Rnwl Atlas ediscovery Policy Syndication Framework D0KYWLL Connection Lic + SW S&S 12 Mo Disposal and Governance Management for IT description IBM Disposal and Governance Management for IT Authorized Disposal Governance Mgmt IT Authorized UVU Annual SW E0CNJLL S&S Rnwl Disposal Governance Mgmt IT Authorized UVU Lic + SW S&S D0KZ2LL 12 Mo Disposal Governance Mgmt IT Authorized UVU SW S&S D0KZELL Reinstate 12 Mo Global Retention Policy & Schedule Management IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 description IBM Global Retention Policy and Schedule Management Employee Global Retention Policy & Schedule Mgmt Employee UVU E0CNFLL Annual SW S&S Rnwl Global Retention Policy & Schedule Mgmt Employee UVU D0KYYLL Lic + SW S&S 12 Mo Global Retention Policy & Schedule Mgmt Employee UVU SW D0KZALL S&S Reinstate 12 Mo Global Retention Policy & Schedule Management description IBM Retention Policy Syndication Framework Retention Policy Syndication Framewrk Connection Annual E0CNILL SW S&S Rnwl Retention Policy Syndication Framewrk Connection Lic + D0KZ1LL SW S&S 12 Mo Retention Policy Syndication Framewrk Connection SW S&S D0KZDLL Reinstate 12 Mo Global Retention Policy & Schedule Management description IBM Retention Policy and Schedule Management MidMarket Edition Employee Retention Policy & Schedule Mgmt MidMkt Ed Emp UVU E0CNHLL Annual SW S&S Rnwl Retention Policy & Schedule Mgmt MidMkt Ed Emp UVU Lic D0KZ0LL + SW S&S 12 Mo Retention Policy & Schedule Mgmt MidMkt Ed Emp UVU SW D0KZCLL S&S Reinstate 12 Mo Global Retention Policy & Schedule Management description IBM Retention Policy Syndication SDK IBM Retention Policy Syndication SDK Auth User Annual E0HS9LL SW S&S Rnwl IBM Retention Policy Syndication SDK Auth User Lic + SW D100TLL S&S 12 Mo IBM Retention Policy Syndication SDK Auth User SW S&S D100ULL Reinstate 12 Mo Passport Advantage supply Program name/description Atlas IT edis Process Mgmt IBM Atlas IT ediscovery Process Management Multiplatform English M/P Atlas edis CF and Mgmt IBM Atlas ediscovery Cost Forecasting and Management MP English M/P Atlas edis PS Framework IBM Atlas ediscovery Policy Syndication Framework MP English M/P Atlas edis PS SDK IBM Atlas ediscovery Policy Syndication SDK Multiplatform English MP Atlas edis Process Mgmt IBM Atlas ediscovery Process Management Multiplatform English M/P Disposal Governance Mgmt IT BV00UEN BV00SEN BV00VEN BV010EN BV00TEN IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 IBM Disposal and Governance Management for IT BV00WEN Multiplatform En M/P Global Retention Polcy Sched IBM Global Retention Policy and Schedule Management BV00XEN MP English M/P Retention Polcy Sydc SDK IBM Retention Policy Syndication SDK BV011EN Multiplatform English Media Pk Retention Policy Sched Mgt IBM Retention Policy and Schedule Management MidMkt Ed BV00YEN Retentn Polcy Syn Framework IBM Retention Policy Syndication Framework BV00ZEN Multiplatform English M/P Passport Advantage customer: Media pack entitlement details Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack. Global Retention Polcy Sched Entitled maintenance Media packs description Global Retention Policy IBM Global Retention BV00XEN and Schedule Mgmt Emp UVU Policy and Schedule Management MP English M/P Disposal Governance Mgmt IT Entitled maintenance Media packs description Disposal and Governance IBM Disposal and BV00WEN Mgmt for IT Auth UVU Governance Management for IT Multiplatform En M/P Retention Polcy Sydc SDK Entitled maintenance Media packs description IBM Retention Policy IBM Retention Policy BV011EN Syndication SDK Auth U Syndication SDK Multiplatform English Media Pk Retentn Polcy Syn Framework Entitled maintenance Media packs description IBM Retention Policy IBM Retention Policy BV00ZEN Syndication Framework Syndication Framework Connection Multiplatform English M/P Retention Policy Sched Mgt Entitled maintenance Media packs description Retention Policy and Sched IBM Retention Policy and Mgmt MidMkt Ed Emp UVU Schedule Management MidMkt Ed Atlas edis CF and Mgmt BV00YEN IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 Entitled maintenance Media packs description Atlas ediscovery Cost Forecasting and Mgmt AuthUVU Atlas IT edis Process Mgmt IBM Atlas ediscovery Cost BV00SEN Forecasting and Management MP English M/P Entitled maintenance Media packs description Atlas IT ediscov Process IBM Atlas IT ediscovery BV00UEN Mgmt Mid-Mkt Ed Auth UVU Process Management Multiplatform