Building Better Businesses Through Payment Innovation. Prepared by: Mau San Andres Associate Director

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Belinda Merryl Craig
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1 Building Better Businesses Through Payment Innovation Prepared by: Mau San Andres Associate Director

2 Agenda Evolution Of Payments - A quick look at the history of how payments have evolved over the years Drivers Of Payment Innovation - Factors that influence the changing face of payments Building Better Businesses - The importance of payments in driving success for businesses Staying On The Loop - What s next for payments in 2017? AsiaPay Company Profile

Evolution Of Payments HOW PAYMENTS EVOLVED THROUGHOUT HISTORY A Long Time Ago Bartering People have availed products and services in exchange for resources such as meat, metal and fruits.

3 Evolution Of Payments HOW PAYMENTS EVOLVED THROUGHOUT HISTORY A Long Time Ago Bartering People have availed products and services in exchange for resources such as meat, metal and fruits. 118 BC - Leather Money The earliest form of bank notes issued in China AD - Bank Notes Issued by banks for depositors and borrowers to carry around instead of coins to 600 BC - Metal Coins The earliest form were crude coins made from non-precious metals for cheap transactions. Later on, refined coins using silver and gold were produced. 806 AD - Paper Money The first paper currency appeared in China

Evolution Of Payments HOW PAYMENTS EVOLVED THROUGHOUT HISTORY 1950 - Credit Card The first ever credit card, made from cardboard

1920s - Charge Cards First issued by department stores, hotel chains and service stations to make it convenient for customers to

4 Evolution Of Payments HOW PAYMENTS EVOLVED THROUGHOUT HISTORY Credit Card The first ever credit card, made from cardboard material and was introduced by Diners Club Credit Card Terminal Visa introduces the first credit card capturing terminal. 1920s - Charge Cards First issued by department stores, hotel chains and service stations to make it convenient for customers to avail services without using cash Debit Card Seattle First National Bank offered the first debit card to business executives.

5 Evolution Of Payments HOW PAYMENTS EVOLVED THROUGHOUT HISTORY Online Banking Standford Federal Credit Union was the first to offer internet banking services to its members Smart Cards Rapid Increase in the usage of contactless payments via smart cards Bitcoin The first digital currency specification and proof of concept was published by Satoshi Nakamoto SMS/Text-Based Payments Initiated by Coca Cola by making it possible to pay for a coke via SMS Digital/Mobile Wallet m-pesa created the first digital/ mobile wallet for emerging markets Present Innovations in Online & Mobile Payments Visa Checkout, Apple Pay, Samsung Pay, mpos devices, Tokenization, and more...

Drivers Of Payment Innovation FACTORS THAT INFLUENCE THE CHANGING

that we desire to make things Technology easier, faster and more

Whether it s online or in-person, people want to feel safe when

6 Drivers Of Payment Innovation FACTORS THAT INFLUENCE THE CHANGING FACE OF PAYMENTS Convenience Security It s in our human nature that we desire to make things Technology easier, faster and more accessible for us. Whether it s online or in-person, people want to feel safe when they do transactions. Payments have evolved throughout history because the technology was there to make it possible.

7 Building Better Businesses THE IMPORTANCE OF PAYMENTS IN DRIVING SUCCESS FOR BUSINESSES WHERE DO CUSTOMERS MOST LIKELY ABANDON THEIR SHOPPING CARTS? 35.70% 37.40% [VALUE] [VALUE] 20.90% SHIPPING ADDRESS INPUT BILLING ADDRESS INPUT SHIPPING OPTIONS CHECKOUT LOGIN PAYMENT STAGE The payment phase is the final stage of the e-conversion funnel Source:

8 Building Better Businesses THE IMPORTANCE OF PAYMENTS IN DRIVING SUCCESS FOR BUSINESSES 60.00% [VALUE] PREFERRED ONLINE PAYMENT METHODS IN SOUTHEAST ASIA Q % 40.00% 30.00% 37.00% 35.00% 34.00% 31.00% 20.00% 15% 10.00% 0.00% CREDIT CARD DIGITAL PAYMENT SYSTEMS (PayPal, AliPay) DIRECT DEBIT FROM BANK ACCOUNT CASH ON DELIVERY DEBIT CARD STORE SPECIFIC GIFT CARD Source:

