The BI Survey 18. Longview Analytics. The world's largest survey of BI software users

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1 The BI Survey 18 The world's largest survey of BI software users This product is a specially produced summary of the headline results for

2 The BI Survey 18 Highlights Dashboard KPI results Recommended Recommendation Problems 6 42 top-rankings and leading positions in 3 different peer groups. 91% of surveyed users would recommend*. * Based on the aggregate of Definitely, Probably and Maybe. 67% of surveyed users report no significant problems in the use of.* * Compared to 39% for the average BI tool. Visual Design Standards For the 5th year in a row Longview Analytics achieves outstanding results for visual design standards. Flexibility I 67% of surveyed users chose Longview Analytics because of its flexibility.* * Compared to 43% for the average BI tool. Flexiblity II For the 5th year in a row Longview Analytics achieves outstanding results for flexibility BARC - Business Application Research Center, a CXP Group Company in 2

3 The BI Survey 18 Highlights Peer Group Integrated performance management products Peer Group EMEA-focused vendors Peer Group Dashboarding-focused products Summary 1. Top-ranked in Flexibility Query performance 1. Top-ranked in Flexibility 1. Top-ranked in Flexibility Performance satisfaction Visual analysis Leader in Business benefits Leader in Implementer support Leader in Recommendation Product satisfaction Implementer support Customer satisfaction Business benefits Product satisfaction Ease of use Business value Customer satisfaction Data volume Recommendation Ease of use Query performance Implementer support Data volume Performance satisfaction Product satisfaction Query performance Visual design standards Customer satisfaction Performance satisfaction Innovation Ease of use Mobile BI Competitive win rate Data volume Visual design standards Competitiveness Customer experience Visual analysis Mobile BI Innovation Visual design standards Competitive win rate Location intelligence Competitiveness Visual analysis Innovation Competitive win rate Competitiveness With 6 top ranks and 42 leading ranks across three different peer groups, Longview Analytics achieves an impressive set of results in BARC s BI Survey 18. Excellent ratings in numerous important KPIs help to consolidate its position as a leading BI solution that can deliver a high level of benefits to customers. Companies can benefit from using Longview Analytics in terms of faster and more accurate reporting, analysis or planning, improved employee satisfaction and better business decision-making, all of which are achieved by an above-average proportion of users compared to other BI products. Consequently, many respondents feel they can recommend Longview Analytics to other companies, which is a good sign of customer satisfaction and a great customer experience BARC - Business Application Research Center, a CXP Group Company in 3

4 The BI Survey 18 BI User Review Matrix - Peer group: Integrated performance management products Number of Reviews: Customer Experience IBM Plan. Analytics CALUMO Infor Highest Competitiveness Lowest Competitiveness Highest Customer Satisfaction Lowest Customer Satisfaction BARC The BI Survey 18 Extended Version Business Value 2018 BARC - Business Application Research Center, a CXP Group Company in 4

5 The BI Survey 18 top ranks Top-ranked in 4 categories Leader in 16 categories Peer Group Integrated performance management products Top-ranked in Flexibility Peer Group Integrated performance management products Top-ranked in Performance satisfaction Peer Group Integrated performance management products Top-ranked in Query performance Peer Group Integrated performance management products Top-ranked in Visual analysis Peer Group Integrated performance management products Top-ranked in 1 categorie Leader in 15 categories Top-ranked in Flexibility Top-ranked in 1 categorie Leader in 11 categories Top-ranked in Flexibility Peer Group EMEA-focused vendors Peer Group EMEA-focused vendors Peer Group Dashboarding-focused products Peer Group Dashboarding-focused products 2018 BARC - Business Application Research Center, a CXP Group Company in 5

