Initial Contact with Client. Global Deal Desk (GDD) Approval in Place. responsible. relates to SAG SOW with Client

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1 Name: ACC ment Process Type: EPC Creator: system Last change: Aug 17, :55:06 PM Account Executive Meets with Client and goes through the details of the contract. Initial Contact with Client SAG Sales and Marketing responsible License Agreement professional Service Agreement responsible SAG Sales and Marketing Global Deal Desk (GDD) Approval in Place responsible SAG Sales and Marketing SOW relates to SAG SOW with Client All SOWs need to go through Legal before being submitted to customer EA Leadership General Kick-off meeting with Customer reads Center Introduction Center Customer Assessment The following document establishes an understanding of the customer situation and the requirements and potential scope of a future project. The provided input will increase the quality, completeness and detail of Business Requirements and the Methods & Convention workshop and will also help to reduce time and effort to execute Requirements and Workshop... Requirements and Workshop Execution template. Available in Reference Document section ACC project Plan 2 temaplates are available for ACC Project Plan under reference documents in labcase IT Leadership Acquire Licenses Failure to understand Customer... Requirements Workshop EA Leadership Correct Product License creates Architecture Requirements Document Research for License Type and # of Licenses is required for Architecture Strategy and... Hardware Specification Document Customer Use cases should be available Business Case Workshop EA Leadership Procurement of Licenses Completed Sponsor for... Business Cases and Detailed Requirements... Center Charter Prepare for BPM Leadership

2 Architecture Vision Document Center BPM Leadership Unable to understand the... Unable to understand the nature of tool Please see under reference document section in labcase. This is a MS word template Core Team Identified Test Server for installation Identified Ready for Application Questionnaire Core Tool Training Train Core Team completed and tested Few users attending training In many cases we notice people spend very little time in training and mostly work in s even in the class - this is a recipe for failure Core Team in Place Governance and Organization Plan Define Roles and Functions Core Team Administrator is not... If admin is not identified at this stage then the projecvt can fail. Roles Approved by IT Governance Administrators Identified Database and User Preparation for Administrator Administration Publication MetaModel Document Meta-Model ppt presentation in reference library Content Classification Core Team Architecture Solution Documents Information Classification... Federated Information Classification Methods and Methods and Convention Core Team Model and Object Nomenclature and Identifier

3 and Identifier Architecture Frameworks Easy to over estimate the number of... Methods and Published Ensure that modeling Requirements... Functional Design Document Configure Software Core Team creates output to Filter Evaluation Report Configure Basic Method Filter Software Ready for Pilot All Disaster Recovery Plans in Place All Security Concerns Resolved Complete Pilot Process ment Pilot back-up Drills Tie to LDAP/Active Directory Incorrect Security Structure IT technical Team Feedback from Pilot Stabe back-up service available tied to LDAP Identify Members of center Core Team Initial Core members of ACC identified Provide Governace Authority to ACC BPM Leadership Report and Analysis Strategy Competence Center Active Project Teams Notified of ACC

4 Synchronization Plan with SAP reads Governance and Automation Model Domain Specific Training Complete Templates and Methods and... Application Configuration and Database creates Platform Install production software IT technical Team Doc signed by customer Publisher Server Performance Needs to... Production Software Installed and... Publisher Tested Database Servers implemented Connection to LDAP/Active Directory tested Deployment Plan Functional Heads need to be ready Deployment Plan with Work process Leads Work process Leader Deployment Completed in all Domains All Security requirements Checked Software Licenses verified Use case Data Load Repository and User repository in place LDAP Users in Place User access in place

5 Ensure all users have adequate... User On-boarding Process user Onboarding Process... Architect Modeling Practitioner's Guide Release Provide Release and Change Cycle management... Repository process Change Release Cyclemanagem ent in place Repository management process... Process Models not Synched wit... Release Change Provide Model Publication Guidance Process Publication Methods and GuidelInes Content Security Needs to be... for SAP Activity Publication method in place Domain Specific Training Deploy Training Work process Leader Training Delivered to Modelers Platform Monitor Project Artifact Delievrables Groups not Complying to Methods &... Changes to Application...

6 Process Quality Control Checklist Provide Quality Control for Artifacts Process Modeler Methods and Checked in... Synchronization with SAP performed Architecture Maturity Model Help in Maturity Measurement QA Audit and Monitoring Mon itor Artifact ment Monitor ACC Maturity Audit and Monitoring reports Business, Application, Data and... Center in Effect ACC Maturity being monitored