Purchasing Department Finance Group INVITATION TO BID

Transcription

1 Purchasing Department Finance Group July 24, 202 INVITATION TO BID The City of Norwalk, Information Technology Department, is soliciting bids for a Computer Network Enterprise System Management Software solution for its City Hall Data Center Operation. Your firm has expressed interest in providing these products. Below is an outline of some of the requirements that apply to this project. PROJECT # 3203 Document length - 7 pages DEADLINE 2:00 PM August 5, 202 PROJECT TITLE PROJECT SITE Computer Network Enterprise System Management Software Information Technology - Data Center Room, 25 East Avenue, Norwalk, Connecticut, 0685 Candidates will be required to provide:. Copies of current certifications as applicable. 2. Other information: Questions concerning the requirements of this solicitation should be submitted, in writing, to Gerald J. Foley, Purchasing Agent via to GFoley@norwalkct.org or via fax to The deadline for the submission of questions for this solicitation is 2:00 PM., August, 202. BID DOCUMENTS for this solicitation are available upon receipt of this invitation over the Internet at Adobe Acrobat reader is required to view this document. If you do not have this software you may down load it for free from Adobe. A link to the Adobe site is provided on the internet bid page. Businesses, without fax or Internet access equipment, may contact the Purchasing Department at for any RFP information. Our fax number is If, after review of the RFP documents, your firm is interested in performing the services specified, provide the information requested, sign and return the complete document, along with your detailed proposal, to the City of Norwalk Purchasing Department by the due date. Yours truly, Gerald J. Foley Purchasing Agent City of Norwalk Ph , Fax , gfoley@norwalkct.org Page, Comp_Enterprise_System_Mgmt_Software_3203.doc

2 SECTION - RESPONSE FORMS SPECIAL NOTES ON RESPONDING: ADDENDA information is available over the Internet at Adobe Acrobat reader is required to view this document. If you do not have this software you may down load it for free from Adobe. We strongly suggest that you check for any addenda a minimum of forty eight hours in advance of the bid deadline. SUMMARIES will be available any time after 5:00 PM on the day of the bid opening over the Internet at The document number to request will be the same as the project number indicated in the invitation to bid. Bid results will not be provided over the phone. AWARD NOTIFICATION will be issued by telephone, fax, or U.S. Mail. BUSINESSES WITHOUT FAX EQUIPMENT or Internet access may contact the Purchasing Department at for this information. BID RESPONSES are to be delivered to: City of Norwalk Purchasing Department, Room East Avenue P.O. Box 525 Norwalk, CT See section 3 for information on delivering bids by fax. Page 2, Comp_Enterprise_System_Mgmt_Software_3203.doc

3 PRICING SHEET - #3203 Computer Enterprise System Mgmt Software - IT Data Center Room Vendor Name - Address - Phone - Fax - - Manager - Fed ID# The undersigned hereby declares that he/she or they are thoroughly familiar with the specifications, the various sites, the City's requirements, and the objectives for each element of the project item or service and understands that in signing this proposal all right to plead any misunderstanding regarding the same is waived. The undersigned further understands and agrees that he will furnish and provide all the necessary material, machinery, implements, tools, labor, services, and other items of whatever nature, and to do and perform all the work necessary under the aforesaid conditions, to carry out the contract and to accept in full compensation therefore the amount of the contract as agreed to by the Contractor and the City. A. Computer Enterprise System Management Software Solution Item Part Number Description Qty Unit Cost Total Cost Kaseya Bundle UDU Tier 2 for 300-to-750 K2-Ultimate - Ed. nodes including $ $ 2. PS-ST-ULT Professional Service Ultimate Bundle $ $ 3. K2-SMKL Kaseya one year maintenance and support $ $ K2-KSDU-SUB- Kaseya Software Development & Update 4. OP-SEAT Support $ $ K2-KAV-S- Kaseya Anti-Virus Server $ $ K2-KAV-W- Kaseya Anti-Virus Workstation (500 seats) 500 $ $ 7. K2-KAM- Kaseya Anti-Malware (500 seats) 500 $ $ Note: all pricing should include applicable freight / shipping charges. Delivery, installation & training calendar days after receipt of order. Submitted by Printed Name & Title - - Submitted by Signature Name & Title - Authorized Agent of Company (name and title) Date The above signatory acknowledges receipt of the following addenda issued during the bidding period and understands that they are a part of the bidding documents (if applicable): Addendum #, Dated Addendum #2, Dated - Addendum #3, Dated Addendum #4, Dated - Page 3, Comp_Enterprise_System_Mgmt_Software_3203.doc

