Delivering BT s 21st Century Network. Tim Harris, BT Group Chief Technology Office, Asia Pacific Network 2006, Delhi, India 7 th November 2006

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1 Delivering BT s 21st Century Network Tim Harris, BT Group Chief Technology Office, Asia Pacific Network 2006, Delhi, India 7 th November 2006

2 Forward-looking statements - caution advised Certain statements in this presentation are forward-looking and are made in reliance on the safe harbour provisions of the US Private Securities Litigation Reform Act of These statements include, without limitation, those concerning: transformation of BT's networks, expected cost reductions and growing cash savings from 21CN; benefits to customers and industry of the 21CN programme, and convergence; anticipated investment in 21CN; and timescales for implementation of 21CN. Although BT believes that the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these expectations will prove to have been correct. Because these statements involve risks and uncertainties, actual results may differ materially from those expressed or implied by these forward-looking statements. Factors that could cause differences between actual results and those implied by the forwardlooking statements include, but are not limited to: material adverse changes in economic and financial markets conditions in the markets served by BT; future regulatory actions and conditions in BT s operating areas; technological innovations; developments in the convergence of technologies; the anticipated benefits and advantages of new technologies, products and services, including broadband, not being realised; and general financial market conditions affecting BT's performance. BT undertakes no obligation to update any forwardlooking statements, whether as a result of new information, future events or otherwise. British Telecommunications plc All rights reserved. British Telecommunications plc ( BT ), All rights reserved. 2

3 The changing landscape Convergence Cost transformation Regulation M&A activities Customer expectation Technology 3

4 BT s strategy to the changing landscape Defend traditional Improved service Price innovation Cost transformation Aggressive & creative marketing Grow New Wave Networked IT services Broadband Mobility & convergence Helping our customers thrive in a changing world 21CN a global innovation platform... Consistent delivery 4

5 21CN transformation Empower customers with control, choice and flexibility like never before Offer exciting new services for customers faster than before Speed to market Customer experience and empowerment Reduce costs and increase cash cost savings: 1 billion per annum by 2008/9 Cost transformation 5

6 21CN is transforming BT 21 st Century BT Interlinked and Interdependent Initiatives Retail 21C Customer Experience Global Services Core Network Convergence Open Innovation Transforming our Portfolio Wholesale Transforming OneIT/Systems Openreach 6

7 Current 21CN driving UK network a radical simplification Core Network Convergence Copper Multi-service access PSTN Converged Core PSTN Copper K Stream DSL Leased lines Class 5 Call Server WWW Fibre & Copper PDH access MSAN ATM IP-MPLS-WDM Fibre Wireless SDH access SDH VC-12 Content IP ISP End User PDH access -5.5k sites -100 sites PDH SDH VC-4 End User ~ 5.5k sites ~ 2k sites ~ 1k sites ~ 400k sites ~ 100k sites ~ 15k sites 7

8 21CN is global Core Network Convergence MPLS Planned by end 2006 BT s MPLS network will span 160 countries by

9 Rapid product and service creation Transforming our Portfolio TODAY Traditional Waterfall Process TOMORROW Agile Service Assembly Process & Tools Analysis Design Build Test Deploy Long development time High development cost Very limited ability to re-use High cost of failure Release 1.0 Executable Architecture Field Trial Release Beta release GA release Stove pipe architecture - point to point interfaces, proprietary vendor solutions Service Oriented Architecture Re-usable technology, many products Product 1 Product 2 Product 3 Service Orchestration IP TV Voice Mail Presence Instant Msg Common Capabilities Profile Video Mail Security Session Control Event Package Location OSS/BSS BT Global IP MPLS Platform RoW 9

10 21CN ready products Transforming our Portfolio BT Openzone BT Communicator Fusion Movio Applications Awareness Infrastructure 10

11 Flexible platform rapid delivery Transforming OneIT/Systems 11

12 Flexible platform rapid delivery Transforming OneIT/Systems 12

13 Flexible platform rapid delivery Transforming OneIT/Systems 13

14 Flexible platform rapid delivery Transforming OneIT/Systems 14

15 Flexible platform rapid delivery Transforming OneIT/Systems 15

16 21CN The human challenge Open Innovation Customers BT people Government Vendors Regulator Public policy 16

17 Open innovation Open Innovation 17

18 Open innovation unleashed Open Innovation Consumers Business (SME) Corporates Intermediaries Resellers Network Operators Service providers Configure Final product / services Product Sub-assemblies Global universe of innovators Product Design Studios Engineer Assemble Lead 2 Cash Trouble 2 to Resolve Concept 2 Market 14 Platforms / Capabilities Solution Assembly Environment Engineering Environment One BT On Demand Infrastructure 18

19 Tim Harris BT Group Chief Technology Office Thank you