SAP Cloud for Insurance (S4i) Available in the Cloud Application Library (CAL) PUBLIC

Transcription

1 SAP Cloud for Insurance (S4i) Available in the Cloud Application Library (CAL)

2 Supporting Digital Transformation for Insurance

3 SAP the Cloud Company Roadmap to the cloud Pay per use Eternal license 4 4

4 Vision - The Digital Insurance Company 5

5 SAP Cloud for Insurance - CAL

6 A Build Framework for Reducing TCO New Implementation System Conversion Landscape Transformation SAP Insurance Solution Build Framework Cloud On Premise Agile Methodology SAP Best Practices Template-Based Roll-Outs Business Value Faster, less service intensive initial implementation in the cloud or onpremise Rapid adoption of innovations throughout the entire product lifecycle Extensible framework Fast Time-to-Value Reduced Total-Cost-of-Ownership over the total lifecycle 7

7 Transition to SAP Cloud for Insurance Agile Milestones for FSI Strategy Explore Business Case Localize and Personalize Deploy Run Engagement Lifecycle Continuous Innovation with Content Lifecycle Management in CAL Integration On Premise Cloud Experience Trial Fit / GAP based on model company Scope and configure Migrate, integrate, extend, test Business Users Onboarding Operate, monitor, support Value delivered SAP Solution Manager integration for operations, monitoring and support (Cloud AMS) Support for delta implementations and change projects for continuous innovation 13

8 SAP Best Practices for Insurance

9 SAP Cloud for Insurance S4i Roadmap Including SAP Insurance Best Practices SAP plans to release a new version of SAP S4i at least once per year This includes the newest compatible version of standard software. Ref: Troo Live on S4i v1 Ref: Vietnam Live on S4i v2 Ref: Leaseplan Live on S4i V3 Available Q S4i v1 (S/4 1503) S4i v2 (S/4 1605) S4i v3 (S/4 1610) S4i v4 (S/4 1709) S4i v5 (S/4 1809) CAL Architecture & Software Version 15

10 S4i Landscape and Client Strategy DEV S/4HANA Restore of DEV Backup #2 to QAS Run BDLS to update the logical system Restore of DEV Backup #2 to PRD Run BDLS to update logical system FS-PRO 100 Golden SCC1 STMS QAS S/4HANA STMS PRD S/4HANA FS-QUO FS-QUO FS-QUO Sandbox Test 100 Productive SCC1 200 Sandbox 100 Golden SCC1 200 Sandbox 100 Golden 100 Test 100 Test 100 Productive 100 Productive DEV FS-PM DEV Fiori QAS FS-PM QAS Fiori PRD FS-PM PRD Fiori 16

11 Lines of Business and Company Codes LoB PnC, Auto PQM Health PQM PnC, Auto Auto Add-On Life PQM (PoC) CoCd Localized Copy Locale Currency US USD US USD DE EUR DE EUR Products Homeowner Insurance Auto US Group Auto Health Group Health Family Coverage, Vehicle DE Life Group Life 17

12 SAP Solution for Insurance Optimized for Cloud SAP Business Suite for HANA SAP Sybase Adaptive Server SAP HANA Platform & DB Enterprise DB Microsoft SQL DB Logical Group Connectivity SAP Software Software Instance Connectivity Partner Software Actual/realized architecture is dependent on data center capabilities and performance requirements MONITORING and DOCUMENTATION Solution Manager NetWeaver ABAP 7.5 Workforce Performance Builder 9.4 Enterprise Edition REPORTING/DATA WHSE BOBJ BI 4.2 Web Intelligence Real Estate Mgmt CORE INSURANCE S/4 NetWeaver ABAP 7.5 Incentive and Commissions Mgmt CORE INSURANCE NetWeaver ABAP 7.5 NetWeaver Java 7.4 FS-PM 5.3 FS-QUO PQM 3.0 NetWeaver Java 7.5 Fiori COMMON SERVICES Crystal Reports Collections and Disbursement Claims Mgmt TomatosX msg Product Mgmt Single Sign On Dashboard Financial Assets Mgmt NetWeaver Java 7.4 EP/mDocs ERP Foundation S/4 Foundation msg Product Mgmt Designer Windows FS-PRO PQM 3.0 NetWeaver Java 7.5 NetWeaver ABAP 7.5 NetWeaver ABAP 7.5 Business Warehouse Customer Relationship Mgmt NetWeaver ABAP 7.5 CUSTOMER/AGENT ENGAGEMENT hybris Marketing hybris Commerce Suite 5.5 Web Contents Mgmt Product Content Mgmt Process Orchestration Bus. Process Mgmt Business Rules Mgmt Process Integration Gateway Process Object Builder SAP Archiving and Document Access 10.5 Open Text Business Planning & Consolidation Order Mgmt Mobile Commerce Archive Server Document Server 18

