Making Sense of Big Data

Transcription

1 Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit Berlin 28 November

2 The IIW Institute of Information Management + Technology we sharpen your Blades for the Digital Age IIW Institute of Information Management and Technology Data Information - Knowledge IT Service Management IT Strategy Digitization + Industry 4.0 2

3 Agility IT of 2, 3 or 10 speeds? Blockchain Predictive Analytics Internet Intelligence Unmanned Vehicles 3-D-Printing Big Data Agile SCM Artificial Intelligence Lean Management 2.0 Digitization and Industry 4.0 New Business Models Mobile Robotics Drone Delivery 3

4 WHAT DOES ALL THIS MEAN? HOW TO GAIN A BENEFIT FROM ALL THIS? HOW TO MAKE MONEY OUT OF IT? 4

5 Agenda Digitizing your Supply Chain Big Data Logics for your Supply Chain What to do? 5

6 Agenda Digitizing your Supply Chain Big Data Logics for your Supply Chain What to do? 6

7 Virtualising 7

8 Virtualising Business Process Model (elemental process) Example: Machine Shop Worker Machine Tool Work piece Energy ( ) Resources = CPEs Metal cutting Process By-product = CPE Metal filings Product = CPE Value-added Work piece 8

9 Virtualising Business Process Model (elemental process) Example: Machine Shop Worker Machine Tool Work Features piece data Energy ( ) Resources = CPEs Process Metal cutting data Process By-product = CPE Metal filings Product = CPE Value-added Work piece 9

10 Virtualising Example: Augmented workers 10

11 Virtualising General Process Model / Process Chain By-products By-products By-products Process Process Process Product 11

12 Virtualising General Process Model / Process Chain By-products By-products By-products Features data Process data Process Features data Process data Process Features data Process data Process Product 12

13 Network Integration 13

14 Automation 14

15 Automation - Level 1 Manual Control: Order release and control by Human: Process Control 15

16 Automation - Level 2 Automatic Control: Order release and control by CPS Order release by CPS Ready message to CPS Process Control 16

17 Automation - Level 3 Automation Level 3: Autonomous Control of complete work or company overlapping process chains by CPS including Operations scheduling Complete set-up Re-configuring of mobile machines, robots, work stations = order level autonomous order release and ready-message 17

18 Automation - Level 3 Automatic Control: Operations scheduling, set-ups by CPS Control CPS = autonomous factory Machine Pool 1 Machine Pool 2 18

19 What s new? Industrial Revolution 4.0?? This is not new. This is Old School. This has been done since Konrad Zuse has invented the computer. => What then is new? 1. Sensors, platforms, apps exponentially increase data volumes 2. Wireless networks create ubiquity Quantity turns into Quality 19

20 Strategic Impact of Digitization 6 Challenging Strategic Drivers: 1. Big Data the 21 st Century gold mine 2. Smart Hardware => new app s + service strategies 3. Self-service principles applicable 4. Global + wireless IT networks: Ubiquity of access 5. Mass Customization 6. New Business Models => Strategic Opportunities for smart SCM Game Changers 20

21 Big Data your Key to the Digital Age 21

22 Agenda Digitizing your Supply Chain Big Data Logics for your Supply Chain What to do next? 22

23 Big Data Logics for your SCM Data Value Chain Excalibur hardware AI based software Data / sources IT networks Data management BIG DATA Use of data ( ) Resources Process Result Purpose Benefits 23

24 Big Data Logics for your SCM Data Value Chain PURPOSE? VALUE? BENEFIT? Petabyte capacity Real-time processing High-speed processing Rapid growth of data sets BIG DATA Use of data Result Purpose Benefits 24

25 Big Data Strategic Impact Big Data 21 st Century Gold - where is the value? New applications, use and purposes for data you never thought about => new user groups and willingness to pay for data 25

26 Big Data Strategic Impact Big Data 21 st Century Gold - where is the value? Triggers for workflow automation => Impacts: productivity, cost savings, process quality, autonomy 26

27 Big Data Strategic Impact Big Data 21 st Century Gold - where is the value? Transparency: benchmarks, comparisons, control => safety, risk reduction, less uncertainty, more control 27

28 Big Data Strategic Impact Big Data 21 st Century Gold - where is the value? Agility + Acceleration => more responsive and faster action taken 28

29 Big Data Strategic Impact Big Data 21 st Century Gold - where is the value? More and better information, earlier: => stay ahead - gain options and opportunity for improvement 29

30 Big Data Strategic Impact Big Data 21 st Century Gold - where is the value? Exploiting time lines, structural and statistics data data minings delivering stimulus information: => new idea generation, innovation, and thinking ahead 30

31 Agenda Digitizing your Supply Chain Big Data Logics for your in Supply Chain What to do? Agile SCM! Let data work for you! 31

32 Prepare yourself The greatest danger in times of turbulence is not the turbulence it is to act with yesterday s logic. Peter Drucker 32

33 User-centric Digital Assistants for agile SCM Workflows self-created by the user for all informal, non-it covered processes, e.g. Service Order Management Approvement routines Alert, status, etc. messages Task allocation Time-related or hierarchical escalations Complaint management Benefits Traceability, transparency, efficiency User, customer, employee satisfaction from Design instantly to Automation 33

34 User-centric Digital Assistants for agile SCM User Level Self Service Portal Dashboard Tasks and Documents Forms and Entry forms Reporting / Cockpit Process owner App Designer Orchestration Workflow Designer Forms Designer Integration Roles + Rights Agile SCM data bus Interface owner Technical Processes App X DMS SQL Technical Integration Interface Designer

35 User-centric Digital Assistants for agile SCM app app vehicles SCM operations SCM app SCM dashboard Alexa process automation 35

36 Prepare yourself Thank You! IIW.de KUKA light weight robot LBR IIWA 36