Mobile Device Management Software Industry: 2017 Market Landscape EXCERPT

Transcription

1 Mobile Device Management Software Industry: 2017 Market Landscape EXCERPT

2 What is the Market Landscape for MDM Software in 2017? AOTMP defines Enterprise Mobility Management (EMM) as the comprehensive set of enterprise-wide, mobility-related people, processes, vendors and technologies involved in managing the lifecycle of all mobile devices, and M2M- and IoT-connected endpoints, services and applications. This Market Landscape report focuses on a subset of EMM that includes Mobile Device Management (MDM) software, Mobile Application Management (MAM) and Mobile Content Management (MCM). This report discusses enterprise and vendor trends, and contains profiles of leading and emerging MDM software providers. To reach its conclusions for this Market Landscape report, AOTMP Research relied on interviews with enterprises and vendors, as well as existing data and analyst expertise. The key takeaway is that despite its high-profile nature and obvious benefits, adoption of MDM software among enterprises remains modest. Most organizations seem to understand the importance of MDM although not all have implemented it. In late 2016, 25 percent of 272 enterprises told AOTMP Research they had yet to deploy MDM software but were planning to do so. The organizations that have MDM software today use it mostly for security protections. However, this myopic, albeit indispensable, emphasis on security means enterprises overlook ways to use MDM software to greater effect. Most even admit they are not using their MDM software to its fullest potential. Here are the features and functionality enterprises report using, from most to least: Most Used Somewhat Used Least Used Remote wipe Mandatory passwords Remote lock Data encryption Device encryption Jailbreak detection Application store Application configuration, Wi-Fi payload configuration,, Content configuration, VPN configuration, Data backup/ recovery The Most Used bucket correlates with previous AOTMP Research conclusions, which found that the most common security protocols deployed include password protection and remote wipes. The Somewhat Used and Least Used findings represent opportunities for organizations to get more business value out of their MDM platforms AOTMP. AOTMP. All Rights Reserved.

3 None of that is to say security is not important it is vital, especially considering the breaches that occur almost daily. As such, enterprises continue to cite security as the top feature evaluated when considering a purchase of MDM software. Additional considerations include: Ease of configuration/ongoing of devices Ease of initial deployment End-user experience Compatibility with other internal business applications Price Service/support Scalability Reporting features Again, while these results fall in line with AOTMP Research s expectations and observations, they also point to the need to highlight other areas enterprises should explore, for their own gain. Through enterprise questionnaire research and discussions, along with in-depth briefings with vendors that offer MDM software, AOTMP Research has observed and uncovered five primary trends related to the MDM software industry: 1. MDM software integration with business systems falls short 2. MDM software is not used to its fullest potential 3. Growth opportunity in the MDM software market is significant 4. MDM is not a replacement for MMS 5. Vendor MDM software solution capabilities are expanding This report, Mobile Device Management Software Industry: 2017 Market Landscape, evaluates each of these trends in further detail, and provides profiles and AOTMP perspective on 21 MDM vendors. The information gathered for these profiles came from public data, company briefings and AOTMP Research analyst insight. To be part of this MDM Software Market Landscape, each vendor had to satisfy minimum inclusion criteria, comprised of the following: Hold active Efficiency First Vendor Solution Certification credentials or have briefed with AOTMP over the past 12 months; and/or AOTMP must have received an inquiry from an enterprise about the vendor in the past 12 months; and The vendor must have their own MDM software platform. Other factors revenue, number of customers and years in business also were considered for qualification. Review the report s contents below AOTMP. AOTMP. All Rights Reserved.

4 Table of Contents Introduction...4 Finding 1: MDM Software Integration with Business Systems Falls Short...5 Finding 2: MDM Software is Not Used to Its Fulled Potential...6 Finding 3: Growth Opportunity in the MDM Software Market is SIgnificant..7 Finding 4: MDM is Not a Replacement for MMS...7 Finding 5: Vendor MDM Software Solution Capabilities are Expanding...8 Enterprise Adoption of MDM Software...8 Vendor Profiles...9 AppTec360 Enterprise Mobility Management BlackBerry Enterprise Mobility Suite Centrify Endpoint Services Cisco Meraki Systems Manager Citrix XenMobile Google G Suite IBM MaaS360 Ivanti Endpoint Manager Jamf Pro/Jamf Now Kaseya EMM Manage Engine Desktop Central Matrix42 United Endpoint Management Microsoft Intune MobileIron NationSky NQSky EMM Okta Mobility Management SAP Cloud Platform Snow Software Snow Device Manager Sophos Mobile SOTI MobiControl VMware AirWatch Conclusion...32 About the Authors...33 About AOTMP...34 To gain access to the full report, Mobile Device Management Software Industry: 2017 Market Landscape, and all other AOTMP research, please contact your AOTMP representative or contact us at research@aotmp.com to inquire about a research subscription aotmp.com AOTMP. AOTMP. All Rights Reserved.

5 TELECOM MANAGEMENT BEST PRACTICES AND INDUSTRY STANDARDS ABOUT AOTMP RESEARCH AOTMP research is supported through data collected from a variety of sources including, but not limited to general research surveys, conference and event polling and AOTMP client engagements. AOTMP s data point contributors include over 100,000 IT, telecom and business professionals, supporting domestic and international enterprises and industry vendors. Data points contributing to research are carefully analyzed using advanced statistical methods. Research findings are confirmed through test/retest validity methodology and, therefore, paint an accurate picture of the industry. The clarity and detail of AOTMP research is unmatched in the practice of telecom environment, and AOTMP expertise translates analysis into actionable findings representative of the industry and all related industry segments. ABOUT AOTMP AOTMP is a global leader providing telecom best practices and industry standards for organizations and the vendors who support them. Using information and data points from thousands of telecom environments worldwide, AOTMP solutions help enterprises drive performance, efficiency and productivity while significantly reducing costs; and help telecom vendors provide a new level of value to their customers. AOTMP s patented Efficiency First Framework methodology brings balance to the telecom ecosystem, resulting in vendors positively impacting the telecom environment and the telecom environment being better leveraged to drive business results. Adoption of the Efficiency First Framework through AOTMP solutions allows organizations to evolve their telecom environment to a new level of performance far beyond existing auditing, telecom expense or mobility programs. Sustainable short-term impact and long-term results are created that transform the environment, once viewed as an operating expense, to a strategic asset leveraged to drive business results. Solutions include training and certification programs, telecom information portal, research and advisory, performance scoring and analytics, events and conferences, and other service solutions. Business and performance results are measured and monitored far beyond cost savings and compared with best-inclass environments. The Efficiency First Performance Index, which is the new standard for measuring environment performance, establishes ratings for team, business and vendor performance as well as efficiency ratings and key performance indicators (KPIs). Gaps are continually analyzed as the environment, the professionals within the environment and their vendors drive towards certification status. Certifications indicate quality, efficiency, performance and value to stakeholders, customers and the individuals who support the environment. AOTMP s clients represent $24+ billion in annual telecom spend and include 100+ of the Fortune 500, small and medium businesses, public sector organizations and industry suppliers. Learn More About AOTMP s Telecom Management Research & Latest Research Papers research@aotmp.com aotmp.com Live chat on our website Monday Friday 8 am 5 pm ET 7835 Woodland Dr., Suite 250 Indianapolis IN AOTMP. AOTMP. All Rights Reserved.