AGENDA Location: Sheraton Golf Parco De Medici Hotel and Resort, Rome, Italy

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1 AGENDA Location: Sheraton Golf Parco De Medici Hotel and Resort, Rome, Italy Wednesday 17 April 19:00 21:00 Informal Networking Welcome Dinner (Optional) Rinascimento Restaurant / Umanesimo, Ground Floor Thursday 18 April 06:30 10:00 Breakfast (for guests with overnight accommodation at Sheraton Golf Parco dè Medici Hotel) Rinascimento Restaurant, Ground Floor 08:30 09:30 Registration and Welcome Coffee 09:00 09:30 IT Executives Showcase Session: Connect to a Network of More Than 15,000 Peers Cherin Dash, Executive Client Manager, Gartner Executive Programs Gartner Peer Connect is a dynamic online community of IT and business executives from around the globe, connecting with one another for decision support on initiatives, advice and more. Clients locate and engage with one another to focus on their IT and business-related challenges to achieve greater professional success and gain greater value from Gartner. Use the robust online Q&A forums to connect, collaborate and get the unbiased answers you need now from a trusted network of IT decision makers and executives from around the globe. Search the Peer Connect directory of more than 15,000 Gartner clients to begin one-on-one networking with your peers. Join us for a tour and description of Gartner Peer Connect and your opportunity to sign up! 1

2 09:30 09:45 Welcome and Introduction Marti Harris, Director, Gartner Research; Anna-Maria Nenna, Executive Partner, Gartner Executive Programs 09:45 10:30 Plenary Session: Building Learning Stacks for an Evolving Learning Environment Marti Harris, Director, Gartner Research As learning environments rapidly evolve, learning stacks not only provide institutions with help in meeting their pedagogical needs quickly and cost-effectively but also offer a mechanism for integrating and leveraging content from outside the immediate academic environment. 10:30 11:00 Networking Coffee Break 11:00 12:00 Plenary Session: Creating Meaningful Service Portfolios and Service Catalogs Simon Mingay, Vice President, Gartner Research In the drive to excellence in management of information and technology, a well-defined IT service portfolio and IT service catalog are critical in clarifying the purpose of the IT organization, communicating the value of IT services and explicitly identifying what IT is optimizing. Becoming a digital leader may require redoing these foundation items so that IT can be more agile in responding to demands from the organization s leadership team, quickly and correctly prioritizing new projects and requests. 12:00 12:45 Networking Lunch 12:45 14:00 Workshop: Cost Optimization Fabrizio Magnani, Executive Partner, Gartner Executive Programs Many universities are facing challenging times, given the current and complex economic environment. Using the right approach, the IT budget is a potential area of optimization for higher education institutes. This highly interactive session is designed to share best practices and ideas on how the CIO and senior IT executive can implement cost reductions. Workshop: Business and Learning Analytics in Higher Education Marti Harris, Director, Gartner Research; Anna Maria Nenna, Executive Partner, Gartner Executive Programs Analytics is of growing interest to the CIO and the institution; in a changing environment CIOs are looking for opportunities and tools to support the educational eco-system. Gartner has seen that the adoption of analytics can vary greatly within the university. This workshop will help determine your institutional need for analytics as well as: Workshop: The Art and Science of Creating Service Portfolios and Catalogs Simon Mingay, Vice President, Gartner Research In the drive to excellence in management of information and technology, a well-defined IT service portfolio and IT service catalog are critical in clarifying the purpose of the IT organization, communicating the value of IT services and explicitly identifying what IT is optimizing. Becoming a digital leader may require redoing these foundation items so that IT can be more agile in responding to the organization s demands, quickly and correctly 2

