Shifting communication preferences in the consumer space are driving the requirement for changing tools in the workspace.

Transcription

1 PRODUCT OVERVIEW Broadsoft Team-One Messaging is transforming communications Shifting communication preferences in the consumer space are driving the requirement for changing tools in the workspace. There has been a fundamental shift in communications workforce. Workers are constantly overwhelmed having preferences in the consumer space. Messaging apps are to manage multiple business apps to get work done, the top apps globally in both usage and sessions. On experience constant interruptions impacting productivity, average, there are 60 billion messages sent per day on the and are unable to easily collaborate with colleagues and top 2 messaging platforms. At the helm driving this shift customers when working remotely. Unfortunately, most is the Millennial, the most coveted demographic target available solutions manage just one aspect of work today. Results from a recent poll showed that 75% would communications, tasks, or content leaving workers rather give up voice calls than the ability to text. They will disconnected from real-time conversations or separating dominate the workforce by 2020 and their expectations them from the flow of work content and information. don t stop at personal communications; they expect Teamwork and individual productivity depends on the ability messaging and collaboration tools in the workplace too. of your workforce to stay engaged from anywhere. Getting work done is harder than ever for today s modern Introducing Team-One: teamwork made simple Teams more are diverse, dispersed, digital and dynamic then ever.* They expect messaging and collaboration tools that are both advanced and easy to use. Team-One is an all-in-one business messaging and collaboration app built for today s modern workforce and the first solution to integrate the three vital and interrelated aspects of work management communications, tasks and content into a single, shared workspace. Team-One enables workers to chat, take notes, assign tasks, manage files, host live meetings and more all in one place, from anywhere and on any device. * Credit: Haas & Mortensen, HBR, June,

2 Team-One drives productivity Team-One supports you throughout your day from beginning to end. Personal workspaces. Productivity begins with you. And Team-One is the only messaging-based collaboration app to support personal productivity. Team-One allows you to begin your day with a snapshot of everything you re working on. No more having to send reminders to yourself through . With your personal workspace, enjoy one place for notes, tasks, and files that s private to you. 1-to-1 workspaces Collaborating with a colleague on a project? Or maybe more than one project? Chat, share files, send notes, and assign tasks privately between each other. Start a live meeting, share your screen, or click to call for real-time communication. Best of all, with built-in contextual intelligence, provided by our integration with Broadsoft Hub, Team-One puts all of your relevant information for your 1-on-1 interactions at your fingertips so you can be both productive and efficient, together. Team workspaces Teamwork is made simple with Team-One. Say goodbye to endless switching between apps and hello to a simpler way to work. Team-One's persistent workspace model puts everthing your teams need for better collaboration in one place. And as a part of the Broadsoft Busniness suite of applications, Team-One delivers voice calling, video conferencing and screen sharing in that same place. Plus seamless integration with over 50 apps such as: Salesforce, Box, and Google Docs assures your teams have all the tools they need right there. Award Winning! Team-One was a Frost & Sullivan award recipient for Product Innovation in 2014 and Product Leadership in 2015 both for the Mobile Emplyee Collaboration Solutions space. 2

3 Team-One Key Features Team-One includes game-changing features that today s modern workforce demands, all in one app. Business Chat Group & Private Messaging: Chat 1-on-1 and keep conversations private or talk with everyone in a group. Search: Find historical messages and content quickly and easily. Sync: Messages and content are instantly accessible acrosall your devices. File Sharing Drag & Drop: Share any type of file from documents and images to audio and video. Embed: Attach a file to a Note or a Task, creating easy to track references. Comment & Follow: Comment on a file or add Followers for instant updates when others Comment. Persistent Workspaces Work in One Place: All of your messages, notes, tasks and files organized in one place. Persistent Life: Enjoy easy access to workspace informations long as you wish. User Permissions: Manage members, assign admin rights and invite external collaborators via . Contextual Intelligence Powered by BroadSoft Hub Team-One Dynamically displays the info and content you have in common with your colleague during every 1-to-1 dialogue. Present 'Micro Views of Google, Office 365 Mail and Calendar, Salesforce and Twitter apps. Enables 'Quick Actions' with the Micro Views without leaving Team-One! Click-to-Call Make a Call: Talk to workspace members with one click right in your workspace. Include external members too and enjoy the convenience of being able to call out to any valid phone number Powered by BroadSoft UC-One Services: With User synchronization and sign-in via BroadWorks. APIs, Bots & Integrations Developer API: Communicate with your team from any device, from anywhere and anytime. Messaging Bot API: Group and private messaging that works on any device, from anywhere and anytime. 50+ App Integrations: Everything you and your team create, upload and share in kept in sync across all your devices Live Meetings Conferencing: HD instant video conferencing with any/all workspace members. Screen Sharing: Share your screen with workspace members and annotate what you share. Powered by UC-One My Room: Making it easy for groups to meet, share desktops, and talk with voice and video. Task Management Create, Assign & Track Tasks: Turn Tasks into Notes upon completion for future referral. to Tasks: Create new Tasks by forwarding s into Team-One. Calendar integration: Assign due dates that sync with your calendar. 3

