New IBM SurePOS 500 Models 545 and 565 offer productivity and prestige for retail environments at a competitive cost

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1 Hardware Announcement September 26, 2006 New IBM SurePOS 500 Models 545 and 565 offer productivity and prestige for retail environments at a competitive cost Overview The IBM 4846 SurePOS 500 POS System can make your retail environment the best it can be with retail-hardened SurePOS 500 Series models. These models allow you to select the software from IBM Business Partners for your specific environment, enabling you to run many system unit options and a wide array of peripheral devices. Performance The new SurePOS 500 Models 545 and 565 have 2.53 GHz Celeron D 326 (2.53 GHz) processor with industry-leading technology for peak application performance. The new models incorporate Serial ATA Hard Disk Drive, DDR 2 Memory and Express Architecture Video for better performance and potential support for future technology and operating systems IR Touch Improved Infrared (IR) touch with the activation area placed closer to the screen, reducing unintentional activations and improving direct sunlight performance. Improved serviceability The SurePOS 500 is designed to allow for more CRU Customer Replaceable Units. The tool free design allows customers or field repair technicians to quickly and economically remove and replace modules thereby reducing outages and simplifying recovery when needed. This helps reduce total cost of ownership. Reliable and sleek design The SurePOS 500 continues to meet the needs of harsh environments of restaurants and retail with its sleek design and compact footprint, while helping improve your customers experience. Key prerequisites SurePOS Models E45 and E65 are preloaded with Microsoft Windows Embedded for Point of Service. Recovery CD is available via feature code that can be ordered with the initial purchase or later as an MES. To order the recovery CD as an MES you must provide an entitled machine type model and serial. The recovery CD is not transferable between hardware and should be used only on the machine type model serial for which it was ordered. Product For details, refer to the Product section in this announcement. Planned availability dates October 13, 2006: All but Exx Models November 17, 2006: Exx Models At a glance The SurePOS 500 system units with integrated touch screens will help you easily create the right solution for your business. The new SurePOS 500 Series models offer: An Intel Celeron D 326 (2.53 GHz) processor 512MB of DDR2 memory standard, upgradeable to 1 GB, 1.5GB, or 2GB. 8 to 128 MB UMA video memory A 80 GB SATA 2 HDD or greater 15 inch (12.1 inch options) Infrared (IR) touch New enhanced wireless integration kit providing coverage and flexibility to meet most country-specific wireless requirements by utilizing USB technology (USB wireless Dongle not included). The Performance multimedia models also offer the capability to add wireless support via PC card slot. Enhanced systems management Port enhancements, including powered 12V and 24V USB ports, standard A wide range of optional features including receipt printers, displays, and trays to keep the counter neat. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM Asia Pacific IBM is a registered trademark of International Business Machines Corporation. AG

2 AP distribution CTRY/Region Announced ASEAN * -- Yes Australia -- Yes Hong Kong -- Yes PRC -- Yes Macao -- Yes Taiwan -- Yes Korea -- Yes Japan -- Yes New Zealand -- Yes * Bangladesh, Brunei, Myanmar, Sri Lanka, India, Nepal, Indonesia, Malaysia, Philippines, Singapore, Thailand, Laos, Cambodia, Vietnam The IBM 4846 SurePOS 500 Series Point of Sale System provides support for the POS transactions within your food service, hospitality, petroleum, and specialty retail providers worldwide. Performance Multimedia Model (Model 565) The Model 565 display has excellent visibility in bright light via a 12 inch (or optional 15 inch dual-bulb) IR touch screen that provides a wide viewing angle for training many people at once, and a headphone jack for private, quiet training in active environments. An