4th Industrial Revolution Forum Hanoi Vietnam July Smart City projects - World Bank

Transcription

1 4th Industrial Revolution Forum Hanoi Vietnam July Smart City projects - World Bank

2 ICT Revolution The Information and Communications Technology (ICT) revolution has changed the world in an unprecedented way More than 7 billion mobile subscriptions worldwide, up from 738 million in % of the global population has access to 3G mobile broadband ICT has Ushered irrevocable changes in the way people live Boosted social prosperity Made a significant impact on the growth and competitiveness of economies and cities alike ICT as a solution to urban challenges by harnessing the power of technological advances Top-down investment in infrastructure Bottom-up collaboration with citizens and firms Smart city solutions development and experiment Technology is most useful if cities know how to harness its power to develop practical, localized solutions 2

3 Infrastructure: Trends we are seeing today: Integrated digital platform for government services(build once, re-use always) Use of cross-government shared services, processes, and data Basic registries up to date, secure, and inter-operable New supply models (Service contracts, PPPs) in the cloud computing age Integrated cyber-security and privacy Integrated sensors, Cameras, IoT for Smart Cities Data analytics for municipal service improvements Services: Transformational by design Open and secure by design Digital from end to end Interoperable between central and local governments User-centric service design (customer as a focus, Identity-based) Mobile-centric and able to accommodate new devices too Cross-cutting collaboration between local gov agencies, utilities, academia and citizens

4 Smart Cities are Incorporating Smart City solutions into the everyday urban fabric: Drive greater efficiency in city operations Provide a platform for citywide innovation Promote social inclusion through heightened accountability, citizen empowerment, and smarter decision making Investing in people/human capital; and in better processes & services for the people 4

5 Defining Smart Cities from a World Bank perspective A forward-looking vision of a Smart City is a city that leverages the latest in technology and connectivity to make better decisions and achieve the urban aspirations of its residents (WDR 2016) From the perspective of the World Bank s Twin Goals, Smart Cities also contribute to: Ending extreme poverty Promoting shared prosperity The World Bank s definition of cities becoming smarter More livable, competitive, inclusive and resilient Tapping ICT-enabled opportunities and Smart City solutions 5

6 Defining Smart Cities from a World Bank perspective 6

7 Building Smart Cities in developing countries Make the best use of data, technologies and available resources to improve city planning, management and service delivery, to engage citizens and enhance participation, responsibility and accountability for all. But How? 1) Collaboration and Learning together 7

8 1) Collaboration and Learning together, often through country exchanges Example of Collaboration Basic Registries Africa Birth Registration Rate % (age 0-5) Source: UNICEF

9 1) Collaboration and Learning together Civil Identification Peru (Knowledge Exchange Visit Africa/Peru) 9

10 2 ) Using Data for Smart, people-oriented decision making Data collection through instrumentation Data integration for systematic analysis Data analytics for intelligence Source: World Development Report 2016, Adapted from Palmisano

11 3) Efficiency - Doing More with Less - Smart Transport Collecting and translating large amount of data into insights Boost the efficiency and responsiveness of city operations Better match the supply of public services with realtime needs Uncover emerging problems before they turn into crises Sample predictive transport system Relevant technologies Automated optimization Predictive analytics Evidence-based decision making planning 11

12 4) Framework Digital Government Platforms: Central & Local Whole of Government approach is needed to effectively deliver public services through a dynamic enterprise architecture and shared services for GovAsAPlatform Stakeholders Government Citizens Businesses Donors/NGO/CSO Solution s Health & Welfare Social Svc Education & Learning Citizen/Busines Transactions Revenue& Trade Facilitation Finances Banking Public Works Utilities Transport Digital Enablers: Broadband for connected government, Cloud, Registries (IDs), GIS, Data, Enterprise bus, Shared services, Cybersecurity, epayment Analog Enablers: Laws, Regulations, Standards, Governance, Human Capital 12 12

