We see a world transformed by technology. Can you?

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1 We see a world transformed by technology. Can you?

2 We see a world transformed by technology. Can you? At HSBC, we re inspired by how technology is transforming the way we do business. Our global connections are now closer than ever, allowing us to collaborate with colleagues around the world and deliver a better, faster service to customers everywhere. Technology is also allowing us to develop alternative ways of working, giving us greater flexibility over when, where and how we choose to work. Right now, we re looking to connect with the best and the brightest people from around the world to explore the exciting new ways technology will shape our business in the future. HSBC serves around 54 million customers from 6,300 offices in 75 countries and territories in Europe, Asia-Pacific, the Middle East and North Africa, North America and Latin America. Embracing the HSBC values Dependable, Open, and Connected throughout their working lives, our global workforce comprises some 254,000* employees who are dedicated to creating a more meritocratic and diverse organisation that the world s leading talent aspire to join. HSBC in Malaysia HSBC s presence in Malaysia dates back to 1884, when the Hong Kong and Shanghai Banking Corporation Limited established its first office in the country on the island of Penang. HSBC Bank Malaysia Berhad was locally incorporated in 1984 and is a wholly-owned subsidiary of The Hong Kong and Shanghai Banking Corporation Limited (a company under the HSBC Group). About HSBC Malaysia Bank HSBC Bank Malaysia Berhad, a wholly-owned subsidiary of HSBC Group, has been in Malaysia for more than 128 years with 68 branches nationwide. HSBC Bank Malaysia s ability to combine international expertise with in-depth local knowledge and experience places it in a unique position to serve customers domestic and international needs. The Bank s pioneering role reflects its long-term commitment to its customers and to Malaysia. Our extensive range of services includes retail banking and wealth management, commercial banking, global banking and markets, Takaful (Islamic insurance) and Islamic financial solutions. Retail Banking and Wealth Management - Sales, Distribution and Business Development Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments, thereby maximising value and business revenue. Responsible for achieving sales and revenue targets and implementing distribution strategy, the team drives the delivery of market leading retail customer experiences. We are currently seeking ambitious individuals to join our Sales, Distribution and Business Development team in the following roles: Contact Centre Service and Sales Representative Contact Centre Service and Sales Representatives are responsible for achieving sales targets to contribute to overall business profitability. They deliver high service standards by ensuring that all presentations to customers are in accordance with product guides and sales scripts, and that all sales submissions are aligned with customers requests and have zero defects. Good communication skills Performance driven Mobile Banker (Cards/PIL) A Mobile Banker for Cards and Personal Loans generates income through the acquisition of customers for credit cards and personal loans, as well as cross-selling other Retail Banking and Wealth Management products and services. Experience in sales-related industry Good communication skills Mobile Banker (Mortgage) A Mobile Banker for Cards and Personal Loans generates income through the acquisition of customers for credit cards and personal loans, as well as cross-selling other Retail Banking and Wealth Management products and services. Experience in sales-related industry Well-developed communication skills Personal Banker A Personal Banker identifies the financial needs of customers, according to their life stages, by undertaking individual reviews and building customer rapport, then matches these needs to solutions from our product range. In this way they proactively build the business by acquiring new customers and by retaining and increasing the product holdings of existing customers, thus achieving individual and branch sales targets. Degree holder with keen interest in sales or minimum SPM with banking sales related experience Motivated and able Well-developed communication and negotiation skills *as at 24 February 2014

3 HSBC Amanah (Malaysia) Representing the largest global Islamic financial services team of any international bank, HSBC Amanah provides a full suite of innovative Islamic products and services to retail and corporate customers around the world. Complementing HSBC s comprehensive range of global banking and financing solutions, HSBC Amanah leverages the Group s international experience and expertise in Islamic finance to best serve the growing demand for this viable alternative to conventional financing in Malaysia. We are currently seeking ambitious individuals to join our team in the following roles: Advance Financial Guide This role contributes to the profitability of the branch and the Retail Banking and Wealth Management business, through the sale of Amanah products using a consultative selling process to consistently achieve individual sales targets. This includes providing service to customers for non-cash transactions when necessary. Diploma or SPM with some work experience Professional, goal-oriented and confident Excellent communication and interpersonal skills Willing to work flexible hours Global Banking and Markets Contact Centre General Processing HSBC Securities Services Premier Financial Guide Building and managing the portfolio of high-networth Premier customers, a Premier Financial Guide ensures a high level of sales and service for HSBC Amanah Wealth Management products, as well as cross-selling our products, to meet and exceed customers financial needs. Knowledge of Unit Trusts or insurance license is essential Minimum of Diploma or SPM with some work experience Excellent communication and interpersonal skills Self-motivated and results-oriented About HSBC Electronic Data Processing Malaysia Sdn. Bhd. (HDPM) HSBC Electronic Data Processing Malaysia Sdn. Bhd. (HDPM) is an MSC status company that was incorporated in July 2002 in Cyberjaya. In May 2007 a second site was established in Exchange Square Building, Kuala Lumpur to accommodate further growth and provide in-country contingency. With 340 processes under 14 General Banking Services serving 45 countries and five spoken languages, HDPM has won the Outsourcing Malaysia Excellence Award for two consecutive years in 2012 and Global Support Executive We are seeking talented individuals to join us in the role of Global Support Executive in each of the following business areas: These entry-level positions provide efficient and reliable support to daily operations and processes through a range of varied activities. All employees will be provided with ongoing training and opportunities that allow them to forge a successful career at HSBC. Global Banking and Markets Locations: Cyberjaya and Kuala Lumpur HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. We partner with corporate, government and institutional clients to help them achieve consistent, long-term performance. Global Support Executives support global market traders based in London, Hong Kong, New York and Paris in a range of post-trade functions. Degree or significant experience in finance, business accountancy or banking Fluency in verbal and written English and Chinese (Mandarin and Cantonese) General Processing Locations: Cyberjaya General Processing undertakes the back-end banking operations and data processing for various business areas, including Payments, General banking and services, Wealth Management, Credit and risk Insurance and Trade. Global Support Executives support businesses across countries such as Australia, Hong Kong, New Zealand, Taiwan, Singapore, UK and USA. Possess at least SPM, degree preferred Fluency in verbal and written English and Mandarin, Cantonese is advantageous Contact Centre Location: Cyberjaya Our Contact Centre in Malaysia provides inbound call centre sales and service as well as correspondence. The Centre supports telephone and online distribution channels for Retail Banking & Wealth Management (including Premier Banking) as well as Commercial Banking customers and products. The Malaysian Contact Centre serves customers from 10 countries around the world. Possess at least SPM, degree preferred Sales and listening skills Fluency in verbal and written English and Mandarin, Cantonese is advantageous HSBC Securities Services Locations: Cyberjaya and Kuala Lumpur Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. Global Support Executives support fund administration and transfers servicing traditional funds, hedge funds and private equity funds; statutory reporting for funds; and trustee and depository services. Degree or significant experience in finance, business accountancy or banking Fluency in verbal and written English

