PROJECT MANAGEMENT: THEORY, PRACTICE, AND SUPPORT KNOWLEDGE

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1 PROJECT MANAGEMENT: THEORY, PRACTICE, AND SUPPORT KNOWLEDGE k / v b r Q ` F b? Q T 11th - 13th MARCH 2019 HORMUZ GRAND HOTEL MUSCAT, OMAN DR. SALEH A. MUBARAK COURSE INSTRUCTOR Limited Seats Only

2 COURSE DESCRIPTION: This course covers topics of project with special emphasis on cost and time. The course covers technical areas under project, mostly with construction industry applications. It starts with definitions and concepts of project terms as compared to operations and moves to organization structures, types of contracts and delivery methods, project planning and initiation. Following there will be an in-depth coverage of time and cost through the entire lifecycle of the project. This includes the preparation, implementation, monitoring, and control of cost estimates and schedules. The course then makes a brief coverage of other project topics such as scope, procurement, quality, communications, health, safety & the environment (HSE), and risk. The course also includes brief coverage of support topics such as effective communications, emotional intelligence, and other soft skills that are essential for the project team members. Many examples and case studies are also included. LEARNING OBJECTIVES: To enforce knowledge of project definitions and concepts. To learn about project knowledge areas and how they apply to different projects. To learn how to effectively manage cost during all phases of a project. To learn how to manage time during all phases of a project in order to finish the project on or ahead of schedule. To learn more in-depth topics in cost and time such as logic network analysis and CPM calculations, updating schedules, resource, accelerating projects, Earned Value, and other topics. To learn how to manage scope, contract, quality, risk, logistics, communications, and other important aspects of the project. Get some tips on different topics of soft skills that improve the efficiency of project. LEARNING OUTCOMES: After successful completion of this course, the participants should be able to: Know and apply project concepts and methods. Know how to manage the cost of a project during all its phases. Know how to manage the schedule of a project during all its phases. Get more in-depth knowledge of time concepts and techniques. Get an overview of the of other aspects of a project such as a scope, contract, quality, risk, and communications. Learn some tips and skills in several areas that support the project performance.

3 TRAINING METHODOLOGY: This course will be conducted in a traditional classroom setting: Utilizing PowerPoint slides (participants will get copies of the slides) along with occasional use of other programs such as Word, Excel, or internet browsers. Using other illustration tools such as dry-erase board, video clips, and handouts. The Interaction between the instructor and the audience Practical examples and Case study of an office building in Atlanta, Georgia, USA (from inception to final completion) Feasibility studies, Project initiation, Project scope and constraints, Project risk, Assessment test at the end of the course COURSE OUTLINE The course basically will have 5 modules: Introduction to project Time Cost Other facets of project Soft skills pertaining to project WHO SHOULD ATTEND: CEOs, CFOs, MDs, VPs, Directors, Heads, Senior Managers, Managers and Executives of: Owner Investor/financier, Government agencies Architects / Engineers: Design and Project Design consultant (A/E) and Engineer Engineering Services IT Manager Program / Project Manager Project team member The general contractor (GC) Lawyers EPCM (including mediators and arbitrators) Subcontractors Planning Manager Professional construction Risk Manager consultant (PCM) and anyone involved in construction projects during any phase. FROM THE FOLLOWING INDUSTRIES: Construction: All types (we can list them separately: Residential construction, commercial construction, industrial construction, heavy construction, specialty construction,

4 Public works Industrial Mining Chemical / Petrochemical / Process Industries Automotive Oil and Gas Power and Utilities COURSE OUTLINE DAY 1 PART I: INTRODUCTION What is a Project? What is Project Management? General versus project Why project Why training / continuing education? Project life cycle Pre-project / post-project Phases Project team members Project manager Other project team members Project stakeholders / project participants Project examples PART II: Key knowledge areas of project Why do projects fail? What is a Program? What is program? What is a Portfolio? What is portfolio? Project Management Institute: history, and standards (PMBOK) PMI Project Management Knowledge areas PMI certification Project Management Plan, Project Management Office Organizational Structures Functional Organizational Structure Projectized Organizational Structure Matrix Organizational Structure Contract Types Fixed price contracts: lump-sum and unit price Cost-plus-fee contract Methods of Delivery Contractual issues Contract Conditions Main Contracts Documents, Contract Award Types and Process, The Case study of an office building in Atlanta, Georgia, USA (this case study will continue through the next sections) (Assignment 1: Feasibility studies )

