Products to help you grow. Spiros Theodossiou SVP Product, Global ecom

Transcription

1 Products to help you grow Spiros Theodossiou SVP Product, Global ecom

2 Worldpay vision To be the world s most progressive and reliable payments partner, sharing insights and helping customers prosper.

3 The past 20 years Since Worldpay was founded 20 years ago, we have witnessed a seismic shift in the way we live, shop and pay. A small number of companies are driving change with a resolute focus on technological innovation.

4 How we pay Future

5 What the future holds Over the past 20 years, we have witnessed giant leaps in technology. We communicate more fluidly, shop more efficiently and pay more seamlessly. In the future, the needs of the consumer will be met by brands with a holistic understanding of the world and a pioneering attitude towards technological innovation.

6 Our products cover multiple geographies and verticals and are organised into five value streams Acquiring Value-adding Gateway Services APMs FX & Pay-outs/ins Fraud & Intelligent Data Services Dom. Acquiring in 50+ markets 3 rd party banks connections VISA/MasterCard JCB China UnionPay Amex Diners/Discovery API Recurring Tokenization Hosted Payment Pages Portal/Reporting CSE Partner integrations Klarna Alipay Paypal Sofort WeChat Pay Trustly >300 others Process in 126 currencies FX as a Service Dom. Bank transfer to 65 markets Intelligent payments Intelligent authorisation Intelligent verification/3ds Dispute Management Fraud Management Fraud screening

7 Acquiring Future

8 70S, 80S We re building for the 21 st Century Our new platform is a game changer for payments 01 LTD_MARKET Global Any geography, any currency, any region, any combination or route 02 BUILT_FR_CRDS Built for payments Built to securely exchange any value: cards, alternatives, crypto-currencies 03 PNT_OF_SALE Omni-channel Securely connects and matches across any device, app or channel 04 DLY_BATCH Real-time Built for the internet age: real-time, event-driven and always on 05 DATA_POOR Data rich Deep, granular data at every step of every event, all kept in a data lake 06 HRD_TO_CHG Fast & elegant Easy to configure and fast to deliver new products and markets

9 Worldpay Local Acquiring

10 Worldpay acquire card transactions in over 150 countries Hard-to-replicate global acquiring network, built over 30 years Underpinned by complex technical and regulatory build requirements Process (either domestic 2 or cross-border) Do not currently process but open to us Restricted countries (e.g. due to sanctions or card scheme rules) Transactions can take place Locally or Cross Border 1. Source: Nilson Report September 2014 cites Worldpay as one of the top five global acquirers by transaction volume. Of those five, Worldpay has local acquiring capability in the most markets. 2. Source: Domestic processing capability in UK, Europe, U.S., Canada, Brazil (2016), Singapore, Hong Kong, India, Japan, Australia

11 Local acquiring in over 50 markets Process (domestic acquiring) Restricted countries (e.g. due to sanctions or card scheme rules)

12 Payments premises or myths? Localizing your operation will bring several benefits: Lower interchange rates Higher approval rate Chance to offer your customer their preferred payment methods No surcharges for your customers 12

13 Why make the move? The stats Digital Content Retail Travel Airlines Gaming Average Local conversion uplift

14 Country expansion and APMS 2017 Heading: Live/Imminent Heading: In progress

15 Country expansion and APMS 2017

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17 Indiegogo We ve seen a 250% increase in our conversion rate with Apple Pay. Bill Devine, Director of Product at Indiegogo Trainline Apple Pay users buy 20% more mobile tickets through our app. Introducing the ability to add cards to Apple Pay in the app boosted our Apple Pay sales by 25% leading to further accelerated growth. Dave Slocombe, Product Owner Mobile Apps at Trainline

18 Fancy It took less than an hour to get Android Pay working on our app and less than a full day to nish the entire integration. We staffed one Android developer and one designer. Haisoo Shin, Director of Engineering at Fancy Trainline Even for a small startup with limited engineering resources, integrating a feature like Android Pay means minimal overhead. Phil Farhi, VP of Product Management.

19 Fraud and intelligent data services Future

20 Decision Services Validating Cardholders Dynamic 3D Secure Recovering from Failures First try approval Risk Management Smart recurring payments setup for subscription or installment products Balance shopper conversion, issuer approval and risk to decide whether to do 3DS or not Intelligent retry of failed scheduled or instant payments Maximize the chance of issuer approval, first time Accurately assess risks to reduce chargebacks while accepting good transactions Intelligent Account Validation Dynamic 3DS Intelligent Retry Dynamic Auths Risk Scores

21 Partners Future

22 We are expanding and deepening our integrations, to make you nimbler and better Commerce Platform GDS Middleware Ticketing Travel Reservation System & More Analytics Reconciliation Forms Innovation & soon we are adding Value Added Partners (Tax, CMS, Fulfilment) EPOS Applications Content Monetisation Content Monetisation

23 Portals and reporting Future

24 Continuous improvement Gateway Services (WPG MAI and HCC 1 ) Q3* Forums for Partners Live Platform Status SINGLE WORLDPAY ID Raise & Manage Support Requests Live Chat with CSM Access Knowledge & Guides Pazien LIVE Alternative Payments (WPAP MAS) Q3* Enhanced Knowledge Content Complete Forms Share Files Live Maintenance Calendar Chargeback Management (DMS, Accertify) Q3* Manage Incident Notifications Your Marketplace Q3*

25 Service-oriented architecture Future

26 We have a whole lot to share with you, but would like to spend the next two days listening to your needs.

27 Thank you!