independent video adapter is available as an option to display a multimedia image on a second LCD for advertising or upselling. Where stringing cable is not practical, wireless capability through a PC Card type-ii slot or customer supplied USB wireless dongle enables the use of wireless capability. Performance Standard Model (Model 545) If you need full-function POS or combined POS/back-office terminal at an entry price point, the 545 is the right choice for you. It offers a dual-bulb active color LCD and the same processing power as the model 565, all at a lower total cost of ownership. A great new value-add from IBM is systems management being delivered by Remote Management Agent Version 2 (RMAV2) that offers dynamic new capabilities with its integration with IBM Director Server. Both RMA V2 and IBM Director are no charge products delivering market leading systems management capabilities of IBM Point of Sales hardware. Together they offer significant value to the Retail space in managing Total Store environments. RMA V2 supports IBM SurePOS 700, SurePOS 300, SurePOS 500, Anyplace Kiosks, Mobile Tablet for Retail (MTR), and Self Checkout. RMA V2 delivers systems management functionality such as configuration management, inventory management, event notification and forwarding, remote operations, software distribution, and monitoring. It will be provided as a free download from the following support Product positioning The SurePOS 500 Series offers customers a transition to an innovative, open platform. The 500 Series is intended for specialty retailers, food service, petroleum and hospitality retailers. Statement of general direction IBM Retail Store Solutions demonstrates its continuing commitment to innovation at the hardware platform level by previewing the optional Solid State Drive (Embedded USB modular flash disk) feature and is committed to continue the delivery of the 17-inch QUAD Bulb LCD (This optional Infrared, Touch LCD is larger than the Standard 15-inch LCD) for the IBM SurePOS 500. IBM currently plans to make these options available 1H2007. Previews provide insight into IBM plans and direction. Availability, prices, ordering information, and terms and conditions will be provided when the product is announced. All statements regarding IBM s plans, directions, and intent are subject to change or withdrawal without notice. All statements regarding IBM s plans, directions, and intent are subject to change or withdrawal without notice. Any reliance on these Statements of General Direction is at the relying party s sole risk and will not create liability or obligation for IBM. Product Machine Feature type Model Performance Standard Model, GHz Intel Celeron D 326 Processor, 512MB DDR2 Memory, 80 GB Serial SATA 2 Hard Drive, 15 LCD w/infrared Touch Display Performance Standard Model 4846 E45 with Microsoft WePOS Preload, 2.53GHz Intel Celeron D 326 Processor, 512MB DDR2 Memory, 80 GB Serial SATA 2 Hard Drive, 15 LCD w/infrared Touch Display Performance Multimedia Model, GHz Intel Celeron D 326 Processor, 512MB DDR2 Memory, 80 GB Serial SATA 2 Hard Drive, 15 LCD w/infrared Touch Display, Stereo Speaker and PC card slot Performance Multimedia Model 4846 E65 with Microsoft WePOS Preload, 2.53GHz Intel Celeron D 326 Processor, 512MB DDR2 Memory, 80 GB Serial SATA 2 Hard Drive, 15 LCD w/infrared Touch Display, Stereo Speaker and PC card slot Note: Japan not included. Bulk Feature Order Vehicle Optional features Note: The following features are orderable on the 4846 Models indicated on each feature: WePOS Recovery CD E45,E PC Card Slot Cover 565,E Note: The following features are orderable on 4846 Models 545, 565, E45 and E65: Independent Video Adapter 2016 Extra 80GB Serial ATA Hard Disk Drive 7809 External 1.44MB USB Diskette Drive 7804 AG

