Microsoft Dynamics Gold Partner Microsoft Dynamics 365. A roadmap to ERP for SMBs

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1 Microsoft Dynamics Gold Partner Microsoft Dynamics 365 A roadmap to ERP for SMBs

2 Getting started Businesses reach a tipping point where the tools that supported their business are now hindering their ability to act with agility and insight. The good news is, there s never been a better time to deploy an enterprise resource planning (ERP) or customer relationship management (CRM) solution - Microsoft Dynamics might be the next step. In our experience, the four core board-level benefits sought, when moving to and end-to-end ERP solution, are as follows:

3 Four Board-Level Benefits Productivity: time saving integration, with swift access to all business data, in a single solution Financial Control: enabling cost control and smarter buying decisions - opportunities for growth and investment. Business Insight: built-in business intelligence and reporting features - putting data into context for swift decision making Mobility: connected anytime, anywhere, on any device - with real-time reporting and collaboration tools

4 Today s challenges There are several common signs that might indicate your business has outgrown your existing software: even with more personnel you can t keep up with growth; you no longer have the control and visibility needed; and you spend more time being reactive, when you need to be proactive. Outside of accounting, employees are unable to manage the growing business. Accounting software works independently, leading to redundant data entry. Disparate systems require people to piece together data, to see the big picture. Key employees, out of the office, are out of touch. As the business expands so does the scale and complexity of operational processes. Business adds headcount to the operating costs because they can t keep up. Cross-departmental teams become frustrated by poor data and technology. Inaccurate data leads to poor decision-making and endangers business growth.

5 Microsoft Dynamics Microsoft Dynamics is used by over 4m+ users, across more than 40 countries - a trusted, proven and robust solution. It's a fully integrated business solution, featuring financials with a wide range of other smart, end-to-end end business functionalities. Microsoft Dynamics, designed for small to medium sized businesses, is delivered by a network of expert support partners. As a leading Gold Partner, in the UK, Azzure IT has years of experience delivering world-class class solutions, built upon Microsoft Dynamics. We help businesses, across a range of sectors, customise, deploy and adapt the full potential of the next generation of smart, business applications from Microsoft.

6 Benefits. Simplify your accounting with a single solution: integrate and centrally store all business data, into one system. Having one centralised business system reduces the risk of any errors and avoids spreading resources over maintaining multiple systems. Improve productivity: automate and keep track of your processes. Improve communication and allocate jobs and tasks. Help people accomplish more with a familiar, easy-to-use interface, common to Microsoft products. Make smarter decisions with business intelligence and reporting: The business analytics, intelligence and reporting featured within Dynamics 365, connects employees with each other and to the information they need to be effective. Role Tailored Client: relevant information and tasks, for the various roles within your company, are shown directly on the home screen. Everyone, from CEO s to bookkeepers, can get reminders and reports relevant to them, according to their role.

7 The Microsoft Dynamics 365 Suite With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need and then add apps as your needs change. Built on an extensible platform with shared data and digital intelligence, Dynamics 365 helps your team make the most of every minute. DYNAMICS 365 Business Central (ERP) Sales (CRM) Customer Service Field Service The end-to-end solution, if you re seeking to implement a fully integrated ERP solution or upgrade an accounting package. Turn relationships into revenue by bringing digital intelligence into every deal. Earn customers for life by using detailed information to provide world-class customer service. Master the service call with smarter capabilities, from optimised scheduling to predictive maintenance. Marketing Talent Project Automation Customer Insights Unify your sales and marketing to join customer experiences at every interaction with lead scoring and insight. Attract the right people and seamlessly onboard, engage, and grow your talent. Successfully manage your projectbased business and better satisfy clients using intelligent tools. Better understand and engage with customers by giving employees the relevant insights they need.

8 How Azzure IT tailor and extend Dynamics 365 for your business Custom Extended Apps Pre-Built Extensions We'll help you customise Dynamics 365 by creating bespoke apps that solve your exact business needs. As a leading partner, we have a portfolio of existing add-ons for industry-specific solutions. We'll help you do even more with Dynamics 365 with AppSource. Enhance your software and processes by integrating add-on extensions from Microsoft and a wide-range of credible partners.

9 We go beyond We re the UK s leading Microsoft Dynamics Gold Partner for small to medium sized businesses. We ve been recognised twice as a President s Club member - which classifies top performing Microsoft Dynamics ERP partners worldwide. We ve achieved ISO 9001:2015 certification - the first partner to recognise the need for an accredited quality management system, in this market. We re one of a small number of Microsoft directly managed partners, in the UK. This means that we work directly with Microsoft, with a dedicated Account Manager and Service Account Manager available to us.

10 Quality Matters Quality is important to Azzure IT because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance. We re one of the first partners (if not the first), in our field, to achieve ISO 9001:2015 certification - the international standard that specifies requirements for a Quality Management System (QMS).

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