13 5) Encouraging Innovation Collaboration at City Scale Add Up Individual Smart System to create a Smart City Public-Private-People Partnership (P4) Low-cost knowledge and information sharing through social media Environmental footprint reduction starting from neighborhood Relevant technologies & behaviors Local open data Urban analytics centre The city as a lab: Participation, Living labs, feedback systems Copenhagen Street Lab 13

14 6) Inclusion Ensure Access to services and Societal Benefits for Everyone A Smart City for all residents Use data to target the most vulnerable Open up data to promote accountability Tap mobile connectivity to expand civic participation Sample cases Dakha: Smart Planning Philippines: participatory budgeting and crowdsourcing the identification of smokebelching vehicles São Paulo: geoportal to prioritize housing and slum upgrading investments Nairobi: mapping facilities and community needs in urban slums Source: Mapping Kibera 14

15 Example 1 - Toward a Smart Dhaka City Image Credits (CC@Flickr): United Nations Photo, Rajesh Pamnani, Masud Ananda 15

16 Initiation: Strategic Action Planning for Dhaka Smart City 16

17 Phase 1: Assessing and Evaluating the Situation General Evaluation and Assessment of Current Situation Setting of Strategic Direction Identification and Prioritization of Services General Roadmap for implementation Project preparation and implementation Stocktaking of current situation Formulating activities from overall vision Prioritization of different services Planning/sourcing of resources Formalizing results of project 17

18 Phase 2: Preparation for Implementation Selection of Smart City Solutions and Components Analyzing and mapping current processes BPR Designing and Contextualizing ICT Solutions Developing the Implementation Plan Project preparation and implementation Analysis and mapping of current processes Identification of requirements and needs Planning/sourcing of resources Identification of funding source Drafting of technical and administrative documents Hiring of relevant staff/consultants for project management 18

19 Selected Smart City Components DNCC DSCC GIS Base-Map Implementation Taxation Integration GIS Base-Map Upgrade Road + Traffic Management Revenue enhancement (Holding Tax) Trade license Online Registration and Renewal E-Certificate One-Stop service center One-Stop Center for Citizen Interface with internal system (Birth certificate, Trade license, inheritance, etc.) E-Governance (Internal process) Inventory Management Estate Management E-Governance (Internal process) Road-cutting management Community center management Burial area management 19

20 Example 2: Mobile-based ITS Goals To develop a Guidebook of mobile-based ITS services, which can be widely used by municipalities of developing countries when they prepare ITS Master Plans To establish the basis and framework for the implementation of ITS mobile solutions in order to avoid that municipalities to be technologically locked by companies Activity 1: Development of the Guidebook Phases Activity 2: Technical Assistance to Pilot Cities Activity 3: Revision and Update of Guidebook Activity 4: Dissemination of the Guidebook and Lessons-learned 20

21 Conventional ITS vs. Mobile-based ITS Conventional ITS Mobile-based ITS 21

22 From ITS Services to Mobile-based ITS Solutions (Cont d) 22

23 Challenges in Smart City Planning Lessons learnt Administrative Cycle (5 years) Multiple Stakeholders Rapidness (Speed) of project vs. Impact and/or Quality of Project Visibility (Front-end) vs. Functionality (Back-end) Project Coverage Gaps vs. Project Coverage Duplication Specialized benefit for one department vs. Small but general benefits for all Funding and Sustainability Internal Funding vs. External Funding Outsourcing vs. Internal Operations 23

24 Issues Identified during Project Implementation, Lessons learnt Time is of the essence: Usually not many years left in Mayor s term Acceleration of project needed, identifying one project to start with Project planning/implementation delays, quality issues Lack of internal capacity New jobs/different combination of qualifications, lack of local experience Difficulties and delays in procuring relevant experts Interoperability (GIS/traffic etc.) issues Coordination between cities needed Long term Collaboration between government (loval and central), experts, industry, citizens and development partners is critical for the success of Smart Cities projects 24

25 4th Industrial Revolution Forum Hanoi, Vietnam July Thank you!