3 Memory 512MB Additional DDR 2 (533MHz Memory) 7898 (1 DIMM) 1GB Additional DDR 2 (533MHz Memory) 7899 (1 DIMM) Total 1GB DDR 2 (533MHz) Memory 7895 as single DIMM Total 2GB DDR 2 Memory (2 DIMMs) 7896 Trays, Panels and Covers Cash drawer integration tray 6002 w/printer filler Countertop integration tray 6003 w/printer filler Retail Countertop and Full Size Cash 6004 Drawer Integration Tray Filler Panel for CANPOS Keyboard on 6126 Full Size Cash Drawer Retail Integration Tray Wireless Dongle Cover Kit 5948 Cash Drawers, Tills, and Cash Drawer Locks Compact Cash Drawer, Iron Gray 4781 Full Size Cash Drawer, Iron Gray 4881 Integrated Cash Drawer Cable 4580 Distributed Cash Drawer Cable 4575 Cash Drawer Undercounter Mounting 4570 Brackets Locking Till Cover for Compact Cash Drawer 4765 Locking Till Cover for Wide Cash Drawer 4875 Vertical Till Insert for Compact Cash Drawer 4775 Horizontal Till Insert for Compact Cash Drawer 4770 Adjustable Till insert for Full size cash drawer 4870 Fixed Till Insert for Full Size Cash Drawer 4865 Cash Drawer Plug- Non-operational Lock 9200 Cash Drawer Lock 9202 Cash Drawer Lock 9203 Cash Drawer Lock 9204 Cash Drawer Lock 9205 Cash Drawer Lock 9206 Cash Drawer Lock 9207 Cash Drawer Lock 9208 Cash Drawer Lock 9209 Cash Drawer Lock 9210 Cash Drawer Lock 9211 Cash Drawer Hardware Kit 9521 Random Key Lock 9218 Coin-Roll Opener 4332 Cash Drawer Premium Locks Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Displays and MSRs Integrated Customer Display 1201 Distributed Customer Display 5902 All Points Addressable Customer 5903 Graphics Display (RS232 version) Long Display Cable 5930 Short Display Cable 5940 Short RS pin to RJ45 Cable 2405 Long RS pin to RJ45 Cable Track Magnetic Stripe Reader 1105 Dual Sided Single Track MSR (Japan/Korea) 1106 Display upgrade features 12 IR Display Upgrade -- Factory 7816 Warranty for Legacy I/O Features Service During warranty period for 8903 Legacy 2x20 displays Service During warranty period for 8904 Legacy cash drawers Service During warranty period for 8905 Legacy keyboards Keyboards, Cables and keyboard accessories Split tail ended cables for CANPOS 3064 Keyboard, double ended, 0.7 M Split tail ended cables for CANPOS 3065 Keyboard, double ended, 3.8 M Compact ANPOS Keyboard Keycap 1x2 Kit 3140 (qty 10 of 1x2 keycaps) Compact ANPOS Keyboard Keycap 1x1 Kit 3141 (qty 10 of 1x1 keycaps) Note: This product is not to be announced in Japan. Compact ANPOS Keyboard -- US English 3057 Compact ANPOS Keyboard -- UK English 3058 Accessories ANPOS Keyboard Labels, Blank ANPOS Keyboard Labels, US English Part 60G G1381 Machine type Model Feature Power Supply Low Voltage Power Supply High Voltage Power Supply Note: Not for PRC China. Note: All publications are available via softcopy from the Web. Note: For PRC China only. Instl/Operations Guide (PRC -- China) 2973 Power Cords (Other than country default) Power Cord, 4.3 M 9898 (UK, Hong Kong) Power Cord, 4.3 M, locking 9890 (Japan) Power Cord, 4.3 M 9870 Power Cord, 4.3 M 9830 (Argentina, Australia/NZ) Note: The following features are orderable on the Bulk Ordering system : Independent Video Adapter 2016 Extra 80GB Serial ATA Hard Disk Drive 7809 External 1.44MB USB Diskette Drive 7804 Memory 512MB Additional DDR 2 (533MHz Memory) 7898 (1 DIMM) 1GB Additional DDR 2 (533MHz Memory) 7899 (1 DIMM) Trays, Panels and Covers Cash drawer integration tray 6002 w/printer filler Countertop integration tray 6003 w/printer filler Retail Countertop and Full Size Cash 6004 Drawer Integration Tray Filler Panel for CANPOS Keyboard on 6126 Full Size Cash Drawer Retail Integration Tray Wireless Dongle Cover Kit 5948 PC Card Slot Cover 8006 Cash Drawers, Tills, and Cash Drawer Locks -3- AG

4 Compact Cash Drawer, Iron Gray 4781 Full Size Cash Drawer, Iron Gray 4881 Integrated Cash Drawer Cable 4580 Distributed Cash Drawer Cable 4575 Cash Drawer Undercounter Mounting 4570 Brackets Locking Till Cover for Compact Cash Drawer 4765 Locking Till Cover for Wide Cash Drawer 4875 Vertical Till Insert for Compact Cash Drawer 4775 Horizontal Till Insert for Compact Cash Drawer 4770 Adjustable Till insert for Full size cash drawer 4870 Fixed Till Insert for Full Size Cash Drawer 4865 Cash Drawer Plug- Non-operational Lock 9200 Cash Drawer Lock 9202 Cash Drawer Lock 9203 Cash Drawer Lock 9204 Cash Drawer Lock 9205 Cash Drawer Lock 9206 Cash Drawer Lock 9207 Cash Drawer Lock 9208 Cash Drawer Lock 9209 Cash Drawer Lock 9210 Cash Drawer Lock 9211 Cash Drawer Hardware Kit 9521 Random Key Lock 9218 