6 A very Um flexible, resenderrum powerful ipsam tool that alis can ullorem be used oluptate to quickly sunt implement ad eos dent engaging quae perum applications. hiciis dolore, In velit addition, maximil Longview inte nos is a asit very committed company standing by our side.* Role, industry, XYZ employees IT employee, process industry, >2,500 employees Extremely flexible, powerful tool that provides nearly all technical possibilities. The limits are only set by one s own imagination.* External consultant, banking and finance, >2,500 employees Very simple and fast execution of standard reports. Good WYSIWYG functionality, direct print option. Direct input of data for planning or commenting possible. Flexible linking of different databases / sources. Easy implementation in other interfaces (Sharepoint, Intranet...).* Person responsible/project manager for departmental BI, manufacturing, >2,500 employees Fast Customer Quotes implementation of requirements; high user acceptance; performant; price-to-value ratio is good.* Person responsible/project manager for BI from IT department, services, >2,500 employees A great platform to provide customized solutions. Each customer request can be carried out because of the high flexibility of the tool.* Person responsible/project manager for BI from IT department, transportation and logistics, >2,500 employees * Translated by BARC

7 overview In March 2015, Longview Solutions and arcplan merged to form an integrated CPM and BI company, operating under the name Longview. Longview today has more than 200 employees serving over 1,000 customers worldwide. Longview is a privately held company backed by Marlin Equity Partners, a global investment firm. In June 2017, Longview announced the completion of a merger with Tidemark, an enterprise financial planning and analytics cloud software company. The goal of this merger is to provide customers with flexible options for on-premises, private cloud and public cloud deployments based on requirements and strategic directions. The mergers bring together Longview s CPM and tax solutions (Longview Plan, Longview Tax and Longview Close) with arcplan s BI and analytics solutions and Tidemark s CPM cloud technology. In the overall portfolio, arcplan is now called powered by arcplan and Tidemark is Longview Plan, powered by Tidemark. Whereas provides functionality for building individual BI applications for dashboards, reporting and analysis, Longview s products bring capabilities for CPM and tax Versions used n= 68 V10 71% 29% V8 management. Using the arcplan Longview Communication Interface, it is possible to integrate arcplan s BI capabilities in Longview CPM and Tax. Longview s on-premises solution typically relies upon either Microsoft SQL Server or Oracle as its underlying database. Leveraging relational data storage, Longview provides a multidimensional in-memory data engine, accelerating performance and adding financial intelligence for planning and closing processes. Longview s CPM and tax solutions offer functionality for tax provisioning, planning, budgeting and forecasting, statutory consolidation and reporting as well as disclosure management. complements these functions with mobile reporting, dashboarding and analytics solutions. is a versatile platform for developing tailor-made BI applications across all major databases, applications and systems. Users typically access these analytics applications via a web browser. Longview Plan, powered by Tidemark brings together financial planning, people planning, and operational planning, along with profitability modeling and performance analytics. Born in the cloud, Tidemark offers a dynamic computational engine that processes big data and calculations in real time. customer responses This year we had 68 responses from users. At the time of the survey, 71 percent were using version 10 and the remaining 29 percent were running version 8. Introduction The BI Survey 18 is based on findings from the world s largest and most comprehensive survey of business intelligence end users, conducted from March to June In total, 3,045 people responded to the survey with 2,569 answering a series of detailed questions about their use of a named product. Altogether, 36 products (or groups of products) are analyzed in detail. The BI Survey 18 examines user feedback on BI product selection and usage across 30 criteria (KPIs) including business benefits, project success, business value, recommendation, customer satisfaction, customer experience, innovation and competitiveness. This document contains just a selection of the headline findings for. It does not show all the KPI results and focuses mainly on the positive findings. For more information on the survey, visit The BI Survey website BARC - Business Application Research Center, a CXP Group Company in 7

