Slaviša Lečić, S/4HANA Customer Solution Advisor November CUSTOMER

Transcription

1 Slaviša Lečić, S/4HANA Customer Solution Advisor November

2 Agenda What does digitalization mean for me? What is Inetelligent Enterprise? What is the scope of S/4HANA? How to MOVE to S/4HANA? 3

3 What does digitalization mean for me?

4 What does digitalization mean for me? Phase 1: I want to be accessible at any time I want to make phonecalls wherever I want! Phase 2: OK, text messages are also helpful! Phase 3: Well ok, mails, why not! And along came 5

5 What does digitalization means for me today? Requirements of my private usage equal requirements for Business Applications! Complete change of usage behavior: New ways of communication (skype, WhatsApp, Messenger) Apps to do things usually not done online at all Apps for everything incl. my business systems! Simple Personalized Access to all Data Flexible Cloud Capabilities Communicating Showing my KPIs And of course cool! Mobile 6

6 How we work today 7

7 How we could work today? Project Manager SAP S/4HANA Projects Project Manager focuses on schedule, progress, upcoming milestones of their projects Project Financial Controller SAP S/4HANA Projects Project Financial Controller focuses on costs, commitments of projects in their area Project Steering Committee Member SAP S/4HANA Projects Project Steering Committee Member focusses on business status, alerts where they are stakeholders 8

8 What is the Inteligenet Eneterprise?

9 What is Important in Your Business? Process People Data 11

10 What is Important in Your Business? Internal Customer Collaborative Process People Employee Industry? Partner Data Internal Things External 12

11 Using Intelligent Technologies Digital Listening Post Read (Internal & External Data) transactions.. activities.. external.. things.. Act (Take & Recommend Action) execute.. automate.. notify.. Interpret (Meaning & Insights) AI.. ML.. predictive 13

12 The Intelligent Enterprise Framework Process People Data 14

13 The Intelligent Enterprise Framework Process People Data 15

14 The Intelligent Enterprise Framework Customer Experience Process Manufacturing & Supply Chain Digital Core People Engagement Network & Spend Management People Data 16

15 The Intelligent Enterprise Framework Customer Experience Manufacturing & Supply Chain Digital Core People Engagement Network & Spend Management Data Data Management Cloud Platform 17

16 The Intelligent Enterprise Framework Customer Experience Manufacturing & Supply Chain Digital Core People Engagement Network & Spend Management Intelligent Enterprise Suite Intelligent Technologies AI/ML IoT Analytics Data Digital Platform Data Management Cloud Platform 18

17 Hundreds of Examples in SAP Intelligent Suite Sourcing intelligence Intelligent commissions Service cloud intelligence ExpenseIT from Concur Opportunity intelligence Project costs forecasting Contract consumption intelligence Resume matching Whitespace analysis for sales Total workforce intelligence 19

18 Uses in the Intelligent Enterprise Suite Account Intelligence helps sales staff to better serve customers and increase sales Manufacturing & Supply Chain Digital Core People Engagement Customer Experience Network & Spend Management Workforce insights allows Bob to hire the best team faster.. service intelligence automated routing and recommendations makes life for a service agent simple intelligent replenishment ensures that customer demands can always be fulfilled customer retention continuously monitor and analyse activities for any predictors of customer loss perfect allocations automated accounting ensures lighting speed and accuracy 20

19 Natural Language Improve productivity and get things done faster using intelligent natural language to accomplish tasks Customer Experience Manufacturing & Supply Chain Digital Core People Engagement Network & Spend Management Conversational UI using natural language processing functionality Business context aware and crosses all SAP applications Self learning with pre-define scenarios Voice, text or even just write 21

20 What is the scope of S/4HANA?

21 The evolution of SAP S/4HANA: Architecture SAP Cloud Platform SAP Data Hub Cash CoPilot Digital Payments IBP SAP Analytics Cloud SAP C/4HANA CRM SCM SRM Add-Ons ERP CRM SCM SRM Add-Ons API SAP S/4HANA 1511 CRM SCM SRM Add-Ons API SAP S/4HANA 1610 Add-Ons CPM SAP S/4HANA * PPM CRM API SER & SFA* FCC SCM GRep* SAP S/4HANA Finance 1503 U-GL U-GL BP ML EWM U-GL PPDS BP aatp ML EWM U-GL PPDS BP aatp ML TM cpro* HANA HANA LIVE HANA CDS views HANA CDS views HANA CDS views Predictive Analytics Integrator (PAI) 23