English M/P Atlas IT ediscovery IBM Atlas IT ediscovery BV00UEN Process Mgmt Auth UVU Process Management Multiplatform English M/P Atlas edis PS Framework Entitled maintenance Media packs description IBM Atlas ediscovery IBM Atlas ediscovery BV00VEN Policy Syndication Policy Syndication Framework Connection Framework MP English M/P Atlas edis Process Mgmt Entitled maintenance Media packs description Atlas ediscovery Process IBM Atlas ediscovery BV00TEN Mgmt Auth UVU Process Management Multiplatform English M/P Atlas ediscovery Process IBM Atlas ediscovery BV00TEN Mgmt Mid-Mkt Ed Auth UVU Process Management Multiplatform English M/P Atlas edis PS SDK Entitled maintenance Media packs description IBM Atlas ediscovery IBM Atlas ediscovery BV010EN Policy Syndication SDK Policy Syndication SDK Auth U Multiplatform English MP Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 This software license includes Software Subscription and Support (also referred to as Software Maintenance). License Information form s Program name Program Form Atlas ediscovery Process Management 5725-D75 L-DDCY-9B22YU Disposal and Governance Management for 5725-D77 L-DDCY-9BUTFK IT Global Retention Policy & Schedule 5725-D76 L-DDCY-9BUTGQ Management Atlas ediscovery Policy Syndication 5725-D75 L-DDCY-9B2UBH Framework Atlas ediscovery Policy Syndication SDK 5725-D75 L-DDCY-9B2U9W Retention Policy Syndication Framework 5725-D76 L-DDCY-9B23QR Retention Policy Syndication SDK 5725-D76 L-DDCY-9B23KU The program's License Information will be available for review on the IBM Software License Agreement website Limited warranty applies Yes Limited warranty IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Program technical support Technical support of a program product version or release will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for productspecific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business ner. This extension may be available for a fee. Money-back guarantee For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 13

14 contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program. International Passport Agreement Volume orders (IVO) No Passport Advantage applies Yes, and through the Passport Advantage website at This product is only available via Passport Advantage. It is not available as shrinkwrap. Software Subscription and Support applies Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide. IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements. For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at System i Software Maintenance applies No Educational allowance available Not applicable. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 14

15 Statement of good security practices IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party. IBM Electronic Services Electronic Service Agent TM and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you. Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes. Benefits Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night. Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 15

16 is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM. More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record. Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems. For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit Prices Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business ner for Software Value Plus, Additional information is also available at Business ner information If you are an IBM Business ner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business ner pricing information. An IBM ID and password are required. Order now To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business ner. To identify your local IBM representative or IBM Business ner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) For IBM representative: callserv@ca.ibm.com For IBM Business ner: pwcs@us.ibm.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 16

17 Reference: YE001 Markham, Ontario Canada L3R 2Z1 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both. IBM, Cognos, FileNet, Passport Advantage, Express, System i, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both. Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page Corrections (Corrected on February 28, 2014) Updated information in the Hardware requirements and Software requirements sections. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 17