8 User and Use Case Demographics Comment Current vs. planned use n=66 Standard/Enterprise reporting Dashboards/ Scorecards Ad hoc query Basic data analysis 44% 43% 91% 87% 24% 15% 7 7 Number of users using n=67 Median 250 Average of all products 75 provides a versatile platform for the rapid development of tailor-made BI applications across all major databases, applications and systems. Its main use cases are standard/enterprise reporting and dashboard/scorecard applications. 35 percent of respondents plan to use for advanced analysis in the future. targets large corporations and mid-sized companies across all industries. 58 percent of our sample of customers come from large corporations (with more than 2,500 employees) and 36 percent from mid-sized companies (100-2,500 employees) with a median of 250 users. However, the impressive mean of 956 users indicates there are also significantly larger implementations. In typical scenarios, a few specially trained tech-savvy developers often from IT use to create custom-built BI applications for business users in their organizations. Therefore viewing, navigating and exploring data are the tasks most commonly performed by business users. Budgeting/Planning Financial consolidation Advanced analysis 4 21% 43% 35% 24% In use 21% Planned 5 products most often evaluated in competition with n=64 Microsoft Power BI Tableau Microsoft SSAS QlikView SAP BW Percentage of employees using n=67 Average of all products 17% 17% 28% 25% 25% 36% 33% Mean 956 Tasks carried out with Longview Analytics by business users n=68 View Navigate Explore/Analyze Create reports Model/Enrich Company size (employees) n=67 Less than More than % 25% 52% 22% 31% 886 Average of all products 36% 91% 91% 88% 81% 74% 79% 58% 2018 BARC - Business Application Research Center, a CXP Group Company in 8

9 Peer Groups and KPIs The KPIs The BI Survey 18 provides the reader with well-designed KPI dashboards packed with concise information, which can be absorbed at a glance. The KPIs all follow these simple rules: Only measures that have a clear good/ bad trend are used as the basis for KPIs. KPIs may be based on one or more measures from The BI Survey. Only products with samples of at least (depending on the KPI) for each of the questions that feed into the KPI are included. For quantitative data, KPIs are converted to a scale of 1 to 10 (worst to best). A linear min-max transformation is applied, which preserves the order of, and the relative distance between, products scores. The terms top-ranked and leader are used in the following KPI chart titles. Top-ranked indicates first position. Leader usually denotes a position in the top 25-30% of products listed in the chart. Peer Group Classification The BI Survey 18 features a range of different types of BI tools so we use peer groups to help identify competing products. The groups are essential to allow fair and useful comparisons of products that are likely to compete. The peer groups have been defined by BARC analysts using their experience and judgment, with segmentation based on two key factors: 1. Usage scenario - functional peer groups are mainly data-driven and based on how customers say they use the product. 2. Regional focus - is the vendor a large international vendor with a truly global presence or does it focus on a particular region? We also take into account the location of BI Survey respondents. features in the following peer groups: Integrated performance management products EMEA-focused vendors Dashboarding-focused products Peer Groups Overview Large enterprise BI platforms: Includes products equipped with functionality for enterprise deployments that focus on a broad range of BI use cases. Dashboarding-focused products: Includes products that focus on creating advanced and highly sophisticated dashboards. Self-service reporting-focused products: Includes products that focus on self-service reporting and ad hoc analysis. OLAP analysis-focused products: Includes products that focus on analysis in dimensional and hierarchical data models. Data discovery-focused products: Includes products that focus on visual data discovery and advanced data visualization. Integrated performance management products: Includes products that provide integrated functionality for BI and performance management. Large international BI vendors: Includes products from companies with annual revenues of $200m+ and a truly international reach. EMEA-focused vendors: Includes products from vendors that have a significant presence in - and focus on - the EMEA region. Americas-focused vendors: Includes products from vendors that have a significant presence in - and focus on - the Americas region. Embedded analytics-focused products: Includes reporting and analytics products that can be embedded in other business applications BARC - Business Application Research Center, a CXP Group Company in 9

10 Business benefits This KPI is based on the achievement level of a variety of business benefits.

11 Business benefits Leader Business benefits Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Business benefits CALUMO Infor BI IBM Plan Analytics BARC BARC Viewpoint Customers enjoy several benefits as a result of using. The product is a versatile platform for developing tailor-made BI applications across all major databases, applications and systems. Business benefits such as faster and more accurate reporting, analysis or planning, and improved employee satisfaction are achieved by an above-average proportion of users compared to other BI products. In turn, these benefits lead to better business decision-making. The BI Survey results prove that creates real business value for customers. Consequently achieves leading ranks for Business benefits in two of its peer groups BARC - Business Application Research Center, a CXP Group Company in 11

12 Recommendation Recommended This KPI is based on the proportion of users that say they would recommend the product to others.

