Intelligent Enterprise

Transcription

1 Enterprise Content Content for the Enterprise / 7

2 AFTER DIGITAL TRANSFORMATION COMES THE AGE OF ENTERPRISE INTELLIGENCE. Wielding the latest technological innovations, the intelligent enterprise extracts new insight from a wide array of distributed content. It eliminates information silos to increase your agility and match the pace of market evolution. You hone your competitive edge by basing your actions on real-time situation awareness and responding quickly to change. The Enterprise consists of three components: an intelligent suite, a digital platform, and intelligent technologies, as illustrated in the figure. We ve got you covered on your evolution to an intelligent enterprise. Integrated enterprise content capabilities from SAP support all three pillars of the Enterprise. And they help you create a single, unified customer experience. Figure: The Components of the Enterprise Suite THE INTELLIGENT ENTERPRISE features 3 KEY COMPONENTS: 2 Digital Platform 3 Technologies 2 / 7

3 Suite Improve the customer experience by tightening content across channels. SAP Digital Asset by OpenText SAP Document Presentment by OpenText Integrate with billing, commerce, and ERP solutions in a single workflow Collect, find, use, and distribute all types of content across omnichannel systems x higher customer retention with digital asset in omnichannel marketing Aberdeen 207 Enterprise Content ( ) by OpenText Handle movie clips, audio files, flash animations, and PDFs Suite Enhance employee engagement by unifying HR records. SAP SuccessFactors Extended by OpenText Maintain regulatory compliance Centrally create and manage all HR documents and records Set permissions for access to core applications US$ million cost reduction for 3.88% HR budget impact with HR document and records Internal estimate based on typical customer business cases 3 / 7

4 Suite Tighten the supply chain by communicating better with customers, suppliers, and employees. SAP Document Presentment by OpenText Generate documents centrally and distribute them across channels Personalize content based on information from SAP applications and other data sources 80% reduction in costs with robust business communications SAP BTS Make business communications processes more efficient Suite Tap in to Ariba Network in procurement. SAP Invoice by OpenText Use AP workflow to support all incoming channels for invoices Establish collaborative processes for fast and accurate invoice processing 3% increase in early-payment discounts and 60% reduction in invoice processing costs with accounts payable automation SAP Customer Reference Slide 4 / 7

5 Digital Platform 2 Manage content centrally across your organization. Generate a 360-degree view of all information related to SAP business processes Rely on DoD certified records Encourage and track collaboration in business workspaces ROI of 68% and payback in 5.4 months, along with present value benefits of $4.4 million in 3 years Forrester Total Economic Impact study 207 Digital Platform 2 Safeguard your enterprise information. Deploy content on premise or in the cloud Rely on secure, compliant information governance Typical savings of US$2 million over 3 years with smart content Forrester Total Economic Impact study 207 Manage metadata consistently across applications 5 / 7

6 Digital Platform 2 Automate invoice processing with machine learning capabilities. SAP Invoice Harness machine learning to match incoming payments to receivables Free accounts payable professionals to solve more strategic problems Elimination of 90% of manual invoice processing SAP Customer Reference Slide Lower total cost of operations Technologies 3 Comply with Europe s General Data Protection Regulation (GDPR). Manage the archiving, retention, deletion, and destruction of personal data Meet data access and portability requirements compliantly Avoid the 4% of revenue or 20 million in penalties spelled out in the GDPR for violations. GDPR Automatically check for related data or attachments before changing personal data 6 / 7

7 Technologies 3 Capitalize on Internet of Things (IoT) technologies by working with digital twins. Design digital twins of processes and services as input to machine learning algorithms Pull together all sources of data on your assets, including the machines themselves 5x lower maintenance and service costs with rigorous asset SAP Benchmarking Capitalize on IoT technologies for assistance and feedback Technologies 3 Take advantage of machine learning for intelligent information extraction in invoice processing. SAP Invoice Learn more about extended enterprise content. Automate the transfer of data from paper invoices or attachments to SAP software Support straightthrough processing without human intervention Capture and classify invoices 98% accurate processing and 90% reduction in manual posting of invoices SAP Customer Reference Slide 7 / 7

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