3 This workshop will: Identify the main typology of cost saving initiatives and how they affect organizations Offer an opportunity to practice the specific techniques identified by Gartner Research to reduce IT spend Explore how an organization can assess the effect of cost optimization initiatives as well as how to prioritize the implementation of these initiatives. Best use of business analytics and learning analytics Where and when business and learning analytics overlap How Big Data influences higher education How to a select analytic solutions. prioritizing new projects and requests. In this workshop, we ll examine IT service portfolio challenges and good practices in higher education and you ll create a stalking horse of your own IT service portfolio and gain a good understanding of crafting service descriptions and value statements. 14:00 14:20 Networking Coffee Break 14:20 15:00 Plenary Session: Transforming IT From Tactical Delivery to Strategic Enabler Rhys Davies, Director of Information Technology, University of Leeds Rhys Davies is an innovative strategist who delivers transformational IT and has worked across several sectors including Retail, Gaming and Higher Education. This presentation will showcase IT transformation both from a strategic and delivery perspective. 15:00 15:15 Wrap-Up and Reflections on Day 1 Marti Harris, Director, Gartner Research, and Anna-Maria Nenna, Executive Partner, Gartner Executive Programs 15:30 Coach Departs for Sapienza University of Rome 16:30 18:30 External Keynote: Universities, Innovation and ICT Tiziana Catarci, Vice Rector of Infrastructures and Technologies, Sapienza University of Rome; Camil Demetrescu, Professor, Department of Computer, Control and Management Engineering, Sapienza University of Rome; Roberto Messa, Information System Senior Manager, Infosapienza Center, Sapienza University of Rome; Marco Schaerf, Professor, Department of Computer, Control and Management Engineering, Sapienza University of Rome The rapid advance and convergence of information and communication technologies is facilitating greater accessibility and greater flexibility. Technologies provide universities with a focus for advances in teaching and learning that can be used as selling points in 3

4 their marketing, and they promise a means of responding to the problems emerging from this new environment, such as different teaching models; advanced user needs and expectations; and the need of major organizational changes, including a deep process re-engineering. Sapienza is undertaking a profound information and communication technology (ICT) renovation, aiming at becoming a real useroriented university, offering more high-quality services to all classes of users, ensuring efficacy, effectiveness and no waste of resources. The ICT renovation involves a new communication portal and a forthcoming service-oriented portal, new integrated enterprise information systems, new hardware and software architectures, new collaboration environments, new mobile services and more. 18:30 Coach Departs Back to Hotel 19:00 21:00 Pre-Dinner Refreshments followed by Dinner Rinascimento Restaurant, Ground Floor Friday 19 April 06:30 10:00 Breakfast (for guests with overnight accommodation at Sheraton Golf Parco dè Medici Hotel) Rinascimento Restaurant, Ground Floor 08:30 09:15 Welcome Coffee 09:15 09:30 Reflections on Day 1 and Introduction to Day 2 09:30 10:30 Plenary Session: Information Is the Next Business Opportunity: Are You Ready? Regina Casonato, Managing Vice President, Gartner Research We are all too aware of the increasing business demand for value from information often characterized as the big data problem yet most organizations approach the problem tactically rather than strategically. As business demands increase in complexity and scope, information leaders need a new approach. This presentation examines the four drivers behind business demand for information and what you should do about it. What are the four drivers behind business demand for information? What mistakes are most organizations making? What can you do to build a solid EIM program that will last? 10:30 11:00 Networking Coffee Break 4

5 11:00 12:00 Plenary Session: Business Capability Modeling Brings Clarity and Insight to Strategy and Execution Lee Weldon, Director, Gartner Research CIOs who create, use and champion business capability models can improve their interactions with stakeholders and provide the clarity and insight that senior leaders need to produce fact-based strategic plans. 12:00 12:45 Networking Lunch 12:45 14:00 Workshop: Identifying Big Data Challenges and Opportunities Regina Casonato, Managing Vice President, Gartner Research This workshop will help attendees understand big data opportunities and challenges, and better plan for data sources, operational and transformational opportunities, and key big data strategy elements. Workshop: Strategy on a Page Anna-Maria Nenna, Executive Partner, Gartner Executive Programs; Fabrizio Magnani, Executive Partner, Gartner Executive Programs Learn how to create a one-page strategy in this hands-on workshop. This workshop will focus on a number of key issues: What is a strategy? How can a CIO effectively communicate a strategy? What are the uses of a one-page strategy? Workshop: Business Capability Modeling Lee Weldon, Director, Gartner Research By modeling the impact of digitization on business capabilities, which include people, processes and systems, CIOs can work with business leaders to fully assess the implications of the strategy and clarify the priorities for execution. CIOs who take this proactive, holistic approach elevate their role from that of technology supplier to that of strategic partner in delivering the digital edge. This workshop will use a case study to show how business capability models can be applied to extend the digitization strategy and optimize the execution plan. 14:05 15:05 Plenary Session: Talent at the Edge Lee Weldon, Director, Gartner Research Which leading-edge practices will win the race for talent? Competitive leaders don t complain about talent constraints; they break through assumptions about work, employment and engagement to attract extraordinary talent and find the expertise they need. Market expansion, competitive advantage and business innovation all are at stake. CIOs and other business executives will learn which advanced practices are at the competitive edge. Leadership, imagination and courage are crucial to defining and adopting leading-edge practices. 15:05 15:20 Wrap-Up and Closing Remarks 5

6 15:20 Depart 6