13 Recommendation Leader Recommendation Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Recommendation Recommended CALUMO IBM Plan Analytics Infor BI BARC BARC Viewpoint Satisfaction with the vendor and product as well as the business value the product creates, its flexibility, good performance and level of innovation contribute to achieving leading ranks in two of its peer groups. In general, seems to have a very satisfied customer base. The product scores well in many important KPIs in this year s BI Survey. 67 percent of respondents state they have no significant problems with it at all, which is a strong statement. This is surely a major reason why many customers feel they can recommend it to other companies BARC - Business Application Research Center, a CXP Group Company in 13

14 Implementer support This KPI measures user satisfaction with the level of the implementer s support for the product.

15 Implementer support Leader Implementer support Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Implementer support CALUMO IBM Plan Analytics Infor BI Viewpoint BARC BARC Implementer support Leader Peer group: Dashboarding-focused products Dimensional Insight Dundas Domo MS Power BI QlikView Tableau Sisense BARC projects are often successful and customers are satisfied with the implementation support they receive. Therefore, the level of implementation satisfaction as well as the frequency of projects completed on time and on budget is high. Project goals defined at the outset are often reached. The company s products are sold and implemented directly through its worldwide offices and indirectly through partners based in various countries and regions. Partners have access to sales and business development resources for selling and implementing the software solutions. is a leader for Implementer support in three of its peer groups BARC - Business Application Research Center, a CXP Group Company in 15

16 Product satisfaction This KPI is based on the frequency of problems encountered with the product.

17 Product satisfaction Leader Product satisfaction Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Product satisfaction CALUMO IBM Plan Analytics Infor BI BARC BARC Product satisfaction Leader Peer group: Dashboarding-focused products Dimensional Insight Dundas MS Power BI Domo QlikView Tableau Sisense BARC Viewpoint comprehensive functionality for building individual BI applications for dashboards, reporting and analysis clearly seems to satisfy customers. Users typically access these analytics applications via a web browser. provides a versatile platform for developing tailor-made BI applications across all major databases, applications and systems, and is highly rated for Product satisfaction in all of its peer groups. Problems encountered with the product are now quite rare. Indeed 67 percent of respondents state they experience no significant problems at all when using BARC - Business Application Research Center, a CXP Group Company in 17

18 Customer satisfaction This KPI combines the Price-to-value, Recommendation, Vendor support, Implementer support and Product satisfaction KPIs.

19 Customer satisfaction Leader Customer satisfaction Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Customer satisfaction CALUMO IBM Plan Analytics Infor BI BARC BARC Customer satisfaction Leader Peer group: Dashboarding-focused products Dimensional Insight Dundas Domo MS Power BI Sisense QlikView Tableau BARC Viewpoint Customer satisfaction and loyalty are key goals for Longview. As the survey results show, customers are largely satisfied with their implementation projects and the product, which apparently offers good flexibility for their needs. They are particularly satisfied with the support they receive from Longview and its partners and many feel they can recommend to other companies, which is a strong indicator of customer satisfaction. Consequently, achieves leading ranks for Customer satisfaction in all of its peer groups BARC - Business Application Research Center, a CXP Group Company in 19

20 Flexibility This KPI is based on how often the product was chosen for its flexibility, and on the frequency of complaints about user flexibility post-implementation.