Coin-Roll Opener 4332 Cash Drawer Premium Locks Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Cash Drawer Premium Lock Displays and MSRs Integrated Customer Display 1201 Distributed Customer Display 5902 All Points Addressable Customer 5903 Graphics Display (RS232 version) Long Display Cable 5930 Short Display Cable Track Magnetic Stripe Reader 1105 Short RS pin to RJ45 Cable 2405 Long RS pin to RJ45 Cable 2406 Display Upgrade Features Dual Sided Single Track MSR (Japan/Korea) 1106 Keyboards, Cables and keyboard accessories Split tail ended cables for CANPOS 3064 Keyboard, double ended, 0.7 M Split tail ended cables for CANPOS 3065 Keyboard, double ended, 3.8 M Compact ANPOS Keyboard Keycap 1x2 Kit 3140 (qty 10 of 1x2 keycaps) Compact ANPOS Keyboard Keycap 1x1 Kit 3141 (qty 10 of 1x1 keycaps) (UK, Hong Kong) Power Cord, 4.3 M 9890 (Japan) Power Cord, 4.3 M 9870 (Non-locking) Power Cord, 4.3 M 9830 (Argentina, Australia/NZ) Note 1: The recovery CD includes Microsoft Windows Preinstallation Environment software. The Microsoft Windows Preinstallation environment software included with this computer or software may be used for boot, diagnostic, setup, restoration, installation, configuration, test or disaster recovery purposes only. Note: This software contains a security feature that will cause end user customer s system to reboot without prior notification to the end user customer after 24 hours of continuous use. Trademarks SurePOS is a trademark of International Business Machines Corporation in the United States or other countries or both. Celeron and Intel are registered trademarks of Intel Corporation. Microsoft and Windows are trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. Note: This product is not to be announced in Japan. Compact ANPOS Keyboard -- US English 3057 Compact ANPOS Keyboard -- UK English 3058 Accessories ANPOS Keyboard Labels, Blank ANPOS Keyboard Labels, US English Part 60G G1381 Machine Feature type Model Power Cords (Other than country default) Power Cord, 4.3 M 9898 AG

5 IBM Asia Pacific Announcement Supplemental Information September 26, 2006 Education support The following courses are available in support of the IBM SurePOS 500 Models 545 and 565: Title Selling the IBM SurePOS 500 Models 545 and 565 (IBM and Business Partners) Supporting the IBM SurePOS 500 Models 545 and 565 (IBM and Business Partners) Introducing the IBM SurePOS 500 Models 545 and 565 (Customers) IBM SurePOS 500 Models 545 and 565 Hardware Service Training Course RE4846S RE4846T RE4846C SE For more information and to enroll in these courses go to the following Web site Publications The following publications are available in soft copy only. Refer to the following Web site to download the desired publication and language support/html/pubs.html Order Title Language SurePOS 500 Planning, Installation, and Operations Guide for Models 545 and 565: GA G GA English China Japan The following publications are available in soft copy only. Refer to the following Web site to download the desired publication and language support/html/pubs.html Order Title Language SurePOS 500 Planning, Installation, and Operations Guide for Models 545 and 565: GA G GA English China Japan IBM SurePos 500 Series Hardware Service Guide SY SY SA Services English Japanese Korean IBM Global Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit index.html Select your country, and then select the product as the category. Technical information Specified operating environment Physical specifications Free-standing configuration for 12-inch without MSR Maximum Width Measurement: 308 mm (12.1 inch) Maximum Depth Measurement: 317 mm (12.5 inch) Maximum Height Measurement: 358 mm (14.1 inch) Free-standing configuration for 15-inch without MSR Maximum Width Measurement: 369 mm (14.5 inch) Maximum Depth Measurement: 325 mm (12.8 inch) Maximum Height Measurement: 382 mm (15 inch) Free-standing configuration for 17-inch without MSR Maximum Width Measurement: 402 mm (15.8 inch) Maximum Depth Measurement: 335 mm (13.2 inch) Maximum Height Measurement: 405 mm (15.9 inch) This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM Asia Pacific IBM is a registered trademark of International Business Machines Corporation. AG

