IBM System i Asia Pacific Strategic Planning Conference 2007

Transcription

1 IBM System i Asia Pacific Strategic Planning Conference 2007 Aligning Your IBM System i Investment with Business Strategy By Cheah Kok Hoong, Sunway Shared Services Centre 16 th of August 2007

2 We are here today not to introduce Sunway success stories in IBM System i journey, Rather we are here to share and learn from the audience

3 AGENDA 1. Introduction of Sunway Group 2. Sunway s Journey With IBM System i 3. Aligning IBM System i Investment with Business Strategy Alignment Of Business Strategy Criteria of Sunway Choosing IBM System i The Benefits 1B1E With IBM System i Notes With IBM System i Aligning IBM System i Investment with Business Strategy The ROI 4. Moving Forward 3

4 AGENDA 1. Introduction of Sunway Group 2. Sunway s Journey With IBM System i 3. Aligning IBM System i Investment with Business Strategy Alignment Of Business Strategy Criteria of Sunway Choosing IBM System i The Benefits 1B1E With IBM System i Notes With IBM System i Aligning IBM System i Investment with Business Strategy The ROI 4. Moving Forward 4

5 Sunway Core Business Building Material Constructions Education Information Technology Medical & Healthcare Property Development Property Management Quarry Toll Concessionaires Trading 5

6 Sunway Shared Services Centre (SSC) Set up in July 2002; theme is Towards One Entity. Objectives: - Improve business processes efficiency and effectiveness. - Build business partnership and provide world-class support services. - Enhance shareholders value through cost competitiveness. Vision To provide world class support services by exceeding our customer expectations consistently through value added and cost competitive quality services. Mission To partner with our customers in defining and delivering support services that enable them to be more competitive and successful in the marketplace. Core Values Excellence We will only have one standard, EXCELLENCE! Customers We will strive to exceed customers expectations. Motivating Leadership We will lead by example. Teamwork We share one vision, we work as one team. Innovation We will encourage and reward innovation, especially breakthrough ideas. Integrity We will conduct ourselves professionally and ethically. SSC Organization Chart SSC Head Larry Yap Advisory Council Business Units FSSC Balbeer Singh Cheah Kok Hoong HR SSC [Coming Soon] CSSM Janice Kong Delivery of Services & Centre of Excellence/ Expertise (COE) Client Services & Support Mgt 6 CEO Business IT Leadership Users

7 IT Shared Services Centre () Set up in Objectives: Value add by transforming IT support functions to yield higher return to the Group s businesses. Enhance shareholders values through standardization, consolidation and optimization of IT resources. Leverage on existing IT investment, intellectual human capital to achieve economic of scale. Global Support Services Trinidad & Tobago United Arab Emirates China Singapore HQ Vietnam & Cambodia Thailand India Sunway Holding Inc. Constructions Manufacturing & Trading Quarry & Premix SunCity Group Property Development Property Investment Leisure Hospitality Healthcare Indonesia Sunway Infrastructure Bhd. Toll Concessionaires Non Listed Companies Information Technology Education & Training 7

8 Award-Winning 11 Best New Shared Services in Asian Shared Services Excellence Awards 2006 Organized by IQPC Worldwide Pte Ltd 22 Malaysian Emerging Knowledge Organisation (MEKO) Award st st Runner Up Organized by JT Frank Academy Sdn. Bhd. Finalist for 2007 MIS Asia IT Excellence Award For the category of Best Knowledge Management Organized by MIS ASIA 8

9 AGENDA 1. Introduction of Sunway Group 2. Sunway s Journey With IBM System i 3. Aligning IBM System i Investment with Business Strategy Alignment Of Business Strategy Criteria of Sunway Choosing IBM System i The Benefits 1B1E With IBM System i Notes With IBM System i Aligning IBM System i Investment with Business Strategy The ROI 4. Moving Forward 9

10 Sunway s Journey With IBM System i i (ERP) LOCAL REGIONAL JDE World JDE OneWorld JDE Enterprise One Sunway Construction Model A Sunway Management Model B Sunway Construction Model C Sunway Paving Model D Sunway Marketing Malaysia Model E Sunway Marketing Singapore Model F SUNWAY GROUP S CONSOLIDATED MODEL 10

11 Sunway Journey With IBM System i i (Lotus Notes) LOCAL REGIONAL NOTES MAIL AND COLLABORATION NOTES APPLICATION Notes Applications 45 Team rooms 356 Notes Applications 181 Team rooms As of TODAY, 742 Notes applications 364 Team rooms 45 Domain Servers 9 company-level intranets With High Availability 11

12 AGENDA 1. Introduction of Sunway Group 2. Sunway s Journey With IBM System i 3. Aligning IBM System i Investment with Business Strategy Alignment Of Business Strategy Criteria of Sunway Choosing IBM i The Benefits 1B1E With IBM System i Notes With IBM System i Aligning IBM System i Investment with Business Strategy The ROI 4. Moving Forward 12

