Global ecom: How far we ve come and where we re going. Shane Happach Managing Director, Global ecom

Transcription

1 Global ecom: How far we ve come and where we re going Shane Happach Managing Director, Global ecom

2 Why are we here? Find different image if possible LEARN SHARE CONNECT ENJOY 2

3 2015 Worldpay Group transactions bn Worldpay Group processed value bn 2016 bn bn

4

5 Welcome to the family

6 We have a lot to celebrate together

7 Further geographic expansion Singapore Hong Kong Turkey Brazil

8 Continued LATAM investment x Transactions since 2014 Languages Central America Gateway Expanded Mexico capabilities

9 Brazil domestic acquiring now launched Customers live and transacting Pilot merchants BSP piloted

10 Market leading offer from Day 1 IC++ or blended pricing Dynamic MCC and dynamic descriptors BSP Dynamic 3DS and zero value auths Tokenization Recurring / account on file flags Proactive chargeback disputes

11 Expanded our ecosystem connections

12 Product Updates

13 New Acquiring Platform NOW LIVE Worldpay has reached a major milestone - our new platform is now live and taking payments. We ve already boarded over 6000 customers and numbers continue to increase. This is enabling us to process significant live payment volumes before we migrate our existing customers.

14 Worldpay Total Understand shopper behaviour across channels Support every sales channel (online, in-store, mobile and MOTO) Easily reconcile across channels with integrated reporting More revenue per shopper through a seamless payment experience Fewer contracts to manage

15 Enhanced chargeback capabilities We have launched a new platform to support your chargeback and disputes management process Earlier Notifications Powerful tools Enhanced MI & reporting Higher Success Rates Are you ready for VISA s changes in Q4 and early 2018?

16 Launched Service Portal with Pazien SINGLE WORLDPAY ID Forums for Partners Chargeback Management Enhanced Knowledge Content Raise & Manage Support Requests Complete Forms Live Chat with CSM Manage Incident Notifications Access Knowledge & Guides Share Files Live Platform Status Live Maintenance Calendar LIVE Gateway Services (MAI) Alternative Payments (WPAP) 300+ customers already live * All timelines are indicative only at this stage and subject to change based on roadmap prioritisation Gateway Services also includes Hosted Call Centre and Hosted Payment Pages Editor

17 Decision Services Validating Cardholders Dynamic 3D Secure Recovering from Failures First try approval Risk Management Smart recurring payments setup for subscription or installment products Balance shopper conversion, issuer approval and risk to decide whether to do 3DS or not Intelligent retry of failed scheduled or instant payments Maximize the chance of issuer approval, first time Accurately assess risks to reduce chargebacks while accepting good transactions Intelligent Account Validation Dynamic 3DS Intelligent Retry Dynamic Auths Risk Scores

18 Bankout 2.0 Even more domestic market coverage Improved bank relationships Faster settlement times

19 New and upgraded APMs Q Q Launching the new Service Portal and Pazien to Worldpay customers

20 NEW worldpay.com/insight NEW

21 What you can expect in the next 12 months?

22 Argentina domestic acquiring In discussions with central bank Licencing underway

23 More domestic markets Malaysia NZ

24 Recurring proposition We will provide an enterprise grade, advanced recurring payments proposition, which leverages our data and insights to automatically optimize merchants acceptance rates and increase their revenue Recycling automation Account updater extension Intelligent Account Verification

25 3DS 2.0 3DS 2.0 expected in H Frictionless customer experience In-app authentication Increased authorization Worldpay - fully compliant from Day 1 Leveraging new decision service for best results Launching premium service with industry-leading rules engine

26 Moving towards a service centered architecture Accessed by a Single API Features broken down into standalone services, offered as value added products customers can choose from Example services Payment Pages Payment recycling APMs Risk Accessed through simplified Gateway architecture Decisions leverage extensive data hub Powered by single payments engine (NAP) Decision Service Payment Scheduling Dynamic 3D Secure Account Updater Terminal Management Tokenization

27 The Rethink journey with Worldpay continues BUDAPEST BARCELONA CANCUN BERLIN AMSTERDAM BARCELONA SINGAPORE May: CANCUN September: LISBON November: BANGKOK

28 Thank you!