21 Flexibility Top-ranked Peer group: Integrated performance management products 1. Flexibility Top-ranked Peer group: Dashboarding-focused products 1. Flexibility IBM Plan Analytics Infor BI CALUMO Flexibility Top-ranked Peer group: EMEA-focused vendors BARC BARC Dundas Dimensional Insight Domo Tableau QlikView Sisense MS Power BI BARC Viewpoint is a very flexible development environment for creating tailored BI applications. The product s flexibility and the high level of customization that can be built into its applications are key to its successful projects. Delivering exactly what the customer needs, tailored applications built with usually meet with users expectations and therefore ensure a high level of product satisfaction. In fact, Flexibility is by far the main reason why companies choose to buy. Rightly, Longview Analytics is ranked top for Flexibility in all of its peer groups, strongly improving on its results in this KPI in previous years BARC - Business Application Research Center, a CXP Group Company in 21

22 Consistently high ratings in flexibility Consistently high ratings in flexibility Flexibility Peer group: Integrated performance management products Peer group: EMEA-focused vendors Consistently outstanding in flexibility Peer group: Dashboarding-focused products IBM Plan Analytics Infor BI CALUMO Dundas Dimensional Insight Domo Tableau QlikView Sisense MS Power BI BARC - Business Application Research Center, a CXP Group Company in 22

23 Ease of use This KPI is based on how often the product was chosen for its ease of use, and on the level of complaints about ease of use post-implementation.

24 Ease of use Leader Ease of use Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Ease of use Infor BI CALUMO IBM Plan Analytics Viewpoint BARC BARC Ease of use Leader Peer group: Dashboarding-focused products Domo Tableau MS Power BI Sisense QlikView Dimensional Insight Dundas BARC Many customers are satisfied with the ease of use of the product. Ease of use for report recipients and Ease of use for report designers are frequently cited reasons why companies go for. While report recipients often like the fact that applications are tailored to their individual needs, welltrained, technically savvy report designers appreciate the product s flexibility. However, from our project experience, flexibility and feature-richness can become a bane for companies with a shortage of tech-savvy users. In this year s BI Survey, achieves leading ranks for Ease of use in all of its peer groups BARC - Business Application Research Center, a CXP Group Company in 24

25 Data volume TB TB TB This KPI is based on the median volume of data in databases used with the BI tool.

26 Data volume Leader Data volume Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Data volume TB TB TB CALUMO IBM Plan Analytics Infor BI BARC BARC Viewpoint Complaints about query performance are rare (8 percent of respondents). Indeed, it clearly seems to be capable of performing with the large data volumes some of its customers have. The results of this year s BI Survey prove again that data handling capacity can satisfy the requirements of most organizations, accessing a higher volume of data than other products. The pure BI front-end technology is clearly capable of dealing with the data volumes and user numbers its customers typically work with. This result is all the more impressive considering the product provides access to so many different data sources and operational systems BARC - Business Application Research Center, a CXP Group Company in 26

27 Data volume Leader Peer group: Dashboarding-focused products Consistently outstanding in data volume Peer group: Integrated performance management products Data volume TB TB TB Dimensional Insight Domo Tableau Dundas QlikView Sisense MS Power BI BARC CALUMO IBM Plan Analytics 9. Infor BI BARC - Business Application Research Center, a CXP Group Company in 27

28 Query performance This KPI is based on how quickly queries respond (adjusted by data volume).

29 Query performance Top-ranked Peer group: Integrated performance management products 1. Query performance Leader Peer group: EMEA-focused vendors Query performance IBM Plan Analytics Infor BI CALUMO BARC BARC Viewpoint Query performance too slow is seldom an issue for customers. Indeed, the product clearly seems to be capable of performing with the large data volumes some of its customers have (see the results for the Data volume KPI). As a pure BI front end, is optimized to access different sources of data and operational systems in an efficient way, providing good query performance for users. Query performance is one of the main obstacles to achieving satisfaction and acceptance in any kind of BI product. This year, is ranked top for Query performance, maintaining its high standard from last year BARC - Business Application Research Center, a CXP Group Company in 29