4 .2 BIDDER S QUALIFICATIONS If a qualification statement is not on file with Purchasing, or is over one year old, please answer the following questions. Attach a financial statement or other supportive documentation.. Number of years in business - 2. Number of personnel employed Part-time -, Full -time, 3. List six contracts of this type/size your firm has completed within the last three years: Project Date Contact Person Phone No. SERVICE - 4. Location of service center - 5. Size of service center (sq. ft.) - 6. Dollar value of parts relating to this bid in inventory $ 7. Number of full time technicians employed, qualified to handle this equipment: Attach any additional information that demonstrates your qualification for this work including appropriate certifications. Page 4, Comp_Enterprise_System_Mgmt_Software_3203.doc

5 SECTION 2 - PROJECT SPECIFICATIONS The following software is required by City of Norwalk s Information Technology Department to automate many of the manual tasks that are performed by the Information Technology Department. The City s Information Technology Department has selected specific software for this project, including the preferred manufacturer, The City has elected to not entertain or accept substitutions of alternate software for this project. Introduction The City of Norwalk is inviting bid submission from authorized resellers to provide a Kaseya enterpriseclass system management software solution for the Information Technology Department Operation. The selected Kaseya solution, when purchased and installed, is expected to automate many of the tasks that the staff personnel of the Information Technology Department presents perform on a manual basis. The awarded vendor must be an authorized Kaseya Reseller. Interested vendors must include proof of their reseller authorization with their bid submission documentation to be considered for an award. Current Environment and future plans The City of Norwalk has a centralized data center. The City s goal is to install virtual servers replacing most of the physical servers listed below and to be able to manage not only the servers but also all desktops/laptops and network infrastructure with system management software. Summary of current environment: 4 VMware host servers ( - v4.0, 2 v4., and v5.0) 2 Physical servers (2 2000, ) 4 VMs (mostly 2008 R2 a few 2003 R2) NetApp 2040 SAN The various City, Fire, Health, PD, and BoE building are connected with GB fiber MAN Network infrastructure is all Cisco switches, routers, firewalls, etc. About 500 PC s/laptops/macs/ipads/blackberries - Continued Next Page - Page 5, Comp_Enterprise_System_Mgmt_Software_3203.doc

6 Specified preferred solution: Item Part Number Description Qty HARDWARE. K2-Ultimate - Ed Kaseya Bundle UDU Tier 2 for 300-to-750 nodes including Desktop Migration Software Deployment & Scripting Imaging & Deployment Service Desk Instances Reporting Remote Desktop & Live Connect Time Tracking Power & Desktop Policy Policy Management Patch Deployment & Management Monitoring & Alerting Directory Services Integration 2. PS-ST-ULT Professional Service Ultimate Bundle Workshop: Core Kaseya (9 hrs) including: Implementation Review & Essentials Core Product, Desktop Policy Directory Services, Service Desk IT Service Delivery Kit 3 Hrs System Administrator 3 Hrs Service Desk Administrator 3 Hrs Desktop Policy & Migration 3. K2-SMKL Kaseya one year maintenance and support 4. K2-KSDU-SUB-OP-SEAT Kaseya Software Development & Update Support K2-KAV-S- Kaseya Anti-Virus Server K2-KAV-W- Kaseya Anti-Virus Workstation (500 seats) K2-KAM- Kaseya Anti-Malware 500 NOTE: If, when reviewing the City s current environment and future plans, you see a Kaseya module not asked for above, but in your opinion the City of Norwalk should have, please include it as a separate option in your quote. Also if any of the specified part numbers have changed please indicate that in your response along with their corresponding description. Page 6, Comp_Enterprise_System_Mgmt_Software_3203.doc

7 SECTION 3 - GENERAL INFORMATION NOTE: SECTION 3 - GENERAL INFORMATION contains the City's Standard Terms and Conditions. You are responsible for obtaining a copy prior to bidding. If you do not have a revision dated 0205, or later on file you may obtain a copy over the Internet at Adobe Acrobat reader is required to view this document. If you do not have this software you may down load it for free from Adobe. Page 7, Comp_Enterprise_System_Mgmt_Software_3203.doc