13 SAP HANA Live architecture with SDA (no replication required for cross application reporting) Operational Reporting SAP BusinessObjects Cloud SAP BO Lumira SAP BO Design Studio SAP Policy Management SAP ERP 6.0 EHP8 SAP S/4HANA SAP Claims Management SAP Collections and Disbursements SAP Incentive and Commissions Management SAP HANA Platform Database Layer Database Layer SAP HANA PLATFORM HANA Views Physical Tables FSPM Physical Tables Virtual Tables FSPM Data Virtualization with Smart Data Access 19

14 Data Provisioning Sample Cross Application Query Using MDC and SDA Business Objects Business Intelligence 4.2 Lumira Server for BIP Design Studio for BIP HANA Custom Query S/4 HANA Lead/Activity Quote Number Quote policy Submission Number Policy/Contract Contract Number E.g. Open Items Collection and Disbursements Incentives & Commissions Management Cross Tenant DB Access (MDC) Claims Management NetWeaver ABAP 7.5 NetWeaver J2EE 7.4 NetWeaver ABAP 7.5 CRM 7.0 EH4 FS QUO 3.0 Group Insurance (GIA) FSPM 5.3 Virtual Tables S/4HANA S/4 Hana EP/KM MDOC ADS TomatosX Runtime Physical Tables Data Virtualization with Smart Data Access 20

15 Design - Data Flow in Finance / Controlling Chart of Accounts I010 Company Code 1XXX, 2XXX, 3XXX Controlling Area I010 Assets Invested Assets Non-Invested Assets Fixed Assets Inter-Company Transactions Segment Clearing Liabilities Policy Benefit Liabilities General Liabilities Depreciation Inter-Company Transactions Equity Revenue Benefit Expenses Operating Expense Balance Sheet Income Statement Segments Profit Centers Cost Centers Internal Orders Line of Business Country Region Claim Year Sales Channel Functional Areas 21

16 FS-PER cost and revenue allocation - Delivered example - interaction with other SAP applications S/4 HANA FS-CD FS-ICM FS-CM Master Data (No replication) Transactional Data Actuals (No replication) BPC (Embedded) Planning Data Actual and Plan Data (Smart Data Access Read Virtual tables for Actuals, Plan cubes) Actual and Plan Data Allocated (Smart Data Access Read Virtual tables for Allocated Data HANA View ) FS-PER Excel (Analysis for Office) HANA HANA 22

17 Leverage - Unified UX Direction for all SAP Software SAP Fiori UX SAP Fiori User Experience Applications* Analytics* SAP HANA Platform 23

18 Collateral - Packaged Content 24

19 Business Processes - Business Optimization Guidance Reference Forms Diagram shows roles, events, process steps, and correspondence and forms Process steps are interactive and linked with SAP transactions Provided help contains customer data Country/LoB Dependent Interactive Documentation Real-time transaction access 27

20 Business rationale and use process

21 Addressing business requirements End to End Transformation Cloud Incubation Point Solutions CxO Office Transformation (Value Plays) CDO CMO S/4 HANA Insurance Cloud Incubation S/4 HANA Insurance Product & Quotation Hybris Omnichannel HANA Cloud Platform Digital Digital Orchestration Marketing Customer Centricity New Product New Market New Region. 29

22 Five Steps to Scope and Configure Review Review Insurance Best Practices documentation and scenario scope to select the appropriate deployment scope Install Install SAP applications as per the guided procedure: 1) From CAL or 2) From Software Download Activate Activate the online project steps, review and test the scenarios using the Business Process Documentation Refine Add additional agreed scope to compliment existing processes Adapt and Enhance Localize and personalize the solution to meet country/company requirements 32

