However, unlike other processors you might consider, Mercury adds many extra services for free that can actually help build your business.

Transcription

1 Franchise Packet

2 Welcome Dear ELKS Lodges, You have many choices of payment processing service providers. How do you choose the one you can trust with such an important customer service component for your business? Mercury, in cooperation with the ELKS can help. As you would expect, Mercury provides reliable and secure credit and debit processing with competitive rates, pre-negotiated by the ELKS. However, unlike other processors you might consider, Mercury adds many extra services for free that can actually help build your business. For example, you ll love Mercury s free 24/7 live technical and customer support. There is never a moment when you cannot reach a Mercury expert to answer your questions or troubleshoot problems that only seem to occur in the middle of the night or on a holiday. Thank you for taking some time to consider the additional information in this packet. You ll find details about all of Mercury s services so you can make an informed decision. Please contact ELKS or Mercury with any questions you may have. We look forward to working with you. Sincerely, Collette Hacker National Account Manager Mercury

3 Why Mercury? Payment Solutions - Our direct interface enables cost efficient payment processing from the point-of-sale, electronic cash register, or terminal. Our solutions support all payment types. Transaction Reporting - Our MercuryView portal provides up-to-the minute transaction reports, as well as intelligent data and customized resources to streamline operations. Loyalty - MercuryLoyalty engages your customers, boosts your brand and powers new revenue. Enroll new customers, target right customers with the right incentives instantly with our embedded tech solution. Gift Cards - Free MercuryGift transactions help you start a risk-free gift card program. Getting started is easy with either pre-designed or custom gift cards. Terminals - We support a variety of terminals for credit, debit, PIN debit, gift, and EBT processing as well as tip adjustment. Next Day Funding - Our next day funding is available for merchants who bank with HSBC. Stand-In Authorization - MercuryStand-In is a unique service we developed so you keep processing if there s an outage within the authorization network. Advance Funding - We partner with advance funding services to help you quickly access business working capital. Ecommerce - Our integration with several online ordering solution providers facilitates credit and MercuryGift card transactions directly with Mercury. Live 24/7 Support - Customer service is a promise we keep. Our MercuryLive support team is here to answer your calls and s 24/7, including holidays. Proactive Troubleshooting - Our MercuryAlerts smart messaging alerts us to processing irregularities, so we know when you need help. Internet Backup - Our backup solution for high speed internet processing automatically switches to dial-up processing if the internet disconnects. PCI Data Security - We develop payment solutions that keep pace with changing security compliance standards. Mercury VirtualTerminal - Mercury VirtualTerminal enables internet-based credit and gift card processing without a point of sale system, electronic cash register, or terminal. It s a free, PCI-compliant payment processing solution. Now available on the web or smartphones! Mercury Anyware - Improve business efficiency and increase customer security with our pay at table technology via select VeriFone models. Hosted Checkout - Our secure online payment solution for ecommerce providers and POS systems simplifies the burden and cost of achieving PCI compliance.

4 Account Contacts We re available to answer your questions! Mercury Sales Support To establish a new account contact our Sales Support Department SalesSupport@mercurypay.com PHONE: 1. Ext FAX: Mercury s 24/7 Live Technical Support 1. ICS@MercuryPay.com

5 MercuryGift Increase sales with free MercuryGift TM card processing! Gift cards are the top gift choice for consumers all year long. Take advantage of Mercury s free gift card transaction processing to generate new revenue and build brand awareness. Free MercuryGift card transaction processing Free account maintenance Free customer care Free balance inquiries

6 Affordable Rates Mercury and the ELKS have partnered to deliver superior value to you. The ELKS have negotiated competitive rates to reduce your overall costs. Visa/MasterCard/Discover Credit/Debit Discount Rate Visa/MasterCard/Discover Per Item Fee Monthly Rental Fee per Terminal Interchange % $0.05 $9.95 Terminal Purchase Fee $ Annual Data Security Fee $39.95 Retrieval Fee $2.50 Non-Sufficient Funds (per occurrence) Chargeback Fees (per occurrence) $15.00 $15.50 Minimum Monthly Discount $ % Profit Share donated to HATF annually $50.00 Signing Bonus GIFT RATES Monthly ACH Fee $5.00 Gift Only Account No Credit $25.00

7 Getting Started Yes! I want Mercury. How do I get started? 5 Easy Steps: 1. Review the service package that the ELKS negotiated for your business. 2. Contact Mercury at 1. Ext. 1801, SalesSupport@mercurypay.com or complete the business profile included in this folder. 3. Review the business profile for accuracy. 4. Fax the business profile and voided business check to Once we receive the business profile, we will send you the full merchant application. The application requires signatures and initials. 5. You will be enrolled within 24 to 48 hours of sending your completed application!

8 Business Profile for Mercury credit card processing services (Information for application purposes only and is not a guarantee of acceptance) Go to /go/businessprofile to fill out this form online. Please attach a voided pre-printed business check here (The legal business name and/or DBA name that is printed on the bank check must match this business profile exactly) Please Note: The personal information you supply will be used for the purpose of qualifying you as a merchant account by Mercury Payment Systems. This information is held in the strictest confidence and is never sold, rented, or shared with any other business or third party. Business/DBA Name: Street Address: Legal Business Name: Address*: City: State: Zip*: Phone*: Fax: Primary DBA Contact: Address*: Cell Phone Number: City: State: Zip*: Phone*: Fax: Primary Legal Contact: Address*: Cell Phone Number: Statement Address: Use DBA Use Legal Owner/Officer Name*: Address*: Social Security Number: Date of Birth*: Home Address*: City: State: Zip*: Years at Address: Your home: Own Rent Home Phone: * required fields (continued on back) 10 Burnett Court, Suite 300 Durango, Colorado Fax:

9 Page 2 Business Type: Sole Proprietor Partnership Corporation LLC Tax Exempt Product or Service Sold*: Federal Tax ID #: Cards Swiped: % Manually Keyed with Imprinter: % Mail Order/ Phone/ Internet: % Annual Visa/MC/Discover Sales: $ Average Ticket: $ Total Number of Locations: Years Business Owned: Hours of Operation: Projected Processing Date*: Application for the following credit cards: Visa/ MasterCard/ Discover Debit (w/pin pad) American Express JCB EBT - FNS#: (7digits) Existing AMEX merchant number: (10 digits) Would you like the application Faxed or ed? Enter FAX or What is the best way to contact you? DBA Phone Cell Phone * required fields Your Dealer s Information Dealership Name: Dealership Address: Dealer Name / Primary Contact: Dealer Phone: Point of Sale System: Dealer Fax: Version: Please return this Business Profile to: Fax: SalesSuppport@mercurypay.com 10 Burnett Court, Suite 300 Durango, Colorado Fax: