TRAVEL MEETS TECHNOLOGY. Copyright 2013 Information Dynamics

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1 Copyright 2013 Information Dynamics

2 ABOUT US Information Dynamics offers a fully integrated end-to-end business information system for travel management companies, Tour Operators, Destination Companies. It combines with Booking Engine, Mid Office with powerful back-office tools, known generally as Enterprise Solution for any T ravel & Tour Industry. we are also specializing in providing business solutions and Information Technology Consultancy to the Travel and Aviation industry. Established in 1995, we cater to the requirements Airlines, Travel Agencies, Tour Operators and Shipping & Logistics, Transportation, Retail, Distributions. With satis ed customers in over 55 countries globally, Information Dynamics has very clearly carved a niche for itself in the travel industry to which it offers its solution to. The factors that have contributed to its success include its in-depth understanding of business and the industry practices, its continuous endeavor to provide the right solution and the clear understanding its long term vision and goals. Our solution x is speci cally designed to cater the needs of and support the companies like LEISURE, CORPORATE CUSTOMERS, B2B - SUB AGENTS, that would help to improve the operational efficiency of your clients, offering innovative solutions that automate the processes of consultation and internal management of those products that they wish to offer, reducing costs and using more efficient channels than those used traditionally GDS B2B B2C VISA & INSURANCE B2E LCC GROUND ARRANGEMENTS HOTELS CRM MIS CARS 2

3 Business Consolidation has become the new approach whereby consortiums are formed to negotiate better deals with Suppliers and leverage them to serve clients and make pro ts. The traditional model was very labor & time intensive which is being fast replaced by the Technology based Solutions which allow Sub Agents to Book and Ful ll business whilst retaining the entire Operational and Financial Control over the entire operations. B2B website for Agent login Agent pro les, credit/cash limits Agent wise mark-ups/mark-downs Staff booking tool for making bookings on behalf of the subagents Call center module for handling agent queries -bookings/cancellations/change requests by subagents Online booking for various travel services such as ights, hotels,transfer, Activity, Holiday packages insurance etc. Auto /SMS Alert setup for con rmation and cancellations Negotiated hotel contracting systems Comprehensive accounting and payment management The business demand of Corporate Clients is ever increasing the Travel Consultants spend a lot of valuable time whilst serving them due to complexities involved in nalizing itineraries, applying the right travel policies and markups and meeting other needs apart from the complexities in Invoicing & Reporting. This tool provides a platform for them to handle the Corporate Requirements better and faster leading to quicker Can adopt Implant and service based operations Travel Request form Management Con gurable Corporate work ow Con gurable Alerts and Noti cation process Travel policy Management Corporate Operations Markup De nition Corporate Operations Discount Setup Approval & Work ow Management TRAVEL MEETS TECHNOLOGY TRAVEL MEETS TECHNOLOGY 3

4 WE MANAGE YOUR BUSINESS With the shrinking margins in the Air related business, more and more companies are turning to Leisure Sales to reinforce the bottom lines. This Tool provides a great platform to serve clients effectively with its QICK MULTI SUPPLIER SEARCH function and EASY SORT function which enables the Consultants sell better. B2B website for Agent login Agent pro les, credit/cash limits Agent wise mark-ups/mark-downs Staff booking tool for making bookings on behalf of the subagents Call center module for handling agent queries -bookings/cancellations/change requests by subagents Online booking for various travel services such as ights, hotels,transfer, Activity, Holiday packages insurance etc. Auto /SMS Alert setup for con rmation and cancellations Negotiated hotel contracting systems Comprehensive accounting and payment management TR AVEL MEE TS TECHNOLOGY 4

5 TMC S have already or are looking for solutions that help reduce costs and increase market penetration as well as demonstrate ROI s. They would rather look at a Total Solution to manage all possible resources within the enterprise and also that which is tightly integrated with their Mid-Back office Systems A Full edged Call center module to manage bookings from Various sales channels Ability to manage all sales channels B2B, B2C, corporate, B2C Mobile App Monitor and manage pro ling and Reservations of B2B2B clients Well established switching mechanism to manage multiple suppliers for each Sales channel Well managed work ow integration and booking management for corporate clients Planning and contracting module for all travel services with multi currency pricing and Inventory management Ability to Push and Pull data from back office and nance systems Ability to review and manage Post Booking Process Ability to build dynamic package Ability to push bookings made outside the system TR AVEL MEE TS TECHNOLOGY 5

6 MANAGE YOUR BUSINESS USING OUR TRAVEL SUIT Extremely versatile and easy to use our product and Book Air, Hotel, Activity, Transfers, Holiday Packages, Insurance. Integrated with leading GDS & Hotel, Insurance providers Anytime anywhere you can book using our Mobile Apps Well de ned offline contracting module for Hotels, Transfers. Activity and holiday packages with the capability to manage complex pricing strategies with respect to the latest market conditions Well de ned Inventory management system to allocate and manage the Inventory contracts. Capability to manage various sales channels B2B, B2C, Corporate, with the feasibility to de ne commissions, discounts and markups. Increases market reach with support for multiple distribution channels and associated pricing and inventory strategies Enables communication with travel vendors, either real-time or by other traditional methods, to obtain inventory and cost information and to allow the company to report on sales. The key example is real-time integration with airline GDS systems Allows bookings in the system that may involve any number of travel items, people and any combination of those people at any given item. De nes multiple types of travel products, obtains inventory and de nes pricing for those product types and then makes bookings against these de nitions Each travel item has its own pricing and inventory methodology based on own requirements The architecture of travel items is extensible, as new travel products may become available Dashboard Native GDS Supplier Payable Allows the company to develop multiple strategies for different types of clients based on nature and geographical location, in terms of pricing and products available for sale Comes with in-built nancial tracking capability, namely A/R and A/P modules for bookings and detailed integration strategy with third party nancial systems. Improves Call Center productivity using optimized booking ows. The reservations process is thus tailored to the type of booking being made. Dynamic packages integrating both air and non-air products. Quick Profile Creation Task List Easy on Enquiry & Fare search MIS Transactional Report TO DO EASY BOOKING Travel Dockets Generation Discrepancies & Approvals Quotation & Itinerary Accounting Amendment & cancellation Retrieving PNR Advance Collection 6

7 OTHER KEY Effective Cache Management L2B Management SMS Management Low-cost carriers / Budget airlines booking module Hotel booking module Dynamic packaging Advanced search and reservation features Instantaneous Reservation Confirmations & Acknowledgements Online payment gateways & ecommerce solutions Rapid Transaction Model Minimum Click Model(Mouse Over) Supplier extranet model Agent wise Sales Target Scheduling and Alert Mechanism Auto Synchronization of pending PNR's Facility to simulate native GDS online. Multi-currency support TRAVLOGIX 7