Corporate Overview. Rev Newport Computer Services, Inc.

Transcription

1 Corporate Overview Rev Newport Computer Services, Inc.

2 Purchase End of Life In Warranty Out of Warranty

3 Looking for Laptops, Desktops, Servers, and Spare Parts? Parts harvested by market driven triage guidelines Fully tested using original diagnostics 3,000+ unique SKUs / 60K parts 90 day warranty on most parts Same day shipping / Drop Ship active clients over 95% of orders are from repeat clients PARTS SALES BY PLATFORM Network Parts Desktop Parts 22% Notebook Parts 22% 16% Assets Other Parts Server Parts 32% 4% 4% Notebooks/Tablets Servers/Storage Desktops Other PARTS AVAILABILITY BY MANUFACTURER HP/Compaq IBM/Lenovo Other 6% 6% 3% 85% Dell

4 Customized OOW programs provide a cost-effective and sustainable solution for maintaining older equipment Advance Replacement Same day shipping for replacement orders Parts Return Thorough testing Warranty Repairs Return to Stock / Scrap Warehousing & Fulfillment Client owned dedicated inventory Parts individually SKU d and packaged per customer needs Tracking & Reporting Customized Portal Real time and flexible reporting

5 End of Life Asset Recovery Total Data Security De Install Services On-Site Data Destruction Pick, Pack & Logistics IN Seamless chain-of-custody On-site or off-site data sanitization, degaussing or physical drive shredding NIST/DoD/HIPAA/SOX compliance Value Return Audit Asset Info Asset Tag Removal Sorting by Triage Itemized Receipt Report Predetermined pricing Revenue share/consignment model Fast, reliable client-focused processing Settlements within 30 days of asset receipt In Depth System Analysis Data Sanitization Value Determination Certificate of Disposal Test Asset level accountability Dedicated customer portal Serialized reporting and audit-ready compliance certificates Multiple layers of quality control and reconciliation Out Refurbish Assets Part Harvesting Remarketing/Resale Zero Landfill Recycling

6 Pickup Processing Data Destruction Security Background Checks NDA, Signed BOL Seal Inspection Assets Weighed & Photographed Certified by ADISA for Data Sanitization Employee requirements Periodic background checks Random drug testing Physical security Automatic Locks Information Removal NIST r1, Security cameras Tamper-Evident Seal Itemized Reports DOD M, HIPAA, Badge access Sarbanes-Oxley Compliant 24/7 monitoring Motion and perimeter sensors GPS Web Tracking Virtual Geo-Fences Secure Facility 24/7 Monitoring Video Surveillance Continuous monitoring Detailed Reporting & Certificate of Destruction Electronic security Multiple firewalls Role-based access Password protected system

7 Data Sanitization EcoErase software automates Hard Drive sanitation (Secure Erase, multi-pass overwrite) for both HDDs and SSDs Interrogates BIOS data with triage guidelines, to automate disposition Certified by ADISA for meeting ADISA Risk Levels for sanitizing data* Compliance: NIST r1** (Purge level), Dept. of Defense M, HIPAA, Sarbanes-Oxley SMART predictive testing gives insight into the health of the hard drive rev1/sp800_88_r1_draft.pdf Hard Drive/Media Degaussing DATASTROYER NSA Approved for classified hard drive media up to 5,000 Πand tape media & highcoercivity tape up to 2,800 Πsuch as DLT, SDLT, 3480s, AIT and more Removes all data through high energy magnetic exposure renders media unusable Hard Drive/Media Shredding HDD Shredder destroys 200 drives/hour; mobile, 1.5 HP, quiet, self-contained. Shreds hard drives, CD/DVDs, FDDs, tapes and phones HS-OM Shredder NSA Approved for high security shredding (Optical Media)

8 Data Transmission EDI for two-way transmission of electronic data for order submissions and reporting Portal Access NCS custom client portal with multiple contact logins with individual permission capabilities for tracking of jobs Reporting Fully customizable reporting and Certificates of Destruction to meet client requirements Fully Managed Logistics Services In house and external service providers to take care of all your logistics requirements I'd like you to start teaching customer service to some of our other vendors. They could use a lesson from the best customer service organization I've ever worked with. You people rock! Keep up the good work! Facility Manager, Global Medical Device Manufacturer The whole team is easy to work with and extremely efficient. The process is seamless and makes my job so much easier! Thanks!! Manager, Major Computer OEM

9 Certified MBE Performance Track Award Certified DBE

10 100% Our clients come to NCS Global for our services and parts, but stay for the experience! 99% Customer Retention Rate The customer service experience from obtaining quotes to dropping off the equipment has been nothing but satisfactory and great. I wouldn't change anything. The hospitality of the employees as NCS global is fantastic. Project Manager, Federal Agency 80% 60% 40% Outstanding Very Satisfied Satisfied Somewhat Unsatisfied The entire customer-facing staff understands what customer service is. All are well trained and very customer-centric. Perhaps you could create a side business to train other companies in how to treat customers like a customer. You people know how to do it much better than most. IT Director, Global Medical Device Manufacturer R&D Division 20% 0% Recycling items Quick and Easy Customer Sevice Response time Value Quoted for product Processing/Shipping Fees Overall ease of process Overall Satisfaction Everyone we have ever had contact with has been very professional and helpful. Office Manager, Health Facility IT Services Department

11 Please note: E-waste accepted at our US locations is always processed domestically, and never shipped overseas for disposal. We are continually adding new partners both domestically and globally if you don t see the area where you have recycling needs, talk to us and let us see if we can help

12 Visit our website at