Turkcell Solutions for Healthcare and Hospitals

Transcription

1 Turkcell Solutions for Healthcare and Hospitals

2 Turkcell Profile 22M corporate employees First and leader operator in Turkey First and only Turkish Company in NYSE Love Brand in Turkey employees in Turkcell Group ISO 9001, ISO 10002, ISO and ISO certified Turkcell Tecnology R&D 35M customers in Turkey

3 INTERNATIONAL BUSINESS UKRAINE BELARUS TR NORTHERN CYPRUS LIFECELL EUROPE KEY FOCUS: 4G AND DIGITAL SERVICES

4 Corporate Transformation

5 DIGITAL COMPANION THROUGHOUT THE DAY 31 min calling 13 min interacting 33 min for VOIP users 24 min listening 27 min reading 63 min watching

6 DIGITAL TRANSFORMATION and FOCUS AT NEW BUSINESSES

7 HIMS: Scope Under Our Focus GOVERNMENT SPV EPC FMCO Construction Clinical Services Application Eco-system Data Center Infrastructure Connectivity Services Managed Services Hospital Data Entry Staff HW & SW Procurement Program Management Facility Management

8 PPP HIMMS Scope Project Management Office Efficiency & Quality Management Reporting HIS HIS Development HIS Localisation/Integration and Management Other Applications PACS Database BI Business Process Internet/Intranet Portal Kiosk Applications Mobile Applications RFID Integration Telemedicine Indoor Navigation Other HIS related applications Data Entry Employees Managed Services DC Management OS & DB Management Network & Security Management IT Helpdesk & Onsite Support Data Centers Active-Active Two DataCenters Hardware & Licensing Physical Servers Storage & Backup Network Equipment Security Solutions Monitoring systems RFID Telemedicine Equipment End User Devices

9 Active-Active 2 Data Centers International Standards o Uptime Institute, o TIA 942, o ANSI/BICSI Modern System Architecture Synchronized Structure Full Redundant 7/24 Online Monitoring High Availibility Zero down-time tolerance

10 HIS Medical Modules Security Datebook Patient Recording Patient Admittance Out Patient Inpatient Hemodialyses Treatment Plan Vaccination Gynaecological Diseases Operating Theater Performance Follow-Up Pharmacy Blood Bank Pediatric E-Medical Records E-Optics Home Healthcare Invoicing Physiotherapy Nursing Care Cancer Follow-Up Consultation Infectious Diseases Archive Morgue Pathology Prothesis Psychiatry Information Desk Health Committee Announcement & Survey

11 HIS Financial Modules & Others Accounting Inventory Management Fixture Follow-Up Purchasing Sterilization E-Pay Office Equipment Management Medical Waste Management Cafeteria Management Personnel Payrolling Personnel Records Personnel Attendance Follow-Up Form Designing Mailing SMS Statistics Patient Information Monitors Kiosks

12 HIS integration for medical devices / processes Digital archiving for medical records Instant Access to medical data via HIS

13 Kiosk Getting queue number Getting doctor appointment Self check-in Getting laboratory results

14 Mobile Medical PC Mobility Bed-side access to HIS Medical carry box and trash bin

15 Medical Tablet Bed-side applications Bed-side medical record Medicine validation Service record Online access to patient records

16 RFID Integration Integration with RFID Systems Real time tracking solution New born safety Operation room patient tracking Asset tracking

17 Patient Information Screens Online doctor appointment follow-up Doctor information Patient guidance

18 Patient Admission Desks Patient record and admission Getting doctor appointment

19 Security HIS & CCTV System Integration Instant action for the events like baby kidnapping

20 Central Help Desk 7/24 Service Insant call response Ticket dispatching Measurable performance Better service quality Lower costs

21 Service Operation Center 7/24 Online monitoring Remote Level2-Level3 support System performance and security checks System updates

22 End User Support 7/24 Onsite support Experienced technicians Supported Devices for Adana Hospital: > 2000 PCs > 150 Tablets > 400 Printers > 900 Barcode Writers/Readers > 80 Kiosks > 150 LCD Screens > 1000 Access Points > 900 switches

23 Indoor Navigation in Hospital Taking patients to a desired destination by using the shortest and most appropriate path Orienting patients for multi-destination procedures of hospitals Taking disabled patients by using the path for a disabled person Orienting near drugstores

24 Medical Assistance for Patients (Via HIS) Analytics Managing doctor s appointments Easy Self Check-In for doctor s appointments when its location in hospital is near Setting Reminders for a doctor s appointment when its time approaches Prescription records after doctor s examination Processing data of visitor anonymously (Unique Visits, Frequency, etc.) Heat Map of patients within hospital (will be helpful for operational improvements) Customized dashboard for administrators Easy Access for medical records (Laboratory results, Doctor Reports, etc.)

25 Smart Hospital Solutions

26 Vision for Digital Healthcare Campuses FIRE DETECTION &ALARM MEDICINE TRACKING CONTROL PATIENT INFORMATION & ENTERTAINMENT PATIENT TRACKING & CONTROL NURSE CALL & WORKFLOW MANAGEMENT SECURITY MANAGEMENT DIGITAL CCTV PACS EPR EHC ASSET MANAGEMENT QUEST MANAGEMENT &KIOSKS CRITICAL ENVIRONMENTAL AIR PRESSURE CONTROL BUILDING AUTOMATION & ENERGY MANAGEMENT LIGHTENING CONTROL IP TELEPHONE IP WIRELESS TELEPHONE MOBILE SCANNING SOLUTION OPERATION & MAINTENANCE SERVICE DATA MANAGEMENT

27 ILC Solutions Smart Hospital Room Management System Medicine Control and Tracking System Mobile Services and Workflows Baby Safety & Location Tracking System Integrated Building Management System and Service

28 Smart Hospital Room Management System Nurse Call System Part Nurse Console HIS Integration Bed Management Software and Solutions Room Management System (Cleaning, Lightening, Airconditioning etc.) Hygienic Systems Suitable for International Healthcare Certifies Information Monitors for Nurses Patient Dect Telephone integrated with VOIP Telephone System Patient Dect telephone Touch screens for staff

29 Smart Hospital Room Management System Patient Infotainment (Information and Entertainment) System Part Entertainment and Hospitality Applications (IP TV, Game, Music, Film, Internet Access etc. ) HIS Integration (treatment tracking for doctors and nurses)

30 Smart Hospital Room Management System Reporting and Analysis for Management Personnel Response Time, Number of Alarm Reports Statistical Compliance Analysis for Each Room, Service, Floor, Hospital Person, Department, Unit etc. for the Use of a Patient and Performance Statistics User Authentication Level Reports System Login Reports etc.

31 Mobile Systems and Automated Workflows Mobile Hand Devices Workflow Processes Applications Patient recognition Instant access to patient information Patient discharge Bed management Medication authentication, control and tracking system Scanning of test samples at bed-side Access alarms from anywhere Barcode and QR code reading feature Hygenic and IP 67 protection class HIS Mobile application accessible

32 Real Time Location Tracking System Staff Tracking Patient Tracking Baby Protection / Tracking Asset Tracking (Critical Medical Devices) Patient Roaming Alarm RFID Tags Mother-Baby matching and tracking

33 Thank You