4 About HSBC Global Technology (GLT) HSBC Global Technology is a part of the HSBC Group. GLT offers a variety of career streams like Project Management, Technology Solutions, Process and Quality, Software Testing, Business Domain, Technical Specialist and Product Specialist. We work with the latest technologies across varied platforms. We are currently seeking ambitious individuals to join our Global Technology team in the following roles: (ETL/Informatica) s (ETL/Informatica) are responsible for the development of knowledge and expertise in applications, utilities, underlying programming skill sets as well as methodology and procedures used within the systems environment. They assist in the design of new and revised computer systems by studying existing systems, analyzing user requirements and specifying enhanced system components, and writing oramending programs according to specifications. Degree holder or equivalent in Computer Science, Experience working with ETL Tools (Datastage/Informatica/Data warehouse) and Datawarehousing Concepts, DataStage PX 7.5 and above, DB2, Unix (AS400/RPG/COBOL) Key responsibilities include working with business analysts and project managers to deliver and support production rollout. s are expected to design and develop IT solutions, both local and global, to meet business needs according to established standards and best practices. Qualification in computer science or information technology Experience working in AS400/RPG/COBOL and software design, development and testing Relevant working experience in iseries, RPG, ILE and CL Programming would be an advantage /Senior Software/ Consultant Specialist (JAVA/CORE JAVA) Key responsibilities include the design, development, implementation and maintenance to support automated build, release and regression works. The developer will drive the code deliverables at all stages of the SDLC, participate in third line support of the application, and perform code design and review activities along with other senior technical members of the project team. A strong problem solver with experience working in Java/Core Java and Object Relational Mapping such as Hibernate, spring, Flex Relevant technical experience on the following languages: XML/HTML/JavaScript, Shell Script, PLSQL, CSS & VB Senior /Consultant Specialist (UNIX L3 Support) Senior s (UNIX L3 Support) are responsible for all aspects of the service infrastructure and diagnosis of technical issues with the environment as well as the provision of steps and suggestions for resolution. Degree holder or equivalent in Science/ Solid experience of Java and J2EE applications Well-developed knowledge of Websphere Application Server and architecture Good Oracle database, SQL backup and restoration skills, and Unix/Linux scripting skills (PeopleSoft Developer) s (PeopleSoft Developer) are primarily responsible for designing, coding and unit testing of PeopleSoft HR deliverables. The high-level designs will be provided by the design authority. Degree-holder or equivalent in Science/ Experience working in PeopleSoft financials and HRMS Relevant hands-on technical experience of PeopleCode, App Engine, App DesignerDB2, PeopleSoft (versions 8.4, 8.8 and 8.9) Good knowledge and hands-on experience of PeopleSoft Query and Enterprise portal /Senior Software Engineer/Team Lead/Consultant Specialist (Automation Testing) s (Automation Testing) are responsible for the framework design and running of automated Test Plans, including implementation estimates, data management design, test scripting and effective execution and reporting of the automated test pack. Solid experience in Automation testing Knowledge of the financial services or banking business /Senior Software Engineer/Team Leave/Consultant Specialist (Manual Testing) s (Manual Testing) are involved with the creation of test plans and scripts that interact with SQL Server databases. Key responsibilities include the effective management and reporting of defects, working with distributed test, development and analysis teams. Solid experience working in manual testing, including Intelligent Data testing and experience of building test data input files Experience creating test scripts for use in automation and working with skilled automation test teams Strong experience of using HP Quality Centre or similar tool for testing case management and defect logging Creation of SQL scripts to verify test results Business Analyst/ Senior Business Analyst Business Analysts are responsible for building the business/domain knowledge required to perform day-to-day support on issues faced by the business. This includes providing guidance and clarification to the development team members on the business requirements and documenting functionality for further use in global IT systems. Degree holder in a numerate business focused subject such as accounting, finance or an MBA) with relevant work experience Knowledge of financial products, particularly Investment Banking & Credit Risk Management products Knowledge of exchanges, trade blotters and feed handling Experience using relational databases such as SQL or Oracle

5 Transform your future at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Electronic Data Processing (Malaysia) Sdn Bhd (Company number H). Copyright. HSBC Electronic Data Processing (Malaysia) Sdn Bhd. All rights reserved.