Using Integration to Advance Modularity and Drive Business Results

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1 Using to Advance Modularity and Drive Business Results Sourcing the New Systems Integrator Role Lorrie Scardino Managing Director Blue Tack Consulting MES Conference August 17, 2017 Baltimore, MD

2 2016 Snapshot How many States use an independent Systems Integrator (SI) for MMIS today? ALASKA 0 How many States have published plans or active procurements to use an independent SI within one year? UNITED STATES 6 HAWAII How many varieties of scope of work are there among these States? 6

3 2017 Snapshot How many States use an independent Systems Integrator (SI) for MMIS today? ALASKA 0 How many States have published plans or active procurements to use an independent SI within one year? UNITED STATES 9 HAWAII How many varieties of scope of work are there among these States? 9

4 2017 Snapshot ALASKA UNITED STATES HAWAII How many have been awarded? 0

5 2017 Recap - MMIS Independent SI as Described in /10 Funding Rule Guidance 0 States use an independent SI for MMIS today 9 States have published plans or active procurements to use an independent SI within one year 9 Varieties of scope of work among those States 0 Awards

6 SI Across the Nation Yellow:'Active'(includes' cancellations) Green:''Planned' (published) Blue:'Using' Existing/Other' Resources Based on publically available information with specificity about SI and SI scope of work as of August 1, 2017 Green: Active (including cancellations and re-dos) Yellow: Planned Blue: Using Existing Resources or Other Mechanism

7 Diverse requirements drive custom services. Custom services are expensive and risky. Common requirements drive commoditized services. Commoditized services are costcompetitive, proven, stable.

8 What s new in MMIS is not new in other industries Leverage Best Practices Don t Re-invent the Wheel

9 Benefits of a Tiered Model Gives States a model to select the services it needs, allows the market to coalesce around standard requirements and provides a realistic path forward Platform API Management API Governance Module Planning Organizational Change Management Planning MITA Strategy Enterprise Architecture Module Fit/Gap Module Certification

10 Three Essential SI Services Without these, interoperability, leverage and industry standards cannot be achieved Platform Establish and/or manage Enterprise Service Bus (ESB), adapters, meta data repository, transfer engine, process orchestration engine, dashboard, batch engine API Management Publish and promote APIs, automate and control connections, monitor traffic, provide memory management and caching mechanisms API Governance Manage governance platform, API subscriptions, API promotion meta-data and design checkpoints, synchronize with SOA governance and business strategy and goals

11 SI Role/Scope Affected by Project Management Office (PMO) Platform API Management API Governance Strong Procurement Strategy Module Planning Organizational Change Management Planning MITA Strategy Mid-Level Enterprise Architecture Enterprise Architecture (definition, management governance) Module Fit/Gap Module Certification Basic

12 SI Role/Scope Affected by Module Vendor Native Capabilities/Scope SI Role Affected by Native Capabilities Best in Class Mid-Level Limited Platform Enterprise Architecture API Management Module Planning Module Fit/Gap API Governance Organizational Change Management Planning Module MITA Strategy Certification

13 Follow a Structured Approach to Determine What You Need 1 Assess internal capabilities Map availability of State staff for project duration Assess currently sourced capabilities Map contract completion dates Finding #1 Determine Gaps in SI coverage 2 Assess plans for PMO services Assess plans for module vendor integration services Finding #2 Close Gaps in SI Coverage 3 Perform reality check on remaining gaps Refine plans for PMO and module vendor services Finding #3 Draft SOW for SI Services

14 Be Deliberate Source SI as Part of Enterprise Sourcing Strategy Network With States, CMS and Seek Market Input Look Downstream Consider Long Range Implications Remember Contract Module Platform is a Pre-requisite for Modularity

15 Questions: Thank You!