DIGITAL HR AND DIGITAL WORKER

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1 DIGITAL HR AND DIGITAL WORKER Minna Snirvi, Solaforce Jukka Virkkunen, Digital Workforce Services

2 SOLAFORCE Solaforce is Finland based international cloud human capital management software vendor. Solaforce HCM software digitalizes HR function and enables smooth employee and user experiences to meet modern business needs. Our software uses the latest technologies: SolaPulse: Pulse, surveys, reporting SolaIntel: Predictive analytics, artificial intelligence SolaScore: Modern bonus and scorecard calculations SolaSuccessor: Successor planning and talent management Solaforce HCM is available despite time, location and device. Internationally scalable and high performing solution on world leading AWS platform. Solaforce software meets the EU General Data Protection Regulation, GDPR requirements. Thounsands of users and 16 different languages e.g. Czech, Chinese, Danish, Dutch, English, Estonian, Finnish, French, German, Italian, Latvian, Lithuanian, Norwegian, Polish, Russian, Swedish, Ukrainian and more is coming!

3 DIGITAL TRANSFORMATION Digital transformation affects all organizations, customers and above all employees. Digital workplace encompasses all the technologies people use to get work done, HR and core business applications, , instant messaging, enterprise social media tools, and virtual meeting tools. The challenge of digitalization is not acquiring digital technologies but the creative mindset of managers and employees and the culture needed to harness different technologies

4 DIGITAL HR Digitalization is changing operational HR processes to become automated and data-driven. It incorporates mobile technology, analytics, social media, AI, robotics and cloud. Redesign HR: 2020 vision Employee experience Automate processes Get rid of excels, registers and forms Use robotics i.e. digital workers to automate labor intensive manual routine work Induce real-time use with cloud solutions 24/7, mobile usage and integration Implement self-service to everyone contributing to up-to-date information Provide tools for continuous performance management, feedback and engagement Introduce artificial intelligence Combine social media and consumer approaches to HR Chatbots, videos etc. Encompass new ways of learning Include wellbeing and engagement tools Introduce Gamification Facilitate transparency and access to data Bring scattered people data together Facilitate predictive analytics by recognizing trends Benchmark outside your peers and industry

5 SOLAFORCE HCM AND DIGITALIZATION Solaforce HCM solution combines employment, development and performance management together with analysis, planning and reporting Employee and manager self-service with modern easy-to-use UI with any device at any time from any place 24/7 Entire employment life-cycle from recruitment to reporting and planning (e.g. succession planning) Ready made dashboard reports for managers as self-service HR & manager working spaces gathering to-do-tasks and group changes into one UI Graphic organization chart no need to manually maintain version Pulse and other surveys built-in in the same tool Built-in artificial intelligent provides proactive information for managers by drawing attention to absences, rewarding and performance trends, reminders Master data solution with easy integration to identity access management, payroll, time management, BI Solaforce drives innovation and new technology adoption such as pulse surveys, predictive analysis and organizational planning

6 WORKFORCE SERVICES

7 DIGITAL WORKFORCE

8 WHY SOLAFORCE HCM SOLUTION At Digital Workforce Services we need humans alongside our digital employees We have experienced rapid (human) employee growth in the Nordics and Poland for the past 3 years Why HCM We need transparency to organization and people data in our 5 locations to run and develop our fast growing business No time for of multiple manual data entries and multiple Excel-versions We wanted to implement global practices and processes Why we selected Solaforce HCM Modern technology (also mobile) designed for employees and managers Designed for international usage Agile and innovative solution Covers entire employee life cycle from onboarding to performance management, development and analytics Self-service to employees and managers e.g. vacations and reports

9 WHAT DO DIGITAL WORKERS DO? - COMPETENCIES OF THE DIGITAL WORKER TODAY TOMORROW PROCESSING DATA EVENT ANALYSIS DETECTING ANOMALIES AUDITING AND RECONCILIATION CLASSIFICATION PROCESS OPTIMISATION TARGET SEGMENTING TRANSACTION ANALYSIS DATA COLLECTION PATTERN RECOGNITION RPA AUTONOMIC PLATFORMS COGNITIVE COMPUTING ARTIFICIAL INTELLIGENCE

10 AUTOMATION WILL IMPACT ALL INDUSTRIES AND FUNCTIONS On average, 35 % of all work consists of data collection and processing. In some industries, such as banking and insurance, the share of data collection and processing exceeds 70 %. 2/3 of this work can be automated! Source: McKinsey Global Institute, 2016

11 For more information solaforce.com & digitalworkforce.eu