Artisan Technology Group is your source for quality new and certified-used/pre-owned equipment

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1 Artisn Technology Group is your source for qulity new nd certified-used/pre-owned equipment FAST SHIPPING AND DELIVERY TENS OF THOUSANDS OF IN-STOCK ITEMS EQUIPMENT DEMOS HUNDREDS OF MANUFACTURERS SUPPORTED LEASING/MONTHLY RENTALS ITAR CERTIFIED SECURE ASSET SOLUTIONS SERVICE CENTER REPAIRS Experienced engineers nd technicins on stff t our full-service, in-house repir center SM InstrView REMOTE INSPECTION Remotely inspect equipment before purchsing with our interctive website t Contct us: (888) 88-SOURCE sles@rtisntg.com WE BUY USED EQUIPMENT Sell your excess, underutilized, nd idle used equipment We lso offer credit for buy-bcks nd trde-ins LOOKING FOR MORE INFORMATION? Visit us on the web t for more informtion on price quottions, drivers, technicl specifictions, mnuls, nd documenttion

2 Wht Is VESTA? Agent Fetures: Modifible Lyout Predictive Diling Intuitive TTY IRR for phone/rdio Pre-recorded greeting X Y Coordintes Alert Intercom Multifunctionl Volume Control System Fetures: NT Client/Server Remote mintennce Priority Answer/Cll Sequencing Squred System (Stndrd) ACD (M-1 & DMS-100) Opertor Profile Dtbse Abndoned Cll Processing VESTA is 32-bit, Windows NT ppliction tht utilizes computer telephony integrtion (CTI) to centrlize cll-processing functions nd stremline the emergency cll-tking process. It is proven, esy-to-lern, esy-to-use system ppliction tht increses desktop rel estte by consolidting vriety of equipment. It provides cll-tkers with single cll-processing pltform integrting telephony functions with ccessories such s cll recording, TTY, mpping nd third-prty pplictions such s CAD, MDT, AVL, government dtbses nd more. VESTA is now deployed in some of the ntion's busiest public sfety nswering points (PSAPs) including Bltimore, Boston, Chrlotte, Dlls, Houston, Oklhom City, Minnepolis, Slt Lke City, Sn Diego nd more. Why VESTA? Why choose VESTA over the other choices in "intelligent worksttions?" When you choose VESTA, you're getting more thn n exceptionl product, you're getting the bcking of n exceptionl compny with 30-yer trck record of superior products nd support. You're getting support by PEI's tem of highly qulified engineers. You're getting compny tht is Microsoft Certified Solution Provider t the Prtner level, which mens we hve tem of Microsoft Certified Engineers nd Microsoft Certified Professionls on stff. These professionls re on hnd to oversee development, implementtion nd mintennce services t VESTA sites. You're getting unprlleled user nd system trining by PEI's Trining nd Eduction Group. You're getting 24x7 technicl support from highly qulified professionls. And, you're getting system tht cn be ccessed by Mission Control, PEI's remote mintennce nd monitoring services. Why VESTA? Becuse it's comprehensive solution bcked by compny with trck record of experience, expertise nd integrity. Wht re the user benefits? VESTA is fst, dependble nd esy-to-use. Its grphicl user interfce (GUI) hs been crefully designed to stremline cll-processing nd give cll-tkers complete picture of cll opertions. Individul desktops cn be customized per user preference with modules such s TTY, ALI, Line Orgnizer s well s third prty pplictions, sized nd positioned for optimum performnce. With VESTA, cll-tkers cn pre-record greeting, which mintins uniformity nd reduces stress. The combintion of esy-to-use fetures nd powerful informtion processing cpbilities, put the cll-tker in control nd ultimtely mke for fster nd more efficient cll-hndling. Wht re its fetures? VESTA hs complete menu of stndrd fetures - intuitive TTY, IRR, esy-to-red ANI/ALI, pre-recorded greeting, unlimited speed dil, plus ll stndrd telephony fetures. It's true tht most of these fetures cn be found on ny of the top intelligent worksttions, however, becuse PEI listens to its customers, VESTA is equipped with some unique fetures tht hve the competition plying ctch-up. IRR for Rdio records both telephone nd rdio converstions simultneously nd llows the user to review, forwrd nd sve the file for future reference. VESTA's Line Orgnizer screen provides users with cll-sttus informtion helping users to prioritize cll-processing. A printble Auto Dil list Artisn Technology Group - Qulity Instrumenttion... Gurnteed (888) 88-SOURCE