4 Team-One delivers three key benefits to your organization that boost you team productivity: Simplicity: Team-One makes day-to-day work easy with the ability to chat, take notes, track tasks, share files, click -to-call, Video conference and screen share all in one place. Value: Team-One reduces IT operational complexity saving time and money makes IT management easy on a secure, open platform. Flexibility Team-One lets you confidently work anywhere, anytime with any device and anyone knowing you will always be in sync with your teams. Customer Success Story Productivity and efficeincy soars for the Bayly Group with Team-One Product and engineering design firm Bayly Group is like many small businesses today that are simply trying to find an easy, efficient and cost-effective way to collaborate with customers and partners located across the globe. For 45 years, Melbourne, Australia-based Bayly Group has been a family business supporting companies of all sizes and across all industries with R&D, product design, prototyping, testing and production. Collaboration through the entire project lifecycle is critical, which is why the company chose BroadSoft Team-One. For years, Bayly had relied on a hodgepodge of applications, including Basecamp for project management, for communication and Evernote for note taking. They tried Slack for messaging to cut down on s but found it was just another disconnected application for project members to manage. And Skype did not provide the business-level reliability they needed for video conferencing. In 2015, Bayly Group Director Mark Bayly turned to Team- One as the solution to consolidate all of their project management, collaboration and communication tools. Team-One offers collaboration empowerment through persistent team workspaces, deeply integrated into key business applications. Team-One goes beyond today s enterprise messaging services, with prebuilt integrations to over 50 applications and includes critical tools such as task management, content management and notification controls. When Mark had tried to introduce new software and applications in the past, he ran into resistance from some employees and partners due to a complex user experience. Because Team-One is so easy to use the team was up and running within days Mark found that everyone quickly took to the platform, and it didn t take long to see a boost in productivity and efficiency. Group Director Mark Bayly: "For a small business like ours that needs to collaborate with customers and partners on a global scale, the ability for employees to have tasks, files, messages, notes and projects in one place along with video, audio and screen sharing has taken our productivity to the next level. The Team-One integrated collaboration platform has become the lifeblood of our company." "We can start a meeting with a single click in the shared workspace, easily track and retain the files, notes and tasks for each project, and easily bring together teams and individuals through videoconferencing whether they are in our office, at a manufacturing facility or somewhere in between saving us hours every week that used to be spent on the road." "A recent project for a bluetooth-enabled smartlock is 4

5 a perfect example of Team-One s value: The product is going through the final manufacturing stages, and with Team-One we are able to easily manage the project in the shared workspace, use videoconferencing to communicate with factories in China, and easily collect and track design notes and milestones that can be shared by the team in real-time." providers can easily add Team-One to their existing cloud business offerings. Team-One is also built for the modern, increasingly millennial, mobile and dispersed workforce made up of individuals and teams that communicate and collaborate in many different ways. As a fully cloud-based solution, Team-One reduces traditional onboarding and capital deployment concerns. With a simple per-user, per-month pricing model, service Broadsoft Business Team-One is part of the Broadsoft Business portfolio of integrated unified communications, team collaboration and contact center software. 5

6 Summary To sum up, Team-One empowers collaboration and boosts productivity with persistent team workspaces, contextual intelligence and critical tools such as task management, content sharing and notification controls. Team-One goes beyond today's business messaging services, with prebuilt integrations to over 50 applications and deep integrations with the Broadsoft Business suite of communications services About BroadSoft BroadSoft is the leading provider of cloud software and services that enable mobile, fixedline and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company s core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services Cloud business unified communications, team collaboration and contact center Software-as-a-Service (SaaS) COMPANY NASDAQ: BSFT $279M Revenue (2015) 26% CGAR Since 09 1,247+ Employees (2015) 80+ Country Presence CHANNELS 25 of the top 30 service providers by revenue 600+ Channel Partners $8B Enterprise revenue based on BroadSoft solutions LEADERSHIP #1 Global Market Leader 41% Market Share 15M Business lines installed base (Q4 2016) 85M+ Total end users served Corporate Headquarters I 9737 Washingtonian Blvd. I Suite 350 I Gaithersburg, MD Contact I P: General Inquiries I bsb-info@broadsoft.com Press and Analyst Relations I pr@broadsoft.com Twitter LinkedIn Work It! 6