9 Staying On The Loop WHAT S NEXT FOR PAYMENTS IN 2017? Biometric Payments Instead of using passwords and codes, soon we ll be able to use our biometrics to complete transactions online, in-person or on-the-go. Apple Pay Voice-Command Retinal Scan Facial Recognition

10 Staying On The Loop WHAT S NEXT FOR PAYMENTS IN 2017? Wearable Payment Tech Time to ditch our wallets. Wearable tech may soon be the future of payments as NFC-enabled smart watches and clothing now allow us to pay anywhere, anytime. Apple Watch NFC-enabled Apparel

11 Staying On The Loop WHAT S NEXT FOR PAYMENTS IN 2017? IoT-Enabled Payments (Internet of Things) As the number of connected devices continue to grow, we will see companies utilize disruptive technology to bring greater convenience on how people make payments. VISA Connected Car

world of technology, Fraudsters are only getting smarter

This will give rise to new platforms that will allow us to

12 Staying On The Loop WHAT S NEXT FOR PAYMENTS IN 2017? Security Becomes More Sophisticated In the fast-paced world of technology, Fraudsters are only getting smarter and more deadlier than ever. This will give rise to new platforms that will allow us to authenticate transactions that are harder to duplicate. E.g. Biometrics, Visa Checkout, MasterPass

13 Staying On The Loop WHAT S NEXT FOR PAYMENTS IN 2017? Omni-Channel Payments In this day and age, consumers constantly move from one channel to another. They are no longer confined to purchasing goods and services in only one channel.

Our bank-grade security is also recognized by acquiring banks and card associations worldwide. Major Business Streams 1.

14 Company Profile Who We Are Founded in 2000, AsiaPay is one of the leading electronic payment service providers in Asia. We develop secure and cost-effective payment processing solutions and services for banks and e-businesses in the Asia-Pacific region. Our bank-grade security is also recognized by acquiring banks and card associations worldwide. Major Business Streams 1. Payment Service Provider (ISO/MSP/TPP/PF) 2. Payment Gateway Solution Provider 3. Payment Security Solution Product Vendor (ACS/MPI) 4. ebusiness System Consultancy and Development Vendor

15 Company Profile Corporate Overview: Parent Company Singapore Subsidiary Head Office Countries Covered Local Offices in Asia Professional Workforce No. of Banks / FIs Allied Level 1 PCI DSS Certified 3D-Secure Vendor Business Streams AsiaPay (HK) Limited AsiaPay Payment Technology Pte. Ltd. Hong Kong Since 2006 All Major Card Brands 1. Payment Service Provider (TPP / IPSP / MSP / ISO / PF) 2. Payment Gateway Solution Provider 3. Payment Security Solution Product Vendor 4. ebusiness System Development and Consultancy

16 Awards and Recognition

17 Integration Partners E-Commerce Platforms Global Distribution Systems Business Solutions

18 Integration Partners Ticketing, Booking Management Systems, Event System, Marketing Firms, Hosting and etc

19 COMPANY PROFILE Comprehensive Bank and Payment Network

20 COMPANY PROFILE Omni-Channel Payment Platform Customers Merchants Payment Gateway Acquirer / Card Schemes Acquiring Banks Internet Merchant Website Card Capture Processors e.g. OmniPay, Prizm Mobile Call Center PayDollar PayCart / HRMS / ORMS Shopping Cart Payment Gateway e.g. MIGS, CyberSource Direct Connection Retail / Kiosk 3-D Secure Processing Credit & Debit Cards Bank Account & Net Banking emoto ewallet Processing IVRS Currency Processing Wallet / Prepaid / Others VPOS / mpos Other Plug-in Models Fraud Control Multi-currency Multi-lingual Multi-user entitlement Transaction handling Flexible settlement Dynamic reportings Access control Web / Mobile API (Cash Counter)

21 THANK YOU