22 SAP S/4HANA: The Digital Core as available today Procurement Sales Supply Chain Manufacturing R&D Overview Page & Analytics Procurement Hub Predictive Contract Consumption GR/IR Reconciliation Order Fulfillment & Delivery Performance International Trade Predictive Quote-2- Order Realtime Inventory Embedded TM Embedded EWM Advanced ATP Predictive Stock in Transit MRP live Detailed Scheduling Optimizing with PPDS Demand Driven Replenishment Commercial Project Mgmt. Project & Portfolio Mgmt. Variant Configuration Recipe Management Finance Service Asset Mgmt. Cross Industries Realtime Finance (UGL) Closing Cockpit Commodity Mgmt. Compliance Framework ML Cash App New Customer Management, Service Core Option Multi-Channel Interaction Center New Geographical Enablement Report & Repair Malfunction Asset Mgmt. for resource scheduling Legal Content Management GDPR Tools Co-Pilot as Digital Assistant Key Industry function embedded inside (e.g. Automotive, Consumer, Retail, Mill ) New Insights NEW in S/4HANA NEW Process ML & Prediction 24

23 Overview: Intelligent ERP Scenarios for SAP S/4HANA 1809 / Cloud 1811 LoB / ID Scenario Technology S/4HANA CLOUD S/4HANA Commercialization available as of Commercialization available as of Finance ML001 Receivables Line-Item Matching Leonardo on SCP SAP Cash Application ( ) 1702 SAP Cash Application ( ) 1709 ML006 Goods Receipt / Invoice Receipt Monitor ML Status Proposal (GR/IR) Leonardo on SCP SAP S/4HANA Cloud for Goods and Invoice Receipt Reconciliation ( ) 1808 SAP S/4HANA Cloud for Goods and Invoice Receipt Reconciliation ( ) ML007 Remittance Advice / Payment Advice Extraction Leonardo on SCP SAP Cash Application ( ) 1808 SAP Cash Application ( ) 1809 ML028 Real Spend: Smart Alerts for Profit & Loss Analysis PAI on SCP SAP Leonardo machine learning foundation ( ) 1805 SAP Leonardo machine learning foundation ( ) 1809 ML165 Tax Compliance Smart Automation / GRC PAI embedded n/a n/a SAP Tax Compliance for S/4HANA ( ) 1610 SP01 ML166 Business Integrity Screening / GRC PAI embedded n/a n/a SAP Business Integrity Screening for S/4HANA ( ) 1709 ML174 Real Spend: Cost Center Anomaly Alerts PAI on SCP SAP RealSpend ( ) 1808 SAP RealSpend ( ) 1809 ML199 Payables Line Item Matching Leonardo on SCP SAP Cash Application ( ) 1808 SAP Cash Application ( ) 1809 ML205 Lockbox Leonardo on SCP SAP Cash Application ( ) 1808 SAP Cash Application ( ) 1809 Manufacturing Demand-Driven Replenishment: Dynamic Buffer Level ML056 Adjustment R&D/Engineering PAI embedded SAP S/4HANA Cloud for Advanced Supply Chain ( ) open / cloud only n/a ML012 Integrated Digital Content Processing for Content Mgt. Leonardo on SCP SAP Leonardo machine learning foundation ( ) 1808 open / cloud only n/a ML014 EPPM: Project cost forecast based on historical data PAI embedded SAP S/4HANA Cloud 1805 Cloud only n/a Procurement ML002 Contract Consumption PAI embedded SAP S/4HANA Cloud 1705 SAP S/4HANA Enterprise Management 1709 ML018 Propose Creation of New Catalog Items Leonardo on SCP SAP S/4HANA Cloud, intelligent insights for procurement ( ) 1805 SAP S/4HANA Cloud, intelligent insights for procurement ( ) ML019 Payment Block - Cash Discount at Risk PAI embedded SAP S/4HANA Cloud 1805 SAP S/4HANA Enterprise Management 1809 ML020 Proposal of options for Materials without Purchase Contract Leonardo on SCP ML171 Propose Material Group for Freetext Items Leonardo on SCP ML207 Supplier Delivery Prediction PAI embedded Supply Chain SAP S/4HANA Cloud, intelligent insights for procurement ( ) SAP S/4HANA Cloud, intelligent insights for procurement ( ) SAP S/4HANA Cloud, intelligent insights for procurement ( ) SAP S/4HANA Cloud, intelligent insights for procurement ( ) SAP S/4HANA Cloud, intelligent insights for procurement ( ) SAP S/4HANA Cloud, intelligent insights for procurement ( ) ML003 Stock in Transit PAI embedded SAP S/4HANA Cloud 1708 SAP S/4HANA Enterprise Management 1709 Sales ML024 Quotation Conversion Probability Rate PAI embedded SAP S/4HANA Cloud 1802 SAP S/4HANA Enterprise Management * ML025 Delivery Performance / Delivery in Time PAI embedded SAP S/4HANA Cloud 1808 SAP S/4HANA Enterprise Management 1809 ML026 Sales Performance Prediction PAI embedded SAP S/4HANA Cloud 1811 open / cloud only n/a 1 More information about SAP Leonardo machine learning foundation: Product Description, Product Documentation * planned 25