5 PART V: Project Scope Management The decision-making process Scope creep Change orders Project Scope Management Importance of planning/planning versus time Planning for different project parties Planning during all phases of the project Case study (Assignment 2: Project initiation) DAY 2 PART I: Project Time Management Project scheduling: What and why? Project breakdown structure Creating the schedule Bar charts and logic networks PART II: Project Time Management The Critical Path Method Discussion of activities float Exercises Schedule resource Schedule acceleration, Time/cost tradeoff Schedule updating Other scheduling related issues Project Cost Management Cost estimating Direct versus indirect cost Project financing Cost accounting Cost monitoring/control Project Controls Project Baselines Project percent complete Analyzing variances Earned Value Management PART V: Project Procurement Management Defining resources Labor versus equipment/materials Planning Conducting Controlling DAY 3 PART I: Project Quality Management What is quality? What is quality? The concept of TQM Deming s 14 Points For Total Quality Management What is Kaizen? Cost of quality Quality assurance and quality control The quality plan Quality records Non-conformance Cost of conformance versus the cost of non-conformance

6 PART II: Project Human Resource Management What is Human Resource Management? Importance of Human Resource Management Role and responsibility of human resource manager Human Resource Planning Recruitment: internal and external The selection process Challenges Strategic Human Resource Management Case studies: Assignment 3: Project scope and constraints Project Communications Management Planning Project Communications Project Reporting Communicating in the multicultural environment Project HSE (Health, Safety and the Environment) Management Project Risk Management Defining risk and risk Types of risk in projects Identifying risks / Risk Register Risk shifting in contracts Project risk steps o Perform qualitative risk analysis o Perform quantitative risk analysis o Plan/implement risk response o Monitor/update risks The Expected Value concepts Case study Assignment 4: Project risk Project Administration The administration team Document control / document IT issues Soft skills needed for the team members Change Management Conflict Management Effective Negotiation techniques Leadership / Team building and / Motivation Soft skills needed for the team members Emotional Intelligence PART V: Characteristics of successful project manager Difference between a manager and a leader Relegation of authority Authority versus responsibility Case study Assignment 5: Project bidding / negotiation Debate discussion Discuss the pros & cons of each approach

7 COURSE INSTRUCTOR Dr. Saleh A. Mubarak Saleh A. Mubarak holds a Ph.D. in civil engineering / construction from Clemson University and a M.Sc. in civil engineering / structures from Ohio University. He has over 22 years of diversified experience. He worked as a professor, consultant, project controls manager, project scheduler, cost estimator, structural engineer, and civil engineer. His experience includes academics as well as the construction industry. He is the author of two books and an international authority in project planning, scheduling, cost estimating, and project control. He is an active member of several professional organizations such as PMI and AACE International. He continues to conduct professional seminars on several topics around the world. Currently, he is the head of the Civil & Architectural Engineering Department at Qatar University. EXPERIENCE: Consultant, Trainer, Speaker, Author, 5/99-Present: Focus on training and coaching via professional seminars; in person and online, covering topics such as construction planning & scheduling, project control, cost estimating /, and soft skills. Consulting also includes schedule preparation and analysis, as well as other project scheduling issues. Also, a public speaker on a wide variety of topics and an author for books and articles. Associate Professor, 8/10-1/15: Qatar University, Doha, Qatar. Responsibilities include teaching, research, serving on several committees, and community service. Head of Civil and Architectural Engineering Department, 8/10-9/13: Qatar University, Responsibilities included managing the department plus other activities as a faculty member. During that period, did many presentations and keynote speeches in many conferences. Also conducted tens of training sessions on technical and non-technical topics including series of Multi-Cultural Awareness sessions at Aljazeera Network. EDUCATION: Clemson University: Clemson, SC, PhD in Civil Engineering (Construction Management), 12/90 Ohio University: Athens, OH, M.S. in Civil Engineering (Structures), 12/85 Tri-State University: Angola, IN, B.S. Civil Engineering, 12/81 HONORS: President s List, Clemson University, 12/86 Dean s List, Ohio University, 12/83 President s List, Tri-State University, 8/81 BOOKS: Construction Project Scheduling and Control; a comprehensive book on CPM scheduling and project control, 3 rd edition, 2015, published by Wiley. How to Estimate with Means Data: Basic Skills for Building Construction, 4 th edition; 2012, published by Wiley. ACTIVITIES: Public speaker in many local, regional, and international conferences on technical and non-technical topics. Also a regular writer on many subjects. Speaking and writing in both in English and Arabic. A member of the PMI committee that wrote the first exam for the certified professional scheduler, PMI-SP, Attended and presented at hundreds of conferences, seminars, workshops, exhibitions, and meetings for a host of professional societies, and organizations. Started a new Toastmasters club for the Hillsborough County, Florida, in 01/04 and participated till 08/08. Served twice as the club president MEMBERSHIP: Active member in the Project Management Institute (PMI) and the AACE International SKILLS: Excellent Speaker,Writer and Teacher.Have special skills to energize, inspire, and entertain audience whilst providing valuable knowledge. Also wrote many articles in local and national newspapers, magazines and also appeared in many well-known TV Channels.