3 Pge 2 V Current VESTA Worksttion Processor Pentium III CPU Speed 500MHZ Hrd drive 10GB RAM 128MB Video RAM 8MB Monitor inch OS Win NT 4.0 Current VESTA Server Processor Pentium III CPU Speed 450MHZ Hrd drive 36GB RAM 228MB Monitor 15-inch OS BckOffice 4.5 helps users reference nd updte speed dil lists. The ANI Cllbck list displys identifiction tgs on bndoned nd cellulr clls for immedite re-dil. These nd other fetures mke VESTA the most user-friendly system vilble. Wht kind of controller solutions? Verstility is crucil when configuring system to meet specil PSAP needs. VESTA provides n open rchitecture tht works in conjunction with vriety of switching options from Key System to Centrl Office technologies. VESTA Stndrd utilizes the proven key system environment of MAARS/ComCentrex, which fetures highly fult-tolernt modulrity nd solid stte, multi-line electronic key system functionlity. VESTA/Meridin fetures on-premise utomtic cll distribution (ACD) nd high-performnce PBX system long with ll the stndrd functionlity of VESTA. VESTA DMS utilizes the powerful DMS 100 with ACD. We lso hve VESTA/ISDN version utilizing MAARS/ComCentrex ISDN hybrid environment in development. Wht bout integrtion? As Microsoft Certified Solution Provider, PEI hs designed VESTA with n open system philosophy llowing it to utomte dt exchnge cross multipltform, multiprotocol environments. This llows VESTA to migrte with emerging technologies nd provide users with proven pltform tht will support future needs. VESTA systems hve been successfully integrted with third-prty proprietry systems, legcy minfrme pltforms nd vriety of CAD pplictions throughout the ntion. PEI mintins specil Integrtion Services group formed to provide semless interoperbility with specific customer pplictions. With highly qulified tems locted on both costs, the group is dedicted to working with the customer to develop nd crry out n integrtion progrm tht meets every expecttion. Why Windows NT? VESTA is Windows NT ppliction tht utilizes the BckOffice fmily of products. PEI hs led the move to this verstile pltform, which hs become the new stndrd in public sfety. In ddition to its robust performnce nd ntive 32-bit rchitecture, Windows NT supports brod vriety of protocols. With more nd more systems - rdio, CAD nd others - moving to NT, integrtion of desktop technologies is improving user performnce nd reducing the totl cost of ownership. The BckOffice fmily of server products brings vriety of functions to VESTA. SQL Server dds dtbse functionlity for vriety of fetures such s CllDetils, ORION nd more. SMS llows VESTA systems to tp into PEI's Mission Control. Exchnge Server connects users by e-mil. Windows NT provides VESTA with pltform tht llows it to integrte nd migrte with new technologies s they emerge. Wht re the HW specs? VESTA is typiclly provided s bundled product with Windows NT, BckOffice, VESTA nd other customer-defined PEI softwre loded on Compq (or HP) PCs nd servers. Systems re pre-configured t the fctory per instlltion specifictions. Softwre nd configurtion VESTA worksttions nd servers re pre-configured ccording to PEI defined product stndrds. System configurtions include pre-loded Windows NT 4.0, specific BckOffice products (SQL, SMS, Exchnge, etc.), nd VESTA. All mchines re "burned in" for Artisn Technology Group - Qulity Instrumenttion... Gurnteed (888) 88-SOURCE

