James Cook University

Transcription

1 James Cook University Case Study: How JCU is giving students and staff confidence in their digital lives Swain Kirk Head, ICT Infrastructure Services, JCU Casey John Hobill Enterprise Account Manager, Veeam

2 DATA IS HYPER-CRITICAL

3 Structured Unstructured NoSQL HYPER-GROWTH OF DATA Applications Internet of Things

4 HYPER-SPRAWL OF DATA

5 James Cook University Current state, lessons learnt and a bright future!

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8 Research Over 30 areas of research are above and beyond the ERA5 status!

9 Students On-campus or online? JCU Enhanced learning experience Ubiquitous access through connected or wireless across the campus Improved network speed and capacity AARNet 21,000 recordings; 95,000 hours watched; 460,000 student views

10 Challenges Funding Industry engagement Community Changing Expectations of Universities Digital Technology Knowledge-based jobs Ubiquitous content Student expectation Competition Globalisation increased competition Remote working Importance of tropical focus Global talent

11 JCU Transformation Journey

12 5 Stages of Intelligent Data Management STAGE 5 STAGE 4 Automation STAGE 3 Orchestration STAGE 2 Visibility STAGE 1 Aggregation Backup Policy Based Behavior Based

13 BACKUP Back up all workloads and ensure they are always recoverable in the event of outages, attack, loss or theft. STAGE 5 STAGE 4 Automation STAGE 3 Orchestration STAGE 2 Visibility STAGE 1 Backup Aggregation Ensure fast recovery Policy Based Behavior Based

14 James Cook University Backup 1. Legacy to Veeam - Simplified management and license model - Predictable data growth with Veeam and Microsoft compression 2. Reliability - 100% recoverable (with external audits as proof!) 3. Proactive Management - Issues now proactively managed with data back online near instantly

15 AGGREGATION Ensure protection and access to data across multiple clouds to drive digital services and ensure continuous business operations. STAGE 4 STAGE 5 Automation STAGE 3 Orchestration STAGE 1 Backup STAGE 2 Aggregation Visibility Protect all data sources Policy Based Behavior Based

16 James Cook University Aggregation 1. Multiple data locations - Partnering with large telecommunication providers and government agencies 2. Controlling data with global management - Improved availability and disaster recovery across, Townsville, Cairns and Singapore

17 VISIBILITY Improve management of data across multi-clouds with clear, unified visibility and control into usage, performance issues and operations. STAGE 4 STAGE 5 Automation STAGE 3 Orchestration STAGE 2 Visibility STAGE 1 Backup Aggregation Centralized, proactive management Policy Based Behavior Based

18 James Cook University Visibility 1. Single pane of glass - Phasing out legacy spot solutions - Standardising on Microsoft SCOM 2. Proactive monitoring and dashboards - SCOM dashboards using Veeam VMware Management Pack

19 ORCHESTRATION Seamlessly move data to the best location across multi-clouds to ensure business continuity, compliance, security and optimal use of resources for business operations. STAGE 4 STAGE 5 Automation STAGE 3 Orchestration STAGE 1 Backup STAGE 2 Aggregation Visibility Workload mobility with resource optimization Policy Based Behavior Based

20 James Cook University Orchestration 1. Granular disaster recovery - Distributed computing using stretch clusters - Moving to VM based replication across all sites 2. Consolidating platforms - Replace legacy and modernise - Test, test and more testing to find best of breed

21 AUTOMATION Data becomes self-managing by learning to back up, migrate to ideal locations based on business needs, secure itself during anomalous activity and recover instantaneously. STAGE 4 STAGE 5 Automation STAGE 1 Backup STAGE 2 Aggregation STAGE 3 Visibility Orchestration Apply data analysis, pattern recognition and machine learning Policy Based Behavior Based

22 James Cook University Automation 1. DevOps framework - Working together with application developers to automate infrastructure 2. API s for everything! - SaltStack RHEL configuration - Mulesoft API connections - RESTful API for Veeam management

23 Veeam Hyper-Availability Platform Public Edge/ IoT Backup & Replication are the engine that drive the Hyper- Availability Platform Managed Private Backup & Recovery Replication & Failover SaaS Physical Universal APIs Any data, any app, across any cloud

24 Veeam Hyper-Availability Platform Public Edge/ IoT API-first approach enables strategic relationships through technical integrations Managed Private Backup & Recovery Replication & Failover SaaS Physical Universal APIs Any data, any app, across any cloud

25 Veeam Hyper-Availability Platform Public Edge/ IoT Our integrations enable the highest level of availability and SLAs, improve operational efficiency, and deliver the best possible outcomes Managed Private Backup & Recovery Replication & Failover SaaS Physical Applications Hypervisors Storage Networking Any data, any app, across any cloud

26 Veeam Hyper-Availability Platform Public Edge/ IoT DataLabs deliver added business value without disrupting the business Managed SaaS Accelerate innovation Reduce IT risk Improve security Ensure compliance Private Backup & Recovery Replication & Failover Physical Universal APIs Any data, any app, across any cloud

27 Veeam Hyper-Availability Platform Public Edge/ IoT Visibility for any data, any app and across any cloud for business stakeholders Managed Private Backup & Recovery Visibility & Control Replication & Failover SaaS Physical Universal APIs Any data, any app, across any cloud

28 Veeam Hyper-Availability Platform Public Edge/ IoT Veeam is known for its industry leading data protection of virtualized workloads, but over half a decade ago, Veeam went all in on the cloud Managed Private Backup & Recovery Visibility & Control SaaS Universal APIs Replication & Failover Physical SaaS Physical Any data, any app, across any cloud

29 Veeam Hyper-Availability Platform Public Edge/ IoT Data in most organizations extends to SaaS clouds for communication & collaboration, CRM, and service management Managed Private Backup & Recovery Visibility & Control SaaS Replication & Failover Physical SaaS Physical Universal APIs Any data, any app, across any cloud

30 Veeam Hyper-Availability Platform Public Edge/ IoT Endpoint and physical servers continue to represent a significant component of the data footprint in most organizations Managed Private Backup & Recovery Visibility & Control SaaS Replication & Failover Physical SaaS Physical Universal APIs Any data, any app, across any cloud

31 Veeam Hyper-Availability Platform Public Edge/ IoT A single pane of glass provides the executive level view that is essential to drive better business outcomes Managed Private Backup & Recovery Visibility & Control Single Pane of Glass Saas Universal APIs Replication & Failover Physical SaaS Physical

32 Our Journey Together Protecting your most critical data Multi- VMware Protecting Virtual Workloads 2008 Private Enabling Availability across the Data Center 2012 Enabling the Hyper-Available Enterprise Net Promoter Score 17 M VMs Protected 307,000 Customers