6 Note: All Dimensions are given with the Tablet tilted at 15 from vertical (Tablet parallel with Tower) Hardware requirements Power Consumption Off (attached to mains) -- 4 Watts Suspend -- Not supported Standby Watts On (idle, no I/O) Watts On (idle, I/O: Cash Drawer, MSR, 2x20, printer) WATTs On (max, printing) Watts Input , V ac (nominal), 50 or 60 Hz (+/- 3 Hz) Voltage/Frequency Sinusoidal, trapezoidal, or square wave inputs Maximum kva 0.3 AC Input IEC 320 C14, unshielded right angle type Connector/Cable Leakage current 3.5 ma maximum Inrush < 30 A (peak, first cycle) Port power ratings Each port has a maximum continuous rating. There is also a total maximum rating from a combination of all ports. Total 12V current available for all external loads is 5A max. Total 5V current available for all external loads is 5A max. Only one cash drawer may be activated at any instance in time. Hot plugging of powered USB devices, especially printers, is not supported. Some powered USB devices create surge currents that may cause the system power supply to initiate over-current shut down. Port # / name Voltage Spec. Maximum current Distributed VFD/Serial 5V 0.95 A 12V 0.65 A USB (x6) 5V 0.5 A USB Plus Power 5V 0.5 A 12V 1.5 A 24V 3.0 A continuous 5.0 A peak Kybd and Mouse 5V 2.25 A Temperature Temp Limits Relative Max. Wet Condition (Dry Bulb) humidity Bulb Temp Operating 5 to 45 C 8 to 80 % 27 C Power Off 0 to 52 C 5 to 95 % 27 C Storage 0 to 60 C 5 to 80 % 29 C Shipment -40 to 60 C 5 to 100 % 29 C Electromagnetic Compatibility (EMC) FCC Part 15 Class A Canada EMI Class A (ICES-003) CISPR 22 Radiated Class A, Conducted Class B (EN55022): 1998 VCCI Class A Taiwan EMI CNS Class A Korea EMI MIC Notice No Class A New Zealand EMI Class A Australia EMI Class A Altitude limit: 3050M (10,000 feet) Software requirements Hardware Driver and Operating System Requirements Operating system The operating system must be ordered separately on all models except for the Exx models as noted below: Note: The SurePOS 500 models Exx come standard with Microsoft Windows Embedded for Point of Service operating system preloaded. The following operating systems are supported: PC DOS 2000 (no USB support) Microsoft Windows 2000 Professional Edition Microsoft Windows XP Professional Edition Microsoft Windows Embedded for Point of Service (WePOS) Note: Support for Windows XPe may be requested via RPQ; however, The user may use Windows XP Embedded on the 4846; however, any problem resolution is the responsibility of the user. IBM will only investigate problems that can be reproduced in a Windows XP Professional environment. Note: Support for Linux may be requested via RPQ. The following driver and diagnostic programs for the SurePOS 500 Series are available on the IBM Retail Store Solutions Web site at support At this site, for Drivers, select the proper drive package under the Peripheral Drivers section. For Diagnostics programs, under Systems select IBM SurePOS 500 Series, go to downloads and select machine type, download the IBM Diagnostics for Point of Sale Systems and Peripherals. For DOS 2000, Touch and Ethernet drivers are required. For Microsoft Windows 2000 Professional Edition: UPOS drivers for Windows V1.9.2 or later. Includes JavaPOS drivers for Windows and OPOS drivers. Direct access, without drivers, via RS-232 device attachments For Microsoft Windows XP Professional and Windows Embedded for Point of Service (WePOS): UPOS drivers for Windows V1.9.2 or later. Includes JavaPOS drivers for Windows and OPOS drivers. Direct access, without drivers, via RS-232 device attachments Note: IBM will provide the necessary hardware support for customers and/or integrators to create unique Windows XP Embedded images. Field problems for XP Embedded will need to be recreated under Windows XP Professional for standard IBM support. For IBM Retail Environment for SUSE Linux Version V.2 (when support is available): JavaPOS drivers for IRES V1.9.2 or later Direct access, without drivers, via RS-232 device attachments For additional driver information, refer to the driver support Web site AG

7 support Planning information Customer responsibilities: The customer is responsible for unpacking and setting up the components in accordance with the customer setup instructions provided. You have the ability to hard-mount the 4846 to a countertop. Therefore, consideration should be given to the type of warranty service you choose. For Depot Repair models, it is your responsibility to remove and re-install the unit, which will require skills and or tools. You have the option of the removal and replacement being provided by a service provider or by choosing an on-site repair model. You are responsible for placing legends in the key tops and for keyboard customization as applicable. You are responsible for ordering at least one 4846 ship group per store. You are responsible for keeping the system BIOS current by downloading the latest level from the following Web Site A system unit with Microsoft Windows Embedded for Point of Service preload will have a blank HDD installed if replacement is necessary. It is the customer s responsibility to reload the HDD. Cable orders: A power cord is automatically shipped with the Plug type is determined by country code except for those countries that utilize both high and low voltage. The power cord for those countries is determined by the country code and voltage specified for the base machine. All input/output (I/O) device attachment cables are optional and are shipped per the customer order. Installability: This is a Customer Setup (CSU) product. For planning purposes, installation time will typically range from less than half an hour to two hours. Actual time will depend on the of features to be installed and the experience of the installer. Security, auditability, and control This product uses the security and auditability features of the SurePOS 500 Series, such as Power-on password, HDD password, vital product data, provisions to bolt down the system unit or secure the HDD. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Terms and conditions Volume orders: Contact your IBM representative. Warranty period: One year Warranty service: Models 545, 565, E45, E65 IBM On-Site Repair (IOR) 24 hours a day, 7 days a week, same-day response. Features are available to allow customers to get their Legacy I/O Features from previously installed 4694s and 4800s covered under the new SurePOS 500 system unit warranty. Depending on what pieces you plan to migrate forward to the new SurePOS 500, you will need to order one of the following features: Feature Service during warranty period 8903 for Legacy 2x20 displays Service during warranty period 8904 for Legacy cash drawers Service during warranty period 8905 for Legacy keyboards Warranty service upgrades and maintenance service options: For ServiceElect (Z ) and ServiceSuite (Z ) Statements of Work ESA warranty upgrades Usage plan machine: No IBM hourly service rate classification: One When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order. Field-installable features: Yes Model conversions: No Machine installation Customer setup: Customers are responsible for installation according to the instructions IBM provides with the machine. Graduated Program License Charges apply: No. This product does not contain Licensed Internal Code or Licensed Machine Code. Educational allowance available: A 15% educational allowance is available to qualifying institutions in accordance with the Attachment for Educational Allowance. The educational allowance may not be added to any other discount or allowance. Prices For all local charges, contact your sales representative. IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer s credit rating, financing terms, offering type, equipment type, and options, and may vary by -3- AG

8 country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. For more financing information, visit Trademarks SurePOS and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both. PartnerWorld and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Celeron and Intel are registered trademarks of Intel Corporation. Microsoft and Windows are trademarks of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others. AG