4 Pge 3 V Rio Nedo Street Temecul, CA Tel: (909) Fx: (909) Emil: plnt@peinc.com Web: - Florid 120 Alexndri Blvd., Suite 19 Oviedo, FL Tel: (407) Fx: (407) Integrtion Services - PEI Est Vlley Squre Office Pk, Bld Township Line Rd, Ste 150 Blue Bell, PA Tel: (215) Fx: (215) minimum of 24-hours to ensure ginst premture filure. Fctory configured systems help optimize instlltion procedures nd ensure the integrity of PEI products. As n extr mesure of protection, ech site's configurtion is recorded with ll system settings on CD product developed by PEI clled CPR (Criticl Product Restortion). PEI keeps one copy of CPR nd copy is shipped with the system. CPR cn be used for potentil future technicl support, repirs, returns nd other mintennce functions. In ddition, PEI keeps complete inventory of the hrdwre, softwre nd peripherls for ech site in its dtbse. This helps technicl support trck nd troubleshoot systems, reducing downtime nd cutting mn-hours in restoring system's integrity. Trining nd eduction PEI offers full rnge of courses t specilly designed trining fcilities t PEI Hedqurters in Temecul, Cliforni nd t PEI Est in Blue Bell, Pennsylvni. End user product trining is most often conducted on-site t the customer's premises. Our instlltion nd mintennce nd professionl development courses cn lso be pckged for presenttions on loction, wherever needed. PEI instructors re personble, knowledgeble, nd ccomplished professionls dedicted to teching mission-criticl skills to the community. Hrdwre nd softwre product clsses re tught with hnds-on methodology designed for mximum retention. Microsoft Certified professionls, who hve more thn 10,000 hours of intensive trining, tech our softwre-relted clsses. Our new Professionl Development Series fetures experienced instructors with extensive resumes in the industry. For schedule of vilble clsses, plese check the trining section of our Web site t Service nd support Our commitment to comprehensive service nd support services begins with intensive pre-instlltion plnning nd continues through system configurtion, instlltion, cutover, mintennce nd beyond. Our gol is to provide level of qulity support tht dds vlue to our customers' opertions. From our 24x7 Help Desk nd expert Field Engineers to Project Mngement nd Mission Control, PEI offers more service options thn ny other equipment mnufcturer. Upgrde-Advntge Upgrde-Advntge is n extended wrrnty progrm designed to insulte public sfety gencies ginst the risks of operting mission criticl telecommunictions systems in n ge where technology is outpcing investment cycles by n lrming rte. It encompsses the entire IT environment including PC hrdwre, operting system, cbling, specilized firmwre, nd softwre pplictions. Avilble in three nd five-yer progrms, Upgrde-Advntge represents PEI's commitment to totl customer service in multi-pltform, multi-vendor environment. The VESTA legcy PEI hs been t the forefront of product development since its first key telephone system ws instlled in PSAP in MAARS, introduced in 1989 ws the public sfety industry's first modulr controller. Likewise, VESTA ws the industry's first CTI system. Tht ws in Tody, VESTA hs evolved into the industry's most verstile nd dptble solution in the public sfety industry All Rights Reserved. This is for informtionl purposes only. Plnt Equipment, Inc. MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. The informtion contined in this document represents the current view of on the issues discussed s of the dte of publiction. Compnies, nmes nd/or dt used in screens re fictitious, unless noted. Artisn Technology Group - Qulity Instrumenttion... Gurnteed (888) 88-SOURCE

5 Artisn Technology Group is your source for qulity new nd certified-used/pre-owned equipment FAST SHIPPING AND DELIVERY TENS OF THOUSANDS OF IN-STOCK ITEMS EQUIPMENT DEMOS HUNDREDS OF MANUFACTURERS SUPPORTED LEASING/MONTHLY RENTALS ITAR CERTIFIED SECURE ASSET SOLUTIONS SERVICE CENTER REPAIRS Experienced engineers nd technicins on stff t our full-service, in-house repir center SM InstrView REMOTE INSPECTION Remotely inspect equipment before purchsing with our interctive website t Contct us: (888) 88-SOURCE sles@rtisntg.com WE BUY USED EQUIPMENT Sell your excess, underutilized, nd idle used equipment We lso offer credit for buy-bcks nd trde-ins LOOKING FOR MORE INFORMATION? Visit us on the web t for more informtion on price quottions, drivers, technicl specifictions, mnuls, nd documenttion