30 Query performance Leader Peer group: Dashboarding-focused products Consistently high ratings in query performance Peer group: Integrated performance management products Query performance Dimensional Insight QlikView Domo Dundas MS Power BI Sisense Tableau BARC IBM Plan Analytics Infor BI 11. CALUMO BARC - Business Application Research Center, a CXP Group Company in 30

31 Performance satisfaction This KPI measures the frequency of complaints about the system s performance.

32 Performance satisfaction Top-ranked Peer group: Integrated performance management products 1. Performance satisfaction Leader Peer group: EMEA-focused vendors Performance satisfaction IBM Plan Analytics Infor BI CALUMO BARC BARC Viewpoint Complaints about the system s performance such as Query performance too slow, Cannot handle our data volumes or Cannot handle large numbers of users are all significantly less frequent than The BI Survey average. Indeed, the results of this year s BI Survey prove again that data handling capacity can satisfy the requirements of most organizations, accessing a higher volume of data than many other products. For the third year in a row, has improved its ranking for Performance satisfaction, and is now top of the Integrated performance management products peer group BARC - Business Application Research Center, a CXP Group Company in 32

33 Performance satisfaction Leader Peer group: Dashboarding-focused products Improved in performance satisfaction Peer group: Integrated performance management products Performance satisfaction Dimensional Insight Domo MS Power BI Dundas QlikView Tableau Sisense BARC IBM Plan Analytics Infor BI CALUMO BARC - Business Application Research Center, a CXP Group Company in 33

34 Customer experience & Location intelligence The Customer experience KPI combines the Ease of use, Self-service, Performance satisfaction, Flexibility, Data volume, Query performance and Sales experience KPIs. The Location intelligence KPI is based on how many sites currently perform spatial/ location analysis with their BI tool.

35 Customer experience Leader Peer group: Integrated performance management products Viewpoint Customer experience IBM Plan Analytics CALUMO Infor BI BARC 4.3 achieves a leading rank for Customer experience in the Integrated performance management products peer group. This underlines the fact that it offers good flexibility and query performance with large data volumes. Indeed, Flexibility is a real strength of the product and by far the main reason why companies choose to buy. In our opinion, the Customer experience KPI is now more important than ever as the market for BI products becomes ever more crowded, particularly in the DACH region where arcplan, the development company behind, is based. Location intelligence Viewpoint Location intelligence Leader Peer group: Integrated performance management products offers comprehensive charting opportunities including bar, line and pie charts as well as more complex types like waterfall, bubble and Monte Carlo charts and maps. For location intelligence, static maps are available as standard and an integration with Google Maps is also provided. Many customers seem to use the product for location intelligence and emerges as a leader in the Integrated performance management products peer group. CALUMO IBM Plan Analytics Infor BI BARC 2018 BARC - Business Application Research Center, a CXP Group Company in 35

36 Mobile BI This KPI is based on how many survey respondents currently use their BI tool on a mobile device.

37 Mobile BI Leader Mobile BI Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Mobile BI CALUMO Infor BI IBM Plan Analytics BARC BARC Viewpoint Mobility via the responsive design approach is one of the strengths of, leading to its strong results in this KPI in recent years. Its DORA approach (Design Once, Run Anywhere) works by automatically adapting to the screen resolution of the device accessing the application, be it a laptop, desktop, tablet or smartphone device. With this comes the advantage of delivering identical functionality across all devices while reducing development cost and effort. HTML5 web client can run in the browser of any mobile device including write-back operations in planning scenarios. The product is a leader for Mobile BI in two of its peer groups BARC - Business Application Research Center, a CXP Group Company in 37

38 Visual design standards This KPI is based on how many sites currently use visual design standards with their BI tool.

39 Visual design standards Leader Visual design standards Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Visual design standards Infor BI IBM Plan Analytics CALUMO Viewpoint BARC BARC Visual design standards Leader Peer group: Dashboarding-focused products Tableau Dimensional Insight QlikView Dundas MS Power BI Sisense Domo BARC Visual design standards following the Hichert SUCCESS rules and the International Business Communication Standards (IBCS) is a particularly important innovation topic for Longview. Indeed, with its comprehensive charting opportunities including bullet graphs, sparklines (micro charts) and pareto charts (formerly arcplan, version 8) was the first BI software to be certified HICHERT IBCS compliant by BARC back in April 2014, based on a series of tests of its capacity to create standardized, easy-to-interpret reports and dashboards. Many customers use to implement visual design standards and consequently the vendor achieves leading ranks in all of its peer groups for this KPI BARC - Business Application Research Center, a CXP Group Company in 39