13 Alignment of Business Strategy ONE OF SUNWAY GROUP S IT BUSINESS STRATEGY Towards One Box, One ERP for Sunway Group 1B1E PROJECT OBJECTIVES 1. Group s Direction ( ONE GROUP ONE VISION ONE ENTITY ) 2. Standardization and Consolidation 3. Reduce Total Cost 4. Speed to market ( Competitiveness ) 5. Improve Customer Service Level 13

14 Criteria of Sunway on choosing IBM System i Reliability Tested and proven with more than 7 years of trouble-free running Security Bullet-proof security implementation, zero virus attack Scalability The level of performance required for the group as well as plan for future shared services expansion plan and growth is best delivered by the iseries Cost Effective Investment Most cost effective solution (11 % lower TCO with Other Options) Flexibility Ability to run multiple operating systems incl. OS/400, Windows, Linux and AIX in a single system: Lays a versatile foundation for implementing today s as well as future s technology and requirements Lower total cost of ownership with ease of management and resource optimization 14

15 As a result of our choice.. DATA CENTRE IB1E Lotus Notes Core Business Collaboration Work Flow Application WE WE CAN SLEEP PEACEFULLLY!! NOT LIKE A BABY!! 15

16 The Benefits 1B1E With IBM System i. ONE BOX ONE ERP (1B1E) Local Overseas Local Overseas SunCon Group (6 months) Trinidad & Tobaggo (3 months) Sun-Block (5 months) 2005 Creative Stone (3 months) Keramo / Pipeplus (3 months) Sunway Hydraulic (4 months) 2006 Sunway GD Piling (3 months) Sunway Piling (3 months) SPI/Precast (3 months) Dekon (5 months) Companies implemented in in months India - Rajashthan (3 months) India Uttha Pradesh (3 months) Sunway Marketing (5 months) SunInc (2 months) Sunway Enterprise (4 months) Sunway Building Materials-Shanghai (3 months) Sunway Building Materials- Dongguan (3 months) 2007 Abu Dhabi (3 months) Sunway Xin Long (Hydraulic)-Anhui (3 months) 16

17 1B1E With IBM System i Our Feedback. 1B1E can be easily configured for new companies to reap the following benefits: Easier and speedy deployment of solution It is proven, tested and working technology Plug & play and stay connected total effective end to end implementation framework which can be deployed at anywhere and anytime Achieved significant cost saving on implementation with replication approach Cheah Kok Hoong General Manager & Head of Sunway Shared Services Centre & Director of Sunway BPO 17

18 The Benefits Notes With IBM System i Sunway City Leave Management (SunCity) System (One LMS) Sunway Technology Staff Group Monthly (STG) Expenses Claim (One eclaim) Sunway Staff Trading Group Confirmation (esc) of Companies (STGC) Sunway Construction Sunway (SunCon) Intranet Portal Notes Mail Collaboration SUNWAY Sunway Sunway Credit Leasing e-learning & and Risk Management Development System (e-lead) Group Procurement ehealth Screening Programme (ehsp) Group Human Resources ebooking / Payroll System Staff Sunway Shared Services Requisition (esr) Centre Centre (Finance SSC / / Client Services & Support Management) Building Managing Materials For Group Excellence (emfe) (Sun-Block / Sunway Keramo / Sunway Pipeplus) 18

19 The Benefits Notes With IBM System i Our Customers Say Group President Anywhere computing Easy collaboration & information sharing KM Tools opportunity to to learn from others 19

20 The Benefits Aligning IBM System i Investment With Business Strategy Alignment of IT operations to enhance performance whilst containing investment costs. Efficiency Best in Class Shared Services Approach Individual Approach Investment Cost Contained Current Investment 20

21 The ROI Reliable Up time 99.9 % Stable Peace of Mind Solution Scalable Cater for business growth (user & data growth) Standardization and Consolidation Better Optimization and Reduced Total Cost Ownership RETURN OF INVESTMENT Speed Improve performance time by 50 % Stay Competitive Globalization Speed To Market Business Continuity Customer Service Level Increased Productivity of IT Operation High Availability Zero Unplanned Downtime 21

22 AGENDA 1. Introduction of Sunway Group 2. Sunway s Journey With IBM System i 3. Aligning IBM System i Investment with Business Strategy Alignment Of Business Strategy Criteria of Sunway Choosing IBM i The Benefits 1B1E With IBM System i Notes With IBM System i Aligning IBM System i Investment with Business Strategy The ROI 4. Moving Forward 22

23 Moving Forward The Next Generation of SSC Organizational Philosophy Small Independent Operations Large Centralized Corporate Functions Shared Services Profit Center Autonomy * BPO * ITO Operating Characteristics Technology Changes High cost Low productivity Low Flexibility No economies of scale Manual Processes Apparent low cost High volume No flexibility Poor service Big Box Era Low Cost Measured productivity Appropriate technology Service oriented/ client driven Affordable Local Technology High cost, redundant technology Low volumes and poor productivity Anecdotal customer service We are here Flexible Shared Technology Knowledge Based Organization IT Spend To Improve Business Manual Processes Technology Driven Business Architecture IT Spend To Improve Revenue Generation 23

24 Thank You cheahkh@sunway.com.my