New Communication technologies

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1 Products Solutions Services New Communication technologies Usage and benefits for depots and terminals Slide 1

2 Rapid advances in embedded platforms and wireless We now have the ability to measure, sense and monitor nearly anything in the physical world Slide 2

3 Agenda Web Technology and how it is used Wireless Technology as enabler The Benefit: Business Process Integration Slide 3

4 Web Technology has changed our lives In 1989 Sir Tim Berners-Lee proposed to his employer CERN new project, which had the goal of easing the exchange of information between scientists by using a hypertext system. As a result of the implementation of this project, Berners-Lee wrote two programs: a browser called Worldwide Web and the world's first Web server, which ran on NeXT STEP. Known expressions related to Webserver (and the combination of all those made the WWW successful): URL (Uniform Resource Locator) HTTP (Hypertext Transfer Protocol) TCP/IP (Transmission Control Protocol / Internet Protocol ) HTML (Hypertext Markup Language) XML (Extensible Markup Language) Slide 4

5 Web Servers are in your everyday lives! Online Banking E-Bay 1, 2, 3, mine Amazon books, CDs, DVDs, Google get any information Price comparisons for cars, traveling, shoes, clothes, services, PCs, etc, in Web Portals 20% year on year growth in US Slide 5 Source : US Department of Commerce

6 Software Pain Point update/upgrades costs the greatest "cost" of computer software lies in the installation, training, maintenance, upgrades, troubleshooting and time lost due to system failures and lack of user training. Many consultants estimate these expenses at 40 to 60 percent of an application's total cost. Source: Companies often pay tech consultants $5 in support fees for every $1 spent on software Charles Phillips, tech analyst at Morgan Stanley for Companies squander billions on tech By Jim Hopkins and Michelle Kessler, USA TODAY (2002) Windows Updated Family Tree.png From Wikipedia, the free encyclopedia Slide 6

7 Webserver in your industry Previously data was only available on one dedicated PC with licensing, in the Control Room Slide 7

8 Webserver in your industry Then came highly graphic data overload, with hidden server rooms + control room, with Web Servers offer remote views away from Control Room Slide 8

9 Webserver in your industry Today and the next steps will have limited hardware locally in the control room and more remote power with views of information locally and additioal through web servers to remote collaborators Remote Collaborators (Specialist, Analyst, 3 rd Parties with special access) Slide 9

10 Example Architecture utilizing Web Server Technology Global Business Views (Business Stakeholders) (Logistics) (Sales) Local Workstations using Browsers (Operators)(Engineers) Inventory Information With the Business Decision makers LAN TCP/IP Data concentrator acts as a Web Portal for all data Tankvision Data Concentrator Tankvision Tank Scanner Embedded Web Servers in Tankvision Real-time Inventory Information Slide 10

11 Inventory Monitoring Enterprise Monitoring Solution Management of multiple terminal sites from HQ Enabling collaboration with terminal customers Customer B Inventory Platforms work to give information to Business personnel for business process Customer A Customer C Plant 1 MY Plant 2 MY Plant 1 SG Plant 2 SG Depot 1 SG Terminal 2 SG Depot 3 SG Plant 2 ID Plant 1 ID Plant 3 ID Plant1 PH Slide 11

12 Security of data and connectivity Behind firewall, via VPN Industrial Real-time Operating systems, not all-purpose Windows Hardware switch for Access protection Intranet Firewall Internet Slide 12

13 Wireless Wireless what Wireless is growing everywhere and comes in many different variants. Slide 13

14 Connectivity's are growing in many forms Over 800 million Connected Devices by 2015 Both Consumer and Industrial Environments Consumer : Smart Phones, Tablets, Computers, NAS Industrial : M2M (machine to machine) Slide 14 Source : Yankee Group 4G Americas July 2011

15 Wireless is being used at home and work Domestic/Personal Technology Wifi GSM, GPRS, 3G moving to 4G W-Lan for Home network Web Browser login s for remote Business/Industrial Technology Wifi (newest n ) GSM, GPRS, moving to 3G W-Lan with VPN Both Encrypted and Web based servers Specialist Industrial Wireless using dedicated or open methods Industrial Protocols (Modbus, Profibus, 4-20mA) Continuous or periodic Specialist approvals MESH architectural advantage Slide 15

16 How wireless works Slide 16

17 Reliable Mesh Network makes Wireless via for Industry 22,000l 6,000l Slide 17

18 Using technology to address Issues How and what we can benefit. Slide 18

19 What problems occur today in running your businesses? Limited integrated information With the benefits of Web technology and Wireless (local or Global) we can gain the opportunities to allow access to valued information for Business decisions online and qualified Lack of information on customer demand and available sales stock limits, customer retention and service level Lack of sales forecast and customer demand information increases required safety stock Lack of information about equipment health increases maintenance cost Lack of proper logistical planning information increase logistic cost and reduces customer satisfaction and retention level Lack of accurate, in time stock information and transaction information increases operational costs and bears risk of unaccounted material losses Slide 19

20 How do link Process to Business Sales Logistics Maintenance Other Business Process Systems Sales Management System Logistic Management System Maintenance Management System Other Errors web & services, Time delay M2M interfaces, Printers, business People, process Working integration Hours Process Automation Systems TA System IM System TG System Control System Slide 20

21 Sales Sales Process Lack of information on customer demand and available sales stock limits, customer retention and service level Traditionally stock/product availability & delivery time came from people in the office Live data via Web Browser access to what is available to sell, on his SmartPhone or Tablet anytime and any place Salesman on line anywhere with live data always available Slide 21

22 Logistics Process Logistics Lack of proper logistical planning information increase logistic cost and reduces customer satisfaction and retention level Inform coming from daily report Or telephone calls Available via easy to understand freely viewable KPI Dashboard True Online data immediately allows replenishment schedule Slide 22

23 User Benefits: Web server, wireless, business integration Reduced life cycle costs with (true) web server usage no license costs (no forced upgrade costs for additional browser view) reduced IT complexity, remote maintenance Simple & Secure data distribution and access Wireless technology allows break up of old infrastructure boundaries MESH technology makes wireless communication reliable KPI Dashboards (Web Portal) open the door for process improvement Slide 23

24 Products Solutions Services Thank you very much for your attention Slide 24