24 High level architecture S/4HANA ML Apps ML Service Consumption SAP S/4HANA ML Service Consumption SAP Cloud Platform Business Logic Image, Audio, Text, History, Logs.. Leonardo ML ML Business Services PAI & HANA ML Big Data Storage read ML Technical Services Application Data Data Integration for Model Training Predictive Services 26

25 Innovations in S/4HANA 28

26 Business pain: Strategic challenges for corporate IT landscapes IT Layers Data Automation Typical Innovation grade manual entry - static upload - IoT devices - data mapping & mining - machine learning SAP Leonardo Native HANA capabilities (Mapping, Mining, Search) People Productivity LoB specific Apps phone learned tx. - cockpits handheld - KPI s - networks intuitive - digital assistant old apps disconnected - data transfer embedded in core - standard API - flexible cloud CoPilot Business Networks Insight-2-Action SAP Cloud Platform Standard API s Analytics Core Processes extracts - list reports dashboards for c-level / key user realtime - simulation - prediction historic no-touch/keep lights on legal updates contin. innovation strategic re-invent Solution Overview Pages, KPI s Visualization & Simulation Machine Learning / Prediction Industries inside One MRP/Integrated PPDS Advanced ATP & VC Embedded WM & TM Master Data grown duplication continuous cleanup governance - auto consolidate access Lean master data 360 cockpits Quick search, track & trace Smart tagging 43

27 SAP S/4HANA Transition Scenarios 44

28 Transition to SAP S/4HANA Three different approaches to move to SAP S/4HANA System Conversion SAP ERP System SAP S/4HANA On-Premise Bring your business processes to the new platform A complete technical in-place conversion of an existing SAP Business Suite ERP system to SAP S/4HANA Adopt new innovations at your speed New Implementation SAP ERP or 3 rd -party System S/4HANA Cloud On-Premise New implementation / re-implementation Reengineering and process simplification based on latest innovations Implement innovative business processes with bestpractice content on a new platform Perform initial data load Retire old landscape Landscape Transformation SAP ERP System Region A SAP ERP System Region B SAP ERP System Region C SAP S/4HANA On-Premise Selective data migration to the new platform Consolidation of current SAP Business Suite landscape into one global SAP S/4HANA system or Selective data migration based on legal entities SCN Blog: How to find my path to SAP S/4HANA 45

29 Comparing the Paths to SAP S/4HANA Questions influencing the choice of the transition scenario System Requirements Business Processes Custom Code New Implementation System Conversion New Implementation System Conversion New Implementation System Conversion A company has restrictions that do not allow to move to SAP S/4HANA on-premise in a one-step procedure. Deployment Options A company has business processes that already fit to the current requirements. Business Processes A company has checked and is able to take over existing custom code. Time to Value New Implementation System Conversion New Implementation System Conversion A customer wants to move fully to standardization with business suite processes A company seeks to fundamentally redesign its business processes. A company wants to go live rather fast. 46

30 SAP S/4HANA Journey - How to get started? Supporting Tools 47

31 How does a customer decide which approach to take? Current IT Digital Landscape Transformation 48

32 How does a customer decide which approach to take? 1) What SAP Solutions do I need? 3) Is my landscape ready for them? Current IT Digital Landscape 2) Why should I deploy them? 4) What should my transformation plan look like? Transformation 49

33 How does a customer decide which approach to take? 1) What SAP Solutions do I need? 3) Is my landscape ready for them? Transformation Navigator S/4HANA Readiness Check Today Tomorrow 2) Why should I deploy them? Opportunity Check Quick Value Assessment (QVA) Business Scenario Recommendation (BSR) 4) What should my transformation plan look like? Implementation Strategy Services Service Self-Service Tool 50

34 Customers 51

35 SAP S/4HANA - Customers Licensed customer scenarios Live customers Active customer projects In all 25 industries and in 90 countries 52

36 SAP S/4HANA Backbone of the Intelligent Suite Guiding Principles 54

37 SAP S/4HANA: Guiding Principles Instant Insight Intuitive User Experience Intelligent ERP 55

38 Hvala! Slaviša Lečić, Customer Solution Advisor for S/4HANA 56