UNIVERSITY OF LINCOLN JOB DESCRIPTION

Transcription

1 UNIVRSITY OF LINCOLN JOB SCRIPTION JOB TITL PARTMNT LOCATION ICT Project Manager ICT Services Brayford Pool JOB NUMBR CS4136 GRA 7 AT September 2016 RPORTS TO ICT Programme Manager CONTXT The Project Services Team provides expert project management capability and advice across the University and is responsible for implementing or directing the implementation of the University s portfolio of ICT initiatives. The estimated value of this portfolio of projects is circa 2.5m. This is a key role in the delivery of excellent customer focussed ICT solutions and services and progressing the ICT Strategy implementation. JOB PURPOS To plan, schedule and manage an ICT project or projects to agreed requirements, delivering to timescales, budget, acceptance criteria, quality criteria and contractual commitments. Page 1 of 7

2 KY RSPONSIBILITIS Project management Takes responsibility for the successful completion of major projects and programmes of work, establishing and maintaining the correct structures to control and monitor the deliverables to the business. nsures that comprehensive project, quality, and risk plans for projects of a complex nature are prepared and maintained. Monitors and controls team performance against plans. xceed customer and corporate expectations and project acceptance criteria in respect of delivery to timescales, budget and being fit for purpose. Planning and Organising Leads one or more project teams, developing and maintaining human and material resource plans and monitoring the deployment of individuals to ensure that they are contributing effectively whilst developing skills and experience. Maintains effective financial and project progress forecasting, planning and reporting processes. Agree project plans and estimated resource requirements with Senior Management of functional areas and ICT department. Monitor actual project performance and progress against the plans, taking any necessary action to correct variances in quality, time scales or cost. Financial Management stimate capital and revenue expenditure for new solutions or amendments to solutions with regard to hardware, software and human resources. To be accountable for the financial control and management of all elements of the project and the delivery of the agreed financial targets. Staff supervision Allocate work and responsibilities to project team members. Monitors productivity and quality of work, of the team members, taking any necessary action to ensure adherence to deadlines and a high quality product. Achieve results through management of project teams which may comprise business resource as well as third party supplier resource. Page 2 of 7

3 Relationship management Co-ordinates relationships with and between key stakeholders, during the design, management and implementation of business change. evelops and manages one or more defined communication channels and/or stakeholder groups, proactively seeking to identify potential benefits, and assisting in the creation of project mandates and business cases. Creates, identifies and responds to opportunities for providing products and services to the customer department / faculty, liaising with those responsible in ICT services. Promotes products and services at a high level, both internally and externally. ncourages the development of new products to meet future needs. Takes full responsibility for the level of customer satisfaction, at regular intervals or after each significant delivery of product or service. Responds to customers queries and complaints. nsures that corrective action is taken by own organisation and by the customer organisation. Facilitates customers involvement in the continuous improvement of the products and services supplied to them. Solutions management valuate and make recommendations / decisions on technical options as appropriate. Actively contributing to UL s technical strategies. Participates in the implementation of the ICT infrastructure, including standards, methods, guidelines, techniques, tools and control structures. Manage the various stages of solutions development from project board meeting to handover for production, i.e. strategy, analysis, design, build, document, transition and handover. For example, from an initial requirement for a new application or major change, through the various stages of specification of requirements, specification of design, through to implementing all software, hardware and training that may be required. Prepare the invitation to tender, where a solution is to be based upon the purchase of packaged system software and carry out the technical, contractual and financial evaluation of the proposed solutions and provide technical advice to clients. Manage the supply, installation, commission, testing, staff training, converting, integrating with other systems and ensuring support thereafter, when the implementation of a solution involves the purchase of hardware or software. Liaison and networking Liaises with other managers within ICT Services and within the university; manages expectations for projects. Gather information from, pass information to, and maintain good relations with Senior Managers of functional areas, various teams within ICT Services, external suppliers of Page 3 of 7

4 software/hardware/consultancy services, staff of other Service Groupings and any other groups as required. Communication Prepare project status reports reflecting the status of the project, and analysis of resource and cost usage. Negotiate and agree short, medium and long term service schedules and timetables with clients, both for development of new systems and support of existing systems. Report and escalate in an appropriate and timely fashion to both the customer, line management and all service suppliers and initiate timely, corrective action where required. In addition to the above, undertake such duties as may reasonably be requested and that are commensurate with the nature and grade of the post. Page 4 of 7

5 AITIONAL INFORMATION Scope and dimensions of the role The post holder will liaise with management at the highest levels within the university, managing their expectations for projects. Contributes extensively to the annual planning and budgetary process for ICT services and to the business strategy of the university as a whole, including strategies governing the direction and conduct of project management. Internal Key working relationships/networks xternal Senior Academic staff - all Colleges Academic Staff Senior Professional Services staff across University Support staff across University Various committees as required Support the effective liaison with Professional Bodies, where applicable, for example British Computer Society, APM Group, JISC. Project Management & Corporate Solutions Counterparts in other Universities Various Suppliers Page 5 of 7

6 UNIVRSITY OF LINCOLN PRSON SPCIFICATION JOB TITL ICT Project Manager JOB NUMBR CS4136 Selection Criteria Qualifications: Prince 2 Practitioner or commensurate experience MAPM - Member of the Association for Project Management The Association for Project Management ( ssential () or esirable () Where videnced Application (A) Interview (I) Presentation (P) References (R) A A MBCS - Member of the British Computer Society The British Computer Society ( A xperience: Software Procurement (preparing requirements, tenders, evaluation) I Robust resource management disciplines with a focus on delivering solutions A,I Able to evaluate options, balance competing pressures and produce required results on time I Business Case development with associated benefits realisation A,I Skills and Knowledge: Strong communications skills, ability to work in a team, excellent inter personal skills A,P Higher ducation ICT expertise and systems knowledge Knowledge of facilitation of the analysis of business processes, and articulate potential changes to business processes in a lucid and cogent manner, both orally and in writing. A,I I Competencies and Personal Attributes: Proficient in contract negotiation / management I Page 6 of 7

7 xcellent project management tools expertise such as tracking actuals A,I Ability to make clear and well organised presentations Ability to chair meetings and groups to make decisions and solve problems I Ability to use personal influence to resolve conflict and move forward I P elegating tasks, responsibilities and authorities effectively Business Requirements Ability to travel I ssential Requirements are those, without which, a candidate would not be able to do the job. esirable Requirements are those which would be useful for the post holder to possess and will be considered when more than one applicant meets the essential requirements. Author MC HRBA CW Page 7 of 7