Digitale arbeitsplasser -Strategi, Innovation & Implementering

Transcription

1 Digitale arbeitsplasser -Strategi, Innovation & Implementering NBEF FM KONFERENSEN 2017 The better the question. The better the answer. The better the world works.

2 Introductions... Magnus Kuchler Partner EY Advisory Services Nordic Market Segment Leader Founding Partner of EY REFM Advisory Nordics Advisor in +45 REFM corporate transformation programs and in +100 outsourcing deals over 21 years Mobile: Page 2

3 The digital development and new technology will transform the workplace and how REFM is delivered Knowledge Management & Collaboration PEOPLE CENTRIC ASSET CENTRIC Internet of things Robotics process automation Data Analytics & Big data Robots IT systems Cyber Security 3D printers Communication from anywhere at any time Virtual reality Augmented reality AI Artificial intelligence Electrification BENEFITS Cost reductions Increased employee value Workforce efficiency Decreased m 2 per employee Services when needed Enhanced meeting room utilization CO2 reduction Increased asset control Page 3

4 What do Head of RE & FM from some of the largest companies in the Nordics say about Digital Workplace? 51 companies from across the Nordics participated in the survey during three EY events. Examples of participants: Page 4 Source: EY Head of REFM Sweden Nov EY Head of REFM Norway Nov EY Head of REFM Denmark Nov

5 You need a thought through Digital strategy to be successful in getting most value out of Digital Workplaces e s a h P Lay the foundation for a Digital Workplace strategy Analyze current Digital Workplace experience and capabilities Build insights in the Digital Workplace market 4 5 Develop To-be state Develop final Digital Workplace Strategy 6 Design a realistic Roll-out plan and implementation strategy Page 5

6 A leading position in the Digital Workplace will effectively improve business decisions Connect Monitor Analyze Learn Predict Optimize Enables gathering of data through connected systems. Using available technology and methods to support understanding of workplace environments. Using analytics on data sets for more complex understanding of workplaces. Leveraging BI for streamlined analysis and actions. Identifying specific patterns and behaviors while incorporating additional data from outside the built environment to refine, understand and predict outcomes (some analytics may be automated). Using AI to take actions to improve productivity, utilization and efficiency. Data Analytics Advanced Analytics Page 6

7 Implementation is NOT about technology The soft stuff is the hard stuff Change management Make sure you have top management commitment Focus on the users of the technology Communicate Why and How over and over Training, training, training Monitor and incentivize right behaviours Teamwork is key to success Page 7

8 Cyber Security needs to be an integral part of managing all technologies Page 8

9 To sum up Digital and IoT solutions are available in the market place Risks and threats need to be controlled Cyber Security Results potential is large Cost savings Collaboration Productivity Company brand A digital strategy is needed to set direction and establish priorities e s a h P Lay the foundation for a Digital Workplace strategy Analyze current Digital Workplace experience and capabilities Build insights in the Digital Workplace market Flexibility Environmental impact Employee satisfaction Innovation Develop To-be state Develop final Digital Workplace Strategy Design a realistic Roll-out plan and implementation strategy Page 9

10 Thank you! Thank you and good luck with your teamwork and digital transformation journey! Page 10