Digitale Transformation durch neue Technologien Intelligently connecting People, Buildings and Businesses

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1 Digitale Transformation durch neue Technologien Intelligently connecting People, Buildings and Businesses Marco Hofmann, SAP SE Director Business Development, Real Estate

2 Immobilienmanagement im Wandel Gebäude Arbeitsplätze Nutzer Technologie werden sich selbst steuern, vorbeugende Maßnahmen beauftragen sowie aktives Element einer Smart City sein. bieten aufgabenspezifische Umgebungen. Co- Working und Sharing Modelle unterstützen Bedarf an Flexibilität. werden digital mit dem Gebäude und den Services interagieren. Smarte Services erhöhen Komfort und Sicherheit. wird der zu einem entscheidenden Faktor und beeinflusst Attraktivität und Vermarktbarkeit. 2

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4 Bei der Digitalen Transformation geht es nicht nur um Technologie sondern um eine neue Denkweise 4

5 Blockchain Virtual Reality Data Intelligence Intelligently connecting People, Buildings and Businesses Machine Learning Big Data

6 Intelligence is the ability to learn from experience, solve problems and use knowledge to adapt to new situations. David G. Myers Psychology. 12. Edition. Worth, 2018

7 Intelligent Buildings 7

8 Intelligent Workspaces 8

9 Intelligent Operations 9

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11 Integration Intelligently connecting People, Buildings and Businesses Connectivity

12 Verteilte Gebäudedaten Owner Tenant Facility Management Service Provider Asset Manager Auditor Property Manager Utility Company Planner Insurance Company Engineer 12

13 Digital Twin Digitales Abbild der Realität Owner Tenant Facility Management Service Provider THE DIGITAL TWIN Asset Manager Auditor Property Manager Utility Company Planner Insurance Company Engineer 13 13

14 SAP Strategy Deliver the Intelligent Enterprise THE INTELLIGENT ENTERPRISE features 3 KEY COMPONENTS: 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ 14

15 New Working Environments Intelligently connecting People, Buildings and Businesses Collaboration Mobile

16 Digitalization is not about Technology It is about the Customer Sales Convenient Digital Apps and Platforms (Airbnb, Uber, ) Products Dynamic and flexible offerings (WeWork, Thermomix, ) Services Predictable and smart operations (Tesla, Hilti, ) Customer Needs 16

17 Digitalisierung und neue Geschäftsmodelle Quelle: BFW, Umfrage Digitalsierung Mittelstand, Aug

18 Design Thinking to identify the right use cases Driving innovation is about identifying the right use cases. The Design Thinking approach helps to identify use cases, ideas and concepts which are addressing the real (unmeet) customer needs. Involvement of customers, end users and reallife stakeholders brings in new perspectives. 18

19 Customer Experience 19

20 IoT Predictive Operations Intelligently connecting People, Buildings and Businesses BIM Digital Twin

21 Building Operations Better Insights, better Performance Sustainability Index 93 Exceptional Vibration Pattern! Today: Energy adjusted to predicted building usage 85% 21

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23 Advanced Analytics for Real Estate 23

24 SAP Inscribe most natural way to work 24

25 Business Model Innovation Compliance Intelligently connecting People, Buildings and Businesses Business Processes

26 New Working Environments Better Insights, better Productivity Meeting Room Utilization 85% Employee Satisfaction Index 93 Dedicated Desk Utilization 53% Flex Desk Utilization 65% 26

27 Pilot Installation Smart Workplace Management Desk Sensors Sensors Wifi Network 27

28 It s time to change perspectives Data-driven facility management is the use of data and data analysis as the basis for decision making in the operation of facilities. tactical historical gut decisions data strategic predictive data based decisions insights Source: The Facilty Manager s Guide to Information Technology, GEFMA/IFMA 28

29 Sometimes you win sometimes you learn John C. Maxwell 29

30 Thank you. Marco Hofmann Director Business Development LoB Real Estate, Innovation Center SAP SE, Dietmar-Hopp-Allee 16, 69190, Walldorf T , M , marco.hofmann@sap.com linkedin.com/in/marco-hofmann-633b63b3

31 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See for additional trademark information and notices.