40 Consistently high ratings in visual design standards Peer group: EMEA-focused vendors Consistently outstanding in visual design standards Peer group: Dashboarding-focused products Visual design standards Tableau Dimensional Insight QlikView Dundas MS Power BI Sisense Domo BARC - Business Application Research Center, a CXP Group Company in 40

41 Visual analysis This KPI is based on how many sites currently perform visual analysis with their BI tool.

42 Visual analysis Top-ranked 1. Visual analysis Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Visual analysis CALUMO IBM Plan Analytics Infor BI BARC BARC Viewpoint is the BI component in Longview s overall CPM portfolio. With this in mind, the product is frequently used to perform visual analysis in the context of CPM applications and is ranked top in the Integrated performance management products peer group. provides comprehensive functionality for visual analyses. Tables and graphic objects are available as standard functionality for visualizing data and key figures, offering a good range of charting opportunities including bullet graphs, sparklines (micro charts) and pareto charts. The product uses its own charting engine and supports the International Business Communication Standards (IBCS) for standardized information design BARC - Business Application Research Center, a CXP Group Company in 42

43 Innovation This KPI combines the Embedded BI, Cloud BI, Visual analysis, Mobile BI, Operational BI, Location intelligence, Visual design standards and Data preparation KPIs to measure the product s level of innovation.

44 Innovation Leader Innovation Leader Innovation Peer group: Integrated performance management products Peer group: EMEA-focused vendors CALUMO Infor BI IBM Plan Analytics BARC BARC 3.2 Innovation Leader Peer group: Dashboarding-focused products Domo MS Power BI Dundas Tableau Sisense Dimensional Insight QlikView BARC 4.2 Viewpoint Enhanced functionality for visual design standards, visual analysis, mobile BI and location intelligence underline Longview s aspiration to be known as one of the more innovative BI vendors in the market. Many customers seem to take the opportunity to use this breadth of functionality. is considered a leader in innovation in all of its peer groups. Mobility and visual design standards - following the Hichert SUCCESS rules and the International Business Communication Standards (IBCS) - are particularly important areas for BARC - Business Application Research Center, a CXP Group Company in 44

45 Competitive win rate This KPI is based on the percentage of wins in competitive evaluations.

46 Competitive win rate Leader Competitive win rate Leader Peer group: Integrated performance management products Peer group: EMEA-focused vendors Competitive win rate CALUMO IBM Plan Analytics Infor BI BARC BARC Competitive win rate Leader Peer group: Dashboarding-focused products Dimensional Insight Dundas MS Power BI QlikView Tableau Domo Sisense BARC Viewpoint competitive win rate based on the percentage of deals won in competitive evaluations against other vendors is quite impressive. While the vendor s consulting team clearly plays a part in this success, is certainly one of the most flexible BI development environments on the market, and it can meet a variety of challenges in the BI space. Longview often participates in competitive evaluations itself, particularly in the DACH region, and does implementation projects using its own consulting team BARC - Business Application Research Center, a CXP Group Company in 46

47 Competitiveness This KPI combines the Considered for purchase and Competitive win rate KPIs.

48 Competitiveness Leader Competitiveness Leader Competitiveness Peer group: Integrated performance management products Peer group: EMEA-focused vendors CALUMO IBM Plan Analytics Infor BI Viewpoint BARC BARC Competitiveness Leader Peer group: Dashboarding-focused products MS Power BI Dimensional Insight Tableau QlikView Dundas Domo Sisense BARC Competitiveness combines the Considered for purchase and Competitive win rate KPIs. Longview Analytics strong results, particularly in the Competitive win rate KPI, contribute to its leading position for Competitiveness. While its competitive win rate is outstanding, arcplan, the development company behind, is a comparatively small German vendor and its market presence is rather limited. As a result, the vendor is seldom evaluated for purchase, especially outside the DACH region. However, when it does feature in head-on competitions to win customers, Longview has a strong win rate against other vendors BARC - Business Application Research Center, a CXP Group Company in 48