23 Turn Insurance Best Practices into a Live System Template Content Activate Scenarios PoC Identify required scope Personalize Template Evaluate business flow Enable Service Team Activate selected PoC cloud /On-Premise provider DEV QAS Template Processes are the foundation for the entire deployment PROD 33

24 Updates & Roadmap

25 SAP Best Practice for Insurance 1608 Architecture Upgrade to latest Software Releases Latest innovations available HANA MCOD to MDC Independent backup and upgrade capabilities per tenant SAP NetWeaver 7.4 to 7.5 Enhanced User Access and Onboarding Central User Authorization (CUA) New Analytics Smart Data Access (SDA) Latest version Basis for future S/4 HANA releases Easier user management across all systems (ABAP and JAVA) Use FIORI as central hub to launch all applications from Latest S/4 HANA release necessitates changing reporting strategy without data replication when solution applications are in separate HANA DBs Core and ERP different HANA instances using Smart Data Access (SDA) and Cloud for Analytics 36

26 SAP Best Practice for Insurance 1608 Additional Solutions FIORI Additional applications activated Comes with MyFIORY Inbox to support workflows CRM Business processes now part of packages across sales, services and marketing SAP Mobile Documents SAP archive system SAP Group Insurance Add-On SAP Cost and Revenue Allocation for Financial Products Business Planning and Consolidation optimized for S/4 HANA SAP Lumira Server for Business Object / BI Platform Supports group insurance business Add-On to SAP Policy Management Alternative to BPC allocations Solution was released this year Provides an alternative to Business Planning and Consolidation Classic (BPC) Works in conjunction with SAP Cost and Revenue Allocation for Financial Products Share Lumira reports via URLs 37

27 SAP Best Practice for Insurance 1608 Content New Functionality Group Insurance Broker Collection Allocations optional in SAP Cost and Revenue Allocations for Financial Products Additional Line of Business Health Significant Business Process Enhancement CRM Lead-to-Quote and Underwriting apps Business Partner, incl. integration of HCM for agents Commissions, incl. credentialing, time model functions Policy Changes, incl. additional business process documentation Additional analytical templates provided, e.g. group life 38

28 SAP Best Practice for Insurance Backlog Best Practices processes Customer Portal (Hybris) Fraud Management Reinsurance Financial Asset Management Insurance Analyzer Cloud integration SuccessFactors Ariba Concur Fieldglass HANA Cloud Platform Process integration layer Harvest agreed project results 39

29 Sources for Best Practices Content CLOUD APPLIANCE LIBRARY 1. SAP Application Enhancements / Development 2. Running Projects, Actual Implementations 3. Real-Life Proofs of Concepts 4. Large transformation projects in Asia SIIP MONSOON SAP Internal On demand AMAZON WEB SERVICES On demand PROJECT A (CAL 2015_06) DEVELOPMENT 30-DAY SAP Cloud for Analytics SAP Ariba SAP Fieldglass DEMO CLOUD POC POC PROJECT S (CAL 2016_07) PROJECT D (CAL 2016_11) 40

30 SAP Hana App store

31 SAP Cloud Offering for Insurance SAP Best Practices Package CRM for marketing, sales and service Quotation and Underwriting Product and Policy Management Incentives and Commissions Management Claims Management Collection and Disbursement S/4 HANA Financials Business Partner Management Financial Asset Management Business Planning and Consolidation (Planning) Business Planning and Consolidation (Allocations) Sample Products: Life insurance, P&C and Health HANA as an underlying database: Analytics with drill-down capabilities SAP Cloud Offering for Insurance Image is available in the Cloud Application Library in which the content of SAP Best Practices Packages is deployed and documented. The image can be deployed in minutes (Amazon and Monsoon) SUPPORTED USE CASES Base solution for new customer engagement cycle Free trial solution in the cloud A jumpstart for partners ramp up knowledge on SAP Best Practices for Insurance 42

32 How to access SAP s cloud offerings? 30-Day Trial: SAP HANA App Center ( ( Best Practices for Insurance - JAM ) 43

33 Thank you.