49 Business benefits & Business value Project success The Business benefits KPI is based on the achievement level of a variety of business benefits. The Business value KPI combines the Business benefits, Project success and Project length KPIs. The Project success KPI is based on the implementation satisfaction level and the frequency of projects completed on time and on budget.

50 Business value Leader Peer group: Integrated performance management products Viewpoint Business value CALUMO IBM Plan Analytics Infor BI BARC 4.5 great results in many important KPIs in The BI Survey 18 confirm that it has some very satisfied and loyal customers. Many of them benefit greatly from using it and the product creates real business value for companies. The level of implementation satisfaction and the frequency of projects completed on time and on budget are high, and project goals are often reached. Business benefits such as faster and more accurate reporting, analysis or planning, and improved employee satisfaction are achieved by an above-average proportion of users compared to other BI products. is among the leaders for Business value in the Integrated performance management products peer group BARC - Business Application Research Center, a CXP Group Company in 50

51 This document is not to be shared, distributed or reproduced in any way without the prior permission of BARC The World s Largest Survey on BI Trends BARC Business Application Research Center A CXP Group Company BARC is a leading enterprise software industry analyst and consulting firm delivering information to more than 1,000 customers each year. Major companies, government agencies and financial institutions rely on BARC s expertise in software selection, consulting and IT strategy projects. For over twenty years, BARC has specialized in core research areas including Data Management (DM), Business Intelligence (BI), Customer Relationship Management (CRM) and Enterprise Content Management (ECM). BARC s expertise is underpinned by a continuous program of market research, analysis and a series of product comparison studies to maintain a detailed and up-to-date understanding of the most important software vendors and products, as well as the latest market trends and developments. BARC research focuses on helping companies find the right software solutions to align with their business goals. It includes evaluations of the leading vendors and products using methodologies that enable our clients to easily draw comparisons and reach a software selection decision with confidence. BARC also publishes insights into market trends and developments, and dispenses proven best practice advice. BARC consulting can help you find the most reliable and cost effective products to meet your specific requirements, guaranteeing a fast return on your investment. Neutrality and competency are the two cornerstones of BARC s approach to consulting. BARC also offers technical architecture reviews and coaching and advice on developing a software strategy for your organization, as well as helping software vendors with their product and market strategy. BARC organizes regular conferences and seminars on Business Intelligence, Enterprise Content Management and Customer Relationship Management software. Vendors and IT decision-makers meet to discuss the latest product updates and market trends, and take advantage of valuable networking opportunities. Along with CXP and Pierre Audoin Consultants (PAC), BARC forms part of the CXP Group the leading European IT research and consulting firm with 155 staff in eight countries including the UK, US, France Germany, Austria and Switzerland. CXP and PAC complement BARC s expertise in software markets with their extensive knowledge of technology for IT Service Management, HR and ERP. For further information see: Other Surveys BI Trend Monitor 2018 BARC Research Study The BARC BI Trend Monitor 2018 reflects on the trends currently driving the BI and data management market from a user perspective. We asked close to 2,800 users, consultants and vendors for their views on the most important BI trends. BI and Data Management in the Cloud : A BARC and Eckerson Group study on current attitudes, issues and trends relating to the use of BI and DM technologies in the cloud. Download here. The Planning Survey 18 is the world s largest survey of planning software users. Based on a sample of over 1,400 responses, it offers an unsurpassed level of user feedback on 17 leading planning products. Find out more at 2018 BARC - Business Application Research Center, a CXP Group Company in 51

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